Thank you 😊 5/5
Excellent option to continue buy my favorites Sally’s stuff !
Apple Pay 1/5
Tried to pay with Apple Pay and the transaction went through but it said I had no orders and all the items were still in my cart. So it charged my card. But I didn’t get my items.
Easy to use 5/5
By Pink stethoscope
Amazing app with great product.
Thanks for sharing 2/5
Your problem. I found it when I was downloading the app. In these times I think a coupon is the least of our worries. God bless you.
Good site 5/5
Shopping made easy and products you can depend on.
Horrible Experience!!!!!!!! 1/5
Don’t waste your time! Just go in store or choose a different beauty supply store. They don’t have ab updated system to make sure the inventory that tells you what is in stock or out of stock is correct.
Yes easy convenient free shipping. When I can’t make to store I just order here love it.
Great App 5/5
By Viney J
Convenient and easy to use!
All items on website not on app!!! 1/5
Downloaded the app to use instead of the website that I normally order on. My first time looking for a few makeup items that I use, I could not find what I normally buy. I referred back to the website to make sure it the items were available, and back to the app to confirm the absence of said product. Typing in word for word the item and did not show in results. How hard is it to have your website and app mirror the products and inventory. Pretty annoyed that you folks want people to use the app, but have a website that works better and has a full inventory, that makes your app worthless.
FATAL SERVICIO ONLINE 1/5
Hice un pedido en diciembre de ocho productos, nunca me llegaron y reporte el problema dos veces y nunca me resolvieron el problema incluso llame y nunca contestaron, estamos en marzo y hace dos días me enviaron un solo de los productos y los otros nunca llegaron. Pésimo servicio NO PIDAN ONLINE VAYAN A LA TIENDA!!!
My On-line Order with Sally’s Beauty 5/5
I purchased two lovely items and my on-line experience went very smooth. I would highly recommend this merchant to anyone who needs things. Sally’s Beauty has plenty of items to choose from. I am satisfied with their variety!! 👍😊
Sally’s Beauty they’ve great products. I’ll be shopping again.
Doesn’t work 1/5
App loads a picture of a woman and the Sally’s logo and nothing happens. No buttons or menus...just a still image
Problem with rewards 1/5
So far since I put the app on my phone it shows that I have no rewards and I have shopped Sally’s again just recently. What’s the problem?
My go to 5/5
I’m so busy and it helps to shop in line at Sally’s and I have free shipping which is super dope✌🏾
Sally app 5/5
It is GREAT!!
I like it 5/5
Really easy to find the products and make the checkout.
Doesn’t work lately 2/5
The app hasn’t been working lately. I have to constantly go to the website to order. I try to search for something that I know is on the website and it says “sorry we couldn’t find anything”. And whenever I just try to look at the sales they have it doesn’t load or it will say I have too many filters. When all I did was click on the shop now button. Please fix this.
Please fix problem 2/5
I recently downloaded this app fell in love with it. Now every time I try to put something in my cart to purchase it’s says whoops something went wrong and will not let me add anything to purchase. Please fix so I can re-rate this app
Online stock not up to date 1/5
By sallys online stock
I ordered a product online and it said it was “in stock” online. Two days later I receive a message that my order was cancelled . So I called Sally’s to find out why, and was told the online site is not up to date with what is in stock and what is not. So even though it says “in stock” and lets you place an order , you can never be sure you are really going to receive your product. So disappointing.
I LOVE THIS APP! 5/5
I recently discovered this app Dec 2019 and I love it! The rewards program is awesome and I’m already at Elite status. Not to mention that in addition to coupons I’ve received the weekly sales are amazing. And on top of all the great benefits I always receive my orders within 2 business days for purchases over $25. I’ve purchased all my hair care needs from Sally’s and will continue to be a loyal customer.
Love it but... 4/5
It won’t accept my employee number for a discount. I can use it on the web browser on my phone, but the app itself won’t recognize it. I could before, but now it won’t. Is there a new format for the app I have to try (for my number)?
Love this app. Always deals that you can’t find in store & always has products I need that are sold out in my local Sally’s store !
I like ordering my supplies on line. But need more hypoallergenic products. Thank you.
I just wish all my couples applied at once
Excellent sales rep Brianna is her name 5/5
Always willing to help me find a product goes above and beyond store3305 date1/29/2020
It works really well 5/5
I’ve bought things in the app multiple times and it’s really efficient!
App is not functioning properly 1/5
By Mandy g!
Any time I try and click on a category, it pulls up the page and before I can scroll down it jumps to a page that reads “0 results found”, which makes navigating the app impossible. I’ve never seen this much disfunction in an app before.
Good to look but can’t finish purchase 2/5
The app will not let me finish checking out keeps saying my credit card cvv is invalid number sheesh. So I see what’s on sale get my shopping bag list ready then stop at the local Sallys store to purchase.
