No connection 1/5
When will the IOS update. It’s disappointing to able to use my cámara to transfer pictures to my phone.
No Longer Works 1/5
Worked great until they stopped supporting updates for new iOS. Samsung basically bricked the WiFi function of their cameras as every other recent review states. I have an NX300.
How am I suppose to get my pics to iPhone? 1/5
Why all of the sudden stop updating the app so it doesn’t work with current iOS 13? How am I suppose to use the WiFi function on the camera with my phone then? Stupid
No Longer Works with iOS 13–Samsung WB800F now a Useless! 1/5
Since iOS 13...I can no longer use my trusted WB800F WiFi Camera. I really liked the WiFi connection my Samsung had through this camera app to transfer pictures and videos to iPAD, I EVEN BOUGHT A SECOND WB800 F and gave my first one to my daughter! We travel extensively and there are always hundreds and hundreds of pix and vids to transfer and edit, but now these cameras are useless UNTIL THIS CAMERA APP IS UPDATED. As a Samsung loyalty customer—our TV is also SAMSUNG! —I am now losing hope in Samsung, if they choose to throw their good customers “ under the bus” and drop their support to the WiFi transfer app. PLEASE UPDATE!
Here is an EARLIER review I wrote about my WB800 F WiFi camera together with this camera app:
Awesome! awesome! Awesome! This is a FANTASTIC camera app. It is loaded with features. Thank you, Samsung for fixing the incompatibility issue with iOS 8. My faith in Samsung has been restored. This app, together with my Samsung WB800F is an engineering feat of technology and so much fun to use. I can't say enough about this feature-loaded camera when paired through this camera app.
No longer supports iOS 13
Poorer WiFi feature 1/5
I can not use WiFi feature after new iOS update
So I can not down load any photos out camera
Please update this app so we can use WiFi feature
Please update this app 1/5
I use this app to transfer videos from my camera to my phone. I use my camera a lot and it’s really inconvenient to not have this app compatible with any update over iOS 11. Will you please update this app! I need it!
Stopped working w iOS 13 1/5
Absurd. Please fix so I can get images off my camera!
Stopped working 1/5
Not connecting to camera anymore
Not compatible with ios 13 1/5
Doesn't work after updating to ios 13 and apparently there are no plans to update the app. What a disappointment to long time customers. I got my Samsung nx300 in 2014 but I guess that's ancient history and I should just run out and buy a new $700 camera, right? I'm done with Samsung as a brand - the long term support isn't there!
Yr killin me Samsung 1/5
By Lollipop Jesus
I can detect and connect to my NX30 in WiFi settings, but app refuses to acknowledge the connection. So it’s just useless.
Dependable until today 3/5
Found it dependable for awhile. Today however it stopped working. Tried finding a fix but it’s been futile. Tried looking for customer support however it’s been equally rough. Freed up storage space and yet nothing.
This app quit working with iOS 13.1.2 1/5
You can no longer connect the the Samsung Camera Network. Actually it looks like you’re connected to the Samsung Camera network but when you open the app you get a message that the iPhone isn’t connected to the Samsung network.
Update the app for ios please!!! 1/5
Please update your app, it’s useless if I can’t transfer my photos.
Please! We’re all begging!
Won’t work on iPhone. 1/5
Why have an iOS app if it won’t work with 13????
SAMSUNG FIX IT NOW!
IT JUST TAKES A LITTLE MONEY TO PAY AN APP DESIGNER.
GET OFF YOUR TAIL!!
I am your customer in camera NX300. Stop supporting service makes your product is a garbage . 1/5
I am very disappointed on your app update service! How could I continue to rust your brand on any your products?!
Stupid App Doesn’t Work 1/5
The app just... doesn’t work if you have Apple. Yet there’s an app for it? Like what’s the point? Literally it’s the most useless app.. 11/10 would not recommend.
Samsung’s apps are just as bad as there phones 1/5
Titles says it all. The apps are bad just as bad as there phones.
Junk -1 year later 1/5
It’s been a year, and thought I would try again. Camera has sat in a drawer. Still unable to connect the camera to the iPad using the app, WiFi, Bluetooth or camera adapter. Chatted with Samsung tech and told the only way to connect is Bluetooth. Still doe not connect. Then told it isn’t compatible with Apple. Useless app and camera for me. I know it isn’t an Apple product, but why have an app for it?
This is my first review, but I felt strongly enough about the poor performance of the app to write one. I have the samsung ek-gc200 camera. I also use an iPad Pro. Unable to get my pictures onto the pro. I bought the micro to sd card camera reader, and nothing. I downloaded this app, and just continues to tell me to connect to the cameras WiFi network (no network detected). I just chatted with Samsung tech, and the results were not good. I was told that the app is not compatible with apple. What? I downloaded the app via Apple App Store onto my iPad Pro. How can it not be compatible with Apple. Then I was told I just have to wait for an update to the app, making my Samsung camera useless. I have a Kodak camera that does just fine. No problems using the card reader to download. Not an Apple issue, not a Kodak issue, strictly Samsung. Very disappointed.
