Love this app 5/5
Great way to make money and find people to baby sit your fur babies!
Map issues, sitters never available! 1/5
What a waste of time and space on my tablet! Sitters never available, no longer working with Rover or wrong map issues! The app says 10 miles away and the sitters says they are 30!!! What gives!
Don’t ask to view where your dog stays 1/5
No communication with your sitter unless big brother listens. Had it set up to meet my dog sitter and view their facility and then big brother stepped in and cancelled it.
Not to be trusted. Definitely hiding something.
I’ll use my regular boarding vet in the future.
hasn’t been helpful 1/5
People don’t update their availability and preferences. I have messaged like 6 providers and have yet to find someone who can watch a puppy one day a week.
By Lash Lyn
First time using Rover! Valeska put me at ease. Lulu my high maintenance princess hadn’t been away from me. It probably was harder on me than her. Valeska sent photos and updates while I was away. Gave me a piece of mind. Thank you! Rover and Valeska
Great people who love dogs 5/5
River has been great for my traveling needs. My dogs get great attention and love they need while I am out of town
Great app 5/5
Very easy to use and really like the videos that were sent
Love this App 5/5
I am a college student and this app is great for side money. It’s easy to use and I would recommend it to anyone who loves animals.
Great Service 5/5
I have used Rover a few times in the last year or so and really like the convenience and the service. I don’t like putting my dogs in kennels because the one is very scared of larger dogs so I love the option of finding a sitter that will only take one customer at a time. Gives me more peace of mind.
My only suggestion, which is pretty minor, is to be able to input your pets birthday and have it calculate the age so it is always correct, instead of inputting the age and having to remember to update it.
By Clutch grab
I love Rover! It's absolutely incredible it's extremely user-friendly and makes taking care of dogs very very easy as well as communicating with potential owners even easier. I love being able to read a profile on a dog before I have to accept taking care of the dog. I never feel inclined to say yes to a dog that I don't feel comfortable with. Highly recommend to anyone
By Watts Wagger Club
I have loved the experience of sitting for pets, dogs especially! It has given me a purpose in this life, and believe it’s a win-win-win situation for us, the owners and especially the animals!
Could be better 3/5
By Veteran Sitter
This review is just for the app. Things that should be changed from a sitter’s perspective:
1. Allow for tracking walks during overnight housesits
2. Sync messages in the app with texts through sitter/clients’ Rover numbers. It’s annoying to see that I supposedly have 40 msgs in my app inbox when I’ve responded to all of them via text.
3. Allow sitter to include photos in Rover cards without saying which pet it’s a picture of. Sometimes owners don’t have profiles for all their pets, especially cats.
4. Sync msgs to the correct stay. For example, if I’m having a conversation with a repeat client who I’m currently sitting for, the msgs should show up in the current stay thread, so that I don’t have to go hunting for the past thread that the msgs are being sent to.
5. Give owners a more accurate initial quote based on my rates. It’s not uncommon for owners to get sticker shock b/c the app said I would charge $35 per dog when I have an additional dog rate.
Fun & rewarding 5/5
I LOVE this app. I’m a college student and it allows me to make a little bit of money in my spare time doing something I love!
Great app!! So far the best I can find for pet sitting 5/5
Lovely App.. Easy and quick dog sitter booking.. Always had great experience using Rover sitters..
Their commercials are really annoying
review and suggestion 4/5
i think this is a good app. I would like it if they had an option to choose a dog runner as well.
Simple fixes 3/5
By cat lady x 2
It needs to allow for cats in the pet profiles. With no option for a cat, you have to request a change of pricing because cats are usually charged less than dogs (and they should because they do not require as much care). In the same way, two or more cats usually don’t take more time or effort than one so pricing should accommodate.
Communication with sitters isn’t always the easiest.
ROVER IS A LIFESAVER 5/5
Always my go to place to take care of my dogs! Dependable, friendly and caring people that have taken care of my dogs! Would recommend ROVER to everyone!
It's ok 2/5
It's great when I do get requests, which isn't often. My rates get cut in half by the stupid fees. Also, it takes so long to get paid, it's ridiculous.
Sitter Review 5/5
I’ve been a Rover sitter for about 9 months now, and I really enjoy it! The tracking feature allows for peace of mind for the clients. I’ve met so many great dogs and people while earning some extra income. Rover staff are responsive to suggestions as well. Overall, I would recommend becoming a sitter!
hidden fees to sign up 1/5
By Elliot Ch
i just spent over an hour setting up an account only to find out they charge you for a background check that i can’t afford
would’ve been nice to know that before going through 12 other pages of filling out info
Wag who?!! 5/5
Rover is absolutely hands down the best !
