Not Good 2/5
Updated to 2.8.3 for the bug fixes and improvements. It's exactly the same and still locks up all the time.
No live view from a Ring Wired 1/5
Very disappointing. No Live View possible from a Ring Wired.
Plus it does not even show an actual RING as it happens!
Why even install this, then?? UNINSTALLED.
Ring has dropped support 1/5
Without notice, Ring does not support new (read current) devices on the app, so if you upgrade your Ring doorbell, it may no longer work with either the MacOS or Windows app.
So much for "a fresh new Ring app update...". Ring should be forced to remove this app, since now-current and future devices will no longer be supported.
notification removal 2/5
Need to come up with a way to remove alerts more than each individual alert at a time
Live View 10 minute limitation 1/5
I have a Ring Pro that is hardwired to power supply, and I still cannot keep the Live View on without it shutting down after 10 minutes.
I have to force quit Ring everytime I want to shut down my MacBook 1/5
Never fails....I cannot ever (and I mean EVER) shut down my Mac without first doing on Force Quit on the Ring app. I've uninstalled / reinstalled multiple times. 2017 MacBook Pro running Big Sur 11.4. C'mon Ring....what's the deal?
Terrible app, as others have said 1/5
This app is a joke. You'd think a big company like Amazon, owning a company like Ring would result in software that actually works. They should both be ashamed of this software. I just bought 2 new Ring devicdes: an indoor camera and a wired doorbell. Both work fine with the Ring app on my phones and integrate well with our Ring security system. But, this Mac app only shows the indoor camera as an option to view. The Ring doorbell isn't even listed on the account, though it shows alerts from it. This app is about 1/2 star of functionality at best. It needs to be fixed or removed. Why bother releasing a half-baked version with so many problems?
This Ring app does not show any video. I can only see when a motion is detected or live was shown, but no video of either.
NO Live View 1/5
The app indicates you get a live view but I can not even see the recording play. I just see a list :(. Maybe an M1 issue?
Necessary peice of trash. 2/5
Yes you needs this, yes it works, yes there is no going around using this app for your ring door bell. BUT the app freezes and crashes since the last upgrade of MacOS. The total time of crashes now surpases the uptime of the app. But what your alternatives on the MacOS, zip, nada, nothing.
This sort of works. The camera view will come up and may last 5 minutes, or 30 seconds. You never know. Then you have to reopen the view. Total pain in the zzz.
How is this app so terible????? 1/5
By Dr. Phill
You get to use it once, then you have to force quit and come back into the app to do anything else. It won't quit gracefully, so you always have to force quit. You can't add now cameras. New cameras you add to your account on other devices then don't show up on the app, bu I still get motion alerts that I can't turn off now. How did this app even manage to get on the app store??? It just doesn't work
about RING - ok overall... 1/5
By Maximin Lida
NO MUCH PRIVACY AT ALL... WONDERING SERIOUSLY ABOUT SECURITY, HAVE A DOORBELL AND 3 CAMERAS (slow motion detection, no zooming?, poor POOR NIGHT VISION, Battery WEAK, DO THE JOB FOR ME, HOWEVER OVERALL FAR TO BE THE TOP, (BEST IS THE PLAN) .
CAR STOLEN in front of Ring doorbell and spotlight!!!! 1/5
RING, YOU OWE ME A NEW CAR!!
MY CAR WAS STOLEN RIGHT IN FRONT OF THE DOORBELL RING (line of sight) AND DID NOT ALERT ME UNTIL IT WAS DRIVEN AWAY!!! NOT WHEN THE THIEVES DROVE UP.
DON'T WASTE YOUR MONEY, TIME AND EFFORT ON THIS PRODUCT.
It constantly crashes,
live feed doesn’t work when there’s actual motion and you get a notification,
getting a notification crashes other apps using the wifi,
DOESN'T capture motion even if set to max,
there’s a green line on the bottom of the video that wasn’t there in previous versions,
and the list goes on and on.
If you want to use it to see what’s going live when you get a notification, forget it. All you get is a spinning circle with it saying “activating device”. It will only “activate” when the video finishes recording and it’s saved in the cloud which could take a minute to 5 minutes after the activity happened. What a completely useless device since the primary reason people buy this is to be able to see what’s going on as it is happening. The notification banner takes up so much bandwidth it literately stops or crashes other app trying to use the same wifi. And why would something as simple as a notification take up that much bandwidth? It seems during their QA process Ring never tested it out with other apps running simultaneously, which normal people do. The app is so bloated and poorly written that their main concern is having “cool” feature that doesn’t work.
As I mentioned before, MY CAR WAS STOLEN, and I didn’t get a notification until the car was driven away not when the car pulled up to let the passenger out to break into and steal my car! And the motion detection was set to 90% and the car was straight in front of the Ring doorbell.
