App is no longer supported for new devices 1/5
If you are trying to use the MacOS app to view devices, no devices will show up. They officially stopped supporting this app.
BAD APP_Ring stick up Cam three pack 1/5
Only requirement is a 2.4 GHz Wi-Fi for connectivity. However, you can only load the app on the media phones and then share it with the home computer. Not everybody uses media phones!! Many of the reviews indicate cammera video lock ups and dissconnects for viewing. To much encription on the computers for primary use on their app=they can by-pass you!! Customer service more interested is asking question than answering them.... This is a returned item. RING, GOOD BYE!!!
Essentially Pointless App 1/5
It tells me if there is motion or a ring but I can't view the video or answer the door. It shows me a list of when there was motions or rings but I can't see the video. If you a want a list of non-descript events that happened, I guess this helps. But you won't know what those things are.
Discontinued. Could allow iOS version to be installed on Mac OS but leaves this up instead. 1/5
By Rockin' Kat
This App is dead and the dev doesn't care enough to remove it. It does not and will never support newer products that come out after it's last update, which is the last it will ever get.
New ARM based Macs can run iOS apps. All Ring has to do is get out of the way of it's users, remove this Mac App listing, and toggle the option to allow their iOS app to be installable on Mac.
This would be far preferable to trying to use the Web interface. Forget that.
PAY TO PLAY 1/5
I'd gladly pay Tuesday for an app that works today... Cera 1932 Whimpy/J. Wellington
This could be good, but it seems to be full of glitches, bugs, and lacks the functionally needed to be used with your Ring system. I have a near full suite of Ring devices (1 Ring Door Cam, 3 Stick ups, and 1 dual Flood) and the App will only recognize my 3 Stick up cams. Theere does not seem to be a way to get the app to recognize the other cams I have. I do like the ability of seeing a full screen view of the Stick up cams that do show up in all devices. Like the title says, I'd be glad to pay for this App it servered its intended purpose.
This app does not work for MacOS 12.5.1. If you need to use a MacOS 12.5.1 for home security, do not buy ring.
Does not work with Monterey. 1/5
Had no problems with this app with Catalina. Upgraded to Monterey and it crashes (EXC_BAD_ACCESS (SIGSEGV) as soon as I try to view any of the video from my cameras. Support is useless and now the only way I can use my cameras is via the web app.
Very difficult to control notifications on MacBook 1/5
I have the Ring app on my iPhone and it works great! I have Ring cameras in my elderly mother's apartment and everytime she moves, it provides an audible and visual view of her apartment on my screen. I have enabled all notfications to turn them off but it is not responding to the setting. I finally had to take the app off of my MacBook because it was too annoying! I just want to be able to check on her periodically; I do not need to know her every move!
Not Updating Available Cameras 2/5
I had the Ring App for my desktop computer. The app for the most part worked fine. I had to replace one of my floodlight cams, Now the desktop Ring app only sees the other cameras that were originally installed. It does not see the new floodlight cam. There is no way to refresh the application to display all Ring devices.
FYI, my phone app works fine. It sees the new floodlight cam.
Incomplete is an understatement 1/5
By Dan Lowe
I guess this app is useful if the only thing you have is a doorbell. I have the doorbell, but I also have 3 floodlight cameras, and this app has no idea they even exist, much less offer me a way to look at their history, or even the live view. This feels like they didn't even try. I expected a lot more from a company with as many resources as Amazon.
A miserable failure 2/5
I was so excited to install this, despite all the negative ratings. On first launch I experienced what others have: The app freezes if you have a Live view going, then a new notification for a second camera comes in. I click on the notification and it opens that in the same viewer window, whereupon the app freezes. I then have to force-quit. The fact that you can only have one live view open at a time is a miserable failure of program coding. This does not make sense at all. Countless other surveillance camera apps allow multiple camera views at the same time. Amazon, you have the money and technical prowess to make this a great app. Why are the features buggy and minimal?
a waste of hard drive space.. no longer supported by ring.. then remove this app.. total garbage, unable to add a camera to the app no support from ring
Ring, please work on this app 1/5
App is terrible and not representative of other Ring mobile apps, products, or your brand. Please dedicate some resources to making this app as good as your iOS version.
Annoying notifications 4/5
Overall, works fine for me (camera feeds load when I need them, which is my main use case). However, I uninstalled because the notifications were loud and annoying. I don't need a loud ring sound on my desktop every time there's motion in my driveway ... if they were configurable, I'd reinstall and give this five stars.
Works, Slight Refinement Called For 4/5
Not experiencing what GMoney and EffinJay reported.
Works as expected, plays back motion at door, shows live view.
Stays persisent on my task bar, taking up room and not doing anything most of the time. Should be able to see it as a running service at the top of the screen and then open it when needed.
App Discontinued by Ring 1/5
By Keith of Sandy Eggo
Ring is no longer supporting this app with updates. Adding new, additional Ring devices is not possible.
What is even the point of this app? 1/5
This mac app is ridiculous. What is the point of it? It literally only shows you a history of events, you can't do any LIVE view (which is the entire reason you would want a RING app ON YOUR MAC - to view the cameras... it also only shows doorbells and no other camera devices in the device listing, so you can't look at security/floodlight cams.
Worthless piece of junk app. Come on Ring!
CAR STOLEN in front of Ring doorbell and spotlight!!!! 1/5
RING, YOU OWE ME A NEW CAR!!
MY CAR WAS STOLEN RIGHT IN FRONT OF THE DOORBELL RING (line of sight) AND DID NOT ALERT ME UNTIL IT WAS DRIVEN AWAY!!! NOT WHEN THE THIEVES DROVE UP.
DON'T WASTE YOUR MONEY, TIME AND EFFORT ON THIS PRODUCT.
It constantly crashes,
live view doesn’t work when there’s actual motion and you get a notification,
trying to get live view doesn’t work even if there is no motion - 95% of the time all you get is “loading” with the spinning circle,
getting a motion notification crashes other apps using the wifi,
DOESN'T capture motion even if set to max,
there’s a green line on the bottom of the video that wasn’t there in previous versions,
and the list goes on and on.
If you want to use it to see what’s going live when you get a notification, forget it. All you get is a spinning circle with it saying “activating device”. It will only “activate” when the video finishes recording and it’s saved in the cloud which could take a minute to 5 minutes after the activity happened. What a completely useless device since the primary reason people buy this is to be able to see what’s going on as it is happening. The notification banner takes up so much bandwidth it literately stops or crashes other app trying to use the same wifi. And why would something as simple as a notification take up that much bandwidth? It seems during their QA process Ring never tested it out with other apps running simultaneously, which normal people do. The app is so bloated and poorly written that their main concern is having “cool” feature that doesn’t work.
As I mentioned before, MY CAR WAS STOLEN, and I didn’t get a notification not when the car pulled up to let the passenger out to break into and steal my car or when the car was being driven off! And the motion detection was set to 90%, which is past the car and into the middle of the street, and the car was straight in front of the Ring doorbell about 25 feet away.
They have “updates" but the “updates” are mostly cosmetic additions to the app. “Look, now you can schedule when you want the light to turn on. Oh look, now you can pick what sound you want for notifications.” I don’t care about that. I mean simple things like scheduling when the light comes on for the spotlight cam. I’ve tried to schedule it to turn on at a later time instead of dusk and it won’t let you save your settings.
How about making the app:
a. work where you can stream live video instantaneously, or
b. picking up motion in all the video area and not just the lower 1/3 of the video area, I angled it capture a specific area and the fact your camera cannot pick up motion in over a 1/2 of the video area is poor programming, or
c. even picking up motion when I walk into the camera view? I have literally walked in front of the camera, waved my arms around and it did not capture my motion.
The marketing manager (who usually pushes a product out before it’s actually ready), project manager, coders and QA should be fired and go back to school for putting out such a deplorable quality product.
Is this a joke? 1/5
By Stein Thor
This app does not even offer live view...
