Love this app 5/5
By Dorkie Yorkies
I have used this app for years, very easy to use in a the store.
Fort Mohave Store 5/5
I always have a great experience when shopping staff is friendly and funny. Monica Jacob Kelly kimmy Jo-Jo and many more always go out of there way too insure my shopping trip is fulfilled with a smile Thank you Safeway Family GREAT JOB
Love it 5/5
You Make it very easy to find the products you actually use-to save money. Thank you. Whoever designed the app knew what they were doing.
Digital coupons do not work. Disappointed. 1/5
I had to get a few items manually price adjusted after I had seen on my receipt that the “digital coupons” did not even work. Seems to be a common issue. “Free” items didn’t scan either, and the cashiers seemed more than annoyed having to look through the coupon booklet and my phone to price adjust the items I had purchased prior. It ain’t my fault that your app doesn’t do what it’s supposed to do.
App makes me sign in every week 1/5
I live this app usually but it appears to have a bug when downloading new offers each week
Very good, not 100% great 4/5
By presumed air
Stable, reliable, usable, well-designed for my iPhone 5S with tiny screen. It beats paper coupons in any form, so get it but know that:
(1) The app never seems to believe that I wouldn't be interested in liquor, snack food, women's cosmetics, etc., so I scroll through 20 offers to find one I can use.
(2) Accepted discounts in your shopping basket may not get applied at checkout due to delays in processing. Safeway suggests that a slow internet connection needs up to 15 minutes to get ready to credit an offer to your account. I say it's their back-end processing that lags. Either way, get those coupon items in the digital basket *way* ahead of checkout time.
logs me out 4/5
my app logs me out of my account all the time, like after a few minutes, so I lose all my saved offers. very annoying.
With time comes success 5/5
By Chatte Souffle
Like everything, with time comes success. So far throughout the years of the ups and downs of apps, Safeway has finally, overall, achieved a great app.
Stop requesting sign in 3/5
Love the app and the ability to snap digital coupons at the store but I'll leave my review at 3 stars until I go more than two visits without being asked to log back in. I'm but too worried about someone logging into my Safeway account! What's next, asking for a pin at the gas pump to use the $0.03 discount? Please add facial recognition if you're going to ask us to log in every single time I want to load a coupon.
Wish I’d Used This App Before 5/5
By 1 blueheaven
I really like to get savings on things I buy over and over. Easy to use, better than paper coupons.
What’s going on with the app 2/5
I use the app all the time but I’m starting to have second thoughts. It’s so convenient to add my grocery list. I depend on it a lot. I add stuff as I need it and then it USED to be there when I needed it. Lately however, like today, I’m in the store shopping and my list is empty. This is not the first time this has happened. Luckily I only needed a few items and was able to remember. Nothing is as frustrating though as having to go home knowing I forgot something because the app wasn’t working correctly. Maybe it’s time to use another app for my list.
Whom it may concern 5/5
By sportster Mike
Yes you need to start buying rancher reserve beef again The meat you’re getting right now is terrible
A request please 5/5
Good app I would like to see catering list on the app also such as veggie trays and sheet cakes sandwiches etc
Long time local 3/5
By 3rd generaton
I have shopped this Safeway most of my life. Through the years, most of my experiences have been positive, with the exception of a few years around 2013-2015. During those years I found lots of expired products as well as some other issues that lead me to avoid the store.
My favorite addition lately has been the Boars Head meats and products. We are a family that loves just about everything they provide. I also love the daily selection of fresh sliced lunch meat and cheese that is kept in the little cold case for quick choices without waiting. Always saves us time.
The only reason I give the store a 3 star is that many times there are not enough checkers, so lines are long. Also, almost every time I go shopping, there will be at least a couple of items on my list that are not on the shelf, or completely out of.
On the plus side...there are some very nice checkers, that work at this store. I actually avoid certain ones and get in line with the ones that are my top 5. They just make the experience a better one, and I appreciate them.
Signing in 5/5
I really like this app, the only problem is that I now have to sign in 2 or 3 times a week??
Coupons on hand 3/5
The app has lots of good things. But I wish it would show me things that aren’t just in the weekly ad or just for u. I would like to search everything in the store. Other grocery store apps have this. Can you?
warm friendly employees 5/5
the store that you see emplyees cares for customers tho shorthanded they thrive to extend the best that they can to satisfy and deliver🙏🏻
Love this app! 5/5
Love this app!
Ancient tech 1/5
This app is 10 years behind the curve. I can’t even use it, says my phone number (required to do anything) is already registered with Safeway or one of the app’s partner stores (a dozen I might have signed up with at some point somewhere, who knows). Asks for the email and password I might have used along with my phone number at any one of those stores. As if o would have used same password at all of them anyway? Don’t know what the devs are thinking, but there’s no way for me to open an account with this app. Called help line, robot asked for my phone number (the one the app says is already in use) and robot says doesn’t recognize it. Switches me to hold line that never gets answered by human (to be fair I only waited on hold a few minutes and decided I’m not supporting this anachronistic nonsense regardless). Clean up your mess, I’m deleting this app.
Love this App saves my family money and time thank you! ♥️
Love Safeway 5/5
Love this app and all my savings I get. Thank you for making shopping fun and easy!
