Rover—Dog Sitters & Walkers

Rover—Dog Sitters & Walkers

  • Category: Travel
  • Release Date:
  • Current Version: 22.0810.00
  • Adult Rating: 4+
  • Developer: Rover.com
  • Compatibility: Android
  • Links: Google Play Store
4.88424
4.88424
324,788 Ratings
$ 0

Rover—Dog Sitters & Walkers App

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood. The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay. With over 200,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust. PEACE OF MIND 95% of reviewed services receive a perfect 5-star rating. Every service booked on Rover is backed by the Rover Guarantee and 24/7 support. FAST & EASY Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go. Hassle-free and secure payments, every time. Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker. FOR PET SITTERS AND DOG WALKERS, TOO Send photos, videos, and messages to pet owners with just a few taps. Get paid on the go—it’s simple and secure with the Rover app. Seamlessly manage your business, even if you're at the dog park. Enable push notifications to respond faster than ever to booking requests. Create Rover Cards to seamlessly share information with your clients. IN THE PRESS Rover has appeared in: The New York Times The Today Show The Wall Street Journal USA Today ABC News And many more! Note: Rover uses location information in the background for tracking active services. Continued use of GPS running in the background can dramatically decrease battery life.

Rover—Dog Sitters & Walkers app screenshots

Rover—Dog Sitters & Walkers app reviews

  • Fun but confusing 3/5

    By georgeburns35
    I love working with the dogs and families I have met through Rover! However, the scheduling part of the app is extremely confusing for me and not intuitive to navigate. I really hope they update the way it works so that it is easier to change my availability and reservations. It’s hard to find new clients when I’m not sure how to show when I’m available for walks.
  • App 2/5

    By arsenal fan122
    The app is not user friendly it’s difficult to navigate
  • Hard to modify the booking 1/5

    By Luyyu123
    After I booked and paid, I want to modify my booking but Rover just says I have to message my sitter and she can modify the booking on her end. However when I messaged my sitter, she just told she didn't know how to do that. Anyways I just cannot modify my booking which brings me so much inconvenience and wastes my money. Rover should give access to the owner to modify the booking instead of letting sitters do that.
  • ROVER has become unreliable 1/5

    By Dlop1256
    The last two trips we tried to book through ROVER were canceled at the last minute, leaving us with no alternatives. I used to really like ROVER but our experience lately has been horrible.
  • The fees are ridiculous 1/5

    By Rover is a Ripoff
    40$ fee on only a 200$ payment !!! That’s crazy not to mention it was never disclosed till I received the little money that I did. Also, the you only get walks on the app unless you live in a highly populated area just a heads up. You set preferences and everyone just ignores them then when you don’t respond because it clearly stated that you won’t take dogs that are puppy’s for example you will have your account disabled 🥸10/10 would not recommend. I usually never leave bad reviews on things, but what a ripoff.
  • Not user friendly 3/5

    By 123;:/-456(
    I can’t find the favorite heart and the app is not as easy to navigate as the URL. But maybe it’s me.
  • Horrible experience 1/5

    By swags77
    The dog sitter I picked was ok at first and then I used a second time and my dog came back sick. I thought it was a fluke. Then I used her again and she tried charging us over night when my dog was only there for a few hours. The dog sitter also lost two of our toys and would replace with cheaper toys and forgot to give us our bed and water bowl therefore making more trips and wasting gas to get it. Then texting us our dog was whiny and when we went to pick her up she was outside in the dark. Then I called the emergency line for river and she started the conversation accusing me of doing something wrong when I didn’t even do anything wrong. I was filling a complaint! Horrible app horrible customer service will never use them again per my pets safety!
  • Impossible to add phone number on iOS 1/5

    By Jimmrkdidjsi
    Can’t submit a phone number because the number pop up won’t go away to reveal the hidden submit button
  • Sitters ‘LOSE’ dogs - Rover.com takes no responsibility 1/5