They have “updates" but the “updates” are mostly cosmetic additions to the app. “Look, now you can schedule when you want the light to turn on. Oh look, now you can pick what sound you want for notifications.” I don’t care about that. I mean simple things like scheduling when the light comes on for the spotlight cam. I’ve tried to schedule it to turn on at a later time instead of dusk and it won’t let you save your settings.
How about making the app:
a. work where you can stream live video instantaneously, or
b. picking up motion in all the video area and not just the lower 1/3 of the video area, I angled it capture a specific area and the fact your camera cannot pick up motion in over a 1/2 of the video area is poor programming, or
c. even picking up motion when I walk into the camera view? I have literally walked in front of the camera, waved my arms around and it did not capture my motion.
The project manager, coders and QA should be fired and go back to school for putting out such a deplorable quality product.
too clumbsey should display realtime views like iphone app 1/5
too clumbsey should display realtime views like iphone app
2.8.2 Force Quit... [update 2.8.3] 1/5
[2.8.3] Updated: STILL HAVE TO FORCE QUIT. Have canceled my subscription until they get the app working correctly.
[2.8.2] While I like the Ring doorbell we have, but the app is an absolute mess. Stops working and I have to force quit it every time. It is so slow to load that I miss anyone at the door.
Not buying anymore Ring hardware until they fix this app. Would like to add some cameras, but show me first you can maintain the software!
update: 2.8.2 STILL has the same problems. Can't even close the app...have to force quit.
Works, mostly 3/5
For some reason my stick up camera doesn't refresh all the time. I get the alerts, see it on phone and watch, but not in the OSX app. In order to refresh, must force quit every time to restart app. Would love a refresh feature and a clean quit. Otherwise, just OK.
NO FUNCIONA 1/5
no se puede abrir el video en tiempo real, te figura la notificacion pero no aparece el video, malisima la APP para MAC
Lacks features and is cumbersome to use 2/5
This could be a great app if the author would put some time and effort into it. The app works, we'll kind of. Motion alerts will bring up a live window but you cannot change the size of that window that pops up! It's tiny, very tiny. Then when you grab a window to drag to another part of the screen at first it does not react, you have yo grab the top bar several times to get it to work. The interface is a bit old school, I feel this can be upgraded to something much nicer and more visually appealing. Some features are nice but to me the app itself seems rough and unpolished. It needs more work to become something that I would use daily. Right now, it's just a supplement when I don't have my phone handy. Many of us work from home now and to have a smooth, polished app for both Mac and PC would be a huge benefit and need right now.
Horrible! Crashes, high utilization 1/5
This app has never been great, but now it's even worse. The latest Mac version crashes constantly, and drives up utilization, killing my battery. I have to Force Quit multiple times a day.
FIX IT, Ring! You guys are proud of your cameras. Write software that lives up to your promises!
Still in Beta, needs a lot of work. 1/5
By Dr. Landis
For me, the incoming sound does not work at all. When I called support, they said they are still in Beta and will submit my issue.
By Drunken Cyclist
The app doesn't work whatsoever since they moved it to the App store (whatever version that was). Live view doesn't work whatsoever on either the Ring 2 or 3 cameras. The app constantly freezes or stops responding to commands requiring it to be force-quit. The only way I can remedy the problems it is causing me right now is to uninstall it.
needs separate volumn 4/5
I'd give it 5 stars if it had its own volumn control.
Just Terrible. Deserves Zero Stars... 1/5
When it works (it frequently locks up and requires force quit), the app interface and functionality are truly horrible. On my 27 in screen it opens live views and event recordings in a 3 inch window that must be re-sized to expand the view, and doesn’t remember the adjustment, so you must do this for every single event you open. And, you can’t open one event and then scroll to the next. You must close it first then open the next one and re-size again, over and over. Incredibly annoying.
Version 2.8.2 1/5
Current Version 2.8.2 works and I able to view my cameras. But I have to Force Quit/Kill the application to close it.
When can we expect the next update?
Some Good, Mostly Bad 2/5
I have 6 ring cameras throughout my house, and I'm a big fan of the app for iPhone. Why they didn't try to replicate the same funcitonaly on the app for Mac I don't understand. The Mac version has a nice little popup when there is activity on a monitored cam, but the good ends there.
When you click the icon in the menubar it launches a window that only shows 3 devices, forcing you to scroll down to see any other. Why not scale the window to show all devices?
Most annoyingly, you can't adjust any settings without logging on to the website. Why is it that I have more control over my ring devices from an iPhone app than I do on my Mac? You also can't watch live via the website, so there's no single place to do all things (except iOS app).
Just needs more work to deliver on the rest of the ring experience.
Buggy as 90 percent of the time if there is movement a small notification window appears and it simply says it can't connect to the camera. And then it just sits there and I have to close it.
Crazy that has such problems connecting
Okay Functionality and Crashes 2/5
By Greyhound Guy
The rpogram has not had a real update in a long time. Definitley not on par with ios apps. My main issue is it stops functioning, constantly hangs and won't quit.
