Sam’s club scan and go 2/5
It’s not been that great for me because when you scan and you increase the amount it doesn’t go back after
Easy to use 5/5
By Me Cheat? Oh Yes!
Love this app. Very easy to use.
Makes shopping at Sam’s Club fast 5/5
By App daddy 123
Really convenient and makes checking out a breeze. Love this option.
It was so Easy 5/5
First time I’ve used scan-and-go and was in and out of the store within 5 minutes - this app works as advertised !
More people should learn to use this app 5/5
The ease with which this is used and the fact that all your receipts are in one spot makes it so convenient and missing the lines is a major bonus
Time saver 5/5
Best thing about this app is the time it saves checking out.
Love scan and go app 5/5
By CHA GIO
“Something went wrong. Please try again 1/5
For the past month every time I log in the app or add anotó the cart a message shows saying “something went wrong. Please try again” it’s soo frustrating!!!! Please F I X it!
Some us new moms need to pick up quickly as doing groceries with a newborn is no very practical.
Limited Receipts 1/5
By sams club customer-m
Receipts are now only stores for 6 months...and apparently the rest are gone now! 🤬
Sams folks are friendly and work hard!! 5/5
New app not working 1/5
This newly developed app does not seem to support all the data included that is new. Every time I’ve tried to use it I have to enter my CCV code and today it declined & I had to go through checkout line. Exiting the lady in front of me used the app, but she had to wait off to the side because the checkout scanner wasn’t working & had to be rebooted. Don’t know why card declined but can’t check unless I try to buy something else. Get it fixed before deleting the old app.
Pick up is pointless 1/5
By tricia plant
What’s the point of pick up if you still have to park in the regular lot, go inside then stand in the always super slow member services line, wait for them to flip through printed out papers to find your order then they have to print your receipt. And after all that you still have to take it all out to your car and return the cart. Now ordinarily NBD but the excitement for pick up comes when you don’t have to get your kids in and out of the car.which you STILL HAVE TO DO!
Scan & Go DOES NOT WORK 1/5
Don’t waste your time with this app. Am removing it after posting this review.
Twice I’ve taken the time to scan items, count items prior to checkout only to be directed to register.
Cashier and workers are clueless. I got “yes” it is supposed to work at this location. No number or other clarifying information was offered.
In and out 5/5
The lines were so long but I was in and out within 3 mins being able to use the scan and go!
User-friendly, just in time features that help me self-checkout from my app and skip the line.
Tried it just once, nice so for only bought two items. See how it goes next time when I get a cart full.
Chrissy 9670 5/5
By Chrissy Rae 9670
I love this app, especially when I can avoid the long checkout lines.
Apple Wallet Support 1/5
Trying to add my card to Apple Wallet and it doesn’t ever work.
Wrong voiceover feedback 1/5
The app provides wrong feedback when using voiceover with your shopping cart.
Rather than giving the actual item name, it instead says “cart item title“ for each item in your cart.
Additionally, for the item numbers it repeat the same information twice. For example, it will say “item number 1234 item number 1234” instead of saying “item number 1234“.
Scan & Go - Joke 1/5
Sam's app itself is probably ok, but the scan & go feature that has found "it's new home" here is a joke. You can't see what the item is you just scanned without going to the checkout section, you can't adjust quantities, or even empty your cart. Just use the actual Scan & Go app if you want this feature. While it still works anyway. Hopefully they will fix this stupid implementation of it before they kill the dedicated app.
Sams lake Charles Louisiana 5/5
By 12345678910cool dude
Scan & go is awesome. But store is so hot everytime I go in there sometimes I have to leave my stuff. Turn the ac on. & also clean up the store
I love Sams Club 5/5
Thank you for helping me to find a product..
Terrible app! 1/5
Old app worked great! This app will not even open☹️
Happy, happy! 5/5
First time using the app. I found it straightforward and totally easy to use. I was in and out of the store in nothing flat! Thanks, Sam’s!!!
By Warm Sienna
Soooooooooo.....convenient!!! Thank you. I love it!!!
Super Easy 5/5
First time using the app. The club was busy and we would have spent 30 min waiting in line. Instead we used this and we were in and out. Hoping for a good second time.