Freezes when Quitting 1/5
The app works, but when you try to quit it freezes. You need to force quit the app. Did research online and it seems the company is no longer supporting the desktop app. They want to force people to use their mobile devices instead. Using the app for many years and was happy. Going to switch to Blink door device soon. I have 9 of their inside cameras and they work great. Qick response too on the Blinks and the Ring camera is very slow responding. Using iMac running 11.6.4 Big Sur
Nothing like phone application 1/5
I absolutely love the phone app. From iPhone to Macbook - such a different experience its dissapointing. Dont understand why. Both iOS... guess developer doesn't want computer monitoring to be the same even though you are paying for yearly subscription. Hope they get this up and running down the road.
Why ?? 1/5
doesn't my front door camera show up in devices??
The iPad app would provide a better experience than this app.
Works well for doorbell only 2/5
I have stick cams and flood a floodlight but ony the doorbell pops up with the live view.
Meh, Not very Mac-like UX 2/5
By Ryan Hart
I want to be able to run Ring in the background in my status bar and not have it take up space on my command-tab app switching menu. Also, if I command-w close out of the Ring window, there are no options in the Mac-style menubar with keyboard shortcuts associated to bring up the main window again. So command-tabbing back to the Ring app after closing the window is useless. I have to launch the app again even though it's already running, which then switches to the currently running Ring app and opens the main window.
Not for continuous streaming 1/5
If you're looking for a desktop application to leave your (powered) camera open 24/7, this isn't it.
This suffers from the same limitaiton that the iOS apps have, where despite having a powered Ring Doorbell pro or any type of camera that has a power source... by design, this won't let you keep the camera stream open 24/7. It will time out after (approx 10m) and you have to re-engage the stream.
This goes for this mac app as well - it will close itself and you have to click to open the stream again. It DOES work and it does send you notifications, but what you are probably looking for is the website's browser based view.
Everyone else is claiming this app will be pulled, so I tested both the webpage client and the desktop client. The webpage is designed in mind for "live streams" (since browsers are the most accessible for all people), they actually implemented an AUTO-REFRESH in the webpage.
This upsets me that they could not implement it in any of our apps for live view 24/7 but regardless, it works on the webpage.
Don't bother with this app, you get more out of ring.com as long you log in, bookmark your camera page, and you're set.
Terrible app 1/5
I love my Ring indoor security camera but both the app for my MAC & the app for my phone are terrible absolutely terrible and the customer service for Ring is worse.. The 'support' team for Ring always pulls the SODDI excuse ( Some Other Dude Did It ) they need to take responsibility for their poor design & fix the issues blaming others not a good look for Amazon..
Is this a joke? 1/5
By Daniel Norton
I see a list of events but no images and no video. The Live View page mentions a nonexistant "Live View" on the settings menu.
i like this app, too bad it's being pulled. 4/5
By Guesss Who
This is a much better app for me when I'm working from home. It's ridiculous that Ring now expects everyone to be waiting around at home with their cellphone in hand to get Ring alerts, instead of conveniently getting them at my laptop computer that i spend 10 hours a day in front of at home.
They really shouldn't discontinue this app, it's useful.
It's amateur hour over at Ring headquarters 2/5
Ring recently announced that they were moving away from the native app and forcing people to move to the web based version, which currently does not have all of the features of the native app and only runs in Chrome or Edge browsers. It doesn't work in Safari, the native web browser for the Mac.
The announcement states that they will be retiring the native app and forcing people to use their terrible web version before the web version is feature complete.
I advise you to look elsewhere for your security or even just regular camera needs.
Is being discontinued 1/5
We use it at our business and since they are discontinuing the PC apps and going with Browser and Mobile only it's a game changer unless you want to have your employers just quit being notified when someone is at an entry or stealing something. Well an option I guess if to get all your employees a cell phone or an extra computer and give them personal access - so many bad ideas going forward with their new plan - soon to be boat anchors IMO
Seems pointless 1/5
By Baja El Jefe
I can't view any video on this app. Only the iPhone version seems to have any real functionality. Not sure what the purpose of this app is. I read someplace that Ring was doiing away with this app, just wished they put some effort into making it usable until then. Seems unprofessional for such a large company. Can't wait for the day that a decent Homekit approved doorbell device and app are brought to the market. These Android centric apps are simply crap!
