It works 5/5
Set your favorites so it’s easy to call up the route you wanna see. It’s not the sleekest app but all I need it to do is tell me when the next shuttle arrives. The fact you can watch the location of the shuttle as it travels is cool.
Horrible, you can’t plan with this app 1/5
By Stupid Penis
This app is really horrible. It show the shuttle jumping around and changing directions. The times change constantly and doesn’t show your location. There is no way you can plan with this app. Shuttles sometimes will arrive as late as an hour later than estimated times.
I would give negative stars if I could.
Love this app 5/5
What’s the point if the app won’t even be paid attention to
Worked well 5/5
It does require at least small familiarity with the bus systems. But if you have it, this app is great for tracking your ride.
Terrible app 1/5
By Mike Friedman in NOLA
This is a dreadful app. They clearly did little usability testing with actual human beings. Some of the fault lies with the hospital (in my case) providing they service but this is just barely better than sitting and wondering where the bus is.
Useless | Poorly Designed 1/5
One of the most useless apps I’ve ever used. No schedules, terrible interface. Slow responsiveness.
There are virtually no useable features. Even the bus route layout is terribly designed for viewing.
Don’t waste your time using this. Just use the website for the UW Shuttle instead. You’ll thank me later.
Worst app ever 1/5
By omsbdisos fbw
Never loads anything. Never loads where the busses are. Theres no point in downloading it because you still wont know where anything is. If i could give it 0 stars i would
Clunky interface, limited functionality 2/5
If you’re not familiar with the area, this app won’t help you one bit. It’s designed with the assumption that you already know where you are, which bus route you need, and where the nearest stop is for that route. It doesn’t show you where you are or help you plan how to get from A to B. It will show you one route at a time and the current location of any bus on that route, and that’s it.
And for an app that pretty much only does one thing, it doesn’t even do it well. The “routes” and “current location” icons are confusingly similar, your location isn’t shown on the map, and the menu buttons are backwards of convention. When selecting a route, the route icons are much larger than necessary, resulting in the menu taking up way too much of the screen. Also, selecting a new route resets the map’s center and zoom level, which would be fine if it showed a dot for your location, but instead you have to manually find yourself on the map again.
Bottom line: this app is okay for showing you where busses are, and not okay for anything else you’d expect it to do.
This is a joke, and the whole shuttle system is a joke too 1/5
Why don’t Rice build some parking garages that are closer to each school??
Doesn’t work on iPhone 7 Plus. Black screen or never shows shuttles. More frustrating hoping it works and doesn’t ...then it ever works. Junk.
Hardly works 2/5
The app crashes regularly, and when it is “working” it doesn’t track the shuttles correctly.
Doesn’t even load 1/5
First app I’ve ever had that doesn’t even load or function.
Awesome service !
The OSU bus system 3/5
Although I’ve had pleasurable moments and the ride there have been times when I’ve seen best drivers get aggressive and overzealous in there adventures throughout the town.Otherwise they get to Out of Align their boss and Michael at the terminal building WILL handle It in a timely fashion
This app is the quintessential example of why cross-platform application frameworks produce pure trash. The UI is nonstandard, and glacially slow, the app is full of bugs and strange and weird interactions. There’s no schedule, just the departure time of the next shuttle/bus. It takes an unbelievably long time to actually get to the departure times. Also the word “security” might be entirely unfamiliar to this developer as I can look at the routes, real time location and routes of all of the companies, universities and communities that RideSystems supports all within this same app. This is a monumentally bad design and is ready-made to be abused. Overall it’s better to just wait on the side of the street wondering if a shuttle or bus will arrive than to use this sorry excuse for an app. The sad thing is this company probably charges an exorbitant amount of money for this trash.
Great idea, completely worthless 1/5
By Panda Andy
Downloaded the app to see bus schedule and live route updates but can use the app because it asks for a password immediately and I haven’t set up an account or anything. Needless to say I uninstalled it practically immediately.
Performance still needs improvements 2/5
The system is too slow
Good alternative 4/5
By SV Corp Shuttle Mgr
A very good alternative to existing corporate shuttle apps. Feedback submitted is considered and in some cases incorporated into the app. The company was easy to work with and made us feel important and appreciated
Great idea, terrible execution 1/5
Downloaded this app to catch a shuttle bus for a conference. Basically had two questions:
- what is the schedule
- where do I get the shuttle
App only listed the next departure, so I had no idea how long I'd have to wait if I missed that one. There is no schedule.
Map is hard to read - icons aren't labeled so you can't tell what icon is the bus vs. the bus stop.
