Looks Different 4/5
Took a little while to get used to the new look and placement but now I’m liking it better. I really like the alarm feature so I can forget watching the clock and my phone notifies me when it is getting close.
The app needs to be more accurate does not show all buses
Extremely Insecure Application 1/5
By JR Jenkins IV
There’s no reason anyone should be able to download, install this app and then view the transit routes of your consumers with absolutely no authentication. There are universities, schools, organizations, public and private companies and etc, etc, that use your tool. Please consider the physical security of your riders and address the glaring security hole.
Useless App 1/5
This app was very useful in seeing when the bus would be at your stop or where about it is on the bus route. But starting 1/2/2019, I will be uninstalling this app off of my phone. Cause what use is it going to do me now. Especially since the bus service want customers/riders to do this nonsense with passes just to get on another bus. I don’t ride it like that to give that much money a month. So like I said I’m definitely uninstalling this app for sure now.
Time Saving 5/5
Helpful and easy to use! The real-time bus logging saved me from standing in the cold at the bus stop.
Bring back list view! 1/5
By Science Times
More useful than map view
Written by a 3rd grader 2/5
I swear the app users have never been on a transit bus and farmed their coding to Mrs. Goodson’s 3rd-grade class.
Since some things works it’s not a 1. The interface is not intuitive, the buttons are confusing and why the hell am I not showing up as the blue dot on the map? Even coffee shops with app show me as the blue dot on the map!! But these yahoos can’t master that?
Please do better...I wish my transit system had bought a worthwhile product vs this garbage.
STOP ASKING FOR LOCATION SERVICES!! 2/5
The app works very well, but for those of us who want to use it in a read-only usage model (e.g. to just see where the buses are, not where I am) there is no need for it to have access to my location. It was fine to ask on first launch if I would enable location services. I declined. But the app ASKS for the services EVERY TIME IT’S LAUNCHED and EVERY TIME YOU TASK SWITCH TO IT.
I said no... I meant no... stop asking!!!
Although the app is helpful, it should not include buses that arrive then go out of service. I have encountered this several times.
not exactly 4/5
Super laggy, can’t tell where the bus is cause it jumps from one side of town to the other in a flash and then to another random location.. also shows the busses in places that aren’t on the route. Nice try though, good concept.
Fix app 1/5
App keeps crashing unable to login
Only because I need it 1/5
The app frequently fails to load anything at all. If there were any other option, I would take it but unfortunately I just have to live with the bugs.
Can’t find scheduled pick up times. 1/5
Can find the stops but not the scheduled pick up times
Can’t see where the bus is when I need it 1/5
By Crazyrocker <3
Everytime I get out from work and I need the app doesn’t show me anything at all. I try everything still nothing please fix this bug!
Please fix 1/5
Doesn’t show the bus arrival time or the bus moving?!
Very quick to get around with no hassles! Courteous drivers!
Very Helpful! 5/5
Allows me to see the bus tracking along the route and provides time estimates for the stops. Makes riding the bus easy!
Lousy app👎 1/5
By commuter too
Your app has a bug. I have called and complained. No fixes.
This app doesn’t consistently work. This past week it apparently upgraded the app and now it isn’t working at all. Not the first time these upgrades have caused this Even without these upgrade issues this app is really poor
I don’t like the update. 2/5
The updated app has made me confused. What if I don’t know the name of the stop I’m standing near? What if I want to see exactly where the trolly is departing from like the previous version? 🤔. So, confused.
I love this App 5/5
This app is great and dependable! I can get my information in real time and it takes the guessing out of the picture.
Very helpful! 5/5
This app makes going to class soooo much better! Especially when you don’t want to sit outside waiting for the bus, you can just chill in your apartment and watch the bus from your phone. Seeing all the different routes and stops is also super great!
This App Is Amazing 5/5
I use this app every day. I no longer have to wait in the snow for my bus to come. I just pull up my app and I know exactly where my bus is and how long will be until it gets to my stop. I love the favorite feature!!!