    By opvok
    DO NOT use a Rover.com pet sitter. A sitter ‘lost’ someone’s beloved dog (read between the lines with ‘lost’ a highly sought after breed). Guess what Rover.com did - ZERO! They just collect commission, I assume, for all these ‘private businesses of sitters’. Don’t take the risk. This should be shut down. I’m horrified.
  • I like it 3/5

    By E's Babygirl
    The finder’s fee is a lot but great otherwise
  • ASKS FOR YOUR SOCIAL SECURITY NUMBER 1/5

    By 4g6jsf64
    Please don’t give it
  • Review 5/5

    By deer fawn doe
    Very nice people who attend to any difficulties very impressed
  • Untrustworthy 1/5

    By Aregmusic
    Very untrustworthy app. Shows five star reviews to sitters who have negative comments. Never shows individual ratings. I don’t trust to leave my dog with any of the sitters rover provides. They do general background check and have no liability over your dogs injuries, medical help after booking or even death. Do not recommend this app.
  • On the decline 2/5

    By Naghvgy
    Hasn’t been working out so well as many of the sitters that show as specifically available end up responding that they are unavailable and haven’t updated their schedule. I suspect some sitters are booking outside of the app and causing some of the problems with the innacurate schedules. Rover needs to do a better job in identifying why specific requests are declined and if it is because of unavailability they should develop a way to address that. Analytics and policies would help
  • Great communication 5/5

    By Barriesld
    River is a great way to get yourself out there to eat extra money. The communication on River is awesome too.
  • It’s ok.. has its issues 3/5

    By BBOYBRAH
    So I’ve used this app for years and I used to live in the city and it was super easy to get walkers and now I am in the suburbs and I do have walkers here and there but when I do need a walk it’s a hassle in a well known suburb… people say no a lot and don’t want to do it. Just hit or miss to be honest but it’s okay
  • Review 4/5

    By alliebananas18
    The only reason the app didnt get 5⭐️ is bc I noticed they get the distance of how far or close someone is, way off. Like it will say they are only 2miles away but really they are 17miles away and definitely don’t want to dive to my house twice a day lol I did find I good dog sitter that isn’t far from me tho.
  • Tip Limit?? Disappointing. 2/5

    By HEYHEYHEYGIRL123456789
    The app was well made and I was able to contact several potential sitters in less than 24 hrs which I was pleasantly surprised with. Our sitter was amazing and we had no issues until it came to afterwards, when we left a review and additional tip. It was then I discovered the app won’t let you too tip anymore than 30% of the cost which is ridiculous. If my sitter went above and beyond, and the app claims to give them 100%, then I don’t see why a limit is necessary or fair at all. You don’t see a limit when you go to restaurants and tip a server, because the good tips and recognition for doing a job well done is what keeps people wanting to stay and do a good job. I ended up just getting in contact with my sitter so I could give her a cash tip instead because not only was it extremely disappointing, but also made me question leaving a tip through the app in case they wouldn’t receive the full amount. Please fix this if you actually value your pet sitters.
  • Misleading 1/5

    By kitten agogo 56
    The location of the sitter says Jordan but she is really in Minneapolis. Jordan is the neighborhood she resides in- not the town. I wanted a sitter from the town of Jordan. This is misleading
  • The perfect service 5/5

    By Everett.r
    My dog is reactive with other dogs and always seems stressed free the kennel. Scheduling with River while I travel makes it so that my dude can have more time outside but live in his everyday space without the stress of stranger dogs next door. I love Rover! Highly recommend to anyone with a dog, a budget, and a job.
  • Be careful who you choose to interact with 2/5

    By nutra_jenna
    No protection for sitters at all got my account closed for bogus accusations by the client they ask for you story but but they don’t consult it nor do they care. You make good money just be careful who you sit because in my case the clients could be taping you without your consent and if something happens you’re gonna pay for it in the most extreme way.
  • Love the concept, room for improvement 3/5

