By Kep & Ba
Have tried unsuccessfully to pair with my new frame tv. May return the tv and go with another brand. I have tried all tips. This app has bugs
Just plain does not work. 1/5
The app does nothing. It’s useless.
This is literally the worst app I have on my phone. I would give it negative stars if possible. I don’t understand how Samsung can put out such trash. Makes me never want to buy another Samsung TV, just so I don’t have to deal with this
What’s the point? 1/5
A remote control app is generally used to replace the remote. However, this app only stands as a second remote when someone else has the original hardware and is actively controlling it. I didn’t understand the comments about the power button (candidly did not read all of them), but now I do. The app will not work if the TV is off and there is nothing one can do with the app to turn on the TV. Why Samsung would create such an inferior app is really embarrassing. I’ll be deleting it and will have to deal with the lousy hardware remote with a tiny power button that works less than half of the time.
Used to work 1/5
This app used to work, now all it does is turn on my TV then says it can’t connect.
Easily the worst remote app I’ve ever used 1/5
Have to try connecting to the tv multiple times. When it does connect the app response is extremely slow and inconsistent. Makes me never want to buy a Samsung tv again.
Works Fine 5/5
Works great for me on both of my Samsung’s. About to buy another.
The app needs updating,, it no longer connects to tv.
Piece of crap 1/5
By Impatient and not so happy customer
Can’t connect to my 55” frame Samsung TV. Useless.
It doesn't work. A total waste of time. Third party apps work better. Samsung is a mess.
Stopped working 1/5
Worked for about a week. Now zip.
Will not connect to brand new 7 Series TV. All hardware is very recent and software is updated. No wonder this app only has 2 stars with over 1K reviews.
Doesn't work with new Samsung TVs 1/5
By 52 Cameras
Got a 4K NU6900 series. This app doesn't see it. Samsung's "support" site doesn't have anything about compatibility - I had to search the net. "Smart Things" app might work but requires a Samsung acct that stays connected. Whole lotta privacy nope on that.
Unable to find TV 1/5
Unabld to find TV.
The annoying part is when i go to my mother-in-law’s house, it connects fine.
Sudden issues 1/5
Used to be a great app. Been having issues connecting to my tv for days now. Very disappointed!
Fix the issue 2/5
Samsung please fix the bug ..... I can’t connect to my tv ?? It worked yesterday and yes I’m on the same network connection!
App use to be great 1/5
App was great always connected to the tv never issue now can’t ever get it to connect for what ever reason Samsung FIX THE APP ASAP
Worked for a while, now won’t. 2/5
By ygiu HUhdf
Restarted the app, my phone, the TV; logged off and on WiFi. Over several days now, not working.
3rd party apps are better than this 1/5
It’s sad when 3rd party developers build a more reliable app for the Samsung smart tv, than Samsung themselves.
It never wants to connect to the tv despite the phone and tv being on the same network.
Cannot access photos 1/5
Not sure why all of a sudden this is not reading any photos other than the ones I took yesterday? No prior photos are accessible. I’ve uninstalled and reinstalled; shutdown and restarted. This was a great app- not so good now.
Doesn’t find my tv 1/5
Same problem as 1,000 other people here. How hard can it be to make the app find a tv on the same WiFi network?
Can not connect 1/5
Terrible app. I have no idea why they could release an app that doesn’t even begin to work properly. Well done, guys.
By Xmas Edition
I had connected previously with no issues. I am unable to connect now. Running iOS 12.4.1 on my iPhone 7 Plus. TV is a Samsung Series 6 (55). I removed my phone from connected devices on the TV to try and reinstall the connection. No luck. It keeps telling me to get on the same network, which it is. What happened?
Not working... 1/5
Simply as that. Cant find any of my TVs.
Zero functionality for me. 1/5
Honestly I really wanted this to work for me on my iPad as its awesome on my s9+. As it is this app doesn’t even see my Samsung tv on my network... To be honest if I could give this app zero stars I would as it does nothing for me at all.
