Good app 5/5
I love the Rover app but I’d love it if they had a map of all the walks done instead of just showing the most recent one.
They take 20% of your earnings so you basically make nothing out of your whole check.
River Review 5/5
Love the app! I’ve found great dog sitters to my doggy!
Reachel and Kelly 5/5
By Pandy's mom
Wonderful ladies and Pandy loves them.
Very Useful 4/5
Apps works very well. I wish it gave you the option when booking to add multiple walks on certain days. Right now you can only do one visit per day for dog walking. Then the walker has to do an adjustment on their sidw, resubmit the booking and then you have to accept it again as a separate transaction. Kinda ridiculous in 2019.
Efficient and thoughtful App design 5/5
Just started offering my services as a dog sitter in the last couple weeks and I can say that the App has been designed super well, it offers all the features you need to stay on top of your calendar and proactive client interactions. It rewards conscientiousness, preparedness and will promote you accordingly. It really puts your success in your own hands, no pun intended! Love the furry friends I’ve met so far. Have a booking starting today, as well as another meet and greet today. Time will tell how lucrative this will be but if you love animals and making new friends this is a great place to start.
Love Rover 5/5
I have used Rover many times. I would much rarher leave my dog with another dog lover’s home than leaving him in a cage at a kennel.
Adds some sparkle to any Resume 5/5
I became a five star pet sitter with ease! Easy payment, learn a lot about dogs/cats and their temperaments, create your own prices! Get your own clientele! Business is booming in the summer! 😌
Last minute help with a rescue 5/5
We just adopted a rescue from the Humane Society on Sunday . We quickly realized we needed some help. We were so lucky to have found Wade. What a gem. He was so quick to respond and very willing to help out . He has been here twice now and is so great with our new addition who needs a ton of training . Wade has been great to work with , very thorough and so very kind. We are looking forward to a continuing relationship and we navigate these new waters . Highly recommend him!
Cooper’s Vacation 5/5
By Jan Allton
Another awesome time my dog had at Sue & Jeff Place doggie heaven I will send pictures every day which made me happy and he looked happy and he came home exhausted so kudos to the couple who took care of them I will call them forever more
Not Impressed 1/5
The concept is great. The app is fine. The providers are not. I’ve been in search of a sitter for an up-coming trip for almost a month now. There are two huge issues. First, the professionalism and courtesy of the “sitters” is concerning. Missed interviews time and time again. Without notice. And another big issue is the lack of updating their calendars. It doesn’t happen. I’m not impressed and will source through other options.
Thank you Rover 5/5
First time using Rover. Lots of choices near me. Selected 3 - everyone quickly got back to me. We meet the same day with our choice. Was a quick process - wonderful choice. Peace of mind when we are gone. So glad I found this app on google. Very kind dog friendly people here. Thank you
my experience with rover was not good. i booked for our pet sitter 5 weeks in advance because i am a planner and like to have all taken care of before a trip. one day before we left we had not heard from her. she was to care for both our pets. when i called her she said “oh i’m sorry, i am on the mainland with an emergency. totally understand things happen however she did not have the courtesy to let us know nor did she return text messages v when asking if she was coming for meet and greet. was less than 24 hours til our trip which created a very stressful situation for us. customer service was poor as well but did say a refund was on its way in 3-5 days, we will see. never again would use rover...rover screwed us over ! i can’t send without rating and had to put 1 star even though they deserve none !
By The Bechtols
Rover has made it so easy to ensure our Labrador pup is getting good socialization and having fun while we are at work !
Wow awesome 5/5
Amazing can’t say enough positive stuff about this app and service. So great love it
Arnie Carol and Ralph 5/5
Carol and Ralph were AWESOME. They are great with dogs and have a beautiful huge yard. Carol sent me photos everyday and danced with Arnie! I know he was loved and had fun playing with other dogs. We will be lucky to have them look after Arnie. I won’t worry at all.
Great service, TERRIBLE app 4/5
Rover is a great idea for a service, and I love that it allows me to schedule care for my dog whenever I need. That being said, the app programmers REALLY need to step up their game. Tons of bugs (I want to share your app with my FB friends, but an error occurs every time I try!), and there is no way to filter/sort pet sitters by distance from you. The app suggests sitters both 2mi away and 25mi away and there's nothing I can do to sort through it. This really needs to be added as a feature. Learn from Yelp.