Very useful 5/5
Fantastic service! I’ll never miss the bus again!
It’s always stuck on Getting config - http .... Rarely works.
By K8 R8's
This app changed my life. If I could rate 10 stars, I would. It literally tracks every single bus you could ever even imagine getting on. Beyond that, it has a streamlined menu that is simply #lit
Awful. Is there another option please?! 1/5
I am using this app for the first time to bus commute to work, and I cannot confidently say that I can rely on this.
Nav, icons, and the basics of what it is supposed to do are there, but SO unfriendly.
I want to zero star this so bad. I seem to be stuck with using this, if I am to continue to use the bus for my commute.
Not super helpful 1/5
It kinda gives you the basic info but also is super difficult to use and read.
Why does this app exist lol 1/5
By Favor is a scam
Piece of crap doesn't even work 90% of the time. Why would any apartment use this app?
By Melody M
This is honestly the worst app I've used. More than half the time I can't even get it to open, it just crashes straight to desktop. When I can get the stupid thing to work it's never accurate.
Terrible app 1/5
Probably the worst app I've ever used. Always having some sort of issues.
Do not update!!! 1/5
Has not worked since update. Barely worked before that
By Damon Bradley
All of a sudden with this new update my app doesn't work at all? How am I supposed to know where my bus is? It's kind of important. Please fix this
Finally we have a totally USELESS app 1/5
The update just moves the app from an almost useless app to a totally useless app. Keep loading something Unknown from nowhere and no response. Worst app ever.
Went from ugly and working to ugly and broken 1/5
The app is just awful, the design is terrible but it sometimes worked so we forgave the ugliness. Now app is completely stuck on a loading screen and still ugly... I wish my University went with another company.
v4 Main Screen Time Out 2/5
Not sure if this is related to the update, but can't move past the "select transit agency" screen. Spinning wheel, continues to be unusable.
Doesn't work 1/5
Missed my school shuttle so many times because of it. Seriously its a shame if anyone is forced to use this app
Please fix 1/5
By Annoyed Pitt Student
Hardly ever works. Frequently gets stuck on loading page which forces you to delete the app and reinstall frequently. Even when the app loads its rarely accurate
If it ever worked 2/5
When this app actually works, it's pretty useful. It works about 20% of the time.
Worst Transportation App 1/5
This app is so unreliable. It NEVER opens or opens once and then never again. You can't rely on it at all. Sad you can't fix this as it's nice to know when your shuttle is coming!
Needs work 2/5
By Rice Alum
My university had a great app developed by its students to track the shuttles. Then they wasted student money on this half-baked app. Where our original tracker was one simple, easy to use window, this one makes you click through a couple just to get the map and often forgets where I am and what busses I'm looking at. It crashes not infrequently. I don't dare click on the screen or icons because inevitably what you think you're tapping is not what its going to respond to and you'll be stuck fiddling with an aggravatingly bloated interface while your bus passes you by.
Doesn't Open 2/5
I am writing this review to inform users that, while the app itself is very useful, it unfortunately does not always work. The app will often times load until it crashes, without ever displaying bus routes. This is a newer problem within the app. Hopefully the company who created this app can fix the issue within the near future. The app is incredibly helpful when it is working, but consistency is key.
UI is atrocious 2/5
There's so much going on with the UI and no simplicity to the app. Very overwhelming at first.
By Constant craving
Why did you guys remove lax shuttle bus locator!
This app is 100% a waste of my time 1/5
I used to use the Rice shuttle map to see where the shuttle was located- it takes me 5 min to walk to the stop from my office. Now to catch the shuttle I must go to the stop 20 minutes early to ensure I don't miss the shuttle since every time I try to open the app it simply will not pass the loading screen. What a waste of time and money 😠
Very slow to load 1/5
By sgu rulez
Very slow to load even with a proper connection to the cell service. Please update. Sometimes it works and other times it just keeps loading. It works half the time.
Never Loads 1/5
By Jon Spencer
Bad. Very bad.