No texting communication feature available on oasis 1/5
Why did you not include this on the update???
No reservations from the app 2/5
You can’t actually make any reservations for anything on this app
Just does not have the functionality 2/5
For a million dollar company it should be top notch app but it leaves so many things to be desired.
Difficult to use 1/5
The app doesn’t allow you to sign up for activities. You must go to the website. Then, the website doesn’t always sync to the app.
Worthless without RC WIFI package 2/5
Prior to boarding the cruise, all worked well, Could track activities, etc. After boarding, the app became useless, unless a WiFi package was purchased on board.
Love this App 5/5
My first time cruising and the app is fabulous!!! So excited to it all the features to use!
App doesn’t work 1/5
This app I just horrible, you guys need to go back to the drawing board on this one.
Never works 2/5
By J. OBrien
App always having problems and keeps saying to try back later
By Ragin Cajun/ LSU
This app is not user friendly at all. Very difficult to maneuver on cell phone.
Needs more Ships added 1/5
I would love to be able to use this app but my ship isn’t one of the ones that is offered. Even the older, smaller ships, such as the Grandeur of the Seas, should be included. Once the ship is added I’ll be able to actually use the app and see how useful it actually is.
Good App 5/5
Easy to work around..overall good app.
Free app 1/5
App for on the ship use of available functions absolutely stinks.
Needs help 1/5
Did not work on Pixel 3. Wasted over an hour with the onboard IT manager. The reason it says reservation required is you can’t reserve anything until you are connected to the ships WiFi. That’s another story. They finally got it to work on my wife’s iPhone
Couldn’t get past the Login 1/5
Irritated at an app that requires logging in to an existing account but offers no password recovery option. I gave up a finally deleted the app
Cannot use 1/5
I cannot proceed after putting in my cruise info it says already linked and gives me no option to proceed
March 7 2019 1/5
Lots time time being booted from ap, or saying linking to cruise. Not as user friendly as it could be. It takes work to navigate this ap.
Not working 1/5
Keeps asking me to link reservation and says its already linked but won’t pull up cruise anymore. Please fix
Bad app 1/5
By Rich Faber
Poor reception and WiFi connection is lost regularly and no way to communicate with other people in your party...
Check in 3/5
Ticket contract isn’t checkable to check in on app
Suggestion canunmimi2 4/5
Would like to be able to search for a topic ( for example, comedy)
App is no substitute for onboard kiosks 2/5
Found a lot of events on the kiosks and the daily itinerary that were never listed in this app. Missed out on at least 6 different events we would have enjoyed had I not depended on this app the first days of the cruise
Lots of potential, but improvements needed 2/5
By Ronda S R
We sailed on the Oasis October 2018 and the app was helpful. It would be nice to be able to communicate with our teenagers via the app while on board the ship. There were also key time changes that were missing, but overall it was nice and I used it everyday. Recently we purchased a cruise for December 2019 on the Rhapsody, and I went to load it in to the app. Apparently this particular ship isn’t loaded in the app. Needless to say I’m more than disappointed. Couple that with the fact that we weren’t allowed to use our Royal Caribbean gift card to pay for our cruise we may look into sailing with another cruise line next time. I’m not sure why they offer gift cards when you can’t purchase a cruise with them. It’s a shame because this will be our 4th RC cruise. We cruise with all 6 of our children and have enjoyed our experience, but these were both big disappointments this time around.
Great Information, but lacking options 3/5
By Tara LaMontia
Would be great to be able to book excursions and reserve dining through the app prior to boarding.
Hard to find items 3/5
I can’t find two of our shore excursions listed on app that we reserved
Where do you find menus for the different days? I found them once but now can’t find them again
They really have their app together... 5/5
We have sailed with 3 other cruise lines and this app leaves the other cruise line apps in their dust.
Would be more stars if my ship was on here 2/5
Just wondering when will you upload all the Royal Caribbean ships on here. I will be sailing in August hopefully it will be updated by then.
No countdown! 4/5
It’s a beautiful streamlined app, but it does not have a countdown to my cruise date! I love that! The Carnival app has that and it gives you a cute little ding letting you know how close you are! Such a fun feature I wish this app had.
By Schoolbus Grandma
I love this app. It shows me all of the events & activities going on during our cruise! I can’t wait to use it on the ship!
Royal app. 5/5
By Jim & Becky
This app is amazing!!! Thank you Royal Caribbean....
Just so so..... 3/5
By Jack 17737
WiFi keeps dropping out. Can’t text fellow travelers. This feature (texting) is available on Carnival.
Add to calendar? 2/5
App has potential. We need to be able to add events/activities to our calendar in the RC app so we can keep track and a schedule of everything we want to do. Otherwise, we lose track of all the events. The app only allows reservations to show up in the cruise calendar.
The app does not show everything we booked. Not very useful if it’s not current.
Royal Treatment 5/5
By lawrence santora
One of the best websites I’ve ever seen interactive sharp crisp outstanding job
LOCKS UP 1/5
Have tried this app several times and had to delete several times because it keeps locking up. I’m glad I didn’t pay for it.
I.T. needs to do a major overhaul!!!
No photo upload, camera only. 4/5
Is easy to use, but photo has to be taken from camera. The desktop site allows for photo upload, so why not the phone app?
Pre-cruise review 5/5
This app was so much easier to navigate for picking excursions and activities prior to setting sail, then the website. Very easy to navigate!
How do I get last link a reservation?... 1/5
I’m trying to plan a cruise . I don’t have a reservation. Why does it being me to the link a reservation screen every time?
Improve your app 1/5
It’s 17 days before our March cruise and the activities listed are Christmas tree decorating and family card making, etc. It’s not a surprise the app is as bad as the website that is frequently not working. Ask Universal, Disney or Carnival advice. For the money we pay before and during- get your technology updated.
Buenas noches no consigo cómo cambiar el idioma
App does NOT work. In a do loop with adding a reservation. Signing out and signing in does NOT fix it.
Love the app 5/5
By Red Rose Cruiser
It has been a while since we have cruised and it is so nice to be able to see everything that is offered prior to getting on the ship! Now we can plan each and every day and get the most out of our vacation!
Royal Caribbean App 2/5
Not very user friendly. Had to access account on a computer every time because couldn’t access it through app.
Royal App 5/5
I absolutely love this app! It keeps track of where and when our show reservations are and I also love all its other features as well!
Shouldn’t be this hard... 1/5
Too hard to find what u want. Not intuitive. Dropped MANY times from paid on board ship internet, which renders app useless. In app, can’t change reservations, irritating. Purpose seems to be yet another way to up-sell. Had to find & waste time getting tech assistance to use it.
Anthem of the Seas! 5/5
By BAHAHA NOOOOO
This would be great if you could incorporate more ships, I am going on a cruise in April and would appreciate if I could use it :)
This app is terrible 1/5
There is no option to reserve, it says check in is available but then it won’t work, and the website is even worse. I can’t add things that don’t require a reservation to my calendar to keep track of what I want to do.
App is a joke!! That is all!!
To hard to navigate and find information.