RTA GoMobile 2.0

RTA GoMobile 2.0

  • Category: Navigation
  • Release Date:
  • Current Version: 2.4.0
  • Adult Rating: 4+
  • Developer: Transdev Services, Inc.
  • Compatibility: Android
113 Ratings
$ 0

RTA GoMobile 2.0 App

With RTA GoMobile, you can easily buy your bus, streetcar and ferry passes right on your phone. No need to wonder about where your ride is or fumble with cash. Purchasing your pass is easy: select your pass type, enter payment information, and you’re ready to go. To pay your fare, all you have to do is tap to use a pass and then scan your ticket when you enter the vehicle, as a backup to the scanner you may need show your phone to the driver. You can also easily store passes for future use. In addition, with GoMobile, you can see in real-time when the next bus/streetcar will arrive so you can hop on using your mobile ticket. We are working to make the app even better so let us know what you think by emailing [email protected] GoMobile Benefits: . Buy your passes anytime, anywhere . No need to find a Jazzy Pass reseller or vending machine to pay your fare . No need to carry exact change for every trip . Store passes on your phone for future use . Never lose your pass – passes can be easily transferred if your phone is lost or stolen . Check service alerts, schedules, route maps and more

RTA GoMobile 2.0 app screenshots

RTA GoMobile 2.0 app reviews

  • Easy 5/5

    By Eve Ashbrook
    Very organized and extremely easy to purchase and store tickets!
  • Great App but Gold bar doesn’t flash 3/5

    By MisiDS
    I’m not certain if its just my phone or any other phone but I have a fully loaded app and whenever I click on the supposed to be glowing gold flash, it’s not working. l have to constantly need to tell driver that I still have the days/hours but App doesn’t let me board. They need to manually consider it.
  • Persistent, unfixable error 1/5

    By andrewnola84
    This app worked for a while and then I started to get a error when trying to log in. Resetting my password and reinstalling the app did not work. I have been locked out of the app for months and had many calls with RTA customer support, who cannot help. The developers of this app have done a poor job and are not supporting the app.
  • The update is a waste 1/5

    By ThatTango
    Thanks to the recent update I'm losing money. I can't log in to use the tickets I've already paid for. Now I have to use Uber or Lyft for TEN TIMES the cost of my tickets! Am I going to get my money back? I'm VERY upset with this. I don't even know if they're doing anything to fix it.
  • Tracker just doesn’t work 1/5

    By Outletttttt
    If you’re trying to get anywhere late at night, don’t bother. The app shows streetcars that aren’t there and doesn’t show ones that are. Waited through multiple “due” rides too many times. You’re better off taking the cab than waiting on the corner for 30+ minutes waiting to get robbed. Absolutely never click board til you’re ON the bus or streetcar or you’ll waste money. And NEVER plan your night around the schedule it gives. You’ll end up leaving events you paid a lot of money for to catch a bus or streetcar that never shows up leaving you to pay more to get home or risk the walk home. This app is negligent.
  • You owe me $2.50 1/5

    By nkpk78
    Downloaded the app, bought a ticket, card worked fine. Ticket never showed up in my Purchases or Wallet or whatever. I even showed the bus driver my credit card statement on my Chase app showing I had bought the ticket 3 minutes ago. No dice. So I tried it again. Same thing. Purchase went thru, so no ticket appeared. No ticky, no laundry. Called tech support but it was Saturday so they were off. You owe me $2.50 and two hours of my life back. And another 5 minutes to write this dumb review. SMH
  • Jazz Pass 1/5

    By Figaling
    It worked fine until I tried to use it. The streetcar conductor told me I was supposed to hit the + sign? She let us ride but said the Jazz Pass was not valid. Next time I use cash, the App is worse than worthless
  • terrible 1/5

    By Creaxmpeaxhes
    App works when buying tickets. However it doesn’t load on time so I can’t use the tickets I buy. Also constantly logging me out of the app so I have to keep signing in. RTA App freezes very often. Would not recommend app to anyone at all!
  • don’t do it. 1/5

    By jarickamtj
    10/10 would not recommend this app, or this transportation system. It’s honestly a waste of time and you would get places faster by walking if you don’t die first on the way there. The app doesn’t update the streetcars or buses when there are delays, and the city itself is under too much construction for this to be functional.
  • Can’t activate 3 passes purchased together at once. 3/5

    By nhyork
    I love using this app for single fare tickets, but I just bundled three together and could only activate one of the three at a time. This caused a problem when my parents and I tried to board and only one ticket was active. Please fix this in your next update, or educate your drivers on how to trouble shoot this issue—if there is already a workaround.
  • Do Not Update ! 1/5

    By ImFaceless
    Update deletes user data and can not reset password or add new account.
  • FIX THIS!!! 1/5

    By 7_Michelle_7
    I just bought a month pass on my account and not I can’t even log into my account to ride the bus. Can’t even reset the password because it keeps saying error.I still have two weeks left on that month pass now I can’t even access it. The app was working fine just two weeks ago. Now it’s taking forever to load up my ticket and it keeps logging me out. This leaves me standing in front of the bus just staring at my phone waiting, looking like I’m trying to hitch a free ride. It’s embarissing. There should be a remember password option. Now I have to go back to paying cash which is something I was trying to avoid😒
  • Awful App would not download 1/5

    By Ace10293474
    This app is the reason that I’m never coming to New Orleans ever again. This app is trash. Many is the bus stops are not even on the app and don’t have an EYA. We waited 20 minutes for a streetcar that was supposed to arrive in 4 minutes. We ended up walking. The bus is also always full.
  • Worst public transit app ever 1/5

    By traveler8675
    Why would a public transit app give me driving directions when I’m trying to plan a trip? The whole point of public transit is to not drive. This is a horrible app.
  • False advertisement 1/5

    By Seancoffey78
    Why would you have a ‘continue as guest’ option if all it does is return you to the map? At least be honest and upfront that you will force the user to register in order to buy tickets.
  • Worked Great for a First Time Visitor to New Orleans 5/5

    By ReviewedByDoris
    We used it for 4 days to track when buses would arrive and buy passes. Sometimes the scanners on the bus didn’t work but bus drivers can check it manually.
  • Password/ID for Login 3/5

    By UrbanPeace
    Thank you for the app. Because we input financial information into this app, I think it should be touch/face ID or password protected.
  • Payment declined 1/5

    By Ted Post
    Everyone in my group got this app but all it gives us is “payment declined” when we tried to use a credit card. Our cards are fine. Unusable app.
  • Rta app is trash 1/5

    I purchase tickets and when i went to use them it said expired, this has happened to me three times this week, this app is trash, i called the customer service an the lady told me I would be getting a refund, but I guess she lied
  • Unusable 1/5

    By pigpeyn
    It won’t let me sign in because it says I don’t have an account but I can’t create an account because it says I already have one. The old app doesn’t work now. Back to cash. Edit: now it crashes at launch every time so it’s literally impossible to use Edit 2: Finally stopped crashing but single tickets immediately expire upon use. Hit the board button and they’re gone. Can’t even scan them, you have to show the driver you’re hitting the button. 24-hour passes expired in minutes. As of January 2019 it’s still a problem on iPhone 6s.
  • Not Kept Up To Date 1/5

    By southpaw_44
    My ferry pass used to work when the app first came out. It no longer works when boarding.
  • It’s a scam 1/5

    By Just a guy online shopping
    Purchased two tickets and the weren’t honored by RTA bus drivers. Fuq this app.
  • Ugh. Still haven’t fixed St Charles line 2/5

    By bfrombk
    St Charles streetcar tracking is so off. Most cars don’t even seem to show up on the tracker, the times are very inaccurate (and have been since the app was released), and the toggle between inbound and outbound reads “Carondelet and Canal” on both sides. What’s the point. I have somewhat better luck with the Canal streetcars and bus lines, but as a local who doesn’t drive, this app has been a big let-down.
  • Took away options and added nonsense. 2/5

    By Tyrin1232
    My phone hasn’t been on for awhile but using WiFi, on the old version of the app, I could buy a ticket, leave WiFi, and still access my ticket. Why take that away? Also, now we have to press “board” to start the ticket. Why? My off phone can’t reload a ticket. The old app would just show your whole month pass. What was wrong with that? Can you at least make the app work even if the phone’s not on again? Also, can you give a option to remember password? Why would you make it to where I have to keep entering info. Huge waste of time. Put a “remember password” option. It’s just a bus app.
  • Transdev doesn't care about New Orleans 1/5

    By nolastan333
    The app is full of bugs and their "listen" email address bounces in a foreign language: "Uw bericht kan niet worden bezorgd bij de volgende geadresseerden of groepen"
  • Go mobile, but not pay mobile? 1/5

    By ExPro504
    Why am I not able to use my digital wallet on your digital application? It’s about to be 2019 and I can you Apple Pay or Google Wallet to catch the public bus. This is absolutely absurd!
  • Thumbs Down!! Super Lame 1/5

    By 504Nizzy
    This app is wack!!! I could’ve just stuck with Google Navigator
  • Should Have Known 1/5

    By sunnyinthegarden
    Don’t know why I thought this app would work. Just imagine if SWBNO had an app, and that’s what you can expect with this one. Total failure. Fits right in with Nola inefficiency. Won’t even open.
  • Don’t Go Mobile 1/5

    By go Old fashion style
    The new version doesn’t have much of a difference to the old one . The bus locations are still off and the times are way different from when the bus actually shows up . I don’t what’s going on with RTA but they aren’t doing much of a good job with this app every time they do a update it gets much slower and sometimes doesn’t even load . Then let’s not add the bus times are way off from the time the bus actually arrives the app says the bus is due but the buses always sit at a stop after the time the app says it will arrive.
  • Works great for me 5/5

    By Darcy137
    Got the app last night for an adventure with my four year old. We ended up on the wrong street car on the way back and it was super handy to buy another ticket for the right one! 🤦‍♀️
  • Used to work fine 3/5

    By matt.b.c.
    App was working just fine for me. Updated it today (Sept. 7, 2018), and now it just crashes. Doesn’t even open.
  • Used to work fine 3/5

    By matt.b.c.
    App was working just fine for me. Updated it today (Sept. 7, 2018), and now it just crashes. Doesn’t even open.
  • Used to work fine 3/5

    By matt.b.c.
    App was working just fine for me. Updated it today (Sept. 7, 2018), and now it just crashes. Doesn’t even open.
  • Used to work fine 3/5

    By matt.b.c.
    App was working just fine for me. Updated it today (Sept. 7, 2018), and now it just crashes. Doesn’t even open.
  • APP won’t open since 9/6 update 4/5

    By Miles lover 23
    I haven’t had problems before but today the app won’t open. Anyone else having this problem?
  • Can’t login! 1/5

    By Spencer "Thunderball" Thayer
    The account email and password I use to access my account on the RTA website does not work for the mobile app. WORTHLESS

    By jaksbackpack
    A FRAUD! Whomever runs this app is just another Nola scam. Paid $6 for two day passes for my husband and myself for our last day. You can buy two passes, but you can only activate one at a time. Two train operators refused to honor this purchase. #totalscam #fraud #highwayrobbery #icantellyouwhereyourshoesarefrom
  • Garbage 1/5

    By Faldodib
    What a pile. Tracking and schedule info is completely inaccurate, and using the digital pass is complicated.
  • Tracking failure 1/5

    By Erikaskg
    There have been so many complaints about buying passes I don’t even try. I just use cash. But I have been waiting years for the tracking feature. I would use the bus so much more if I knew when it was coming. I used it the first week it came out with success after I figured out how to use the very un-intuitive app. And suddenly the tracking is gone!!! I’ve updated the app and reloaded but I no longer see any busses or streetcars on the map. Useless 😢 I want nothing more then for this app to work.
  • Long time coming! 5/5

    By livin' in the city
    I am so glad that the RTA finally put out an app that helps navigate the city with real-time! The map and lists of nearby stops with information about when the buses are coming are really great.
  • Waited for a bus that never came 1/5