Video is mostly Green blocks 2/5
This doesn't happen in my iOS app at all, but on my Macbook, the Ring App has these huge green blocks that take up half the picture in the video. They flash on and off and move locations. If you watch long enough, the part of the screen you're looking at will eventually be visible, but possibly only for a few seconds. This seems like some sort of video encoding issues, possibly having to do with the decommisioning of Flash.
v 2.8.2 hangs in Mac a lot 3/5
This is/was a really cool app to have on my Mac 10.15.7, and get an INSTANT mini window to see what motion is tripping my cameras. However, the app keeps hanging. I'll get notifications on my phone, but nothing shows on the computer. I have to force quit the app and relaunch it and then it works fine again - for a while. This goes on a few times throughout the day. :( Love it/hate it. Looked for an update, but there is none, yet.
Crashed my mac 1/5
Each time i open this program my mac mini m1 locks up and crashes
It feels like they rushed this out just so they can say the app exists. Devices settings don't sync with mobile. Lacks a lot of funtionality the mobile apps have which is typically the other way around
Flaky Performace 1/5
I do not find the device to be reliable. For example, the person rang the doorbell, but no image appeared. I could not open the preferences, not could I get a live image. Disappointing.
Video feeds do not load from Mac 1/5
Video feeds do not load. Unreliable.
Wow it's awful, locks up all the time and doesn't properly refresh. It seems like the copy from their website works more reliable than this garbage
Locks up constantly on both my Mac Pro and Mac Mini 1/5
Pretty much useless since the last update. Beach ball! But it never has been stable.
Worse than it should be 1/5
The Ring app for iPad is WAY better than the native Mac app, but despite this Ring chose to opt-out of letting M1 Mac users run the iPad version on their Mac. Why? I have no clue, but it is a shame. The Mac version of the app is indescribably bad.
Completely Buggy 1/5
Cannot exit the app after using. I have to force quit it to exit. Very poor execution.
By Ready listener one.
Can't give it less than one star. App is intermittent in starting up correctly and never closes correctly. Invariably have to force quit to exit.
Missing Videos 2/5
Version 2.8.2 is missing some videos that are viewable from the phone app.
Can't sign in, wont accept the 2FA 6-digit code 1/5
Trying to install the app on MacOS Big Sur 11.2. I have two factor auth enabled on my account. When I enter the 6 digit code sent to my phone to log in, it says "something went wrong, please start over"...
Complete lack of commitment to solving user issues 1/5
By JV Idaho
Two biggest complaints:
1) The app will not "Quit". I am using a MacBook Pro with OS 11.1 "Big Sur", and to truly close the app, you have to select "Quit", then wait until a window opens to tell me there is a problem with shutting it down, or I have to go to the icon in the "Tray" and "Force Quit" the app.
2) The app on my iPhone is very slow. We have upper-end Internet and network at our home, yet when an alert comes in from a camera or from the RING doorbell itself, it takes about 15 seconds before video and audio are live. That's WAY too long. Often the visitor is already "heading out". Great video is recorded, but interaction is not usually a possibility.
Look at the update history information. There is NONE! They basically say that it was updated, and that it is "improved". Come on, RING, you have a reputation, but you are very quickly getting a NEW REPUTATION! A lot of cost and a lot of frustration!
is this a joke? 1/5
aboslutely worthless and useless app!
no live view!
no quick playback/preview with a press of space bar - must hit 'Enter'
no thumnails of video clips..
what a joke...
DOES NOT WORK ON MAC 1/5
My ring app used to work fine on my MAC and all of a sudden it stopped working, it just hangs there and never opens.
Still Not Working 1/5
Check the Ring community threads with reference to MacOS App not working and/or requiring a 'force quit'. Which requirement is not obvious and will cause a 'sleep' or 'shutdown' to fail and possibly leave your Mac unlocked without your knowledge. Great. The functionaly in this app is a subset of that in the ios app with apparently no plans to update. The reported problems extend back well more than a year and well prior to release of Big Sur although at least one support response blamed MacOS 11 being 'new' for the problems. If there was an alternative to the Ring system hardware I'd switch in a heartbeat. Looking ...
Have to Force Quit Constantly 2/5
I'm running MacOS 11.1 (Big Sur) and Ring 2.8.2. I constantly have to force quit and relaunch ever since the upgrade from Ring 2.8.1. This really needs to be addressed. I have no problem with the functionality offered by the app, but the stability is a real problem.
Not as good as I thought it would be! 1/5
By Tawanna Tee!
Someone came on my porch and stole my medication. I thought I could get a better picture but the picture was WORSE! The only thing is nice and that's the Live View ! The LIVE VIEW picture can be enlarged! STILL GET ONE STAR FROME ME!
Not All Ring Devices 1/5
This app is not even close to the cell phone app. Unable to say anything good about this app. Even the ring door bell LIVE is 26 hours late. It's a shame a good company has such a bad app for the computers. I have many Ring device and it would be nice to see them all here not just on my cell.