When trying to transfer photos from WB800F, after choosing the photos to send from camera to iPad it crashes. It used to work.
Does not work and never did work well. Have used what I could get to work of this app for some years. It’s been junk from the beginning. This was my first and will be my last Samsung camera.
It does not work 1/5
It never works. Always crashes. Terrible app
Unfortunately you aren't updating app to new IOS 1/5
Everything was working fine of course until y'all released that you weren't updating app compatibility. Have two Samsung cameras, now I'm forced to use a laptop.
it’s okay 3/5
i’ve been using it for a couple years on my older phones, and it works fine, like all my pictures end up going through, but the problem is that it takes ages to connect to my phone/tablet. sometimes it connects immediately and others i have to restart my phone etc just to get it to connect. yikes.
Poor service 1/5
Few years ago I bought a NX200 and I was so happy loading my pic to my phone by the app, but something happen that I can’t do any more, is really frustrating to do few steps, for the camera give you a error message, and try again and again for nothing work, This app is bad don’t download
More Samsung JUNK 1/5
The only reason I gave this app a one star rating is because I don’t have an option to give it a lesser rating. It worked fine at first but it doesn’t any longer because Samsung won’t upgrade the app or create a new one that supports iPhone upgrades above iOS 11.
“Create it and Forget it“ must be their motto because they do nothing to keep their customers satisfied. This feature is one of the reasons why I purchased my expensive Samsung camera. Takes great photos but if I can’t use the app, it’s pretty much useless. I used to have a Samsung smart phone, but I had problems with it and had to switch to Apple because I can’t afford to keep purchasing new phones every year. Better to pay the extra money for Apple because it lasts longer and they actually stand behind their products.
“FYI Samsung, if you want to try to keep up with Apple, it would be a good idea to keep Apple customers happy as well as your own!!!!”
This will be my last Samsung purchase because it’s quite obvious they don’t care about their customers or even their own reputation because I’m seeing tons of bad reviews regarding this app and other Samsung products that prove this theory.
This is ridiculous! 1/5
Samsung is like the person that is always starting a new project but never follows it through to completion.
I bit the bullet and switched to iPhone after years of strict Galaxy usage...but as usual, Samsung can’t keep up. Just like with the nx30 camera I purchased in 2015, and several lenses...suddenly Samsung stopped making the darn things! So here I am, with a new iPhone, and an obsolete camera (that is amazing on its own...Samsung messed up not pursuing that niche) but now I can’t get the smart camera app to function on iOS 12 (that was already on this phone). Of course it worked seamlessly with my Galaxy S8! Bitter much? Be the bigger company and fix this app to be compatible with your competitor. It obviously worked a few months ago because I see 6 positive reviews.
You had one job Samsung! You’re too focused on curved screens (which are also horrible) and stupid VR headsets to invest in the phone features and apps that always kept me coming back to your brand! Apple has officially surpassed you in all aspects. And just like my stupid matching Samsung washer and dryer that got recalled after 2 years!!! I go to buy a new one and you don’t even make the same colors!!! So now I can have a jacked up mismatched set that I worked so hard to pay for to have a matching set to begin with! Please, fix this app because I am sick of getting the shaft from my poor decisions on “investing” in Samsung products!!! Enhance what you’ve already got and stop trying to one up Apple!
Why? Not compatible for I phone 8 1/5
I use Samsung and many others Top Brands so now I have an iPhone 8 and it won’t let me enjoy The this app i’m assuming because it Samsung in this is an iPhone 8, otherwise anything else it works great on my other not I devices.
Not Supporting upgrade is terrible 5/5
This camera takes fantastic wonderful amazing incredible images do not provide support for the new operating system is terrible god awful. Again the camera is excellent the app still works ya 😀
Shame on you! 1/5
Shame on you Samsung. Two years ago (today is September 2018) this app worked flawlessly. (I’m using the iPhone 6 and NX300The latest update is so bad. I used to be able to do all the tasks in the WiFi feature. Now, I can only use “Remote Viewfinder” (self-explanatory) and “auto-share” which allows you to immediately send a captured photo directly to your phone after the shot has been taken. Don’t let your phone time out or the camera time out, or you will have to reconnect your camera and phone again, from the beginning.
Software Update Needed 1/5
By Smalltown gal
I usually love this app because of how easy it is to use. Not right now though. EVERY time i initiate a transfer of my photos the app crashes and closes. Please update to fix this issue.
Wb250f camera 3/5
By Bear clau
Transferred pics using WiFi from the camera to iPad camera roll, however, using it for awhile it stopped working and when I would select transfer the iPad jumped back to home screen.