Needs an update heavily 1/5
This app is honestly ridiculous compared to third party apps. I’d love to be able to easily link up with my tv using the same WiFi but it never locates it. It’s aggravating. It’ll be much easier to type in titles I want to search or navigate through channels with my phone. I just hope and wish they fix this app to accommodate better with iOS.
Zero stars if I could 1/5
By Doog the mighty
Not only does the app not connect to the tv, but it also lists TV’s not connected to my internet. It must work for somebody though because I randomly get asked if I want to allow someone else’s mobile device to control my TV, and it’s nobody connected to my network.
By Bad Action Bob
I’ve had this TV and this app for well over a year. It has worked about 1 out of every 30+ attempts.
Samsung obviously has NO desire to correct this to a fully functional app. I look for another brand because even then”Frame” TV has continuing issues.
Do NOT recommend :(
Not finding my tv 1/5
Will not find my tv so I can’t cast my apps on my mobile phones
Please update 1/5
Will not find my q6fn any longer. Just keeps telling me to connect to the same network, which it is.
Not working. 1/5
Won’t connect to a tv.
Does not work. 1/5
It finds my TV but will not connect.
Just doesn’t work 1/5
When I first downloaded the app it worked well. Now that it’s upgraded, it no longer works at all. Doesn’t recognize that I have a Samsung UN60KU6270FXZA smart television.
The remote that at one time worked mirrored the actual remote.
Wish they’d fix it as it diminishes the smart tv experience as I don’t have a keyboard for this tv as this app worked so well at one point.
Does not work with IOS devices 1/5
I’ve installed on multiple IOS devices and have not successfully connected to one Samsung television. I’ve tried 5 different Samsung newer televisions on the same WiFi as the iOS device
Great idea 1/5
And it should work.
However, while the screens match, the keyboard does not, nor does it connect with the TV. I am using the iPad keyboard for this note.
Therefore, in order to browse web, type in everything on the TV screen board, clumsy as it is, it works.
Please, developers, get the iPad keyboard to work with TV!!
Don’t waste your time until it is fixed.
This app is really retarded. It can probably win the worst rated app in the appstore! I wonder if the lead programmer is Samsung’s CEO’s son!
So slow 2/5
The reason that makes me want to screen mirror my iphone is to enjoy the high quality videos on a bigger screen .. but the connection is so poor .. and it pauses every second and it cant be loaded properly .
My tv is on, connected to the same network as my phone and it still won’t connect. Just as I thought......TRASH!
Update please 1/5
I wish they would update this app,, when it did work, it was awesome,, not worth a dime now
Absolute joke 1/5
Apparently this feature doesn’t work with most devices nor newer TVs. First experience with a Samsung product, and won’t be repeating my purchase with them.
Can no longer get the connectivity between the app and TV, frustrating
Never connected to TV 1/5
The app connects to the tv in the other room that I’ve had for a couple of years now without even setting it up. With my brand new tv, sometimes it sees it but rarely. And when it does see it, it never connects to it. I deleted it. Pointless.
Error en la conexion 1/5
No se puede conectar y siempre marca error, pesima app
Not connecting to my tv 1/5
Lately this app has just been annoying its not connecting to my tv its in the same wifi before it used to but now i cant like at all its practically useless i deleted and downloaded to see if it would make it better but it dosnt pls fix this thank you!
Won’t connect??!! 1/5
It used to connect to my tv but now it won’t. They’re on the same WiFi network and everything but it says it can’t find anything. It used to be a really good app
App is Useless Now 1/5
This used to be a great app. Now it never connects to the TV. Fix this app!
Completely useless 1/5
TV is on the same network as app yet it still doesn’t work. Don’t bother downloading
Used to work 1/5
This app used to work great, I loved it but now it won’t connect to my tv no matter what I do. I really hope you guys fix this issue soon.