Best app 5/5
By kik qwer
I can do everything on this app I love it
Overly complicated 1/5
By Medical Dave
This app wants way to much info to simply track a package.
Terrible 1/5
By fordcrazylady
It costs money and did not know that at tge time
Great app to use 5/5
By Cade2213
I got this app for some packages that provided this for a little extra cost but that was on other websites but what i did not know is that you can put your tracking number for your package and where you bout it and it tells you exactly where to is
App is useless 1/5
By DennoC
At first it works fine after being told to download it from ordering something then it doesn’t update. It doesn’t have the correct information and you just get a set of emails to do this and that. Waste of time.
So Useful 5/5
By Missiebaby
Very important that while I have confirmation e-mails, Route tracks packages with real-time updates that updates along with e-mails.
Crashes every time. 1/5
By Starangel82
I hadn't used the app in a few months but decided with Christmas coming to start tracking again through Route. App won't even open. Just crashes every time I try to open the app. I'll keep trying but if it keeps doing this... delete.
Used to be great 2/5
By sheepboogers
I used to love this app. Recently there was an update that logged me out. Now I can’t get back in. The Log In button on the log in page doesn’t work 😐
Worthless With Multiple Shipments in Same Order 1/5
By 2blueridge
The software only tracks the first shipment. If your order contains items that are shipped separately; later than the first shipment, you know NOTHING about the 2nd, 3rd or anything beyond the 1st shipment. A worthless software package! You can’t even log a complaint because they show the 1st one as completing your order.
Route review 5/5
By mariaa__22
I think it’s super helpful especially for those who are impatient and or have a PO Box so you know exactly when your order is coming and once you sign up any order you purchase it automatically starts tracking it
The best tracking 5/5
By Mads Bullock
I love using Route because it helps me keep track of all of my family’s incoming orders. It’s so great for personal organization. I also love the Discover feature. I found out about Sweet Laurel Bakery from Discover and now i’m such a loyal fan of their baked goods!
Completely useless and it’s NOT FREE! It’s a SCAM! 1/5
By cannibal_horn
I got scammed into using this. How did I get scammed? The company I ordered from AUTOMATICALLY ADDED $1.00 to my online order. I didn’t ask for this, USPS already provides tracking FOR FREE! But no, this retailer added $.98 to my order and didn’t tell me. Why let your retailers scam like that?
What for? To get package tracking that UPS, USPS and FedEx already provide FOR FREE!! This app just checks those tracking numbers for you and emails you worthless announcements that you package arrived. A useless app in search of stupid people willing to pay more for an item just to get what all the major carriers already provide FOR FREE!! And why in the heck is this app trying to sell me something, too? TRACKING IS ALREADY FREE, I DONT NEED TO PAY $.98 JUST SO AN AP CAN TRY TO UPSELL ME ITEMS. This app and business is insulting AND will die on the vine with all the other “great free ideas” that end up costing the end user their privacy while paying for something (and no, it’s NOT old fashioned) that is already FREE.
Give Me A Break 1/5
By Sherm606
Do I really need to provide this much info to track a package I’ve already paid for?! I did create an account and still ended up having to contact customer service to find my item. This app is a waste of time and really disappointing I rather dislike merchants who use it.
Pointless and intrusive 1/5
By CEO of Apple
I don’t need an app to track a package. The shipping providers web app works fine.
IN NO WORLD SHOULD A PACKAGE TRACKING APP HAVE ACCESS TO MY EMAIL.
So now because I refuse to give this random company I’ve never heard of email permissions I can’t track my package. Great.
Such an amazing app 5/5
By Bigburnny
Route is honestly accurate, i’m only writing this because my gymshark order is close to home
App doesn’t even load 1/5
By mattiepie loves food
This is the second time over 2 months I’ve ordered something and just wanted to check the shipping status, but the app won’t even open. I click it and it opens for a second then nothing. Tried downloading it again and still the same issue. Terrible app!
