Don’t buy Samsung 1/5
Samsung can care less about customers and dumb bad products in US
Poor design 1/5
Poor design that doesn't take into account what most people are using the app for, which is as a remote. The buttons are really small and it's very easy to accidentally turn off your TV or hit the wrong button. Some very easy improvements could be made but it looks like Samsung is not motivated to make them, maybe because they know that once you have one of their TVs you are stuck with this app.
Hire a designer.
Just doesn’t work 1/5
Can’t connect using my iPhone no matter what I try. I was really excited about this feature and it’s so disappointing that it doesn’t work.
Hiccups when casting video 2/5
This app fails at one of my main uses - casting my videos from my phone to the tv. It only goes in 10 second intervals before having to pause and load. So disruptive.
It does work as a remote, though, which is nice when we lose ours!
Doesn't connect to my new TV 1/5
Brand new TV, set to same network and can't find it.
Doesn’t work. 1/5
Don’t waste your time.
The app at least works well kinda.... 3/5
By Lighting Butter
It works ONLY if you turn on your tv and connected to internet but here is a thing the app doesn’t work sometimes it doesn’t always work as properly like when I try to connect to my tv it won’t sometimes but I wish the app can turn on tv even if its still off which is frustrating
Doesn’t work 1/5
By roger mcc
It will not connect to the tv even if both are in the same network. Bad stuff.
Recognizes tv intermittently... doesn’t connect.
Used to work fine... 1/5
As of two days ago, stopped connecting!!
Downloaded and deleted in 5 minutes 1/5
Samsung App can’t find my Samsung TV 1/5
App and TV are on the same network. List of devices found in the app (iPhone 8S, iOS 12.3.2) DOES include a Samsung TV... but it’s not the one in my living room! Try to connect thinking it’s just a naming convention issues, but app responds with error stating it can’t find the TV.
Doesn’t show pictures from phone 1/5
Linked up fine and showed about 10 pictures and the. Said the format was incompatible. All pictures the same but app is not stable. Bummer!
Works perfectly 5/5
Same Wifi is perfect who doesn’t have their phone and WiFi TV connected to same WiFi. This is great and works perfect. I highly recommend and it’s free!!
Poor network software 1/5
A single router that serves both WiFi and Ethernet can easily be searched for connection, but this app fails to do that. Phones are obviously always on wireless, the TV performs better on wired network. This app can’t deal with that, rendering it useless for most people.
Works just enough to be frustrating 1/5
I can connect my phone to the tv, but it only works for a fraction of all my photos on my phone. It seems like there is some sort of limit to the number of photos it will recognize.
Connection issues 1/5
Tried connecting to TV which is on same network and visible in app but refuses to connect. Clearly needs more development.
Decided to see if rating was correct 1/5
By ugh it didnt work
It was and generous. The connection gives a connection error that doesn’t apply
The app did work, however i was not able to connect it to my newer tv’s. Also the app could only connect to the tv when it was on.
I wasted an hour trying to get this useless app to work on two different phones - couldn’t get it to work on either. Connected to the same network as the TV and followed all the troubleshooting steps, but nothing worked.
Searching online shows that this is a common problem with this app, so I uninstalled it.
Worthless Waste of Time 1/5
Don't even download it.
When the app tries to connect to the TV, it fails and says the TV and the phone need to be on the same wifi network. My phone and TV are on the same wifi network.
That's all you need to know. The app can't do the one thing it's supposed to do: connect to your TV.
I seriously wonder who made this digital pile of trash. You expect better from Samsung.
We have a Vizio SmartCast upstairs, and initially, that companion app was terrible. But it's been updated and connection issues have been resolved. It's actually easy to use, and has a widget so you can access it even more easily.
Get it together Samsung. If Vizio can do it, you should be able to as well. The leader in Smart TVs should have a companion app that actually works.
At first, I thought the reviews were funny because of how angry people sounded at an app for their TV. Now I get it.
