BEST TOOL FOR YOUR VACATION 5/5
By Musical Athlet Max
The Royal Caribbean is a great way too spend your vacation.They are so many activities and things to do that you don’t even know what to do.However with this app you can organize and see what activities and things too do.It even tells you more about the activities.BTW ESCAPE ROOM IS INCREDIBLE.
App start up 4/5
Little slow at times to access when you just need to use messages.
Not available for all ships 1/5
This is not available for all the ships, disappointed that I was not able to use it the last trip. Carnival allows to chat also on their app, thats a very good feature to include as well.
Doesn’t work 1/5
App doesn’t work. All options revert you to call guest service or it has” hit a snag try again later .“
Unable to login as a different user on iPhone once logged in with another account 3/5
By greys wonder
I was sharing a single account with my wife but after creating my own account. I had to delete the app and reinstall the app in order to login as a different user.
Room 8508 2/5
No shampoo or cream rinse in room. No lotion either.
Poor iPhone Support 1/5
Doesn’t support iPhone X.
Although not extremely difficult to navigate, it isn’t as user friendly or instinctual as it could be. Also the calendar doesn’t always load all of your booked activities which is important, especially when there are so many things to get reservations for
Does not work great 2/5
Very clunky. The texting feature barley worked
Not intuitive for a short term app 1/5
By The Real MTN
Let’s face it. You downloaded this app for your cruise. Great doesn’t function well before your trip to learn before you arrive. Needs a better layout. Day seven and I am still learning new features. It works for the trip but not at any exceptional level.
SOTS -SYMPHONY of the SEA 5/5
Awesome app very useful, great ship
By ziezie H
needs to add more shops on the app 2/5
Would like to be able to use this app on the Grandeur of the sea
Radiance of the seas is not supported 2/5
Suggested by the cruise line but our ship is not supported.
Can’t Check In 1/5
App link to check in doesn’t work; just ultimately crashes the app
It’s ok, needs message ability 2/5
It’s ok for showing map of ship and schedule. Needs ability to message other people in party, but that would cut into their bottom line, as they sell very expensive internet access. Doesn’t act as sea pass card either. Also did a poor job of keeping track of my shore excursions, as only some of them showed up on the app. Would be nice if it replaced the need for the shore excursions tickets with bar codes or something.
Great ship! Great cruise!
Juan RIVERA Room 3598 5/5
Royal Caribbean is total JUNK 1/5
Total overcrowded disaster
I love this app! 5/5
I love this app! Is very useful and easy to use!!!
John Davanzo 1/5
Worst cruise I have ever been on. Food Mediocre, service terrible, then they loose our luggage on return.
App won’t work 1/5
App Store says the app is compatible with my phone (iPhone X) but when I open the app it just says “Cant connect, the device is not compatible with the app” 🤦🏾♂️
Horrible website 1/5
The chat portion of the app was very hit or miss. The messages were often delayed or never received. It was very frustrating when your trying to coordinate activity around such a large ship. Other portions of the app such as the activities scheduling worked well.
By Frustrated addict 998987
Really disappointed my ship isn’t here. The app is completely worthless in my case.
Keeps showing wrong reservation 1/5
By Brother Keax
Called the Royal Caribbean technical service department to report issues with the app. It wasn’t showing my reservations nor the right destinations/ports. There response, “use the website instead.” This would have been a good tool for our trip though if it worked properly. Oh well.
Easy to use!
By Kim on the Barbie
On other cruise apps you can book and see prices, availability for excursions
Very difficult to navigate and text to others.
Not enough information 1/5
Not enough information to help traveler prepare fir the trip.
Michael Ham 5/5
I think the app is out of this world and it just makes things so easy to be able to look at all the things that y’all have made it so easy for me to look at.
Don’t bother with iPad. 1/5
If you use an iPad this app is useless since it does not work at all and it seems that they don't care.
Very Helpful 5/5
This is a very helpful and easy tool to know all the great things this ship has to offer!
Dinner staff 5/5
Would like to thank our wait staff for there incredible service it was completely outstanding,Rajesh and helpers made me my family feel incredibly good each and every night!
Empress of the seas. 1/5
Does not support Empress of the Seas.
The royal app 5/5
By Sandra Ashburn
Makes things so easy. You can do everything from this app
Good, but could be great 4/5
I loved having the maps and informations about venues, restaurants, etc at my finger tips. I was disappointed that I could not consistently access the daily planner feature. After sailing on the Anthem, I expected to be able to communicate with my husband via the app like the other RC app.
Canada and New England 5/5
Tomorrow will be my first time going on a cruise ever and I have been so nervous for months! As soon as I signed up on this app with my email all of my information for my trip was there! I love how easy it is to use this app and everything is already planned; the activity the place and the times for each day, it is all there for you! I can’t wait!!!
RCL- 5 Star 5/5
RCL has the attitude of all 5-star facilities. They provide service with a smile and state of the art ships! Kudos!!
Not user friendly 1/5
I have two cruises booked and can not get to my other cruise. Nothing makes sense. Too much guessing and do difficult to get around!! Sorry and I am very computer savvy
Best trip ever 5/5
I’ve had a problem with my blood pressure for years and check it every day. This is the lowest I’ve ever seen it running. Great staff. Great ship.
Does this app ever update. Still waiting for Anthem Of The Seas to be added. Many more still need to be added. It’s useless without ALL your ships being listed.
By missing details
Why doesn’t everything we booked and paid for show up on the app?? Where are our luggage tags?? I feel like the app or login is always off !! And can’t print boarding passes !! Please update !!
Doesn’t look great to me yet 1/5
It’s got my upcoming cruise in there but only lets me plan for day 4 get ready for departure off the ship! Day 1,2,3 aren’t anywhere to be seen on the calendar. Going to delete and just use website to plan I guess.
App not user friendly 1/5
This app is not user friendly
By Kathy Quick
I’ve been trying for months now to get into you app it keeps telling me it is not yet available????? My cruise is now 2 weeks away and I would like to see the ship and my room and plan excursions.
Worst App EVER!!! 1/5
Terrible app. Does not provide any info or allow you to do anything at all. Royal Caribbean needs to keep up with the times and needs a competent app provider!!!
RCL — please update my reservations online 1/5
Made dinner and shore excursion reservations yesterday afternoon. At 11:30 am next day info not available online—if you want to computerize, you have a responsibility to do better!