Rover experience 5/5
We have used Rover several times to board our dog for short stays. Our experience has been very positive.
Im a Sitter and Customer 4/5
The app UI needs upgrading for better distinction between sitter profile and customer profile.
I use this app to book a dog sitter when I am out of town and I am also a sitter that uses this app for extra income. There is no clear distinction in the app when I am looking at things from each view.
I need to be able to see my clients/dogs profiles, the inbox communications we’ve had, and their previous/upcoming bookings in one place. Payments and Availability Calendar should be a part of the Sitter dashboard and not jumbled in with everything else.
Then, use a Customer dashboard view with any sitter profiles of sitters they previously used, along with the inbox communication with said sitter, and bookings the user had with them in another dashboard on the app.
Please upgrade the UI to include Separate sitter and customer dashboards and booking-based interactions. A Different Dashboard for the two categories of users would work wonders! Also, the app should open to a selection of dashboards, not an inbox. That seems so anti-climatic.
I was SHoCkED when I became a sitter and absolutely Nothing changed within my app interface.
Great and convenient 5/5
By Houston Kirk
I go to when I am in a bind! The rep that I used provided exceptional customer service !
Jen was amazing! Jay is a rescue and I worry way too much about how he will respond to different places, animals, and people. He has loved every visit with Jen! ♥️
Sharons Place 5/5
Sharon was so kind and warm to my “Gunner”. She took over half hour to let him get used to her home before I left. Her communication is top notch and she sent me some pictures while I was gone. I would definitely recommend her to others looking for a great pet sitter. Thanks Sharon!
Great app! 5/5
By justin knuckles
I have loved spending time with dogs since I can remember. Any animal for that matter. But to able to be paid to watch and take care of dogs is a dream of mine! And this app is putting that into reality but also helping me decide what kind of dog I would like to have in the near future.
All around nice app to make a little money but more importantly spend some time with all sorts of dogs!
By gianni and giorgios mom
I love my sitters that I found through rover. I use rover both in New York and Florida. I recommend rover to others who need sitters.
Summer T. In Waialua 5/5
By North Shore Dogs
Summer T. Took excellent care of my 2 dogs . They were in a safe and protected environment . Her home and yard is neat and clean , she even bathed them ! I will absolutely use Summer again and highly recommend her ! Also she had a friendly playful little dog who really got along with my 2 dogs !
Service is awesome, app is garbage. 2/5
Service is awesome. The app and website and garbage. Why wait until the booking screen to tell me the host doesn’t accept dogs that haven’t been neutered? I registered with that information, so why do those hosts even show up in my search?
I found a few awesome people on the service, but the app is such a piece of junk.
Great service 5/5
I have had great experiences with Rover all over the US. We travel with our dog, but when we can’t find pet-friendly lodging, we board her in whatever city of state we are visiting.
Great Site and Sitters! 5/5
Rover has great sitters for many different animals! Pick the perfect sitter for your pup!
By Alexandria 131313
It’s stressful having pets and taking trips. Rover has been a game changer for me. I am a travel nurse and I am constantly moving. Being one click away to finding someone to take care of my fur babies is relieving.
I don’t recommend if your a teen 1/5
If your looking for a job as a teen this isn’t it you need to be 18 and up I find that stupid
Fella - the Shiba Inu 5/5
By Kelly Delgado
Corali is amazing!!! My dog has fallen in love with her!!! She sent us updates, pictures and videos every single day. We will definitely be using her again!!!
A few bugs make for some difficulties 3/5
By Nina J82
Overall a great app! However, my inbox has had a red dot by it indicating I have new, unread messages even though I do not. Secondly, when doing a price adjustment, the box you type the adjustment in does not work properly. It randomly skips around as you type. If I'm trying to type -35 for minus $35, sometimes it enters as 53, 35, 00.35, etc. Other than that, I appreciate the business it has brought me!
Great resource but fees are outrageous 3/5
By J. Charles here
Great resource for dog sitting, but taking 20% of the sitters income is a little outrageous.
My only problem with Rover I s that you can’t choose a partial day. For example, we need our cat fed twice a day but we didn’t leave until after the first feeding. So, I needed 1 visit the first day then 2 visits per day after that. It’s easy enough to communicate those needs to my Rover person, but it would be a great improvement to be able to do that through the app!