    By Tayksdjcjjd
    I absolutely love the concept of this app and I am so happy it has been this successful so far. I think there is definitely some room to grow, especially for cat sitting profiles. A lot of the options are catered towards pet sitting dogs rather than cats. There are some bugs that could be worked out regarding scheduling and the calendar. I would love to work with someone from the team to help develop this app and to an even better idea! Developers: Please reach out if you’re interested in doing so.
  • Simply the Best! 5/5

    By Ami & Jun
    Alexandria is truly the best! I cannot thank her enough for the care she provided to our dog while we were on vacation. Her communication is on point with her updates and photos to help assure that our dog was well taken care of. This was our first time leaving him for an extended period of time since we adopted him almost two years ago and needless to say we were all a bit anxious on how he would react to someone new. Alexandria is the sweetest and kindest towards him and we would definitely be using her again to board our doggy.
  • Warning for sitters 1/5

    By Gabblebabbi
    Update: this past month At least half my meet and greets (I’m a sitter) are shoppers “interviewing” others as well who don’t respect sitters’ time. Rover does not charge them for these meet and greets, even though gas is $5 a gallon and of course time is money, especially if you’re neglecting pets to meet others who aren’t paying and won’t book. Also you get in big trouble with rover if you charge them yourself and send them your payment info outside the app. I’m also getting way too many requests from people whose service radius I’m clearly outside of and I have to answer them or I’ll be lower on rover’s search results. But also if you turn down a booking, you have to choose the right reason from their limited list or you’ll show up lower on search results. It’s like a sick mind game and rover’s call center is of absolutely no help, nor do they explain anywhere exactly what puts you lower. I’ve said “I wasn’t available” because I was sick in the hospital and I’ve come to find out that’s a bad reason that hurts your search appearance, even though illness isn’t a listed reason. Really since this app is meant to let sitters be their own bosses (LOL) any reason should be good enough. Mental health day should be good enough. Needing a break should be good enough. “I wasn’t available” because ROVER keeps sending me requests for the same dates and I don’t want to overbook, should be good enough.But apparently you have to make some reason up for your reasoning to be up to their standards. They take 20% (with no limit) from sitters AND charge the clients a fee. Seriously…if you get paid 1k, they WILL take $200 for almost no effort. This app provides you with only $30k in insurance (which is minimal and a cruel joke, frankly) that only covers the dog and will even cut off your pay if you have to cut a booking short due to multiple incidents of diarrhea or aggression. A puppy left 4 stains on my carpet and the owner only paid for half the booking, because rover gives them that option. Uber at least has the decency to have customers compensate drivers for messes and I’m not even expecting that, I just want the full pay for the booking. They don’t care at all about the sitters, owners, or even the pets, they just want their 20% for doing 2% of the work. They really should be ashamed of themselves feeling entitled to that big of a cut with no limit for so little work. You can’t see your bookings on the calendar even when you tap the date, only available and unavailable days. We need to be able to quickly see bookings AND pending bookings before we reply to a request…we HAVE to be able to sync the rover calendar with our phone calendars. I get so confused in the summer time seeing who I have booked and who I have pending that I can’t do multitask and make a booking while I do anything else, because I need a while to sit and swipe between my “upcoming” inbox and my phone calendar, and look at my wall calendar so I don’t have to tap on the days to see events. I really need rover to realize how stressful this is and start making some changes to at least try to make this job easier for us if they’re gonna take a fifth of our pay. There’s no excuse not to have a top notch app for what they charge. We need a quick 1-tap way to respond to requests when we need a few minutes before replying. Speaking of marking days as unavailable, they need to actually enforce that. I overbooked by 2 dogs for Memorial Day weekend because they don’t, and also because of the basically useless calendar. They need to provide tracking collars to the sitters as long as they’re on the app because they need to do something useful with that 20%. It’s not like they’re using it for advertising…they’re one of only 2 pet care apps.
  • First time user! 5/5

