What a mess 1/5
You know you have gone down the wrong road with choosing an app when, after the app has demonstrated that it doesn’t work at all, and after discovering that the only things on the “Settings” menu have nothing to do with setting any functionality of the app itself, you use the app’s function to send an email to support and when you touch send to submit your message the app locks up completely, blocking you from reaching any such support.
Some things might not be worth a few dollars, but not being worth free is a total fail.
Very difficult to operate and understand
By Chancellor Patrick
This remote is garbage. It barely works and had to continuously reconnect to the tv. It also charged me like $30!! Deleting this immediately.
Worked in a pinch - tip for Samsung smart TV 2/5
After tearing the house apart looking for our Samsung remote, downloaded this app out of desperation. I guess I wasn’t paying close attention because I paid $20 and thought it was free. Anyway...it has some cool features and it might be worth $20 if I didn’t have to keep reconnecting every time I wanted to adjust the volume or something.
Tip for Samsung Smart TV- did you know there is a button on the back of your TV that works like a joystick? You can press to turn TV on or use as enter button (which you will need to connect this app) and press the edges to navigate. Press and hold to exit back to home.
If I had known this I probably could have just used the button until I could find my remote and save $20.
This App Does Not Work 1/5
I see in previous reviews that one has to exit out the app and renter it to use the remote but months later it still does not work. I couldn’t even use a button without paying for the app and to pay and have this is unacceptable. Please update this app so I don’t have to exit and reopen the app in order to use the buttons. To pay and have this is not ok. By the way, I wanted to email without having to write a review and the message kept saying it wasn’t sent. Thank you, a concerned customer.
This app is useless, it works for about 6 clicks then you have to pay $20 for full access. It’s better to buy a new remote.
Scam app 1/5
Waste of $20 and no option for a refund. This app is not good
How do I get a refund
By Truth Missle
Apps won’t launch!
QWERTY Keypad? 2/5
Why hasn’t any smart phone remote thought to utilize a qwerty keypad yet??? It’s always a nightmare individual clicking on letters in whatever search bar your TV is on.
Please fix 2/5
Please fix this app would be perfect if it didn’t quit working every couple of seconds. I Keep deleting and reinstalling. I paid 20$ this needs to work. Please fix
Don’t bother 1/5
Attempts to trick you into paying 19.99, crap app crap dev.
Premium version not activated 1/5
Purchased premium version, 20 bucks but it still gives me the option to purchase again and doesn’t work. Loss of money.
Do not download this app 1/5
This app is horrible
Didn’t work 1/5
I tried and tried to get it to connect to my smart Samsung tv and it would not work for me.
Need the real remote 1/5
Downloaded this app because I lost my remote... but you need the original remote to connect the app..why would I need this app if I had my remote controller ??
Doesn’t work at all
Not working 1/5
Not working other than volume up-down
I am just going to by a remote 2/5
So I paid for the app but every time my phone goes to sleep, it disconnects and I have to get out of it and go back into it again, choose the tv. It takes forever. Waste of money.
Needs more functionality for $20 2/5
Recently downloaded the app and it seems like a decent app with the exception of two big things. I would want this app to stay connected to my tv somehow and also, and almost most importantly, it would be nice to have a keyboard pop up on my phone when typing things in to avoid individually having to select letters.
Doesn’t work. 1/5
It worked one time. This app is bogus. Samsung TVs are pretty bad as well. I got the app because the remote stopped working and now the app will not work either. I will never purchase another Samsung product.
Absolute rubbish 1/5
Terrible user interface with ads popping up and need for subscription.
Constant interruption with upsell to use remote on phone
Remote malfunctions. Company cust service people are nice and apologetics but Samsung hardware isn’t good but software awful.
By Annoyed with in app prompts
Really! I touched the app interface one time and was immediately prompted to rate my level of app enjoyment. I give it a one for asking for feedback before I ever really used it.
I have a Samsung UN40H6203AF Tv and an iPhone 7. Both are connected to my wireless router. Xfinity is my provider. After numerous attempts to get the app to detect my tv, I succeeded once and only once. I wrote to support and got crickets.
It’s frozen. Help. Seriously help. 1/5
I can’t do anything. Refund please.
Does not work! 1/5
Why do these apps not work????
Samsung mobile set up 1/5
Program does not connect to tv, for the 6th time. Samsung makes the worst remote (Best Buy recommends buying the universal remote) and now you can’t even turn on tv
Don’t buy it 1/5
Not worth the money for this app , each time I want to open it you have to connect and wait minutes it doesn’t work each time I use it.
Tried to send a message to developers but it doesn’t work 1/5
Paid $20 for this smart remote for a samsung and no apps appear so it is basically useless running it on an iPhone 11
Worst app ever 1/5
Ads keep popping up every time I would press a button. Saying to get premium and I didn’t want to .
Waste of time and money 1/5
If you don’t pay you constantly get adds. When you do you get an app that you have to use your physical remote to authorize over and over.
I have been loyal to Samsung for years, but between the adds on my TV and then asking me to pay for an app that most other companies would give you for free I’m not going to be buying anymore Samsung products.
Absolute garbage tries to sell you the upgrade every 10 seconds not counting the endless adds
Won’t let me use my keyboard
TAKE A $20 BILL AND SET IT ON FIRE 1/5
By John Hornbuckle
Burn that Jackson and save the frustration of getting this app to connect. I got two Samsung TVs . If I want to ‘connect to the 65 inch it connects to the 43 inch .if I want to connect to the 43 inch it connects to the 65 inch. Most times it doesn’t connect at all. Worthless is way too kind a word to use for this app.
Why I have to pay 1/5
You’re supposed give me a free service because I buy brand new tv. and I have to buy a app ? ridiculous !!!
For the amount I pay
Not dependable 1/5
App is fine when it will connect to television, but that is the exception and not the rule. Would keep it for free, but definitely not willing to pay.
Don’t work 1/5
Ad Pop Ups 3/5
Too many ad pop ups!! I like the app but every time i do something an ad pop up. I’m fine with them being at the bottom of my screen but they don’t have to pop up every time I click something.
Very Bad 1/5
I purchased this because I lost my remote. It doesn’t work at all and by reading another review I see that it won’t work without the actual remote so I just wasted $20. My rating is actually 0 stars!!
Not very easy to use. 1/5
By Duke of Bur
Doesn’t work 1/5
This app is
Worst app ever. I get an ad every darn time I click anything! Keeps asking for paid premium. So sad to see Samsung create a great TV and awful smart ap. Maybe next time an LG TV!!! Ugh!!!
Why would I pay $20 for this
It does not work at all in any way shape or form. You can try it but believe me.
By kill youtself
What a Ripoff 1/5
It can’t turn on the TV and must be re-paired with the TV each time you use it. *What a Ripoff *
Poor, poor, poor. 1/5
Nothing about this app is intuitive, convenient, consistent, predictable, or useful.
Won’t stay paired 1/5