Super easy and fast
Lo mejor!! 5/5
El sams está siempre súper lleno, y con esta forma de pago me ahorro mucho tiempo a la hora de pagar. Estoy enamorada de la aplicación
Superfast in and out of Sam’s 5/5
First time use, poeople try it once, and will be amaze !
Great store 5/5
Great store love the app, however I wish you would carry those sugar waffle things that the store in California carry’s!
Sams credit app 1/5
Can not access it since yesterday. Called member services he gave me direct tv’s number when I told him I didn’t want was on special and the other girl I called on the other number told me they only had a “scan and go application”. Both were rude and both admitted they were not in the USA.
Totally awesome 5/5
By just buy the app
Lots of good deals and can get in and out as fast as you want, with self checkout areas or on the app. Don’t have any of that connivence at Costco....
Used it for the 1st time today and was able to get my items scan and out the door, no waiting to be checked out
Shop and go 5/5
Excellent and very convenient. Allow us to see the total to control budget, avoid lines and the best saves time.
Horrible, can’t log in, slow and redundant 1/5
I create an account, verify myself. A day later I have to resign in clock the “I am not a robot” over and over and over and over and over...delete the app. Resign in, “your password isn’t long enough”, weird...cause it was long enough yesterday. Have to reset my password, check my email, create a new password. This is an ever occurring issue! I wouldn’t even deal with it if I didn’t have to use it for curbside pick up...which actually it has NEVER worked. I have to go in every time. Please don’t make an app mandatory for customers if it doesn’t even work.
Always Accesses Location for Order Pick-Up 1/5
I do weekly pick-up orders and I am required to give the app access to my location “always” rather than only when I am using the app. Battery draining and privacy invading! FIX YOUR APP!!!!!!!!!!!!!
Can’t login 3/5
Used to work great but recently unable to login. Keeps asking to confirm I’m not a robot after I’ve done that part already.
Not working in store 1/5
I cannot checkout anymore using this app. Never works
Out of stock 3/5
When I’m ordering stuff for pick up the app often says out of stock then when I go in the store it actually is in stock. I was putting an order together for tomorrow and I have so many items out of stock I’m going to have to go in and shop anyway.
How much? 5/5
Did you ever get through the checkout at Sam’s and the clerk tells you it’s twice the amount you thought it was? That is one of the main reasons this app is a great utility always have a running tally.
The other huge benefit is wasting zero time on self check out kiosk or main checkout registers. As an example I was just at Sam’s on a Friday afternoon late. Call the checkouts or jampacked. No lady with the app out the door boom gone. Terrific.
Login Failed 1/5
By True Desi
Cannot login in to my account
I really don’t know what stars to leave 3/5
I have tried several different days and times but cannot log in to my account. I get the “check if you are not a robot” then put check marks on the pics that have xyz, but then it goes back to the robot question. What is wrong? A non fixed issue? Please advise.
App issue 3/5
When I hit add membership to Apple wallet it gives me a error and says unable to add to Wallet. I also deleted the app and reinstalled it still having the same issue I have the iPhone XS max if that makes a difference.
Why to I keep getting the verification screen 1/5
I used to be able to shop on the app but now when I sign in it keep repeating the I am not a robot screen to check the boxes over and over
Payment method 4/5
Please add Apple Pay support to the app check out.
Also, please have option to add nickname for different payment cards.
Add to apple wallet does not work 4/5
By Bug gitter
The account page provides an option to save the membership card to apple wallet. This gives the error "Unable to add membership to Apple Wallet, try again"
Fast and easy 5/5
By Sensational Family of Six
Love this app. I can be in and out in no time
Would like to give 5 star but... 4/5
The app used to have the option to add your card to Apple wallet, but they removed it. It was very convenient and I believe that more people than just me miss that option. That is all that is missing in my opinion
I can’t log in 1/5
Can’t pass the I’m not a robot section. Keep bringing me back to the same text over and over again.
How ridiculous that I need to turn on location in order to check in for my pick-up order or having to go inside and wait around for thirty minutes waiting for someone to figure out what they need to do to get my items for me. That defeats the entire purpose of placing an order online(speed and ease of use) for pick-up especially if I have someone else, such as an employee, picking up my order. I sure don't want them to sign into the app under my account. Fix this or count me out on ordering through the app and picking it up. What an absolute waste of time.
By Bigger Button
Excellent shopping trip. First time using the shopping App.
Used to love the app 1/5
By Sirit too
I used to love the app/scan & go but now when I login it keeps bringing me back to “I am not a robot” screen. Very frustrating when there are long lines at Sam’s
I hate this app 1/5
I was excited to get this app but nothing works. It won’t let me sign in, won’t bring up products, the scan and go DOES NOT WORK, I’m so annoyed with this. I just want to see my account.