    By namieh768
    Super quick process and very trustworthy. Loving my experience so far.
  • We love Rover! 5/5

    By SEHACKETT
    Such a great app with even better service than we could’ve imagined!
  • Bad experience 1/5

    By Princesa555
    I have a bad experience with my dog from someone that take care her in the app.
  • Rover review 1/5

    By Jess from Rover
    I have been a rover sitter for 4 years They changed their payout structure and it has made it immensely difficult for sitters to get paid in a timely manner. Previously we were able to pull out any amount we wanted at any time we wanted, to either a bank or PayPal account, after a 48 HOUR waiting period after services have already been provided. With the change you can no longer transfer to PayPal and the payouts are automatic. Instead of it being first thing in the morning, we now have to wait until the evening, almost THREE DAYS for our payout. This is my supplemental income to feed myself and my animals as well as gas and any small purchases I need in between my normal jobs paychecks. It’s infuriating and I am tired of sitting in my house waiting for a deposit to come instead having control over the money I rightfully earned. I would not recommend rover if you are like me and don’t make a lot of money. If you aren’t hurting for money constantly (lucky you…) then it’s fine. However I am going to urge my returning clients to pay me personally and close my rover profile.
  • Subpar 3/5

    By bluescluezz
    It’s really good a connecting you with people right away. The 20% in my opinion is a little steep. I understand they have to make their money somewhere but for users that are just starting that’s a lot and there should be some kind of beginner sitters break. Like a 30 day 10% until you build your cliental. I like the communication between owner and sitter it works well. But unless your rates are really high you’re not making anything.
  • FEES FEES FEES 1/5

    By Sookie282
    Don’t expect to be paid immediately, or even one or two days after. They take their time processing, or that’s been my experience. And the fees are ASSININE, I feel like every time you press a button in the app there’s a fee that goes with it, that they charge to the owner, but comes out of your payout
  • No love for other countries... 1/5

    By DyreLogan
    Here is yet another app that says it cares that doesn't offer support for other countries. If you have a dog and you live in the USA then you can use this app. If you have a dog and you live in Thailand or any other country, we don't care about you. I guess this app also doesn't believe dogs live in other countries either. Same as Wag! Oh well, I tried again.
  • Great for owners and sitters! 5/5

    By Nate.Mc
    Rover has just been a really good platform to start working in this amazing field. As well as for owners to get trustworthy sitters.
  • A bit confusing 3/5

    By Robbo1208042687
    I get a bit confused when I get a text message and then I get a message on Rover and I don’t know where to respond. Sometimes it’s also confusing how to get back to a tab.
  • Very hard to use 1/5

    By jwarrecker
    Empty screens for days. Different user experience for mobile and desktop! Can’t respond to walker. Can’t like images. It’s a very confusing experience! Messages aren’t synced tween desktop and mobile. I’ve never completed a task.
  • I feel great with Rover 5/5

    By Satinic.faghanzadeh
    I would like to thank you Rover, you make wonderful moments for me. I feel depressed after my son(dog) has passed away and I really need to spend my time with pets. So Rover is here! The customer service is perfect and always available. I'm always safe and happy with Rover.
  • Sitters frequently propositioned by false accounts- rover does nothing. 2/5

    By emmanuit
    This site does not protect their sitters. Many people have been contacted by false accounts and rover refuses to address this issue. If you scroll through the reviews you can see this is normal. Clients are not required to post photos of themselves, the pets, or themselves. No background checks. I get text from clients (all the time) with no photos, no description - simply “can you watch my pets.” Even with a ‘meet and great” we have no idea if we are waking into a dangerous situation. In addition, in the time of Covid we would like to know where we are staying some places clean. Meanwhile, the workers are required to post multiple photos, have a background check and write a long bio answering a dozen questions. Every client should be required to post photos of animals, the house and to detail where we will sleep. I once ended up in a moldy attic. Really unfortunate. We all should be able to review our housesits. I would feel a million times safer that way. For the high portion of money rover takes from our pay we deserve to feel protected and safe. This is a common complaint of all sitters on rover (see other reviews) and rovers response is they have wrote articles about safety. That’s so disturbing, an article doesn’t cut it Rover. Reveals a lot about the company.
  • one love 5/5