Game Changer 5/5
By Chase858
I used to shop online and kind of just hope things arrived on time. Now I can see where all of my orders are in one place, and the notifications they send are so much better than digging thru emails. Just get it, it’s free!
Lots of unnamed packages 3/5
By tknx01
Great. You picked up something from PayPal. But what is it? I know but the app doesn’t. So can I label it? Nope. Just have to remember.
Log into Amazon. Sure. But why bother. Since you still get a bunch of useless Amazon labeled messages with no clue as to what is in the package.
The titles should be what is in the package not the store I bought them from.
No need for an app 1/5
By I never write these but...
Utilizes dark patterns to force downloading an app that is basically functionality that any package tracking website (including their own!) can provide. Completely unnecessary and has me regretting purchasing from vendors that use them. Clearly they’re just looking to sell whatever personal info they can glean from your devices and purchase history.
Love 4/5
By Hilly plus 3
I love this app and how all my online orders are on one app and that I can watch the whole process, from when you first order something, till it arrives at your door. I get multiple notifications on the wearabouts of my orders. Ps.. “useful” if you order anything online!
Can’t open the app 1/5
By slonder666
It keeps crashing.
Useless 1/5
By postmaster
Last time I contacted Route about a failed delivery, they said there was nothing they could do. This is a useless wanna-be-something app that want to connect to users like an umbilical cord! I wonder what information they are collecting and selling. I don’t need them marketing to me either based on what I buy that they track. THIS APP NEEDS TO GO AWAY AND DIE!
Amazing App!! 5/5
By Ethanisok
This not only immediately connects to my email but anything I buy through my email it can track. From Amazon packages to Pandora to eBay anything and is almost accurate 100 percent of the time. I only have troubles with certain websites not providing very good updates for delivery but Route does it’s Best! Amazing would recommend to anyone.
The path to track the order is frustrating. 2/5
By TheHighsAndLo
After a purchase with route tracking, an automated email arrives with two separate buttons that say “track your order”. Both of these buttons lead to the App Store to download the app that is already installed, instead of directing to the app, where the tracking should populate. It’s a wildly frustrating loop that leads to nowhere, which renders the main function of the app somewhat useless.
On top of this, if you are an Etsy seller and you do not regularly use Route to manage your shipments, they will hover there until you manually mark all of them delivered.
I wish there were an easier, more seamless ability to click one of the buttons from the automated email to import the associated order, along with mass editing abilities to mark multiple line items as complete or to delete from the list.
App crashes 1/5
By dexymidnightrunner
App crashes on launch, so it’s completely useless. Why do companies use such apps to track shipping?
Lame 1/5
By Cruysian
Couldn’t track my package, couldn’t delete my account.. I mean come on
Love it but widget does not work 4/5
By penguiN426
I order a lot of stuff so I’m really into this app. I’ve always thought that waiting for a package was half the fun of ordering stuff so I like being able to track all of them at once. Only real issue is that the home screen widget doesn’t really work, it just asks me to sign in when I already have.
Very convenient! 5/5
By DrJN68
Love the tracking features for all my packages. Just what a busy person needs.
Love it! 5/5
By sassyllama96
So far this has been on point. Very impressed and would 10/10 recommend for tracking your packages!
Love it 🥰🥰 5/5
By Kay Stew
Best app ever! I had a package stolen off my porch a year ago, the thief looked right into my RING camera and walked off with my daughters Christmas present. Since I got this app I never have to worry about when a package is going to arrive and it lets me track the package every move… I love ❤️ this app ☺️
Required download 1/5
By Vamisd07
HATE when I’m required to download an app to get my information. Lame.
Useless 2/5
By MaeMae1011
Takes forever to update and is inaccurate.