Can’t add card to Apple Pay 3/5
What happened??? I can no longer add my card to Apple Pay. Please bring back this option!
Can’t stand this app! It really stresses me out! 1/5
I downloaded the app for the scan and go and would not let me check out on multiple occasions then I was on it trying to order online and signed me out! I’ve spent the last half hour trying to sign back in and keeps taking me through the “ I’m not a robot” process and keeps asking to identify pics!
Can’t sign-in 1/5
Got a new phone and downloaded the app, but I can’t sign in. Tried resetting my password in the app, and it says my email doesn’t exist. I can sign in online fine, and my old phone is still signed in. Just keeps making me ‘prove I’m not a robot’ over and over.
The fastest and most effective way to shop at Sams! Love it!
Login Issues 1/5
***ZERO STARS***This is the second time in about six months that I have not been able to get past the "reCaptcha I'm not a robot" screen. Now I remember why I deleted the app months ago. I had just today reinstalled the app and created a new login password since my email was still on file. After entering email and password you're asked to help keep your account safe by verifying you're not a robot and using the reCaptcha image identifier, but it never works and continuously starts over with new images. I was curious how many times it would allow me to go thru with it and I finally quit after 10 times. I am going to delete app and bid sams good riddance.
Can’t log in to Sam’s Credit card on your site 1/5
This worked a couple of years ago but now I have to go on line directly to Synchrony banks site in order to check my balance and charges. I wish you would fix this. Thanks
Terrible app 1/5
By Janet Mullane
I installed this so I could do order pickup. After I signed in, I was stuck in a never ending cycle of tapping all the squares with stoplights and verifying I’m not a robot. IT NEVER ENDED!!! Never got to go into the app. Deleted it immediately. Really Sams? In this age of tech, surely you could make this work...
Credit card 1/5
I can not access my credit card account anymore. Please fix
Takes me on a endless recaptcha cycle 1/5
Takes me on a endless recaptcha cycle when I try to log in! It just keeps giving me more and more challenges but never logs me in!
Scan and Go! 5/5
By Mal & Mike
The scan and go portion of the app is the best part! Works perfect and no waiting in line!
Can’t sign in 1/5
Just recently got a Sam’s membership so I downloaded this app to help me shop. Created an account and when trying to log in it takes me through the verification that I’m not a robot. I pick the pictures it asks for, I hit verify and it takes me back to the log in and not a robot verification and never actually lets me log in. If I do the verification too many times it eventually will tell me wait 15 minutes and try again. Very frustrating. Would not recommend this app.
Excelente experiencia 5/5
By Hito DR
100% la recomiendo por lo fácil , rápido y ágil que hace el proceso de compra y facturación.
no receipt for scan & go 1/5
By Chromecasts owner
check my email for the receipt anytime i used scan&go find none so far.
Happy Customer 5/5
Enjoy phone app, in and out quickly, no time wasted, Even on the busiest days, Thanks
Why no Shipment or Notifications 2/5
Order made 3-4-19. Said delivery by the 8th. It’s the 11th and Nothing ?
Mr roboto 1/5
Love when NUMEROUS people complain about an issue like being unable to sign in to an app because evidently sams club thinks we’re robots and whoever gets paid to actually read and respond and maybe (gasp)even fix the issue does nothing.
Again, to pile on with multiple people...your app is no bueno. Can’t sign in. Robot thingy is not working.
Why bother with reviews?
Smooth experience at IL location 5/5
Pretty smooth experience at my local store. Scans easily, no waiting in the checkout lane, easy to do multiple quantity. I setup payment first time and now I don’t even need to get out my wallet at all. Only thing would be to add wine and age verification. I don’t see why you can’t do that if you can buy wine online. So for now we just skip the wine to avoid the hassle.
Best thing ever at Sam’s 5/5
Are use this app every time I go! I love it
Is not working! 4/5
I have used the App several times without problem. Yesterday (03/10/2019) I tried and no matter how many times I tried to sign in and tell the App I was not a Robot, it would not sign me in. This morning I am still unable to get passed the Robot verification. Oh, and I also reset my password thinking it was the problem. Could you all please fix this? I really enjoy using this App.
IM NOT A ROBOT 1/5
I keep trying to sign into this app and it keeps asking me to verify these stupid images over and over and over again. I’m not happy that I have to even give it one star!!!!
They don’t ask me to verify I’m not a robot when I’m checking out in the store spending hundreds of dollars 🤬😡🤬😡🤬