ReSound Smart 3D

ReSound Smart 3D

  • Category: Medical
  • Release Date:
  • Current Version: 1.4.1
  • Adult Rating: 4+
  • Developer: ReSound
  • Compatibility: Android
2.5
2.5
485 Ratings
$ 0

ReSound Smart 3D App

The ReSound Smart 3D™ app is compatible with the following hearing aids: • ReSound LiNX Quattro™ • ReSound LiNX 3D™ • ReSound ENZO 3D™ The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic. Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional. ReSound Smart 3D mobile device compatibility: Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility Use the ReSound Smart 3D app to: • Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates. And use these direct control and personalization options: • Adjust volume settings on your hearing aids • Mute your hearing aids • Adjust volume of your optionally acquired ReSound streaming accessories • Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional) • Change manual and streamer programs • Edit and personalize program names • Adjust treble, middle and bass tones to your preferences • Save your preferred settings as a Favorite – you can even tag to a location • Monitor the battery status of your rechargeable hearing aids • Help locate lost or misplaced hearing aids • Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional) For more information and help, please visit www.resound.com/smart3Dapp Privacy policy Please view our privacy policy in the link provided: www.resound.com/privacy-policy Note: Continual use of GPS running in the background can dramatically decrease battery life.

ReSound Smart 3D app screenshots

ReSound Smart 3D app reviews

  • Need our personal settings to STICK! 3/5

    I’s a pita that every single morning and every single time he changesbatteries, we have to go in and put his ears on our saved personal settings — you need to make it so they STICK!
  • Re Do 2/5

    By hearinglossisreal
    This app is terrible. I’m still in my trial period and thought it was a malfunction in my first set. It’s not the aids it’s this app. It will never keep my hearing aids connected. I was told you could do this and that with the aids. Only if you can manage to stay connected. It’s really pitiful that from all the reviews that are posted that the problem still isn’t fixed. Glad to know all of this before I lock myself into something that’s so costly but isn’t promising in delivering satisfaction.
  • Help 4/5

    By Stormyskyze
    Hi there, I love this app for my hearing aids. But ever since I updated it last night, it won’t work. Please help. I had to redownload the app again. Please fix. Thank you, I rely on this app.
  • Keeps dropping connection from iPhone and aids 1/5

    By deeplake
    I am required to pair almost everyday I don't need to do that every-time i get into my car and pair my cell phone
  • Did it kill my hearing aid? 1/5

    By impeachhim
    Ever since I downloaded the stupid “smart 3D” app on all of my iPads and iPhones, my hearing aid has been cycling through all four of the programs constantly. It is going crazy and making me crazy too. I cannot see any reason this would happen except for the stupid “smart 3D” app.
  • Frustrating! 1/5

    By Macknmav
    I bought these particular hearing aids based on the sales pitch my audiologist gave me. I was impressed with what I was told they were capable of doing: automatically connecting to my phone giving me discreet ability to control settings, changing between iPhone and iPad without glitches, and the watch!!! Wow! The watch was the “Sign me up moment!” HOWEVER... Nothing promised was delivered! Connecting to my iPhone is hit and miss, even after purchasing a new phone. I’m constantly having to reboot while crossing my fingers the 2nd, 3rd, 4th time before finally having to sometimes just give up. Switching between iPhone and iPad is just as difficult so I don’t bother even having the app on my iPad. And the watch!!! Really!!! This was the selling point for me. Of course once I realized this was an issue on ReSounds end, my trial period was up. I was looking forward to going on runs while wearing my hearing aids, but this isn’t happening. I wish I would have read these reviews and did more research before buying these hearing aids. I do regret this very expensive out of pocket expense and recommend to everyone to do their research before making this purchase.
  • Still worthless app and aids for iPhone 1/5

    By SeattleJWG
    Rarely works as advertised. Likes to take control of my iPhone. Apple Watch app worthless. Hearing aids when app is running on my iPhone likes to cut out in the middle of a phone conversation or doesn’t allow me to answer the phone through the app or the iPhone unless I remove the aids and open the battery door. I don’t know how many calls I missed or lost audio in the middle of a call. I brought this up to the VA where I got the aids. They even verified some of the problems and called Resound. The rep had no idea what to do except to say updates will be out that may fix the issues. Well, 6 months later no updates and aids that are worse than the 5 year old ones I replaced.
  • Junk 1/5

    By richdembowski
    This app and the hearing aids are junk. Stays locked in demo. Don’t try to get help. They ignore you. Looking for a lawyer to explore s class action on this fraud of a company. One star is the lowest I can give.
  • Not too impressed 2/5

    By ChiaraLyssa
    When my audiologist showed me this app, it worked great, but now not so much. My hearing aids don’t automatically connect any more and require a reboot to re-pair. I shouldn’t have to re- pair them each time I want to reopen the app and adjust the settings. So much for switching between general and restaurant settings or adjusting the noise filter.
  • Resound Smart 3D app 1/5