Don't join us. Don't even bother downloading this lazy attempt at an app.
doesn’t work 1/5
the app was great- except now it won’t connect to my TV unless i delete and re download the app. PLEASE FIX IT.
Don’t bother 1/5
By Kelsie Leigh
Doesn’t support iMovie or like anything else. Waste of time.
Doesn’t Connect 1/5
TV connected via ethernet. iPad on WiFi. Same home network. This app doesn’t see the TV. Useless.
Won’t connect anymore 1/5
This app used to work great, so convenient and then around the time they updated it, it stopped working. Even when I’m connected to the same network it doesn’t connect, I have tried wireless and wired, multiple different networks, and restarting both systems. It just doesn’t connect anymore. Samsung, fix this quality issue!
It has to be connected by WiFi....
This isn’t really a review more of a feedback 3/5
I don’t know why but recently when use this app my Samsung tv didn’t show up and yes I connected both of them to the same wifi and for some odd reason the keyboard on my tv disappeared so Samsung please help me out
App cannot find TV on network, even though other apps can.
Needs improvement 2/5
By Emilylix asked
This app is ok. First time I used it it worked pretty great but the second time I tried to connect it wouldn’t work and said another device was trying to connect to. I had to redownload the app and after that it worked. It is very glitchy. If all of these problems were fixed, this would be a good app.
Can’t connect 1/5
Samsung 6 series no matter what I do I can not get the tv to connect to the app
Use to work! 1/5
This app used to work fine, but now it cannot find my tv. Both iPhone and tv are on the same network. It finds a 7 series Samsung 65” that I do not have. Hopefully there will be an update.
Play/pause does not work 3/5
Play/pause does not work
By The Krza
App cannot connect to TV. Same WiFi network. Brand new TV. Nothing.
Please don’t 1/5
The worst app on the store. Does not work at all on my iPhone.
Worst app ever 1/5
My Sony TV connects to all my IOS stuff no problem. Just bought new Samsung 6 series and it connects to nothing IOS. Should have stuck with Sony.
Won’t connect to my tv 1/5
I checked my network made sure the tv was supported and still it says it cannot connect... I had high expectations for this but guess it was a waste of time
Who doesn’t support their own newer version ? 1/5
By How t use it in Mac?
This app doesn’t support newer version after 2017 TVs.
Terrible app 1/5
I tried this on my TV and I wouldn’t even find the TV on the phone. Would not recommend!
This app doesn’t work 1/5
My iPhone and Samsung smart tv are both connected to the same network. The phone says there’s no tv found
How come I can’t the dammed thing to connect?
I’m on the same network. It shows my TV as a device. But the dammed thing won’t connect....
Worked once 1/5
The app worked great the first time. Now it will only control power on and off. The other buttons are grayed our. No idea what the heck is wrong and really frustrating!
Never works 1/5
By Warrior X
Same network. Updated software. Its never worked.
Does not work with 2019 versions of the Frame 1/5
I’ve got the 2019 Frame with QLED and this app does not work with it. It will not connect to the TV even though both are on the same network.
App not connecting to the Smart TV. 1/5
It won’t let me connect it was working before ,but I don’t know why it stopped please update it or something.
Broken promises broken dreams. 1/5
Isn’t it just like samsung to advertise all these amazing features only to release their product and have the customers realize only 10% actually work as advertised. I switched from apple to Samsung and back to apple. But I can guarantee you the I will never go back to Samsung, You can only take being lied to so much.
This app is just another example. Don’t waste your time it doesn’t work. Maybe, if you have a Samsung device, you’ll be able to get it to work but not with anything Not Samsung (I’m not really sure if these reviews go cross platform though)
Doesn’t work 1/5
Can’t connect with iPhone X and my WiFi. Used another app instead that worked instantly.
It used to work great but now it won’t connect even though it can find it and it’s on the same network
This app is useless. It can’t find the tv on the same network. When I called Samsung, they had no answers and just took my number. Very disappointing.
Doesn't work 1/5
TV and iPhone on the same network. Doesn’t see the TV. Phooey. Going to have to hook up my Apple TV.