Great food 5/5
Food so fresh and tasty! Love!
Nice App 5/5
I rarely have to wait for my food when I get to the participating restaurant to pickup.
I wish it had option to pay cash at the restaurant.
Avail bowl 5/5
By Dr Sunlight
Great app 5/5
By François Roiouillère
Works well. Quick and convenient for the busy coffee shop close by, no more waiting in line!
So fast and convenient 5/5
Love their points system
So convenient 5/5
Love this App to order and pay in advance for no waiting in line! It also tells me when to leave to pick up my order!
By No map. No email
They won’t allow you to enter store coupons and once I checkout the order is placed. There should be a “I’m ready to pick up” prompt.
By Riah gandah
Customer Service has gone down the tubes!! 1/5
Their customer service has gone to the pits. Someone by the name of Nikki refuses to help even when you are using Ritual to order and the restaurant has limitations on what they can do once an order has been processed. To top it off, I have had 3 places in the last week either have no clue as to what Ritual was or what was ordered or Ritual has allowed something to be ordered which is not even on the restaurant’s menu. It is really shady and huge pain when you go all the way to pick up and find out the restaurant has never heard of Ritual. They seriously need to get someone else in customer service before they get into some huge troubles
Was unable to unsubscribe from emails 1/5
Got too many emails. Clicked Unsubscribe countless times. Service now seems sketchy. I uninstalled the app and have requested they delete my account.
useful and wonderful 5/5
I can order a few minutes ahead and my food is ready right when I arrive. It’s super convenient and also a great way to get to know local places!
Ritual App Impressive 5/5
This app has a lot of good use one being it’s easy for me to use just so I am clear with my order I could remember a million times where I ordered the traditional way with the cashier and it ended up getting so badly mixed up that it was impossible to correct but that’s when Ritual came in and saved the day.
Gotta join 5/5
Been a member for just three weeks and already getting rewards. Plus, I love not having to wait in line, especially when places are so crowded. Saves me time and money.
Great app but... 4/5
I love the convenience of this app and the available discounts. I do recommend this app, however, some restaurants simply ruin it because they either don’t have the order ready even when the app says “ready for pick up”, or it says “closed/unavailable” when I can physically see the restaurant is open. The restaurants that sign up should be held accountable for some of these issues but the app itself is great.
So Many Spam Notifications 1/5
This app is pretty good functionality wise but my god does it absolutely SPAM you with useless notifications ALL THE TIME. I constantly get useless notifications (like one to three a day) about random marketing stuff that doesn't help me at all. Please turn down the notification abuse in your app, it's egregious. You can turn off marketing notifications in the settings, but either way I almost uninstalled it out of pure frustration.
Quick and ready 5/5
Amazing that you don’t have to wait in line!! Saves time
Best & most rewarding app!!!
Easy to use 5/5
Much better than many franchise apps
Great app if you work downtown 5/5
I love this app. I usually don’t rate apps. It saves a lot of time and money. It also encourages me to be brave and try new restaurants. Love it.
Great app so far! 5/5
By Gangster sh*t swag
Great app and I highly recommend it
Stop forcing us to buy plastic bags! 3/5
Can you make purchasing a plastic bag optional, the earth is not dying but it’s gonna warm the climate up and we’d be living in water
Gorgeous UX. Best food app 5/5
Easy to navigate and great partnerships with local businesses. Very obvious Ritual was built on integrity.
Excellent food service app
Convenience is Key 5/5
This app has mastered making its customers feel like VIP’s no matter the situation. Love the smooth and pleasant interactions. Not to mention the amazing discounts I’ve gotten on great food and drinks 🥰
Love it! Great rewards! 5/5
Ritual feedback 4/5
After a few orders It was saying problem processing order payment but all around great app,
Favorite meal app 5/5
Love they have my favorite places
Beware, supreme waste of time. 1/5
THIS APP IS HORRIBLE AND BUGGY! Save your time and energy and DO NOT DOWNLOAD. We have been trying to register and get past a BLANK SCREEN that pops up... customer service is lackluster, no reply yet.
GOOD IDEA, FLAWED DESIGN 1/5
By Hunter 12
Very excited to use this app, extremely disappointed by the lack of follow through that occurred with my first use. Tried very hard to use this for a promo deal, drove downtown to figure out the app won't load the deal or accept my card. Customer service wasted their time responding to give me no help. Poor execution on their behalf.
Where’s DOLLARFEST and who can get it? 1/5
I saw Ad for food for a dollar. So cool, what a deal! I’m disappointed. There’s no deal for $1
I followed the instructions on the website and it didn’t work.
I feel like it was clickbait for their app.