On line coupons 3/5
Too difficult & unfair for seniors. Hard to utilize your app in store. Misleading “free coupon “ deals.
Good overall 4/5
But sometimes the scanning feature doesn’t work.
Consumer satisfied 5/5
Easy to navigate
Good app, bad WiFi in store 5/5
Every week, I go through the weekly ad and Just 4 U items in the app. I typically double check with the newspaper ad, as there are things left off of the app at times. However, when I get to the store with “my list” on my phone, many times the WiFi in the store is defunct. Today it actually deleted my list! So there is room for improvement.
List only works for Just4U items 2/5
By monique dc
I generally really like this app and have found it very useful however there is one big missing piece. When you add items from the weekly circular to your list you get no images you get no pricing information you get no expiration date.
This forces you to make a separate list usually on paper or in your cell phone of the items you are interested in from the stores weekly ad.
Come on developers fix this
This is a very limiting aspect of the app and in my area the primary competitor which is giant includes a list that shows everything and what you can automatically delete the expired items.
I recommend the developers check out giants app or just form a list of experienced users and let them give you direct input because clearly the people who develop this ad do not shop for their own grocery items
Love my Safeway! 5/5
User friendly app! Nice clean store! Friendly, helpful employees! Great produce!
Use it every time you shop! 5/5
I use the app every time I shop and the savings really add up!
App doesn’t work 1/5
You add things and they don’t show up at checkout. I’m tired of holding up the line trying to make sure but I get all the coupons. I’ll shop somewhere else.
I feel like I’m getting cheated 3/5
I liked the old way better. Before you got gas rewards and discounts and free items. Now you have to choose and the reward items are awful. I avoid chevron now because there is no point in going without discounts. I wonder if they have seen a drop in sales.
Love this app 5/5
I love how simple it is and very user friendly!!!
Safeway app 3/5
I have had lots of trouble with discounts and prices that I have loaded on the app not coming off at the register. This is very frustrating because I have to check my receipt for every item and make sure I got the discounted price. Than they make adjustments as needed.
You really safe a lot a money going to Safeway
App is good. Idea behind App is bad. 1/5
App works fine. I simply hate the idea I have to waste my time and load discounts to the app before shopping. I end up sitting in my car and clicking on everything just to get this done. So many times I do t do this. Just irritating everything has an app now.
Pretty Good! 4/5
App is great- now if only my Safeway had WiFi good enough to connect to while I’m there. I get horrible service there and their WiFi is VERY spotty. I’ve brought it up to a couple cashiers and they agreed with me. They know about the problem - but don’t do anything to fix it! :(
Safeway app 5/5
I love the Safeway app it’s been working great for me thank you for the app it helps me a lot I am on WW and it’s good
Needs works 4/5
I love this app. I’ve saved a lot of money by using it, but 95% of the time when I try to scan items from the paper or at the store, the scanner will not work. Please fix this!!
Love app 5/5
Hate that when you buy 50% items it sends the regular price back then takes off the J4U.
Gas rewards aren’t ringing in and the last three fills have had no gas rewards though we’ve spent $1000 in a brief period of time over the holidays.
Safeway is my store, I prefer it over all others in the area, however the last year or so they have not ben as good as they used to, dropping items I purchased often, I now get some of those items from amazon. They are doing better with opening more check stands when it’s needed.
They need to pay their employees a livable wage, we pay top dollar for groceries the workers deserve more.
The ap is great! 4/5
The ap does a great job of helping me save money. Now if the darn stores would only have the sale items in, it would be even better!
LOVE Safeway!! Only one question 😄 5/5
I work for Safeway so I absolutely love that we have a discount option available with this! My only question is when are we going to be able to have an add all button?? 😂 It gets kinda frustrating and tiresome to have to scroll through hundreds of items and add them all one at a time...I mean even having an add all at the end of each department option would be great!! It would make it so much better! 😄
I love this app! 5/5
By Rocky Mack
Very user friendly, first time using this on my upcoming shopping trip. I believe my favorite feature is the breakdown of where all the items are located, by aisle or category. Will definitely make the shopping trip quicker and easier to find what I’m looking for. Thank you Safeway for creating this app!!
Great coupon app! 5/5
By Murry May
Saved me a lot of money, a few cents off goes a long way!
Store and quality meat 4/5
I’ve a customer for Safeway since the 1970’s here in Alaska and I almost stopped shopping because of how I was treated as a customer! Let’s just say employees were not so nice! However I don’t know who boosted moral the employees are much better and the meat prices are awesome! Safeway could learn a thing or two from their competitors Three Bear stores because their meat quality is the best however the prices at Safeway are Great! Thanks for providing to the Alaskan Customers! I give you all 2 thumbs up!!! 👍🏼👍🏼
Easy to use App 5/5
This App works like it should! I like the fact that it keeps track of what I buy so that I get the best deals in the weekly ad. The only thing I wish it had was an integrated barcode for the cashier to scan on my phone for my “club card” savings.
Click all button 3/5
Please please please add a click all option. Takes way to long to go through every category and pick every item! Of course we want a lower price on everything, that’s the whole point of the app! ;)
Helps save me a ton of money!!! 5/5
All my wildest dreams have came true. It does help me get the deals.