Thought I could use live view to watch from my computer. I can't. Worthless
RING Has NO Value for Mac Users and NO Support for Safari Browser 1/5
RING had Dropped support for the Desktop version of the App claiming "Security Reasons". But the reality is they don't value us as users so they are taking it away. But worse, they are not offering ANY support for Live view for the Safari Browser. Only Chrome or Edge. So if it is "Security" they claim is the reason, well that lame excuse just went out the window. If RING has NO Value for Mac Users then maybe we should remember this when we go out to look for hardware. Look anywhere but RING.
Worthless download 1/5
I should have read all the reviews. Now I understand.
Broken on New MacBook Pro 1/5
Does not work with M1 Max...
What happened/ 1/5
I've been using this app for a while pretty happy with it. All of a sudden it hangs up. I have to physically close down the computer to restart. I can still use it on the iPhone but not on my iMac.
HORRIBLE APP-Amazon/Ring needs to wake up to Reality-This review submitted October 14th, 2021 1/5
This is a horrible app that locks up your mac computer and barely works - THROW IT AWAY - it is worthless. Amazon/Ring does not want to fix this app. They have had plenty of time to do so. They think that everyone just wants Ring to work on their phone. The truth is we want a desktop version that works and announces directly on the MAC desktop computer not just on our phones. Most people want the desktop version for MAC to use at their home and the phone version to use when away from home. Ring needs to realize that most people don’t try to do everything on a small phone like they do. We all use desktop computers at home. You can’t accomplish anything if you just use a phone to do everything! Ring needs to put every feature they have on the phone version on the MAC desktop version-NOW. I say to Ring wake up before ADT Security takes your place.
Needs some serious improvements 2/5
Honestly, the only reason I downloaded this app to by desktop was to make sure that I have the live footage and recordings saved to my desktop. The problem with this is I can’t view any of the footage that pops up. It will save the notifaction showing if there’s motion or someone ringing the doorbell but seeing the live view? Definitely not working. I downloaded the app onto my Iphone and other devices and those work perfectly, even better than perfectly. Just wish this app would work on a Mac Desktop like it says it would. I even have the protection plan just so I knew that it would provide the footage and keep it accessable on the computer. Com on ring, you make high tech products and software for smaller devices just can’t get it right for a desktop? Only reason I’m giving this a 2 star is because the doorbell and other apps work. If those didn’t, this would get a 1 star.
DON'T DISCONTINUE 5/5
I LOVE THIS APP FOR MY MAC. NOT SURE WHY EVERYONE HAS ISSUES, MAYBE INTERNET SPEED OR MICROCRASH, BUT I HAVE NONE AND SINCE I WORK FROM HOME NOW THE NOTIFICATIONS ARE GREAT, VIEWING IF FLAWLESS. IT'S VERY CONVENIENT, I DON'T WANT TO USE A WEB BROWSER. :(
Is this for real?
It is total garbage, like really really bad.
Super Convient at work 4/5
Sadly Amazon is killing the Ring web app in a few weeks. I used it to check in on the dog when I don't have my phone with me (not allowed at work).
It had limited funcationality but the screen view is much bigger than on my phone and super helpful to be able to see all of the screens at once.
Can't even open the app 1/5
By oup vpnohrg uapogmq[
I try to log in, and I receive the verify code on my phone, but it keeps saying it's wrong. What good is this app if you can't even use it, can't even open it?
Unreliable in every way. 1/5
After 5 years of promising Homekit support, not only they haven't delivered, but now they're even retiring this Mac app.
Look elsewhere 1/5
By Kevin Weaver
App hardly ever works. Now with this update I can't see the battery status.
You will do better looking at another brand.
Can not view multiple cameras 1/5
You can only view 1 camera at one time...yes... it's 2021 and you still can not view multiple cameras.
Works pretty well on my iMac 4/5
I like this app. I work on the computer all day and I much prefer getting notifications and interacting with my Ring cameras on the same computer, instead of unlocking the phone all the time. Bummed that this app is going away at the end of this year.
Horrible Update 1/5
I have to forcde-quit the app because it freezes every time I choose to quit from the menu.
Missing Features "just ok" 2/5
This app is missing many features including the ability to go back and review the history and also arm and disarm the system. The functionality needs to be consistant across all platforms/apps. Also we need the app to run on the M1 now, so the mobile app running on the M1.