    By johnr30
    When trying to connect the AP on my lynx Quattro hearing aids the AP said that it could not find compatible hearing aids and directed me to another AP that found my hearing aids but would not connect, leaving me without access to the AP. After many tries I decided to write this review. The AP is useless as written Please let me know when it is ready for use.
  • Resound (from Costco) Review 2/5

    By Kevin752
    I’ve been wearing my devices for a few weeks and have observed a very slow response when trying to make/receive calls while in the car. The car’s phone system seems to always supersede the hearing devices whether making or receiving. It is almost impossible to get the call into the hearing aids once it starts in the car’s system. Being able to permanently make the hearing aids the default would be a big improvement.
  • Deeply Disappointed! 1/5

    By pilot5301
    Purchased ReSound based on claim that the hearing aids were developed with Apple products in mind. I have now had the hearing aids for over 1-1/2 years and I am still waiting for the aids to connect to my Apple Watch. The watch app is totally worthless! It will only connect if the iPhone app is open and running. Unbelievably stupid! What good is that? When you close the iPhone app, you loose the watch connection. I had hopped that this update would fix the issue, but, NO. The iPhone App usually does connect OK, but not always. iPhone X, IOS Ver 12.4, Apple Watch series 3.
  • Some of the time 2/5

    By Flying R
    Works some of the time unpairs without warning and will not reconnect both without restarting every single thing. Worked great for a couple months but is getting worse. For as much as they talk about the IPhone connections during the sales pitch you would expect better from a company. Would not recommend this app or hearing aids if you want the Bluetooth feature
  • App doesn’t connect 1/5

    By the guys dad
    Even after connecting the hearing aids in the iPhone settings, the app still says, “please connect in the settings app” - and of course the “retry” button doesn’t work.
  • Connection issues 3/5

    By nhsandy
    I loved this for the first couple of months, but in the last few weeks the app can’t find my hearing aids and I have to delete and reinstall it, what a pain. I have an apple 8 smart phone with iOS 12.3
  • Apple Watch Compatibility 2/5

    By RAY OK
    Just purchased the Apple Watch 4 and have been able to get the app to work with the watch. Have tried everything. It does work with iPhone.
  • App is erratic 1/5

    By Bob 1ooo
    App changes sources for no apparent reason switching frequently to a source, such as the iPhone, that is not active and then locking up. The only remedy is to reboot phone or reinstall app. It is unbelievably frustrating. I can be at a play or concert and have to reboot phone several times during the event to continue connecting to a source that actually allows me to hear during the event.
  • Resound 1/5

    By viorubin
    Does not pair with my iPhone.
  • Use app for 2 years 4/5

    By igvhfrx
    I find The app very useful. A down side is every time I turn on the hearing aids the app goes back to the initial setting and not were I left off when I took them out. I found the tinnitus gen to be of little use. The need to go back to the audiologist to incorporate options is cumbersome. Finally why the choice between the three options tinnitus gen, nature sounds and reporting those options should be all be in the app and selected by the end user with the aids. Thanks
  • Can’t find location for a favorite 4/5

    By Nysprof
    I am trying to set up a favorite and the location is only North Atlantic Ocean. How can it set up favorites with the resound 3D?
  • Update!!! 1/5

    By Spike8466
    This works sporadically on Apple Watch, and merely ok on apple iphone, The complications does not work at all.
  • Lose connection 2/5

    By KupK56
    Constantly loses connection to hearing aids, have to open/close battery compartment on aids to reconnect. Often 3 or 4 times before app works
  • Not developed 1/5

    By Ek742
    The app continues to lose contact with the hearing aids and sometimes it doesn’t connect to one of the aids until you press a button on the hearing aid. At times the app connects with the Wi-Fi for no reason to the aids and diminishes the sound volume and you can not hear fo a time until it is released it. Not ready for the market and is more of an hinderance than a help.
  • ReSound 3D App. 4/5

    By WeatherSteve
    Good day, I’m a new customer to ReSound hearing aid products. I purchased ReSound Linux Quattro hearing aids approx. 2 months ago. Compared to my previous 6 year old devices, the Quattro model is like bionic hearing. :-) I have a iPhone XR and an iPad Pro apple devices. The 3D app works well on these devices. One request please. Using the 3D app with my iPad Pro device, can the app developer allow the 3D program to adjust to landscape and portrait mode rotation. Example: when you pick up the iPad device the app should rotate/adjust to the proper orientation in which the iPad is being held. Thanks in advance for considering this option.
  • Best regards? 1/5

