Roy’s Is back 5/5
I am so happy to see Roy’s back in the area they closed the one we used to have in Bowie. That was a long time ago.
I mean what can I say? The food is the best. Roast beef to die for....burgers so delicious on those toasted buttered buns........oh Yumm . And Chicken oh so scrumptious. Big Menu and good helpful employees.
Terrible App 1/5
Bottom line: it is not acceptable to make me enter a credit card number manually every time I want to order. Ridiculous.
New app problems. All fixed! 5/5
By E d e
Thank you for taking care of the reset password problem. So far everything seems to work good. Now only if you could add the app to Apple wallet so I could pull the code right up to scan. Thanks Again!
The new app will not let me reset my password. It comes up with a message about submitting codes. Thank you!
Times Out Too Many Times 3/5
This App Seriously Needs A Wholeee Make Over. Because it Times Out To Much Even After Killing The App and Bringing It Back Up. Takes to Long To Get To the Next Page. Also I Feel That The Point System Should Be Better Implemented. For Example When You Order Online You Don’t Get Any Points. But When You Order Inside and (hopefully) Remember To Bring Your App Up And Have It Scanned To Catch Points. It’s Kinda a Turn Away From Wanting To Eat
Okay app, terrible red tape/implementation. 1/5
By Celest Castellano
The app does what it says on the tin, except to see your points, you have to manually refresh.
Avoid this service. The owners of RR will bait and switch you with what you can do with the rewards:
They will bring out rules, but not notify you as a user/customer, or update their app to reflect it.
“Free combo meal”: but only a certain size.
“Free medium combo meal”: but only certain items we won’t tell you until you have already redeemed the points.
Luckily the scammers at Roys ended up fixing their bug that prevented you from redeeming if you had anything else on your check aside from the items to be redeemed.
Go to Arby’s or something instead.
The best restaurant in it’s industry 5/5
By j patsis
Always enjoy the dining experience the food is solid, of high quality and well-priced. I wish there more of them!
Always enjoy the the Cumberand place & the employees. Great food. The 12 days of Christmas was a great idea. Merry Christmas
Superb food 5/5
By don't do apps
Always have enjoyed fresh hot and very good burgers, chicken and sides at Roys
Getting worse 1/5
By tired of lack of service
Used to be clean and great service. Past few months it has become dirty and food quality is dropping. Today, the floor was sticky, no napkins, no lids for regular drinks, large fries were smaller than regular sized and old. No containers for sauces. I got a lid from the server that didn’t fit, she got another and that one did. The next customer had to ask for a lid and had the same issue. Was it put back in their holder behind the counter not once but twice? The trash cans were over flowing inside but they made sure to gather the trays and ignore the rest. Manger was outside most of the 30 minutes I was there in his phone and vaping. Time to find someplace else for my once a week treat.
Useless App 1/5
This app is useless. Cannot order online/mobile. It’s a pointless electronic menu and nothing more.
Likes to close and/or freeze 1/5
By Cable chuck
Very glitchy in Apple IPhone X
Rewards app 1/5
Can’t update profile info such as phone number. Can’t order from my preferred location.
Points disappear 1/5
For some reason my points always disappear. I was a few away from 50 and I went to roys the next day and all of them were gone. Disappointing.
Disappointed in manager 2/5
By unhappy dine in
While I was dinning in at a Roy’s a homeless person was allowed to wonder the store and ask for money. While the manager just stud by and did nothing
Doesn’t work 1/5
Literally just downloaded the app, signed up and all points to access it say I have invalid E’mail. I guess we’ll go to Popeyes.
It’s just, ok. 🤷🏽♀️ 1/5
By - Thee Wilson.
It shows the basics on the menu but some stuff isn’t on there. Plus it seems so outdated compared to every other food ordering app. It need a major update in order to be more suitable/compatible with the technology users today... of course, in my opinion
Work on the app 1/5
Update the menu. I wanted breakfast fries and couldn’t order it because it was not on the menu.
Ok but 3/5
Get use to giving out your phone number every time you make an order. The one I use, they don’t have a scanner and I’m still surprise that they don’t or won’t allow you to just enter it from a receipt.
This is a 0 star rating! Every Roy’s I walk into has no idea what the hell the app is or what to do with it. Nobody accepts it! Great food, crap app!