My location: Portland Oregon
Event dates: Mon, Jun 3, 2019, 12:00 AM-Fri, Jun 14, 2019, 11:30 PM PDT
So easy to use! 5/5
I used to have to budget extra time over my lunch break to order and stand in line, but thanks to Ritual, I can just walk over to the restaurant and pick up my order as soon as it’s ready. A huge time saver!!
Seemed like a great deal but..... 1/5
Can’t get thru the set up process for this app. I get a screen asking for how I heard about, I select an answer and click submit- get same thing again. Can’t get answer to this problem on developer website or a way to contact them. Using an iPhoneX.
Can’t set up a new account. Won’t take my mobile phone number. Tells me password is incorrect and never sends password update emails. No response from support. What a bunch of jokers
I love this app 🙌🏼🙌🏼🙌🏼 5/5
I sign up couple of weeks ago and so far i love this app.
Sign up and use my code CAROLINA58062 to receive 1,000 points which adds up to $10
DO NOT DOWNLOAD 1/5
Please, save yourself any frustration and do not download this app. One problem after another. Either the restaurant is unaware of your order and refuses to give you any food or the restaurant/establishment is closed altogether and doesn’t exist. Save yourself the trouble because customer service will give you even more of a frustrating experience. Some meals may be marked as one dollar or discounted but you will spend more time, money and gas trying to pick up then any meal is ever worth. Highly recommend you do not download. Recommended apps include Yelp, Post Mates or DoorDash. Their customer service is also much better. Abby from the customer service team has responded with little to zero useful feedback in a non-timely matter. This app/business needs to figure out all their bugs before going public. Must delete.
Terrible, terrible, terrible 1/5
I downloaded the app today via a promotion supposedly offering one dollar food in downtown St. Louis restaurants. I promptly placed a large order; a $1 Rueben for myself and non-discounted lunches for four executives at my work.
The restaurant was unable to except the order through the app. I was notified sometime later via a notification that there was a “problem with my order”.
Long story short, we never got our food and the restaurant never got the business. I emailed customer support for this app and got zero apology, zero acceptance of responsibility, and an assurance that my card would be refunded in 5-7 business days.
Awful customer service. Thoughtless design - they don’t even give the restaurant any contact info so they can clear problems up.
This app made me look really bad in front of my bosses, and they lost trust in my ability to handle getting their lunches on time and correct. Deleted this stupid app from my phone, Who cares about one dollar food when the whole thing doesn’t even work?
No Invitation, No App 1/5
Ritual wouldn’t allow me to open an account unless my company had a team account or I received an invitation. As I had neither, I deleted it.
Enable to obtain code 4/5
So I was seeing so much good reviews and hearing so much good comments from friends and family but when I tried putting my fathered code to my account it wasn’t working. I hope this will be solved if else the account would been wasted.
Bad bad design 3/5
By eat sleep walk
Overall it is a good app and convenient to use.
And we do have privacy concerns like other people pointed already about sharing the information of location and also the name, address and floor you work on.
The really bad design is about floor and team. We have hundreds of people working for different teams on the same floor. So a completely stranger can join our pick up order. That’s bad. If we allow to put in a team name, it will be nice.
Ritual app works very well. It’s nice to skip the line.
Worst service ever 1/5
This app is the worst. No body reply to my problems. They suspend my account for no reason. I been waiting and email for almost a month and nobody reply back to me. They need to fix there customer service issues and actually provide customer issues. Worst experience in any app use in my life.
It’s already my lunch ritual and also becoming my morning commute ritual!! 5/5
Great concept that doesn’t work 2/5
I have tried to use this app several times. Problem is I can never order from the places I want to eat because they are in “high demand”. In the time I need to constantly check the app to see if the they can process my order, I can walk there and order in person. Another problem, if I just walk there I can’t take advantage of the rewards or special offers.
Last but not least, I tried to contact the App directly to voice my concern and could not find a way to contact them, so my only way of reaching out is to leave a sub-par review, which I hate doing.
It’s a bummer cause I would use this App.
Nonworking app, unresponsive customer service 1/5
Just what the world needs..another much hyped app that doesn’t work, coupled with no response from “customer service”, except an auomated email informing me that “someone will get back to me shortly”. So far, no one has, and I’m not holding my breath.
Battery drain 5/5
The Ritual app drains your batter. 10 minutes on the app will drain your phone by 5%.
Not getting referred bouts cash 3/5
Not happy my coworkers received money and points but I only received points!!
Love it!! 5/5
Whole company live this app!!
By Cece M
This helps with the work days that you have plenty to do but need to order food but is unable to take a full lunch. Beats the lines and you are able to use your time daily to be more productive.