Not great for multiple tokens 3/5
It’s great if you have 1 token, you open the app and the number is there but I think it should be an option to see all your tokens with all the numbers on one screen so you don’t need to keep switching back and forth between them. That’s how their other app works and most other authentication apps for that matter.
Great software 4/5
Super convenient. Any chance that we can have this on watch os? That would make it even better.
Crashes when plugged into a MacBook with USB 4/5
The app works great m, but I just noticed today that it kept crashing. Then I unplugged the USB and it started working again. Otherwise, the app has been very reliable.
Looks dated 3/5
Face ID and Apple Watch support would be nice. Also the UI is so dated. Get a hint from Symantec VIP Access.
Love this app! 5/5
Much better than a physical token key. Would love to see an Apple Watch app though too! Any plans for that? Please!
So much handier than a hard token 5/5
By Drake Masters
This app works great and it’s really nice to not have to try to remember to grab the hard token when working off site. Plus just enter a number instead of PiN and number combined that I would frequently mess up, especially when resetting the PIN is required!
Has worked great for me last 12 months 4/5
By Gehan G.
A few minor hiccups here and there all that were easily fixed. Imported all of the tokens I use, codes are accurate. What can I say, it’s better than carrying around a keychain of hard tokens. I agree with everyone else calling for a watch complication. That will be a nice feature.
My other personal suggestion is to please, please move the ‘my tokens’ button(icon) from the bottom left corner of the footer bar to the top left so it isn’t covered up by the keyboard when you are typing in a pin. Put the footer below the keyboard or even better move the button out of the footer and into the header would be cleaner and more consistent app design. (In my opinion)
QR Code Scanning is not working on iPhone XS 2/5
The QR code scanning is not working on iPhone XS Max with iOS 12.1. Can you please fix it?
Apple Watch support needed 3/5
This is the definition of an app that needs to have Apple Watch support. It would save me at least five minutes every day.
Importing manual Token not allowed on iOS12 1/5
Location services???? 3/5
This app works fine and is way better than carrying the fob. BUT why is it tracking my location and why can’t I turn that off in settings??? Very unsettling.
Need Apple Watch app 3/5
Would like to be able to get my code from my watch instead of having to pull out my phone every time.
This app has never failed always works after iOS update too. 4/5
Not RSAs fault just wish had USB charger ports at work. So lame for a Fortune 100 company. Can’t use USB ports on docking station nor our PCs. Are locked out. Means waste 2.5hrs a week company time at home charging my iPhone since required to use personal devices for RSA app.
Crashes on IOS 4/5
Worked fine for years, now it’s barely usable. Please fix this application, it requires you to restart the iOS device in order for it to work once...then crashes every time you open it afterwards. Closing the app doesn’t fix it either. This has been going on since the last couple of updates - please resolve.
Update-fixed in 2.4.5
Provide go button at the bottom of the number pad... 1/5
By Bharath hemashekar
Provide go button at the last line next to number 0. This makes keypad consistent with what user is used to...
No Apple Watch App 3/5
I really wish that there was an Apple Watch version of this app. Please create one.
Since the new update a crash occurs 3/5
The app crashes after a relaunch. The first time you use the app meaning it’s not running the background it works fine. When you minimize the app and try to use it again it crashes and you have to relaunch. Functionality works fine.
Crash, crash, crash 1/5
Latest upgrade crashes every time I start it. Start...crash...restart...stable every time.
Would be nice if it was available on the Apple Watch 4/5
By Cress and Paula
Can you please make the app available for the Apple Watch. Would make life so much easier.
App Not Working Last week 1/5
We lost our 2 days productivity because of this app down time .
Truly not worth it 1/5
From the 1980’s rsa admin console to the changes the app has undergone by not being able to import consistent file types for device types, find something more worthy of your time. It’s an admin nightmare when tokens expire, and they are crazy expensive. Poor choice
Please remove the app 1/5
Can you please remove the notification for the app from showing if the "item is no longer available"?
Wants to update but not avail 1/5
Wants to update but not avail 😖😖😖
Never Works 1/5
App is awful. The generated token NEVER NEVER work. Ridiculously frustrating
Do NOT update to June 2018 version 2/5
They broke something in this release! Used last version daily for years - no problems ever. This one has exclamation point in a triangle warning, and gives me (and others) a token that works maybe one in ten tries. Come on RSA, not like this is a mission-critical app or anything!!
Update crash 1/5
The app opens once then crashes and will not open again.
App is now crashing 3/5
By Bear of Brad
Up until yesterday’s update (06/05/18), this app has worked very well. But in fortunately it is now crashing. There is a triangle symbol in the upper right of screen with an exclamation mark in it. We have deleted and reinstalled the app a couple of times, so the only way I can use it is to reboot my phone each time before I open the app. I’m hoping the next update will fix this.
2.4.2 crashes on second opening 1/5
You must reboot iPhone to get it to work, every time! This bug needs to be fixed!
Tokencode off center 4/5
Latest update “improved” token display. It appears off center now. Other than that it does what it is supposed to do.
iPhone X Support 3/5
Great app, would be even better if iPhone X support was added!
Does anything work? 1/5
This might be the worst app I've ever used. The email request feature doesn't send an email out, the qr code doesn't scan. I couldn't copy the code and send it into an email. Why the hell is this app on the market if nothing works!!!
Works great needs Apple Watch support 4/5
The iPhone app works great! Will give 5 star once the Apple Watch support is added!!
App Works Well. Needs a Watch App!! 4/5
If I could get my auth token from my watch, I would be sooo happy!!
Does the job 5/5
Works fine for me
Works well but no Apple Watch support 4/5
I would give the app 5 stars if they would just support the Apple Watch. This app has the perfect use case to be on the Watch. I'm surprised it still doesn't support the Watch after 3 years.
aweful experience 2/5
Use Duo instead.
Citrix on steroids 5/5
Almost perfect 4/5
This app works well, and I’ve never had a problem using it to work remotely. I would rate 5/5 if the interference got an update and support for iPhone X to fit the full screen.
By John Obama s
Never fails to generate a series of random numbers
Apple Watch Support 2/5
Apple Watch functionality would make this a top-rated app. Symantec has already enabled this functionality, so RSA should be able to do the same.
RSA secure ID token 4/5
By Theo phot App
Works great, easy to use but really could use a Apple Watch version...
Works well, needs Apple Watch support 4/5
This app does what it needs to and is helpful since I always have my phone on me versus my physical token. What would make this easier is an Apple Watch app or lock screen access for quicker access.
Works, but... 3/5
Works as designed, but would be more helpful as an Apple Watch App.
Apple Watch app potential! 4/5
Would be great if this was available on Apple Watch!
Please add widget 4/5
The app works fine and is better than carrying around a FOB I would likely lose. It would be great to have faster access to my current token via a widget if possible.
By Jinyoung Kim
Please make an Apple Watch app.
I agree with most of what you read here. The set up isn't easy. Poor instructions to follow. Once the app is running it's pretty good. Easier than carrying a FoB everywhere.
Doesn't Tell You When You Type the Wrong Token 2/5
By Likes playing games
Once you get the app setup it works fine but don't forget your pin! It doesn't tell you if you enter it incorrectly, you get a passcode that doesn't work.
Apple Watch App PLEASE!!!!!!! 2/5
How hard can it be!?!?