Not great for vision-impaired users 2/5
There are several problems with the app for those who are vision-impaired. The dates in the calendar lack contrast against the black background. The tab order of the screens and the way the picker items are set up make the app difficult to navigate with Voice Over. I hope the developer will consider improving the accessibility of Resy for vision-impaired people.
No reward points 2/5
By PY--- miss Open Table
Every industry, and many other dining apps offer reward points. Loved using them for thy hat and other reasons. Not Resy. Or at least not that I have found. What’s is Resy attraction? What is Resy advantage? Only forced to use Resy to get favorite restaurant. Resy is not customer friendly
Download doesn’t work 1/5
Can’t download this app . You enter your email but it just stays on the page .
Possibly the worst 1/5
NYC is my location no matter what. Thanks you morons who only think one place in the world matters.
I don’t like all the reminders 1/5
It just seems superfluous
Adjustments (Electronic) 2/5
Please create an iPad version that allows for a keyboard and a landscape view
Res app 2/5
By res app
Not a good app for people. Ok for making reservations but not user friendly fir canceling. Then I have to call the restaurant which is very annoying. Open table is much easier to use I enjoy it so much more
Resy is so easy 5/5
Resy make making reservations easy. Thank you ❤️
Hope there is more features coming 3/5
I downloaded this app today since the restaurant that we have frequented over the years has switched from OpenTable to Resy. I am slightly confused as to why this app gets such high ratings since it lacks many of the features available in OpenTable. For instance, there are no menus to peruse from restaurants. Many of the restaurants that I have used in OpenTable are not listed in Resy. I did a side by side map compare. There are 11 available restaurants nearby in OpenTable. There is 1 in Resy.
I hope Resy plans on expanding their out reach as well as including an option for restaurants to upload menus. When that happens, they might be able to compete with OpenTable. Competition is good and drives innovation.
Terrible UX 1/5
At first I downloaded the app to write a review for bad UX on the mobile website, but sadly it extends to the native version as well. An app and site that doesn’t play well with auto-completes or password managers in this day n age is a joke.
Unfortunately some choice restaurants only accept your reservation system, so kudos to your sales team, but as a fellow developer it is pretty shameful. Just hope that your stack has enough integration to get this in front of your devs/product managers.
Privacy problems 2/5
Generally works ok, but won’t let you set a home city without giving access to your location. There’s no reason for this expect for selling your data to others and marketing their services. Get a clue, Resy developers: privacy is king now.
Minimal functionality 1/5
Yes you can make reservations. No you can’t access any other info. The last restaurant for which we made a reservation on Resy was so bad I now assume they employ Resy so no one can actually find a review
Awful design. Waitlist doesn’t work. 1/5
Awful app design. Waitlist doesn’t work
Lack of Rewards 3/5
The lack of rewards is a major drawback as compared to Open Table.
No Sign In with Apple 1/5
There is no option to Sign In with Apple - even though such an option is available for almost a year now.
This app has always been subpar to Open Table. Why? Probably $$ but that is cutting corners for a nice restaurant. Wonder why Acre in Auburn uses Open Table!
La Chica Foodie 1/5
By La Chica Foodie
Too complex, Open Table is much simpler and user friendly. This app needs some work.
App needs improvement 3/5
It is difficult to find the restaurant you want to make a desecration to and specify the date and time in the future
Who needs all the suggestions. The nearby feature is useless. Get rid of it
By joe montrachet
A really satisfying experience. Accommodating servers, imaginative food. Many clever dishes, and many of those quite savory. The shrimp was brilliant, the wedge salad a classic. Loved the idea of the Chile relleno, but in the end, it lacked the depth of flavor it could have delivered. I’ll definitely come back. Sit on the patio if you want a conversation.
Only lets me reserve for 2 people 1/5
Cannot change number of people on reservation. It’s stuck in 2
By Jill Rsgovin
The lunch menu was really as lily nice
Had a very good esoteric snd f joyed our
Will be back thank you
Interface not great 3/5
I just find this to be the least intuitive interface on the planet, provides great function but it’s just such a hard app to use
Can’t adjust number of guests 1/5
By Mr Nicknameistaken
Reminder message advised I could alter reservation. Try as I might I could add two people to our group. (Two people to four people)
Manuel agosin 1/5
VERY user unfriendly. Once you booked us at a restarant in Miami that had closed 3 months before. Now I cant cancel a reservation made by mistake. Terrible app!!!