    By reversedthought
    it go hard
  • Rover pet sitter 5/5

    By Bless jr
    I love Rover , it has helped me so much as it enables me to take care of my son while at home. I love the pets I sit and I take care of them as if they are my very own. I have developed such a icing relationship with my return clients and their pets they feel like family . The River team is so helpful and supportive .
  • Ricky 5/5

    By RickyBaby 12
    I’ve been with Rover for almost 2 full years and it’s a exceptional company with exceptional customer service support... when I call in I sometimes get the same service rep which I think is awesome Because it’s like we have a service relationship and it adds to my peace of mins knowing that the service rep has my and the clients best interest at Best .. Thanks so much Ricky
  • making no money 3/5

    By edwardscj18
    honestly annoyed, i had to pay a $30 dollar back ground check fee which would have been fine but i’ve been on the app for months and haven’t gotten a single message, if they knew there were too many walkers in the area the app should have said so. would love a refund:/
  • Great app for pet parents and sitters 5/5

    By SammyGBam
    This app has allowed me to have peace and mind knowing my dogs will be safe and I am happy that this app has allowed me to help all those other pet parents as well.
  • such a great idea 5/5

    By jesusforgivesyou
    my dog loves his sitter on here and gets to play with friends and have a blast when we leave town and not be stuck in a kennel
  • Money 3/5

    By Beny813
    Would like more money.
  • Amazing concept, but a couple things about the app… 3/5

    By Addie_31
    Rover has helped me find so many families to sit for and is a life saver for a lot of people who are looking for sitters for their own fur balls! Just a couple things I would ask for improvement… So all the sitters using the app have to get background checks before even being able to book with anyone but then owners don’t have to? Because of this, just anybody can reach out to you, so I’ve had to block several weirdos/scammers🙃 (It’s typically noticeable if you look around at their request and search for red flags—a big one being when they only use a single letter as their first name instead of an actual name and then including little to no info about their pets/request way out of range/include WEIRD photos where it should be of their pets, etc.) Another thing: it would be great if photos and videos could send faster and with better quality!! Especially videos! It takes SO LONG for them to send, and sometimes they never go through, so I almost always have to send them directly to the owner’s cell rather than through the app because it lags (even with great wifi or data service)! Other than that, the concept is great and has helped me find so much clientele! I basically use Rover on a daily basis :) Just stay safe, and never accept anything that doesn’t feel or look right to you!
  • My Cockas 5/5

    By Bunzrunz
    Never left them before. Used Rover last year. Great experience. Used them again this year even better. It’s nice to know they are in their own home and not at a kennel. I booked it early paid and the person had to cancel. Got my money back in less then 24 hours. Found another sitter. She’s been great! No complaints other then my boys might like her better then me!!! Lol!
  • Very user friendly app 5/5

    By rosaliareigns
    I have been using river for many years and have always enjoyed meeting the fur babies!
  • fees too high 5/5

    By skm13579
    I love Rover, but the fees taken out from each sitting are so high! Otherwise the app is great and has allowed me this great opportunity to sit some amazing dogs.
  • Rover weight categories 4/5

    By Truckergal22
    For some reason the text isn’t showing up. Rover needs to break the weight categories down into smaller segments.
  • if you’re looking for a dogwalker/sitter job, go elsewhere. 1/5

    By bigdanny02_
    Rover takes 20% of my earning for dog walking/sitting. Meaning if I was supposed to make $180 and they took a fat chunk of $36…. which is absolutely RIDICULOUS. Very stingy company and doesn’t care about their workers.