App Does NOT Work! 1/5
By Another sailor
This app will not work at all! What a pain. I have tried deleting & down loading again. Still doesn’t work. Gee, and I’m paying for this? Lucky Me! What do I have to do to make this work? Every time I want to use my phone, I have to turn this app on? Won’t stay on. Worthless!
Wish I could give a zero 1/5
By tmd in Virginia
Even though there’s an on/off switch, McAfee can not be turned off - establishing “safe networks” at home are meaningless- this blocks communications with the iPhone and the WiFi router
Almost Perfect 5/5
I use this on my iPad and iPhone. Works great! 👍🏼
Fk this app it keeps crashing and disconnecting 1/5
It keeps vpn disconnecting. A pay a lot. How do I get all my money back?
Major Hacker C. N. RE—LEAPFH 5/5
After 4+ years of numerous (I purchased new/retail) Androids, sandbox violated by “jail break” “””UNCONSTITUTIONALLY”””, this iPhone 12 w/VPN SAFE CONNECT BY McAfee Mobile Security is a refreshing deep breath of fresh new comfort, protecting my personal information, I, Fred “ALAN” Herr ll, am very happy to write you a SUPERCALIFRAGILISTICEXPEALIDOSCIOUS 5x5x5x5x5 STUDDED STAR Review thanking Both McAfee and Apple for the stellar Customer Support, guidance and patience because I am new to iPhone, but savvy to IT networking, with understanding of my somewhat paranoid expressions (I’be been slightly traumatized after being hacked/stalked/harassed/spied-on/poisoned/unlawfully filmed/car-jacked/ripped-off/deceived/threatened/etc.-etc.-etc., as I learn apps not hacked that I need to be educated of.
The VPN is still turning off when I restart my phone from sticky apps that hacker is probably causing.?¿?¿? !¡!¡! And I forget to turn it on and this is detrimental to my phone security. Can you fix this so it always stays on with the phone automatically?
Thank you so very much.
IPHONE 12 can’t connect TO INTERNET on SAFE CONNECT 1/5
MY NEW IPHONE 12 has trouble connecting to Internet with SAFE CONNECT ON!!!!???
I feel safe - great service 5/5
I can go anywhere to restaurants, stores, etc. and feel safe.
You are better than my former vpn protector
VPN Randomly Turns Itself Off 1/5
The VPN turns itself off sometimes even while I'm using the internet and it doesn't notify me. So just when I think I'm safe it drops out and leaves me unprotected and I have no idea it even happened unless I manually check on the VPN status. I don't have any trusted networks and I have it set to turn on automatically for Wifi and Cellular networks so it should NEVER leave me unprotected.
This is ridiculous.
Wish you could block area codes and the high number of spam, phishing, and robo calls....
By So., Tahoe Skier
First off They send you numerous renewal messages for overlapping applications all the time. I needed up with two products tha were good for a yea and they still kept sending banners you are unprotected. Second, the VPN they basically keeps you from browsing the web unless you are home. The good feature is you can track all your devices
Total Protection 5/5
Watch out 1/5
Even though there is a setting to cut the connection if vpn fails, I often find the vpn is not turned on , even though i never turned it off. Not reliable. This happens on both phone and computer
Oops, something went wrong... 1/5
This is the message I get every time I try to use this now.
Awesome so far
By Doc Fergy1969
I have to constantly turn on the app. It won’t stay on with my Apple SE. I’ve tried everything. Any suggestions?
Your VPN 3/5
If I’m not using the phone it turns off. but also it does not protect my router for hours.The previous VPN I had protected my my route and my phone constantly. This one I have to turn it on all the time and it cost more then my previous one. So not sure if you have another one I can use that can protect me all the the time. I was hacked by my neighbor. He send me a stupid game and spoofed me, collected all my back information. Isn’t this against the law anymore? Please contact me.
It may well for other phones but not for an Iphone. When I started having problems one of the operators for tech support told me that it wasn’t good for Iphones. Not I am having problems cancelling mu subscription.
Dirty Trick 1/5
You dragged me to an upgrade page and now I can’t back out.
They won’t cancel the subscription! 😭 1/5
Do NOT get a subscription for this app! They will continue to charge your card even after calling customer service to cancel the subscription! 😡 I uninstalled the app at one point and when I saw that it was difficult to cancel the auto renewal service, I reinstalled the app and attempted to continue using the services (even when I didn’t want to) only to find out that it wanted me to “re-subscribe” and re-pay for everything when I AM ALREADY STILL PAYING FOR IT! And you can’t cancel the auto-renewal services over their horrible website and when i called them, they claimed that my account is not currently paying for this subscription. And THEN they LIED to me and told me that they have cancelled my subscription and that I will no longer be charged after telling me they couldn’t find any subscriptions I was paying for. I don’t know why they can’t find it because I am charged every month from MCAFEE SAFE CONNECT which I purchased from THIS APP. So then, after talking a bit longer, they went from not recognizing my subscription... to CANCELING IT. HOW!!?? Next thing I know, I’m getting another email that my card will be charged $7.99 again this month from McAfee Safe Connect! So they lied to me when they said they cancelled it... Wow. I am so glad that I had lost my old debit card somewhere and had to get a new one because the old one is still being charged $7.99 a month by this service that I am no longer using!!! I know because my bank sent me a notification saying that the transaction from mcafee safe connect was declined since my card is no longer active. Why do you all keep charging me! I don’t want the services anymore! 😭
And I certainly hope that they do not reply to this review telling me to contact their support team..... because I DID and that’s the whole point of this review. And if they DO reply to this review and tell me to contact their support team, it is proof that they do not care and didn’t even read the whole review to make it to this point.