Anyone have and thoughts?
Doesn’t work for ios 1/5
I don’t understand why this app is in the store if our phones are not compatible to be used with it. By that I mean the NFC (touch device to device to transfer) that you need to transfer photos will only work for apple pay so this app is useless.
Useless app 1/5
This app was basic at best but with each Apple update, it becomes more and more useless. First it was difficult to connect to my WIFI network or even my phones hotspot, now the camera will attempt to transfer my photos and says “Transfer complete” but nothing shows up on my phone. Very disappointed to have bought a relatively expensive camera for these features that gradually stop working. Please update this app!
Crash and burn 1/5
Even after this app has been update, it fails when trying to download images off of the camera through the app.
I don’t see why everybody’s problem is with this app, it works perfectly fine for me and I love it
More Samsung Junk 1/5
I had my fingers crossed when I seen the update. And just like I thought, they still can’t get it right. This app is worthless on any apple device. It takes a few steps of going back and forth between devices to connect. Once it connects, it will take pictures, but if you try to zoom in, it immediately crashes. It just reminds me of why everyone I know only use apple. After 8 years of leaving Samsung/android products, I know I made the right choice. Samsung products were worthless then and still are today. Samsung app developers, please stay working for Samsung. Don’t ever come over to Apple.
This works really good 5/5
By Avineet YouTube
Honestly at first this app wouldn’t let me open I but after a day it was working completely fine and I got all of my pictures and videos on my phone! It’s a really good app and I really suggest it!
Works fine! 5/5
By EZ Wynn
Only writing a review to bring the app rating up... I have an iPhone 6s and FOLLOWED THE INSTRUCTIONS! It works perfect!
Won’t Even DOWNLOAD HAHAHA! 1/5
Ok, I so I use both Samsung gear, NX series DSLR and their Galaxy 2 cameras. Have their 12” and 8” tablets w pens. Then I also have the old Note 3 which is a backup ph. However ai primarily use iPad Pro’s 12 and 10 and my daily IPhone 8 along w a Nikon and Canon DSLR. THOUGHT wouldn’t it be cool to have this app to automatically load photos onto my iPad or even my phone when I’m doing travel shoots. I can sync w Bluetooth to my galaxy gear and I believe a cloud. But this would have been so nice IF IT WORKED!
Now bottom line.... doesn’t even LOAD! I had to crack up laughing! After a good laugh I realized that if this where my company and something with my name on it performed as problematic as this, whoever was responsible would truly be fired. To think it doesn’t reflect poorly is a real lack of good common business sense. Of course it does! Not as much on end of Apple as it does with Samsung!
This is a real embarrassment to Samsung if they can’t see that, they need some changes. Man the growth potential of this had it been launched correctly! A little imagination goes along way! This was a bomb explosion in the face of Samsung. Fire the idiot who allows this app to ever see the light of day!
Broken App 1/5
I bought an NX300 and regret it. It was an expensive camera at the time and WiFi connectivity was relatively new. At the time the camera always connected immediately to my iPhone without issue. I used the remote feature constantly. Now I’m lucky if I get my phone to connect to the app at all, and even when I do the remote capture feature doesn’t work at all. It makes my camera freeze and the image isn’t mirrored on my phone. What a disaster.
Don’t bother 1/5
App still doesn’t work with iOS 10 or iOS 11! I thought it would work, but still doesn’t. I’m starting to regret buying the camera because I hardly use it anymore because I’m not able to access my photos and upload through my phone. Please fix
App Always crash 1/5
Hi Samsung could you please fix your app that connect to camera? It’s always crash and took decade to connect and at the end doesn’t even connected! Zero result. Annoying.
Does't work well. 2/5
I can not see The video mode option. And change apperture, etc....
Works as Expected! 5/5
Honestly, this app works exactly as I expected, and as it has been advertised to, overall. There are some things I would like to see in the future is possible, such as an automatic connection to the camera via WiFi (since the NFC chip seems to be reserved for Apple Pay now), but these do not necessarily impede the functionality of the app.
Not for iPhone 1/5
This app requires NPC? Something IPhone only uses for Apple Pay and therefore will not/ cannotbe use fir this app. Pointless to download
By M-Dawg Marion
Not sure why there’s such negative reviews. I use this to send pics from my NX3000 to my iPhone after I take them (I’m a professional photographer) and they transfer over in good time and in full quality
Updates Downgraded the App 1/5
I used to be able to zoom in on objects on the app. But since the update, it keeps crashing. Samsung software engineers are a bunch of idiots! I'm never buying Samsung products again!! They're totally second rate and they have the WORST APPS EVER!!
Crashes all the time 1/5
Useless app, do not spend your time!
Typical Samsung product, a big fail!