Unreliable service. 1/5
My first time on rover I was planning with a representative to watch my dog then suddenly she cancelled after having confirmed she would be able to watch my dog for 2 days. This is what you would expect from a friend that you ask to help you watch your dog but not from a professional that is getting paid to do so. Now, this was just one person however rover should make sure its dog sitters don’t take lightly confirming a dog sit then backing out, so for that I give 1 star
Great service 5/5
Great service, no complaints.
By grandma x 10
We have a new friend!! Jamaal is a wonder with our Bill and does so much more than “walk” him!! He’s been working hard to creat new
Ways to help Bill walk on the leash instead of pulling you along! We are most grateful that we met him!
Rover stole from me 1/5
I messaged a customer service rep regarding the background check. It costs 25 dollars and I wanted to know if it was even worth me doing it. I explained all of my charges, and the representative told me that I should apply anyways, as my charges don’t relate to the job. Soooooo, I spent 25 dollars, and waited almost two weeks, just for them to tell me I was denied. Thanks to whatever customer service representative basically stole money from me for this company. Not impressed
Also. Charges are public, no reason to charge people 25 dollars for a service that is free
I just signed up and everything and i keep getting mixed messages i dont know what to do next i did everything they asked and i still haven’t started yet ??
Best app ever!!! 5/5
I love this app, I love animals so much and this app makes it possible for me to watch after animals and take care of them. Love it!!
LOVE IT !!! 5/5
this is SO MUCH BETTER than taking your dog to a daycare & boarding place. you can find people really close by and the payment is super easy, just like uber. and its very inclusive ! we had a deaf sitter and she taught our puppy sign language 💕 10/10 recommend
Best app ever 5/5
Amazing! Email and text messages for every response with the daycare worker! Really sets my mind at ease when I need to leave my dog. Love. Recommend to everyone!
Diana, our Rover friend, is AWESOME! 5/5
We always receive a fully committed service, top notch excellent care. I know Diana loves our fur babies as much as we do. We’ve found our perfect match through Rover. Thanks for everything!
Perfect Dog boarding! 5/5
I love Tracy! She cares for my Elvis like he is her baby boy. When I get him back he’s always happy! She sends m pics. Rover is awesome because of Tracy!!!😁😁😁
Reliable service from a compassionate dog walker! 5/5
By Mister Boom
Holly has been walking our dogs Monday-Friday for the last two and a half months. She is reliable and loving to our dogs. She also reports any concerns promptly. I highly recommend her! The app is kind of difficult to navigate. We pay two weeks at a time and I sometimes forget which is the last day we paid. It’s hard to view completed services, so the app could be improved by adding a “current bookings” option.
Vicki Escarra 5/5
Andrea was fabulous w Pixie. So loving and attentive. We will definitely use her again.
Mickey’s staycation!!! 5/5
By Mickey's Dad
Flew out of town and needed a sitter for my pooch,so I found Crystalyn on Rover.com.Amazing!!! Not only did Mickey have a great time, so did Crystalyn....I was worry free my trip as she sent me updates and pics throughout the week. I highly recommend her!!!! Your the best Crystalyn!!! Thanks again.
My brief review of Rover 5/5
I love working with Rover. They are professional, efficient n caring!! I hope to find more business through Rover! RM
I love keeping doggies! 4/5
I love the doggie keeping aspect....but I have found that even though I’ve had a criminal background check none of the owners are as vetted. When my prices were lower I only had one legit owner that’s awesome, now about 3....but some were scary...especially people who approached me to house sit. I’m not going to the silence of the lamb place to keep a dog. I called and asked rover to check out an owner that I felt uneasy and they said no they do not check owners. This is scary to me. I raised my prices and some of that stopped. Also I clearly state no aggressive breeds and now I find out that rover will call around for the owner and find them a sitter when they need help finding a place. They will lower your rating when you decline a stay...even when you say you clearly state that. No one reads your post! Rover doesn’t require vet paper which is bogus! I do personally or I won’t watch a dog, but come on Rover! Protect the dogs and humans! Rover needs to offer contracts for sitters in case a dog years up your stuff or bites someone. They need to help protect the sitter. I’ve not had any bad incidents to date but this should be signed by dog owners. They also need more interview questions from owners about the dogs. Owners get in a hurry and might forget to say something like the dog likes his crate in the bedroom with you or he gets anxiety...it’s the little details that help me know what your pup loves!