Would like to sign up only using email, why do i need to out a number in? 3/5
Would like to sign up only using email, why do i need to out a number in?
On line reservations 1/5
By 2 ton tessie
Difficult to change the number of people.
Never easy 1/5
By Chef Boyaree
Difficult to edit
Great Waitlist Notification Feature in Otherwise Crappy App 2/5
The “Notify” feature is awesome and I was happy to find that I was automatically booked - didn’t have to worry about missing the notification.
But then I needed to reduce the number of people (no option for that in the “Change” option, only allows you to change date or time.) Then I went to call the restaurant to tell them, there’s no “call” button or prominent phone number. Then I clicked on the picture/name of the restaurant in my reservation and it only showed me options to invite guests or navigate to it. Then I went to my favorites to click on the restaurant there but there are no hyperlinks, just a list of the names of the restaurants and the option to “Un-favorite” (what good is that?) I then went to the app home to search for the restaurant name and click on that. Buried in the restaurant description is the phone number, but the text is rendered such that my iPhone doesn’t recognize it either as a phone number to call, OR EVEN TEXT THAT I CAN COPY. I had to find a piece of paper to write it down. What a crappy app! Writing this all out I’m going back and taking off another star.
Not the most user friendly reservation app. 3/5
By Jo Katha
I don’t find this app to be very intuitive. Takes a while to do what a phone call could accomplish in a fraction of the time.
No options 2/5
By Carla's iPhone4
Unlike other Reservation sites you can make request for a server, table, special occasion etc. This is very basic. Hope you can update this to the needs.
Doesn’t work 1/5
By Omega monkey
Trying log in or register (it doesn’t let you decide which). It’s telling me to enter a valid email address. (It’s my standard email). Frustrating because this prevents me from using the app.
App doesn’t allow you to modify a reservation 1/5
We had an existing reservation. All we needed to do was add one more person. Clicked on the link to “change or cancel reservation” in my confirmation email, and it took me to the app where I could only book new reservations. Could not modify existing. A 30 second task ended up taking 15 minutes, and resulted in simply booking a new reservation and calling restaurant to cancel the first. Not a very user friendly experience.
Hard to use 2/5
Tried adding a third person and not intuitive how to do that. Super hard to use
Happy af 5/5
I do t usually do this but I cannot believe the amount of restaurants I’m getting into!!!!!!! Can’t wait for you guys to get more places!!!! This is gonna put me in a money hole BUT worth it lol
Clunky and not user friendly 1/5
Doesn’t allow to change number of people in your reservations. Clunky. Kept locking up. I ended up calling the restaurant to make sure they got our reservations
Easy &Accurate 5/5
By Marilyn Andluvu
I use this app for reservations both in my home town and while traveling. It excellent for reviews and always gets my reservations placed accurately.
A real app disaster. 1/5
OK, maybe, if you don’t need any changes later. Change number of people: no “save” button to make the change. Other problems too. Frustrating and really badly written app. Unfortunately, two of my favorite restaurants use it for some unknown reason.
Credit card info 1/5
I am using this one time. A small app like yours asking for credit card information is not convenient. Open to risk and default. Not planning ro use it again
Early and prime 1/5
By Kc hat kid
Just give me the time I want to eat.
This app is so easy to use, love it!! Great restaurants to choose from!
I love the convenience!!
By TN in ROMI
Better than other Reservation App. Easier, neater, better. I love to see more and more restaurants join. They seem to be more of a high quality.
Very buggy 1/5
By TW Dallas
Crashes and does not link with website effortlessly
Poor user experience 1/5
By a different man
This app is pretty much trash
Impossibly Frustrating 1/5
This App gave me a brand new appreciation for Opentable. I have tried many times to find a reservation through this App since there are some good restaurants represented on it but I always go away hungry. One of the most frustrating things is the inability to add multiple filters to narrow my search. That particularly annoys me when there are multiple neighborhoods I want to search at once. I also don’t see the point in adding in the timeframe I want when it does not filter out restaurants that don’t have that time available. I would suggest restaurants stop using this App because they are losing out on a lot of customers who are frustrated like me.
The app defaults to a 2 person reservation and does not provide a wsy to increase the number. I had to call the restaurant to change the number of guests and the hostess had no idea how to use Resy...
Keeps crashing when navigate to profile. Has happened ever since last update.
My Resy App? 5/5
❤️ Easy, Quick, Flexible, and Effective