Rendering is poor on iPhone X - maps appears to be iframed in and I had to quit the app at times to get the map to display.
The tracking and timing of all of the shuttles is extremely inaccurate. Very unhelpful for productivity.
Awesome Ride 5/5
My stars, we had an awesome little “old” lady (no offense) driver, who really knows her way around. First time using. Great experience.
Latest version seems to have broken it. 1/5
I’ve sent a couple of messages over the past week but no response. App shows the location until you select a route and then the location markers disappear. This is on the Aston Aqua provider fir Honolulu.
Looks Different 4/5
Took a little while to get used to the new look and placement but now I’m liking it better. I really like the alarm feature so I can forget watching the clock and my phone notifies me when it is getting close.
The app needs to be more accurate does not show all buses
Extremely Insecure Application 1/5
By JR Jenkins IV
There’s no reason anyone should be able to download, install this app and then view the transit routes of your consumers with absolutely no authentication. There are universities, schools, organizations, public and private companies and etc, etc, that use your tool. Please consider the physical security of your riders and address the glaring security hole.
Useless App 1/5
This app was very useful in seeing when the bus would be at your stop or where about it is on the bus route. But starting 1/2/2019, I will be uninstalling this app off of my phone. Cause what use is it going to do me now. Especially since the bus service want customers/riders to do this nonsense with passes just to get on another bus. I don’t ride it like that to give that much money a month. So like I said I’m definitely uninstalling this app for sure now.
Time Saving 5/5
Helpful and easy to use! The real-time bus logging saved me from standing in the cold at the bus stop.
Bring back list view! 1/5
By Science Times
More useful than map view
Written by a 3rd grader 2/5
I swear the app users have never been on a transit bus and farmed their coding to Mrs. Goodson’s 3rd-grade class.
Since some things works it’s not a 1. The interface is not intuitive, the buttons are confusing and why the hell am I not showing up as the blue dot on the map? Even coffee shops with app show me as the blue dot on the map!! But these yahoos can’t master that?
Please do better...I wish my transit system had bought a worthwhile product vs this garbage.
STOP ASKING FOR LOCATION SERVICES!! 2/5
The app works very well, but for those of us who want to use it in a read-only usage model (e.g. to just see where the buses are, not where I am) there is no need for it to have access to my location. It was fine to ask on first launch if I would enable location services. I declined. But the app ASKS for the services EVERY TIME IT’S LAUNCHED and EVERY TIME YOU TASK SWITCH TO IT.
I said no... I meant no... stop asking!!!
Although the app is helpful, it should not include buses that arrive then go out of service. I have encountered this several times.
not exactly 4/5
Super laggy, can’t tell where the bus is cause it jumps from one side of town to the other in a flash and then to another random location.. also shows the busses in places that aren’t on the route. Nice try though, good concept.
Fix app 1/5
App keeps crashing unable to login
Only because I need it 1/5
The app frequently fails to load anything at all. If there were any other option, I would take it but unfortunately I just have to live with the bugs.
Can’t find scheduled pick up times. 1/5
Can find the stops but not the scheduled pick up times
Can’t see where the bus is when I need it 1/5
By Crazyrocker <3
Everytime I get out from work and I need the app doesn’t show me anything at all. I try everything still nothing please fix this bug!
Please fix 1/5
Doesn’t show the bus arrival time or the bus moving?!
Very quick to get around with no hassles! Courteous drivers!
Very Helpful! 5/5
Allows me to see the bus tracking along the route and provides time estimates for the stops. Makes riding the bus easy!
Lousy app👎 1/5
By commuter too
Your app has a bug. I have called and complained. No fixes.
This app doesn’t consistently work. This past week it apparently upgraded the app and now it isn’t working at all. Not the first time these upgrades have caused this Even without these upgrade issues this app is really poor
I don’t like the update. 2/5
The updated app has made me confused. What if I don’t know the name of the stop I’m standing near? What if I want to see exactly where the trolly is departing from like the previous version? 🤔. So, confused.
I love this App 5/5
This app is great and dependable! I can get my information in real time and it takes the guessing out of the picture.
Very helpful! 5/5
This app makes going to class soooo much better! Especially when you don’t want to sit outside waiting for the bus, you can just chill in your apartment and watch the bus from your phone. Seeing all the different routes and stops is also super great!
This App Is Amazing 5/5
I use this app every day. I no longer have to wait in the snow for my bus to come. I just pull up my app and I know exactly where my bus is and how long will be until it gets to my stop. I love the favorite feature!!!
Very useful 5/5
Fantastic service! I’ll never miss the bus again!
It’s always stuck on Getting config - http .... Rarely works.