Edit: and NO I can’t cancel it through iTunes are the App Store. I think there is some kind of glitch happening! I can’t cancel it through anything but over the phone and you all say you can’t find it or lie to me and say you canceled it!
Stupid set up 1/5
App not user friendly like Express VPN
Did it’s job. The past year was smooth for the most part. I went for year 2.
Bull crap 1/5
250 mb is all you get unless you want to pay extortion amounts.
Failure to notify person who pays account 1/5
You have failed to notify my husband who pays the bills about the need for more coverage. His phone number is 602-321-1945. I’m not in charge of this account or MacAfee anything ‼️
Never connects! 1/5
Stupidly secured 1/5
Sometimes the app did connect and disconnected swiftly. Sometimes it froze. Sometimes it said this is not secure network. Yes because I like to use public wifi safer I paid money to get VPN. Otherwise I will only connect to my home wifi only.
Easy to use but... 3/5
Details about your computers, devices, applications, and networks, including internet protocol (IP) address, cookie identifiers, mobile carrier, Bluetooth device IDs, mobile device ID, mobile advertising identifiers, MAC address, IMEI, Advertiser IDs, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, language preferences, battery level, on/off status, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services such as preferences. We may collect this information through our Services or through other methods of web analysis.
When you use our products to protect your mobile device, we collect geolocation data of the device on which the product is installed.
Details about your internet, app, or network usage (including URLs or domain names of websites you visit, information about the applications installed on your device
Not reliable 1/5
By Mark Zaw
Disconnected frequently after using two weeks.
Very difficult to connect back again
When the app works is amazing , but Dor past 24 ours is not connecting , is not working I deleted the app 3 times and Re downloaded still is not connecting, I have been using this app for past 4years please fix the bug!!
What ever 1/5
I finally see you have fixed Mcafee so that it is more thouble than its worth! Way to go! By the way - the only person that i would recomend to get your product is my 1st xwife!
Unable to renew my subscription 1/5
I have used McAfee for over a year. Upon the expiration of my subscription, I renewed using the link inside the application in my smart phone. I have gotten charged for another year, but get nothing other than “Oops” messages when I try to update the app. The laptop application is still asking me to renew. I used the online troubleshooting guide, downloaded an updated copy, logged off, logged on, reset devices. The app is still not functioning properly. Continuing to t/s on all devices.
Horrible app to try to connect. Plus there is no contact number for support
McAfee in an exquisitely made app you’ll be happy to utilize 5/5
McAfee in an exquisitely made app you’ll be happy to utilize for you whole family or business. Enjoy this beautiful software engineering experience. You will NOT be worrying about web safety ever again.
Do not listen to customer! 1/5
I have tried since Aug. 2020 to get an automatic payment from my account stopped. This deduction needs to STOP.!!!!!
Where is my activation code 1/5
WOW Such Customer Service! 5/5
By Beverly Hills 7
If you are a creative person you know your genius most often arrives at ungodly hours in the morning, when all is quiet and still. I’m a writer and narrator and my “bewitching hour” most often exist between midnight and 3:00am.
That time frame runs counter to conventional customer service departments, however recently I switched my services from another national provider to McAfee and was amazed at the availability and quality of excellent, concerned, professional service.
In the New Digital World it’s very smart business to position your services to accommodate your upscale clientele. McAfee does this Well and Consistently. Bravo!
Just doesn’t work 1/5
By Mcwack Guy
I’m not going to complain like a lot people would but every time I turn on VPN, my wifi on my iPhone will just disappear and every time I try to turn it off it just starts turning on again. The only way I fixed it is to just delete the whole app and take it out of my VPN config, but still when I download the app again and do all the things to start the VPN again it does the same thing. So I don’t know if you guys are trying to figure this out yet or not, just fix it.
Att Network That I should have on my Cell 1/5
By Upset Con
It’s crazy I haven’t had protection through Att for 4 months now that would cover Cell as well without haven’t to pay a premium $
I haven’t had protection on my computer either but Att doesn’t return calls !
It took me over 85 Calls and 67 Hours To Get Service!!!
I Have Had The Same Person Commit Fraud Using My Information to Obtain Services BUT IT TOOK ME OVER 15 HOURS TO GET IT STRAIGHT ....... WATCH YOURSELF BCS IF I DID NOT HAVE ATT SERVICES I WOULD WALK AWAY !!!
Absolutely love 5/5
Best app for iPhone users
No customer service. 1/5
I have emailed McCaffrey twice asking them why I have to turn on protection each time I open my tablet. They assured me that they will get back to me soon. They never do. When I had Norton I didn’t have to worry about turning it on each day. Sometimes I wonder if it even works at all. I guess you get what you pay for.
Locks out outlook 1/5
Due to security settings of my outlook account it locks my work email out every time I go to us it. This isn’t necessarily an issue with the VPN but I can’t use the app on my phone so having it is pointless.
Every time I’m watching Netflix or Disney+ they block me and I have to turn off the VPN. So how can I know if I’m protected or not?
Cancel my account 1/5
You make it impossible to turn off the auto renewal.
Absolute waste of time. 1/5
Absolute waste of time.
Does not stay connected or report threats 1/5
I witnessed an attack on my phone. No notification, just that my protection was on. Total fraud. It turns its self off even. I want a refund.
Paid for one year - Do not get this! 1/5
By No Mcafee
When I stopped auto payment, then Mcafee disconnect VPN and other services that I paid for.
iPad & iPhone disconnect VPN frequently. Paid for one year and not get services. It is a very bad business practice.
By ms evol love