    By DanV0
    That’s your attitude? Best regards?
  • Not a stable App! 1/5

    By Jwatnh
    Previous App had less issues than this “Update”. Often looses communications with my “Resound” Hearing Aids. I believe this App was created by a group of people that were not hearing impaired. If there was a rating lower than 1, I would have chosen a minus rating
  • Right now 3/5

    By superbignatefan
    It seems like every few hours i have to open the app and reconnect to my hearing aid. Right now for some reason i can’t even open the app because every time i do, it immediately crashes. I’m on the most updated version.
  • All devices must sync!! 3/5

    By Jgonzalez451
    The reason why I give three stars because I use Resound 3D all the time on my iPhone and now I want to use on iPad. I download the app and connected to my hearing aids. Few things did not show up. 1. Bluetooth is not connecting, yes I tried restart, update my software and nothing is working. 2. I wear hearing aids on my left side and when I downloaded this app. It’s showed up on my right side which is totally wrong. Eventually soon I will have N7 cochlear implant will be compatible both sides. I don’t want this app confused having two hearing aids. I want this app sync all of my apple devices!!! So please fix this and I hope I’m not the only having this issues. If you do I will change this review into 5 stars!
  • App Keep Resetting My Volumes 2/5

    By Txbeachbum101
    I only have hearing loss in my left ear and use hearing aids to help with tinnitus. Most of the time, when I sync my hearing aids with the app, the right one is set at a higher volume than the left. This is really annoying - I don’t even need the right hearing aid AND they are both set to “8” in the app on my IPhone and in my audiologist’s app. We have tried everything to keep both hearing aids synced at the same volume, but no success. Also disappointing that I cannot switch my white noise sound in this app myself. I shouldn’t have to bother my audiologist for something so minor, and the “Relief” app puts the sound in both ears, not just the one in which I need the white noise to ward off headaches. This app still has a lot of work to do...
  • Don't down load this app 1/5

    By Redorb
    Terrible, constantly chiming in my ear. Bluetooth disconnects mid conversation. Great hearing aids horrible app.
  • Ugh 1/5

    By T1nkbell
    I could use the old app without a problem at all. It was great. I can’t even get my hearing aids to connect to this one even though it says they’re connected in the settings. Super frustrating. If I could give no stars I would.
  • App No Longer Loads 1/5

    By Tricky Buddha
    New hearing aids on Friday. Upgrade to latest iOS and now app won’t load. Expensive equipment should have better software support than this. I see no way to let the dev know other than posting a review here.
  • Concerned.. 1/5

    By Casper106
    Clunky, and impractical in most situations and locations. For real-time applications, this app requires constant hands on usage. Ever changing environments forces you to fumble for your to make any practical change. Also, quality adjustments take time to find that “sweet” spot. Privacy is a major concern with this and similar apps. How personal information is used, and are they shared third party sources.
  • Disappointing 2/5

    By Placid 1
    Pairing between phone, watch and hearing aids is very poor. Come on guys, how long must we wait?!
  • Most Recent Update Is BAD 1/5

    By Susandran
    The most recent update has rendered my hearing aids useless. The program does not have control over them and they change volume randomly and continually. Please fix the problem so I can hear.
  • Much Much Better! 5/5

    By Exfyrmn
    The new GN Resound is Great improvement over the last release. I now have much more control of what I hear and what I don’t want to hear.
  • Wow 1/5

    By max07sti
    For the money you spend. They can’t have software developed to match the technology. Program has Bluetooth sync issues and has to be hard reset through the hearing aids, lack of setting adjustments through programming you must carry ur phone in order to adjust sensitivity because every time you turn them on they don’t save prior settings. If you are using ur phone they seem more sensitive (digital) and its in and out till you stop using your phone. Then they go into an analog mode. Much much more basically the company needs to re-engineer the program and setting in order to fix these serious faults. Also one year later and app for iwatch is still not fixed and you must use phone to sync and leave on at the same time in order to use phone!! Totally pointless. Step it up!!
  • useless 1/5

    By xebadog25
    Bring back the old version. Totally unable to connect with bluetooth.
  • Terrible App 2/5

    By Sue Ellie
    This app is not very good. For the money I paid I expect much more. I don’t know if this app needs an update to improve the performance. Freezes all the time. Do not invest in this hearing aid.
  • Connection problems! 2/5

    By tabink
    Obviously ReSound has not figured out to keep the LiNX 3D connected to the iPhone! My hearing aids will not keep the connection and there’s Customer Support phone number to call or website to find a solution. These are very expensive devices and so far (2 months) they’re not helping me!
  • App problems not addressed in later versions 2/5

