By Cutie Charlie
I like this scan and go at Sam’s Club. It is super easy to use and very convenient. No more waiting in line.
Great place 5/5
We can’t Live with out Sam’s club because we have a big family
I think it’s ready II think it’s readygift
Scan and Go is the Way To Go 5/5
Scan and Go on the Sams app is absolutely amazing. You use the app to scan your items while you shop and checkout through the app. I love it!
Enjoy Using 5/5
The app has worked well, and I especially appreciate not having to stand in the checkout line.
LOVE 🌟LOVE 5/5
Absolutely love Sam’s especially the scan and go and no line. Thank you
Why does this app always delete my grocery list? 1/5
This app would be so helpful if it didn’t perpetually delete my list. If I have to set my phone down in the middle of making the list, it will delete it immediately. It’s the most frustrating app I use! Please make this app more user friendly, like the Wal-Mart app. It would be great if I could create the list over the course of several days but I’d settle for it just not deleting my list within seconds if I have to take a short break in the midst of making the list.
*And now to leave a review I have to create a nick name. 🙄
Worked great until they made me update it 1/5
Force me to update the app after I updated it it kept crashing I spent the next 15 minutes in line trying to check out on my phone or check out using the register I could check out with the register faster than I could do it with my phone. Part of the reason I came to Sam’s was because I could check out with my phone I gave up and left the store without my purchaseBecause I did not want to stand in the line any longer
Sams Easy as 123 5/5
By SC life is good
Sams App in store is very easy and fast for checking out. Keeps track of purchases
Please fix it! 2/5
Cannot even shop with latest update. Cannot scroll to the top to search or select departments. Defaults to mid way down the page not top.
Excelente aplicación. 5/5
Muy fácil y rápida
Checking out twice 3/5
Checked out on the app but had to wait a long time just to get out of the store.Why have a speedy check out if you can’t even leave the store
Best practical app ever. Period. 5/5
By Dominic I.
This is one of the best practical mobile app ever. This is coming from a software engineer. Keep up the good work
App issues 1/5
By Artur Martiros
This past few days I tried putting items in my cart but I wasn’t able to. Whenever I put something in the cart, the screen freezes. I am not able to use the app anymore.
Scan and go 5/5
No line waiting I was in and out in 20 minutes very helpful 👍🏽👍🏽
Easy and Convienent 5/5
Sam’s Club has the latest products. The scan and go app makes shopping easy. Also as a plus member I get free shipping on online orders. You can’t go wrong with that.
Charged shipping 2/5
By Lori Zielinski
I have plus and it still charged me for shipping.
Order difficulty 3/5
I tried to change the shipping address but it would never update. Wanted it shipped to another individual. Finally gave up and had it shipped to me.
LOVE IT!! 5/5
I LOVE how convenient this app IS! Love the “Scan & Go” feature, since it allows me to skip the line! VERY CONVENIENT!! As a matter of fact, my membership almost expired and I was able to renew right from the app! THANKS FOR A GREAT MOBILE APP, SAM’S CLUB!!
Love Sams love the app 5/5
Shop and go is great and being able to shop and have it delivered is fabulous too!
Always Something 1/5
Repeatedly tried to order items for pickup. Kept going round and round, selecting and re-selecting pickup dates. Kept picking 4 pm which was a listed option, kept kicking that out. Ok, removed muffins maybe that’s the issue. Was a let to finally get pickup order for an earlier time slot. Why show me slots that aren’t available? Still didn’t get the corn bread muffins. If I could have ordered the Tide HE Ultra somewhere else I would have. And this is the second go around tonight. First Leo having trouble with checking out. Seemed like I was checked in and could see purchase history, but ultimately it kicked me out and I had to sign back in. It kept asking for payment but wouldn’t let me add a card. I hate this app. This app has not evolved as quickly as the WMT app. Also can’t add items to existing orders. Dumb.
Item pick up has been horrible for 3 months on and off 2/5
I love the app and depend on it heavily. I’m super bummed that the order ahead part of the app is so glitchy. Many times, I have made a whole cart, gone to check out and then remembered one more thing, added it, and then went back to try to check out and it gives me error codes, invalid cart #, blah blah. Please fix this!!
New Sam’s store 5/5
It’s been over 20 years since we had a Sam’s club in Niro,wv
U are makimg a big mistake by not having one I the hurricane,wv area
Plenty of property
No rime or reason for your staff who determine area to put one , but I think if I owned a corporation
I would definitely survive the area
Not very educated staff in that area
Can’t buy anything 2/5
I can shop all I want until it comes time to checkout. I get the message “Your cart was changed from another device. Please verify before trying again.” Well, I verified, same items in cart. Guess they don’t want me to buy products with them anymore.
App used to be great 1/5
The last update... Trash....
I’m unauthorized to access cart/contract... Won’t be spending money here until fixed.
Just saved at least 30 minutes at checkout with Scan and Go!!!
Cindy Lane 5/5
By Talley Lane
Didn’t have to wait in a long line like the app very well
Excelente app service 5/5
Love I don’t have to do lined any more
Thank you Mr. Amyn for your exceptional customer service. 5/5
I am so
Long time customer 5/5
By Thanks for their hard work!
Pharmacy staff are so helpful and courteous.
It took forever
Love app but online ordering not working 3/5
Need to fix online order check out. Not allowing me to checkout
By montanta girl
I’m 72 years and it was easy to order
One stop shopping 5/5
Easy ordering online. Great variety,in club and online.
Pleasant staff always willing to help. Great prices.
Scan and go 5/5
Best thing ever!
Good for a few things 2/5
Love this app for scan and go in store, but to order anything online it’s a major hassle. You have to list your delivery address as a commercial address or it won’t allow you to move forward, and it asks over and over again to verify your payment method which then requires you to add all your info in again.
One complaint 3/5
For the most part I like the app and I use it every time I shop. However, one complaint is that it doesn’t show you the price of the items as you scan them. It shows you the item and its description but not the price. This requires you to have to go into your shopping cart and find the item and it’s associated price. Why not just give us the price as soon as we scan an item? It would help us catch mispriced items immediately. Which is probably why they don’t show it to us.
Super easy! Love scan and go! And curbside pickup. Employees are very courteous! 5/5
Love s. Employees are very courteous!
Love the convenience 5/5
Have been sick with COVID and it’s a very, very convenient for me and family members to use during this time!
Speedy checkout 5/5
I love this idea, especially during this time of COVID. HOWEVER, I enjoy speaking with the smiling faces
Sam’s club app is the best!!! 5/5
It’s so easy to use!
Scanning at the store 5/5
First time using the scan and go application of the app. Who is easy to use. Will definitely be doing my shopping this way moving forward.
By amir ashour
We loved Sam’s club
Waste of time 1/5
I’ve placed an order on the app that was cancelled by the store just before I arrived and now I cannot process payments through the app. When I slide to pay it does not process. I HAVE to go into the store to shop. The app is not very convenient for me. Before I moved I used the app quite a bit to expedite shopping trips.
Out of stock 2/5
Items are often out of stock but you do not know until you try to check out. Also the payment system is buggy and never works the first five times you try it.
Unclear prompts. Change figure out how to delete old debt/ credit cards. Clearly not well thought out system.
Great club 5/5
I prefer Sam’s to Costco I like the product selection and the scan and go feature. Checkout is easy and no hassle.
Updated 4/9 and now app won’t work for pickup 1/5
Updated app today and now it will not allow me to save a pickup date or time yet alone an additional person. Guess I won’t be buying from them.
Love the app 5/5
Makes shopping easy