MUST HAVE!!! 5/5
This app is great I love how you can search and find anything that you want on it and make sure that your store carries it. My most favorite feature is the Scan & Go you are now allowed to scan everything as you’re shopping pay soon as you’re done finding your last item can go to the checkout and show a barcode and skip the line it was amazing I loved it!
Super convenient 5/5
Love the new app I love to skip the line!
Fast Efficient! 5/5
Was so easy to scan and leave!
By sams fan
I love my Sams club but they are renovating the store I assume to be like another one I have been too but I liked mine better it used to be easy to find things and seemed to have more selection. The rotisserie has been down for weeks and again selections are down and produce isn’t what it used to be. I hope things get back to some normalcy soon.
It’s not smooth! 3/5
You never know if it’s gonna work or not. This shopping experience today was a great example. It buffered and buffered and eventually stood on line at the self check because it wouldn’t go through. Then I tried again as I’m waiting and it magically went through. A couple of shopping times ago I actually paid it twice! Once through the online app and once through the register because it’s seemingly didn’t go through until after.
Made the pharmacy refill useless 1/5
Pharmacy refill was easy to use..... my dog takes 5 Rx’s and it wants me to enter her birthday when I refill. I did and the app won’t accept the date. This wasn’t required before. This is way less convenient since IT WONT WORK NOW! Off to call the pharmacy. Thanks for ruining the most convenient part of the app for me!
Financial Secretary 1/5
Have tried & tried & tried 😩 to load the Scan-n-Go. Have NOT been able to do so!
Pharmacy a joke! 2/5
No order in how prescriptions are displayed! How about placing them in order of last refill date so they’re easier to find for refills? I take medication that gets a new prescription every month and can’t be refilled. So, I have to go through every prescription since 2017 of these meds to find current meds.
No rhyme or reason to how the meds are listed make this app useless for prescription refills!
Scan and go is my new best friend!! Easy peasy lemon sqeezey!!
Nancy Marshall 5/5
I was needing to let synchrony bank know what I was doing because they blocked my first sale. I believe a quick call before the first purchase would have been an easy way to make it an amazing experience.
Lowest cost retailer 4/5
I am finding that some of Sam’s Club items are cheaper at Wal-mart at times. I am constantly questioning the cost of certain items. A customer pointed out to me that the 3 bottle pack of Chlorox bleach is way overpriced in that bleach is bleach chemically and that I could buy 3 bottles of the generic brand at the Dollar store for $3. I have been having to monitor Coke product prices at Sam’s and Wal-mart. Gas too. I feel I should be able to buy at Sam’s and automatically be getting the best price at Sam’s. I like the frequent $2 discounts on items I use. I recently bought an iPhone from Sam’s. Afterwards I realized that I could done better by buying it from AT&T. Some of the things I was told were not true. I felt cheated. Buyer beware.
Scan and Go is GREAT but the Exit Door wait? 4/5
Regarding: The Elmsford NY location
Scan and Go saves me a significant amount of time but that time is lost each time I have to stand in an extremely long and slow moving line to exit the store.
The exit door seems to have only 1 digital receipt scanner. The current exit door process defeats the purpose of using Scan & Go. Please address.
Also security should be present at the exit door to assist the store staff with receipt disputes. Today I witnessed a male customer being very aggressive & disrespectful with the female staffer over his receipt. The staffer maintained her professionalism but I could see the situation was escalating.
Best app ever 5/5
Scan and Go is the bomb! No more waiting in lines!!
Best App invention 5/5
This is the best app that Sam’s could ha e invented. You can scan as you put items in the cart and it beats self check out where the machines are often not working appropriately. I love using this to check out and to find items in store.
Awesome app 5/5
Just click scan and GONE!
Quick and Easy 5/5
By Water Llama
Love, love, love the Scan & Go!!! It probably saved us at least a half hour from waiting in line!
Best App I have! 5/5
I love this app! The only thing that could make it better would be to have a dedicated line for the app users so we didn’t have to wait behind those that don’t use the app.
Scan and Go is awesome 5/5
Always a great experience - the new Scan and Go makes it even easier to make my grocery trips easier. Love skipping the checkout lines and being able to pay from my phone.
Fast and easy 5/5
Very busy at my Sam’s club. Lines were long but I breezed through without waiting. Great app.
Love the scan n go app and product selections 5/5
Love the selection at Sams and now that I started using the scan n go app, it was a lot more convenient. Thanks Sam’S Club!!