    By SiretDracula
    I was using the Linx2 for about 3 years and decided to try out the new Quattro device. I am pleasantly surprised at the device performance. First, after transitioning my latest audiogram from the older device to the new device, no tweaking was required. I am amazed at the better performance of the new Quattro device. I love the Noise Filter in the Restaurant program. It works much better than the Linx2 Restaurant setting. I am still in the trial period and will continue to test the new device in multiple environments. Given the above positive hardware performance, it is disappointing that the app performance is below par. Here are the lowlights: 1. The app name refers to the previous version of the device. How difficult is it to use the Smart name and use the version number to document applicability to different hardware configurations? 2. As pointed out by a user a year ago, the app has to reconnect to the devices every time the app’s window is activated. Why? The Linx2 Smart app did not have this bug or “feature”. 3. I experienced Bluetooth dropouts while walking just into the next room in the house. More seriously, the streamer settings were lost after the connection loss and were restored to default values. The Bluetooth connection, in addition to the audio transfer, is used to change hearing aid settings and display status. When the connection is lost, the previous values should be retained by the app. When the connection is restored, the values can be validated with the device. I lost the Bluetooth connection during a phone call for no reason. The phone was in my hands and the hearing aids were in my ears. The developer responded to the Bluetooth connections issues, a year ago, that a fix was in the work and blamed the iOS software. It is pathetic that a year later nothing was done. I have a decision to make about buying the Quattro devices but the software performance is a big negative.
  • App problems not addressed in later versions 2/5

    By SiretDracula
    I was using the Linx2 for about 3 years and decided to try out the new Quattro device. I am pleasantly surprised at the device performance. First, after transitioning my latest audiogram from the older device to the new device, no tweaking was required. I am amazed at the better performance of the new Quattro device. I love the Noise Filter in the Restaurant program. It works much better than the Linx2 Restaurant setting. I am still in the trial period and will continue to test the new device in multiple environments. Given the above positive hardware performance, it is disappointing that the app performance is below par. Here are the lowlights: 1. The app name refers to the previous version of the device. How difficult is it to use the Smart name and use the version number to document applicability to different hardware configurations? 2. As pointed out by a user a year ago, the app has to reconnect to the devices every time the app’s window is activated. Why? The Linx2 Smart app did not have this bug or “feature”. 3. I experienced Bluetooth dropouts while walking just into the next room in the house. More seriously, the streamer settings were lost after the connection loss and were restored to default values. The Bluetooth connection, in addition to the audio transfer, is used to change hearing aid settings and display status. When the connection is lost, the previous values should be retained by the app. When the connection is restored, the values can be validated with the device. I lost the Bluetooth connection during a phone call for no reason. The phone was in my hands and the hearing aids were in my ears. The developer responded to the Bluetooth connections issues, a year ago, that a fix was in the work and blamed the iOS software. It is pathetic that a year later nothing was done. I have a decision to make about buying the Quattro devices but the software performance is a big negative.
  • Notifications 4/5

    By Hondapete
    Works good. Would like to get notifications through hearing aids w/ iPhone
  • What The 2/5

    By NVPapaBear
    Brand new hearing aids and they won’t stay connected till the other day, now I can’t connect at all. Tried everything you’re supposed to check before calling. Blue Tooth was a worse connection than my old pair, 4 years old! This is all on a XS iPhone.
  • Almost useless with iPhone XR 2/5

    By SDsbnrtjvfdndsn
    I upgraded to the iPhone XR yesterday. The Smart 3D app constantly loses communication with my Resound hearing aids. The only solution is to put the hearing aids back in the charger and then restart the app and hope they reconnect. Sometimes it takes two or three attempts. The hearing aids will stay connected until the app is closed. It might or might not reconnect when the app is opened again. Makes the app about useless!
  • Doesn’t deliver 1/5

    By Beachbum01915
    I got hearing aids 10/31/18. Worked without problem. Only complaint was having to do to phone to adjust volume particularly in movie as phone lights up theater. But this past two weeks couldn’t get into app. It would just not respond. I deleted and reinstalled. Now on fourth time but can’t get it to recognize my model. Wants me to reset but I have rechargeable aids. Again deleted and tried again told to reset by opening and closing aid. Can Not Do That
  • Full of bugs. 5 months since update 2/5

    By MH49
    Hard to connect. Inconsistent Pain in the butt Poorly done Great idea. Not well done
  • I’m giving up on this app. After reinstalling, it won’t connect. 1/5

    By jclang45
    I’m missing calls and texts. When I disconnect my hearing aids and disconnect the batteries, the phone stays connected to hearing aids and I don’t hear calls or text tones. Very annoying. Update: the above is still a problem. Also hissing sounds if I turn up my hearing aids. It’s not working the way it should. By the way, why can’t I see all reviews here? I’ll bet my complaints are similar to others.
  • App does not work! 1/5

    By Vertified Costumer
    Cannot get pass the “Found Hearing AIDS” page. Keeps saying to connect to my hearing aids EVEN THOUGHT THEY ARE CONNECTED! Please fix this!!!

ReSound Smart 3D app comments


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