It works fine but I think it drains my battery 5% faster than usual
Catch 22 1/5
By Loving her
Poor feature set for the remote.
Even after allowing my iphone in the device settings of my tv the tv still will require me to use the remote that came with the tv to allow my iphone app to work.
What is the point of having to use my remote every time I want to use this app on my iphone. really dumb.
The whole point of settling up my app one time is so if my remote dies I can use my iphone app to control my tv.
Bought a Frame TV - it won’t connect 1/5
2018 TV. The other app won’t work too. Why did I buy this overpriced tv as a picture frame when I can’t get photos to it? Just told 2 people on the fence not to buy. I highly recommend against this tv and app. It’s infuriating.
Works for some not others! 1/5
Put me in the camp who can’t connect. Meanwhile the other SmartThings app connects and works fine for me!
No longer working 1/5
Use to work well now it don’t even find my tv despite of it being connected to the same wifi
Need Remote to Connect! 2/5
I lost my remote. But in order to use this app I need to grant my phone permission to connect. But there is no way for me to do that.
Doesn’t work 1/5
The app is unable to find my TV, even though my phone and the TV are on the same network.
Pure trash 1/5
It’s funny that sadsung wasted money to develop this worthless non functional trash app. Maybe one day they can afford to employ software engineers that graduated university, but don’t see that happening any time soon...
Worst App 1/5
We have had to improvise using this app for our tv instead of a physical remote and this has been the biggest pain. Constantly loses connection to my tv, freezes all the time, barely works with Hulu. It is so stressful trying to pause or rewind but loses connection 4 or 5 times first.
Requires TV on WiFi 1/5
It’s embarrassing that this app can not connect to a TV connected via Ethernet. Useless.
Not Worth the Hassle 2/5
My one year old expertly hid our remote one day and we didn’t want to buy a replacement in hopes that we would find it. We downloaded this app in the meanwhile and for the most part it did the job. That is, if you don’t mind opening, closing, and restarting the app (sometimes even your phone) to get it to work. Once you’re in it, connect to your tv with the understanding that every time you put your phone down for a minute, you will need to connect to your tv again. Heaven forbid you need to quickly adjust the volume or pause. