Express news still can’t deliver 1/5
By still can't deliver
Much like the home delivery, the express news just can’t deliver. This version does not contain the same content as the print version. Most days the content cannot be accessed or requires multiple sign ins. The express news can’t get dependable delivery to paid subscribers home. Pure crap.
Not worth it 1/5
Why do I have to pay $5.99 for the app if I already subscribe to the news paper account? I subscribe to the Washington Post and the New York Times and don’t have to pay to use the app to access the “paper.”
Latest Update Not an Improvement 1/5
I am not sure the the latest version is actually an improvement over the previous one. Main complaints are: (i) why in the world with the “Main news” section have so many articles on the Spurs? All of those belong solely in the sports section. It makes no sense for users looking for latest news to have to wade thru a Main section cluttered with Spurs articles. (ii) The “Main News” section, instead of showing stories from today’s print edition, contains a lot of really old articles (the same ones I have been seeing for weeks). For example, today (Jan 21) there is still being carried in the Main News section a Jan 2 article on the first baby born in S.A. on New Year’s Day and another old article on an old Mayor - why in the world???
Maybe end of subscribing 5/5
I have taken 7 day week delivery for 50+years. Although it is now a leftist publication I continue to subscribe. Only the Sports and Faith sections keep me eager to read.
Updated format 1/5
No such thing as being able to see what is happening NOW. If you go to “top news” one sees a few local news items then an ungodly number of sports, food, etc. NO national news whatsoever. A second grader could have come up with a better format. Obits are at least 2 days behind. That’s up to date for sure! These issues are on my iPhone and iPad. Sorry but I don’t walk around with a laptop in my back pocket.
The sight is total rubbish.
Step Backward 1/5
Moving to a UI consisting of large tiles makes scanning stories to decide which ones to read much more tedious. On my iPad Pro the home page Top News section displayed the complete tile for just one story. What a waste of screen space. No longer having a split view with story titles on one side and the text of the selected article on the other side also makes using the app more of a chore. There is also no visual queue which stories have been opened. Since stories appear in multiple sections it makes it a pain to quickly spot stories that have not been opened. I’d go back to the old design if I could. Please add an option for a mode to present stories in a list format w/o the picture tiles that has a visual queue to mark stories that have been opened.
Bring back the crossword puzzle! 1/5
Pretty lame to just remove a major feature and then offer no refund for a year long subscription.
Frustrated reader 3/5
By Tomas hijo
I li ke the format. It is difficult from your on line edition which because I’m going blind at 96 and can no longer control the size of the script. Tom Jr
No STARS for this crappy app. 1/5
No STARS to this app. It crashed immediately upon opening from iPhone and then when I tried to set up an account it rejected my print subscription number. The email that popped up after it was rejected is not even valid and when I emailed it to get my "valid" print subscription number, the email was returned as invalid! Seriously? If you call the phone number you get idiots too that don't know anything. So much for that. I think I will just unsubscribe now. Such a waste. Half the time my paper is late or not delivered and when I call to report they say it will be delivered but it never is.
Good Reads 5/5
Thanks to SA EXPRESS news app I now know what’s going on in the city and state I live in. I read it everywhere and anytime of the day. And it’s well organized & that’s why love this app.
SA Express News 1/5
Some days the current edition doesn’t load. Also, the content varies considerably from the print edition. Overall, it’s disappointing.
Pricey and Technical Glitches 2/5
App freezes up frequently requiring that it be closed and reopened. Search function doesn’t work 100% - can’t find articles I’ve read no matter how I search. Price seems high relative to pricing from other papers.
Won’t load! 1/5
For two months or more, nothing but problems! The iPad app, just says loading. Can’t you fix this problem?
Paper won’t load 2/5
By Nancy Pants 2
The paper won’t load on my iPad. This started yesterday while I was in the middle of trying to read it. Finally gave up. Today’s paper won’t load either. I have a grayed out front page and a spinning wheel.
Very poor search function 3/5
This app has a very poor search function. It is difficult to find an article printed in today’s or yesterday’s paper that I want to share on social media or in email (thereby providing free advertising to Express News).
Too many bugs 1/5
I subscribe to other papers in Newsstand that work just fine, but this ap often will not load at all. Some stories will not open and tell you that you need Internet access when you already have Internet access. Sometimes you can't get the comics. Using it is very frustrating.
Deserve Better 2/5
Slow loading and locks up occasionally.
Better; but still insufficient 1/5
Still slow; freezes; and lacks content refresh. I can’t believe I pay for an app that is more ineffective than ones that are free. My job requires I stay abreast locally; just barely accomplishing that goal
Gave it 1 Star.... 3/5
In September I gave a very negative review because of constant freezes and crashes. See below. It has since gotten better at least for me. I still find it somewhat difficult to navigate. I also the Wall Street Journal digitally and find it much easier to use. So I pushed it up to 3 stars from only 1.
Gave it one star because you cannot give anything lower. It crashes and freezes repeatedly. And, let's face it, it is not a great newspaper to begin with.
Much better 4/5
By Henry O Parker
Thanks for the update and improvements. Have been working like a charm since this last update. Gave it four stars since it’s worked with no problem for few weeks.
App version of the San Antonio Express and News iPad ed. 1/5
2017 version of the e-edition of the San Antonio Express and News is terrible when you get the App. Version. If it would be identical to the email version replica in the landscape version it is much better. The app version is to distractive, freezes up, and hard to navigate. Please leave it like the e-mail replica much better.
Slow, constantly freezes and needs to be restarted and this is in an iPad pro. Disappointing
Almost given up on Express-News. Pages freeze and articles will not open. I subscribe to both NYT and Washington Post with easy reading.
Continues to be Aweful 1/5
Crashing issues are NOT fixed - I have to restart the app after every section just to continue reading. Just not getting any better. How hard is it these days to find good app programmers? This app is an embarrassment.
Review LP 1/5
This app is bad! Each update makes it worse. Only subscribed to follow the Spurs which have been dropped.
App is a useless joke 1/5
As an online-only subscriber to the Express-News, I am asking myself why I bother. This app is useless, I usually have to relaunch it ten or more times just to read one article. It freezes up constantly. It wastes far more of my time than the subscription is worth. And these problems have existed for years and not been fixed or markedly improved.
For shame, Hearst.
By Stuck with EN
Won’t refresh automatically 50% of the time. Locks up and have to exit/restart, often with no success. Already notified help - they said to ensure I was running latest update. I was! They do not inspire confidence. Wish there was an alternative for San Antonio centric news.
This is a terrible app 1/5
By Red yucca
Worst app I have ever had. Don't waste your money!!
What a disappointment 1/5
Such a sorry excuse for a news outlet. Outdated content featured. Every heard of archives? Navigation is sluggish & incomplete. No help from Hearst? Waste of time.
By Mo Mc
Never opens up on first try. Extremely slow navigating.
Needs to get better 1/5
By Dog whistle sucker
Same headlines for days at a time, nothing new in their news. Local info is lacking, I can find national news faster anywhere. Needs a ton of work.
Ditto Texas Slam 1/5
By Wasted dinero
Slow, when it works at all.
A new iPad helped, but it remains unreliable. It may be a bit better than in earlier versions but it still needs work.
Worst app 1/5
Always difficult to manage, closes automatically
Content stays the same for weeks
Very frustrating app 1/5
By Texas Slam
I want to use and like this app. It would be the most convenient way for me to keep up with local news while traveling. But it is the most unstable app I've tried to use. Constant crashes and hang ups make it almost useless. A newspaper app is no longer novel stuff - plenty of companies have a perfectly serviceable product. This one is embarrassingly buggy.
No to this App, Yes to Digital Version on website 1/5
This app is very slow and isn't updated nearly enough for a pay service. On the other hand, the digital subscription to the E-N is great. Recommend going with that option instead as it mirrors the actual newspaper
Terrible app 1/5
If you love to watch spinning circles instead of reading with your coffee this app is for you. If it ever does load you will be informed by zombie articles sometimes weeks old which never go away. I can't use this app.
Bad app. Slow. Inconsistent. 1/5
This app is never dependable. When you open it, you always have to wait; sometimes close it; it just doesn't work the first time ever! The news does not get refreshed. You were constantly having to close the app. Wait 10 to 15 seconds. Reopen the app. And hope and pray that you get today's news.
Slow and no go 1/5
By Hectic Sceptic
Takes forever to load fresh content, that is when it will. Locks up with a white screen. When you do get content, much of what's in the daily paper is missing. What's the point of reading it?
Very slow 2/5
The minutes drag by excruciatingly as I wait for the stories to refresh.
This app is HOPELESS 3/5
I don't even try using this any more. Splash screen says "it's a new day, loading front page", but it reloads whatever the last successful update was ( which is several weeks old in my case). A pathetic excuse for a news app.
June 15, 2017 app update:. More of the same. I launch the app, it "updates" to today. Unfortunately I'm staring at probably six week old news. Game 1 of the Spurs-Rockets playoff series is the headline.
June 17, 2017: Looks like it may finally be fixed, the app has updated to the current news two days in a row. Yay!!
July 9, 2017: Back to its old tricks, says it's updating yet the news is over a week old. I give up, I'm uninstalling it.
Needs work. A LOT of work. 1/5
By Hugh D.
2017 update: Confusing subscription offerings. Subscribing via the App Store does not include access to the website. Customer service advises getting a refund from Apple and then subscribing through their website in order to get access to the iPad app AND the website. Wait, what? Exasperating.
2014: Buggy, unreliable, crashes regularly, often can't connect to servers, very limited content. Better off subscribing to the website.
Incomplete! Missing the best pieces... 2/5
By Katch Cartwright
The paper has some excellent local writers and editors, but the app gives you only a select few of their articles, missing some of the best ones. (Or if they're there, they're hard to find!) Please give us all of the editorials and local op-ed columns, all searchable and in one place. Thank you.
"Olds"paper App 1/5
What's the point of subscribing to an news app when all it does is rehash old information? This started out with lots of promise although the app itself was a bit kludgy. Now, instead of calling it a newspaper app, you may as well call it an "olds"paper app! Very disappointing! 😡
Not even trying... Bye. 2/5
Do not develop a product unless your going to take it serious.
Since e-edition app doesn't open, tried this app and it's another disappointment. Just would appreciate DAILY news, not repeats of old news each day. Fix it.......please 🙏🏼
Give me back old version 1/5
This is horrible! Don't fix something if it's not broken. Give me back old version.
By Alderete III
Load times are horrible. Isn't my internet connection, multiple tries at different locations, same result. Don't even try if you aren't on WiFi, app will crash. I've never reviewed an app before but had to with this one because it is so bad.
Why Bother? 1/5
By Sandi Claus
First, unless I missed it, there was no advance warning of the change or my existing app no longer working. (In fairness, I was out of the country for 10 days recently.). This one is very difficult to navigate, hard to find what I want, & generally a mess. I hate to see the demise of newspapers, especially investigative reporting, but this hastens it.