Where’s my purchase 2/5
By Clchimes
I made a purchase and twice the app showed it was out for delivery without it being anywhere near the state I live in. First the app showed it was being delivered today and it was in Tennessee. A couple of days later it was going to “be delivered” today and it was in West Virginia. It is now showing it’s at a fedex facility as of 10:11 am this morning. BUT it’s only 7:00 am.
Shouldn’t have to download an app to track a package. 1/5
By Terrible App 😑
Very annoying
Cat danseur 1/5
By cat danseur
I dislike signing up . Tried 7 times - can’t find the correct number then it won’t accept ! Not happy and still haven’t signed in 😽
Delayed shipments 1/5
By Clintonm21
Everytime i order certain packages that default to this app, my shipments get delayed. Plus they will not provide you the actual carrier tracking so you don’t get real time updates. When you contact support it’s just automated emails telling you that they will assist you as soon as they can. It’s a joke working with this app/company. I wouldn’t recommend to anyone.
Five Star***** 5/5
By Blk1234
Plain and simple this app is the best thing since indoor plumbing!!!!
Smooth and kinda fun 5/5
By misterboxcutter
Updates are frequent, and the app itself is smooth!
Useless App 1/5
By KkatWW
I’m hesitant to connect a new app to my email until I’ve tried it out and decided it will work for me, so I entered some tracking numbers manually. Waste of time!!
All of the numbers I entered manually, plus the one I entered using the link from Amazon just say “getting info” several hours after I added them. The packages are already shipped, so it is not that the information isn’t in the system.
Tried to contact customer service, but the form has a bunch of required fields with various ID #s that apparently aren’t assigned to manually-entered shipments.
I don’t need real time GPS maps and fancy stuff… just give me the basics and I would be happy. Unfortunately this app doesn’t even do that.
I don’t like the premise but let’s see. 1/5
By Scfm69
Last time I asked the shipper to refund the $10 because I wasn’t giving the app the access it wanted. I don’t understand the need for some of it and still don’t want to give it. Shouldn’t my package be secured by FedEx themselves? Why do they require an outside insurer? Is it because they are so bad? That delivery was a nightmare even though the shipper had it out really fast. It was due early, but it’s FedEx so luckily it came at all. Still 2 days after they themselves updated it to earlier, and brought by the supervising driver at 6pm on a Sunday. Original driver left it on truck on Saturday, delivered other packages here and marked that one missed attempt (dummy). I’m reluctantly doing this because this is my chosen seller. Unfortunately, they’ve chosen FedEx as their preferred method. Can’t win ‘em all.
Route is my new favorite social media 5/5
By sper24
I love looking where my packages are. Very fun platform
uh? (update) 4/5
By Zen is lame
said my order from november 5th was delivered on july 2nd, 130 something days before i even ordered it. something is really wrong here, really shady app in my opinion
(update) the issue was with the supplier. route has been helpful and the customer service was very good. 4 stars because of the weird delivery dates but besides that very solid
Pretty good 5/5
By User420coloradp
So far this app has been really a nice experience
Excellent! 5/5
By Jenn En
I love route app! I love that it notifies me when orders ship and it’s so easy to file a claim if something is lost. Very quick to get issues resolved! If anyone offers route- will always get it!
Needs work 2/5
By reckless-gem
The app can’t keep track of all deliveries, I made a order with bullymake and it doesn’t show any progress with that order. And it always shows there is a “package” for cyber source but it nothing. The map is useless as it only updates once your package is out for delivery and only then do you see where your package has been
Solid app 5/5
By yoomarky
Pretty accurate !
Convenient 5/5
By shizzzzzzzxx
This app is user friendly and convenient for me. I order a lot and I like that I can keep track of everything in one area.
Trulante 5/5
By TRU FROM DA 434
Great app to keep tracking of shipments in loved it since I made a account recommend for anybody who loves to shop online and know where their items are and when they are delivered❤️💪🏾
Better tracking realized! 5/5
By Ewillig
This is a much better way to track the progress / shipping of orders.
