Pick up items 5/5
It was fast and no waiting!
Easy and convenient rather spending more time in the store. Click and go!
Items removed from cart... 2/5
Items are removed from the cart every single day! I’m a busy mom and I work at a hospital so I may not always have my order in the same day I put my items in the cart. It’s beyond frustrating to put some stuff in the cart that I don’t want to forget and come back to it empty the next day!!
Absolutely love this app. It’s awesome to shop with in the store or at home.
STOP READING MY CLIPBOARD 2/5
There is no earthy reason this app needs to read my clipboard every time it is opened. Stop that!
By Jump frog6547
The scan and go is an awesome tool to use The sore was very clean, well organized and the store was well lite.
Makes life so much easier 5/5
Love the options to order online and pick up at the store
Easy and convenient 5/5
By Pardon frees U
Winner, winner chicken dinner! 5/5
At last an app that delivers what it advertises. By far the best I've seen to scan and go. A must have for anyone shopping at Sam's. Never stand in the checkout line again.
Renee membership card 5/5
Fast, convenient, and easy!!
I just had my first ordered pick up. It was so quick, easy, and amazing! They were so nice! Thank you!
love the convenience and the friendliness.
My Sam’s club app froze on “loading tire finder” 1/5
By unhappy former shopper
I can’t unfreeze it and continue on line ordering!
Sam’s Club 3/5
By SuzyQueSunshyne WhiteWitch
I have been member for many years now. I get the premium membership so I have $$ at the end of the year. I Love almost everything about Sam’s except the “scan & Go” app won’t let me pay for items in Food stamps, like the registers do.. if I could check out using my food stamps this would be a 5-star review !!!!!
On hand stock 3/5
You never have coke for in stock. Please up your orders, or limit people to so many
Scan and go is the best new convenience I’ve seen in shopping! 5/5
I will shop at Sams before any other comparable store because shop and go is so convenient and it limits the number of people I come in contact with and the amount of time I spend in public. Thank you Sams club!!
No EBT :-( 3/5
Would be great if the empty cart button wasn’t so close to the checkout button.
And add EBT what’s taking so long!?
Great options 5/5
Thank you so much for great prices, availability, Customer Service. So thoughtful to allow so many options for payment and pick up. Thank you.
Quick friendly service from Marrisa! Thank you
I Instagram’s pick up times are in high demand but there should be more slots available, picking up items two days later after you order them is really inconvenient
With shipping fee!! 1/5
By linalyn li
Shipping is not free even though you’re a member. You have to be a plus member to get it free. Not so good!
Default payment set to reward $$ 1/5
Don’t like the default payment being set to reward $$...did not intend to use for this purchase...noticed too late to stop it.
Website works poorly 1/5
By General Pat 2
Freezes a lot and glitchy
Love scan n go 5/5
So much easier to shop using scan n go.
By Hide C
I love being able to pickup my order so I can try to protect myself from exposure. I just wish they had a same day service.
Easy with my orders
Easy and fast! Never have a problem getting what I need😊
Great store 5/5
By Rose LM
I Love Sams Club because of the variety of foods and the service to be able to order online when you need to!!👍🏼
Pick up 5/5
Easy to use and order
I dire need to upgrade. Old, dirty and disorganized. 2/5
SAMs is cheaper but it has a lot to learn from Amazon
It’s ok 3/5
By Where are the Purchases Apple?
But I cannot use EBT.
On line services 5/5
Pickup in club is excellent. However, why don’t we have in PR the option to order on line?
Fast FREE 5/5
Fast and free shipping
Quick and convenient 5/5
I love this method !!!!
Scan and Go is awesome 5/5
We use scan and go every time we shop and it has always worked flawlessly. It is so great passing by all those people in line and heading out the door. We have also used it for gas purchases and it works great on that as well.
User Friendly... 5/5
By T. Owens-Wand
I really enjoy purchasing my items electronically and picking them up! The AP is extremely user friendly too. Thank you Sam’s Club & STAFF!
Pretty good, could be better 4/5
Comparing the sams club app to the Walmart app- the Walmart app provides more accurate information about their products including more photos with all the nutritional information. I also really wish you could use the app to search for items while in the store and it would help you locate them.
By The awesome boys
Something is going wrong with the frequently ordered list. I keep loosing items I have purchased previously or have added. I should have over 200 items in that list and there are only 24 now. I spent a lot of time re adding items so that they would appear on that list again and this is the second time they’ve disappeared. There is no rhyme or reason either to the items that remain. Some were purchased years ago and some recently.
Pick up option 5/5
I love this feature that Sams offers to their customers and the employees are always so friendly
Scan n’ go 5/5
By Reno Daddy
We love the Sam’s club app. It saves a ton of time. No more standing in-line waiting for a cashier.
We walk in, scan our items as we shop.
Then walk past the cashier to the exit.
Not enough teller help 2/5
Every time we go there -there are not enough teller lines open and they are forcing you to ring up your own stuff either at the kiosk or scan and go. Ridiculous!!
I think they’re going to make us ring up our own stuff and not hire the help they should give us a discount or something since we are doing their jobs for them.
Sherry Davidson 5/5
Love our Sam’s Club in TempleTx
So easy to use. Seems secure. Never had an issue, yet.
Love scan and go
Some food is not fresh. We get whatever we picked up, but there is no mechanism to return them 4/5
By nc buyer258
Love it! 5/5
First time using it and very pleased with how easy it is to use it!!
Easy to use 5/5
Navigating this application is super easy! Thank you
Love Sam’s Club 4/5
The app is user friendly. Have it 4 starts because sometimes it glitches!
Kicks me out 2/5
I loved the app when it worked, but now I don’t know what happened but it signs me out everyone and when I try to log in it says “welcome sams club pharmacy customer please use your samsclub.com login.” One I don’t use sams club for the pharmacy and two when I go to the actual sams club website I can sign in very easily using my log in info. I’ve tried resetting my password a million times and I still get the same message. I’m at the point where I’m ready to delete and cancel.