    By gimmiedatbone
    This app is mediocre in that it works sometimes and it doesn’t work sometimes. My boyfriend and I downloaded this app to get around New Orleans on our vacation and like I said, it worked 75% of the time and then it didn’t work the other 25% of the time. The 25% of the time it didn’t work, my bf and I were left standing outside in the hot Louisiana heat for a bus that would never come. It wasn’t great.
  • Y’all have to do better! This app is unreliable! 1/5

    By goddessnaz
    So far I’ve had to create a new account 4 times with the same address I’ve BEEN used! And the monthly pass I paid $55 for is no longer on my account! I depend on this to get me to and from work $55 is a lot of money to be put down the drain because this unreliable app crashes and basically boots you out of the system!
  • Love redesign - notify of updates! 3/5

    By Mat5044
    While I love the redesign, please find ways to notify the users of updates. I have 3 versions of this app installed currently. I only find out the previous app doesn't work after trying to use it so many times then assuming, "yep...they must've updated again "
  • App crashes when you try to buy tickets 1/5

    By Reedieuk
    I use the canal street streetcars everyday going to and from work. I tried to use the old app but it doesn’t allow you to by single fair tickets. The jazzy passes are more expensive than just buying a regular ticket if you use the streetcar twice per day, 5 days per week (I.e a normal commuter schedule). I had hoped this new version would be better and offer other ticket forms however it is impossible to tell as it crashes every time I open the ticket purchase section of the app.
  • The technology of 2013 is here — kinda. 3/5

    By ieDesign
    So far the app is extremely buggy. It freezes and crashes pretty regularly, making it completely unusable at times. It seems especially broken when trying to access the mobile ticket feature. (More on that feature later.) But, when it works, we can — at long last — track the busses in (almost) real time! And after testing it out for a few days, I can verify that it works almost as well as it did a half decade ago before Transdev killed tracking functionality the time around — that is to say that the tracking icons still have a 2- to 4-stop lag versus where the bus is in reality, and there are times when not all busses in service are shown on the map. Additionally, the list of Service Alerts is often vague, incomplete, or not up to date (the Magazine bus had already been detoured between Jackson and Marengo for nearly a week because of the drainage work on Louisiana before a service alert appeared warning of the change). But hey, a vague idea of the bus whereabouts is better than blindly waiting on the corner for hours. Back to the ticket feature: My biggest complaint about the app is that there is, so far, no way to pay for tickets except by inputting your credit card info directly to the app. I simply do not trust the New Orleans RTA with my credit card information, and will only use the mobile ticket feature if/when there is the option of arranging the purchase through PayPal or some other trusted third party payment method. Moreover, it’s unfortunate that you must create an account and sign in before you can use any of its features. As another reviewer said, this is fine for locals, but very inconvenient for tourists who likely need the services of this app even more than those who live here. It would make more sense to allow open use of the app’s maps, schedules, and tracking features but to require login to access ticketing and payment options. So, so far, it’s exactly what we expected it would be: an overdue and yet still incomplete attempt at an app that should be, in 2018, part of the standard basic operating functionality of the public transit system in a major urban market. Here’s hoping for major fixes and upgrades in the very near future.
  • Crashing 1/5

    By Sprinkles4
    The app crashes whenever i try to buy a ticket.
  • Can’t access the pass 1/5

    By C_Ann_Run
    I purchased a 31 day pass and every time I try to access the pass, it closes the app out. I don’t even use the other features on this app. Now I’m paying cash to ride when I’ve spent $55 on a pass for a month. What a waste!
  • Force closing 2/5

    By JMHQ9
    Every time I try to buy a ticket, the app force closes!!! So I can’t even use it
  • App Became Unusable 2/5

    By Selena La´Chelle
    I downloaded the app and it worked well the first day. Day 1 I purchased a single ride. Day 2 I purchased a Jazzy Day pass that used twice, but by the evening the app repeatedly crashed each time I tapped to view current tickets. I force-closed the app, restarted my phone, deleted and reinstalled the app, and the same problem persisted, making the app (and purchased ticket) unusable.

RTA GoMobile 2.0 app comments

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