Was happy until I went to check out... 2/5
By mad as a mf
As I have seen in other reviews, as soon I went to check out, all the items in my cart disappeared! Now it won’t let me add ANY item to my cart, just keeps saying “whoops, something went wrong!” Also, the coupon codes did not work and it was charging me shipping, even with Elite status. Hopefully this issue gets fixed fast!
Not worth it 1/5
By Jahhjah bless
The only thing this app is good for is pulling up coupons. It stopped letting me add things to cart, some of my coupons stopped working, it doesn’t show everything that Sally’s sells, and recently I tried ordering from the app where I used two coupons that covered my purchase and I’m elite so I got free shipping. After putting in my order it charged me for shipping despite being elite, I had to cancel and call to get my coupons back. This whole app is a joke you have better luck going to the store hoping all your products are there 🙄
You should also work on showing whether or not a product is in stock at the stores online and in the app.
I have been using this app for awhile now and I was pleased by it. Recently I can’t add anything to my cart. A message pops up that says “Whoops! Something went wrong”. It’s very frustrating as I use this app quite often.. or did.
You could always watch the review 1/5
Instead of me writing All that ugly regarding.
This app is dumb. I have had it for a while and had a few things in my cart went to purchase them and all of a sudden everything disappeared while in checkout and when I try to add other items back into the cart it says “whoops something went wrong” I even deleted the app and redownloaded and it’s still doing it.
Sally worker 5/5
So excited , I am proud to say as of January 19,2020 I will have worked in the great town of Fremont Ohio at Sally’s for 5 yrs I enjoy meeting the regulars and the New Customers and hope I will see you always come in till the day I retire we have a great crew I hope Store 10138 has a wonderful year 2020 May God Bless Us All
color view doesn’t work 2/5
I tried using color view but couldn’t even get past the loading screen, sat there for 15 minutes.
Can’t make purchases 3/5
Everytime I’ve tried to make a purchase on this app since Black Friday, it has crashed when I went to checkout. This time it crashed just applying a coupon and I’ve given up shopping on the site. There are no easy to find help buttons on the app to report this either. Every other feature is decent.
For two weeks now I cannot add anything to my cart within the app. I get the “whoops! Something went wrong” message every time. I’ve deleted and re-downloaded the app twice and am still having the same problem. Annoying.
I’m so glad Sally’s finally has an app. Was so thrilled when I found out that it finally came out, but what would make it even better is if there were an option to order online and pick up at store rather than just having to wait for the items to arrive.
Don’t order sallys. Just go to the store 2/5
I placed an order over a week ago and nothing’s even been ship despite it saying they ship the next day. No confirmation, no tracking nothing. I should have received my order by now. There is no way to cancel and order once sent either. There’s a way to click on refunds but when I click on it it says I can’t bc my items haven’t been delivered yet. What a waste of time. I’ve emailed customer care 3xs and haven’t heard back yet either. Never purchasing online ever again. Just go to their store and get your items IF you absolutely have to. Going to be looking for a new beauty supply store now.
Why can’t my old rewords transfer to my your new app? 3/5
By this is just...
I’ve always had the bonus card for discounts. But when I opened your new app, nothing transferred over.
It is not functional 1/5
I have tried to shop for hair products, I’ve tried to use the app to shop for Christmas- it just don’t work. I have to go to the website and search for the items I want to purchase. Very disappointed.
Dude.. where’s my order ?? 5/5
I luv luv this app so glad to have sallys ay my fingertips
My only problem is I can’t find out how to see my previous orders and for some reason it’s not collecting my bonus points 🤪
Great app if you aren’t trying to do anything 1/5
It’s great for looking at products but for example, you’ve really no idea what color a hair dye is until you get it and try so inevitably, it won’t be what you wanted.
Also, cannot get to my orders and it’s been this way for months. Every time I click on My Orders, it kind of freezes and then takes me right back to the home page.
What a crap app.
I received a coupon in my email, went to Sally’s to make a purchase and was told the coupon had to be in my account in order to use. I verified that the email I received the coupon matches my account info. They told me I had two profiles neither had the coupon. They proceed to tell me they can’t scan the coupon even though there is a scan bar on the email. Then I go home very frustrated and download the app and there is a coupon. Please pull it together, why send emails with coupons if they can’t be used. Tell us to only use the app. This would have saved me some embarrassment. There is no place to report issue in the app. Which could have saved you this embarrassing review.
Too glitchy 1/5
They are so pressed for everyone to use the app, but haven’t worked out all the kinks. Very glitchy experience, too many error messages. No thanks, I’ll stick to ordering from the website!
I’ve been waiting for this.... 4/5
App has a few bugs. But all in all, this is an impressive rollout. Better functioning than many apps that have been out for years. Way to step it up Sally’s.
Is whatever 2/5
Didn’t like it. Too forever to load , even more than usual.