Wag....that false advertising and downright lies upon lies of an app (commercials and tag line says “Uber for dog walks”) is not even able to compare and besides the fact of it needing to be reported and shut down, it unfortunately has yet to be done. So, in the meantime, I am more than happy to review rover not only as a pet owner who has booked services through rover but also as a pet care provider. With that said, I wish ALL pet parents would check it out and give Rover a try, you will not regret it! Our pets care is in our hands, don’t sacrifice what if’s and maybes or I’m not sures and i don’t knows and be given hope that proper care by any of these other apps or sites (although sittercity minus their messaging center is a good one too! ) but instead have more issues and be filled with so much stress throughout the whole process....
Don’t doubt ...just choose rover.
They have the best ! They are the best ! Overall amazing! Customer service 10* at any time of any day...sitters 10* ...rover had an application process and only chooses the best of the best, in other words you have to be accepted after a thorough process and review of self in order to even be thought of as good enough to be a rover sitter /Walker (wag...wag lies about certifications their walkers have ...no training is done, simple multiple choice test and you’re a wag walker...yikes )
Need I say more folks?? Hope not. Choose rover and you and your four leggers will be forever happy that you did !
I love dogs and need a job 1/5
Make it available for 16 year olds
Amazing service and dog watchers!! Incredibly reliable and well worth every penny 5/5
I feel so good every time I use rover! Very user friendly, and both people I have used have been outstanding. My pup feels right at home and is always smiling when picked up :)
First time using Rover for our two cats & happy we did. Bronwyn & Evan gave us daily updates & pics of our cats & all was well when we got home!
Quick & Effective to find good nearby dog sitter. 5/5
Rover is easy and helped quickly find great dog sitters.
Great side hustle 5/5
It is a great app for when you need a little extra cash and love dogs! I just moved to a new place and I’m loving all the dogs I get to meet and care for!
True Peace of Mind 5/5
By Frenchy Owner
One of my biggest concerns was traveling is who is going to watch my dog. This app has connected me with two of the most caring dog lovers I have ever met. I’ve been gone for a week and have one more week to go before I see my beloved Dog. The pictures I receive from the borders are very comforting. I can honestly say I have a true peace of mind regarding the care of my pet even though. I’m hundreds of miles away.
Rover is the best company to work with 5/5
By Great to work for!
Everyone is helpful!
Good, but some adds.:D 5/5
This is good app especially if you are working twords something,
It also helps with giving your dogs walks. This is a really good app, very helpful. If the updates I am about to explain happen, this is a must-have app. Here they are:
First, I think you should have a browser area where there is just a list of good reviews people, so it's easier to find. Also, I am trying to get all three of my dogs in there, but one isnt with me at the moment and for a while longer. Long story. I have one in my photos, but it won't load!! It takes forever and im afraid phone i wait to long it might crash. Please fix that. I hope you read this and make your updates!😃
I’m a walker and sitter 4/5
I’ve just started using the app but so far I like it. Once I use it more I will be able to say more.
By Toy breeds forever
Great company to work with.. love the pup clients.. great customer service
App is AWFUL, service is great 3/5
I’ve been using rover as a dog walker for over two years now. I have to say I’ve really enjoyed it for the most part and recommend many of my friends to become walkers. However, the past few months, the app has hardly worked for me. Even after software updates, app updates, it is so SLOW. Typing a message in the app is impossible (it takes 5 seconds to type one letter, at least), so I resort to using the client’s Rover phone number to text them. That usually works fine, but it’s really frustrating when I am trying to update my schedule or make a comment on a Rover card.
At ease with such a lover puppy care giver 5/5
By Daisy Doodle's Fam
Adonna is such a wonderful loving person with a beautiful home and heart. Her back yard is great for outdoor play time and well fenced to keep them safe and from exploring the neighborhood. While 3000 miles away (7 days) we felt absolutely secure and happy with our Daisy staying at Adonna’s home. The updates on her playing and sleeping all secure and comfortable were incredible. We will be using her service again this summer
Great ! 5/5
Love rover because the costumer service is amazing if I have any issues.
Been a sitter for about 6 months now and so far the experience has been great. Have not had the opportunity (fortunately) to test the support in a crisis, but I hope we never have to.
Awesome service! 5/5
By MIC GKC
This app and website are WONDERFUL. Both are easy to use and each walker I have hired has been outstanding!
Highly recommend. Try it once - you’ll be hooked and your dog will love you!
Process Need Work 2/5
I’m a Pet Care Professional (a.k.a. “Sitter”) for Rover and have been for nearly a year now. The app itself is pretty decent (though still buggy sometimes). What really needs attention though, is the booking process and booking editing process. I have had multiple clients negotiate payment with me because Rover automatically charges Holiday Rate for a stay if it’s over a holiday, even if the stay is significantly longer. My clients don’t like that, and I don’t like having to constantly make negotiations that negatively effect my income. Rover makes it extremely difficult to alter a stay once it’s been booked. That in itself makes it difficult to conduct business. Not all of us are just trying to make a few extra bucks or work our way through college. This is my business, and Rover’s processes make it difficult to conduct business professionally, which in turn reflect poorly on us sitters. I will definitely be moving on to other employment within the next year.
I wanted to like this app 3/5
By Beginner yogi232
I really wanted to like this app but it's impossible to get a sitter and I live in a large city. For some reason they allow the sitters to show full availability on the app even when they aren't available. After the 12th or so sitter that said they were already booked or busy I'm ready to give up. My dog is medium sized, neutered, and I was open to both house sitting and boarding so my search parameters showed a lot of people. Wish this app worked how it's supposed to.
Edit: The Rover support team was able to find me a sitter finally after sending out about 10 more requests on my behalf, review changed to 3 stars.
Background check takes FOREVER 2/5
The whole idea and concept of this app is genius. I’m a personal trainer so some days I have 2-3 hour breaks where I could fill in with some dog walking. I downloaded the app and signed up for everything almost 4 months ago.....and have YET to get my background check finished. I’m not a criminal. I’ve never done drugs. It’s insane. I bought a gun last month and the background check took less time than this app.
Love love love my sitter! 5/5
She is the BEST! My dogs absolutely LOVE her and she loves them.
The app UI needs work! 3/5
Rover is great to earn some money taking care of pets but the app itself is very annoying. For example, the page where you can check posted walk requests - I don’t know how to get to that page without the link that comes in a text message. And when I am on the page, sometimes the navigation button to go back to the dashboard is missing! The same problem when I go to my walk card after starting a walk. I’m missing a button to go back to previous view. I actually had to restart my phone to be able to come back to the main screen in the app.
Edit: In response to the developer message - Yes, I did call the Rover support the last time this happened to me. During an active walk I opened another walk request and was not able to leave that page anymore. All they were able to do is advise me to tell the dog owner what’s going on and restart my phone.
You need to look for bugs in the Today Screen page, this is what’s messing up the app’s navigation. I have to restart my walk after every single finished walk because there’s no way to go back from that screen.
Love rover 5/5
I have been a rover member over two years. I love this app. I actually used it in different states. I feel safe leaving my dog; knowing that the people I have chosen will care for him like I do. I highly recommend
Jen is fabulous! Would never Think about letting my dogs stay with anybody else but her!!!!
Great but recently has a glitch 5/5
By Ally reaves
I’ve only been using rover for about 3 weeks now as a sitter and it’s already brought in a significant amount of income for me. I’m a stay at home mom and have been searching for something I can do from home and so far rover has worked out perfectly. I take pretty much any client as long as they get along with kids and other dogs. I already have tons of booking and a few repeats clients. I’ve liked the small updates the app has had but just yesterday, all of my pending bookings are showing a “pending owners response” highlight at the top of our messages as if I sent them a booking request. Which I haven’t to any of them. I’m not sure if it’s just a glitch on my end but if it has actually send requests it may cause me to look bad and potentially lose clients and money. I almost always meet the family and dog before sending a request or accepting one so this is an issue for me. I’ve tried logging out, deleting the app and everything else I can think of but the “glitch” won’t go away. I’m hoping this issue is resolved quickly.
Roger is easy to use and they take care of customers 5/5
Rover watches out for customers, provides refunds when needed, provides insurance, and a host of other perks, plus a thorough website full of details to help match pet owners with an appropriate sitter. I have only had great sitters!
Love Rover!! Need Note pad 5/5
I’ve been using Rover for about a year now to dog walk other people’s dogs and it’s been great, easy to use.
One suggestion for future app updates is maybe adding a note section for an pet like clicking the profile to add notes to distinguish (if owners have like two of same, one needs medicine), or if you are given instructions that the owner has not written in care instructions. The owner can see it too and comment like a Facebook post or tweet instead of getting lost in messages. Seen something similar like on the Line app for chats there are certain post it notes that are stored. I think this would really help a lot!!!
I can be found on rover: nicolesbella
I have been using Rover for the past few months and I love it! I would love it even more if you could filter by distance as well as price.
Very convenient, a little pricey 4/5
By The Zoo 3
Great site easy to navigate, but it does take a large cut both from the sitters and for users on the booking side.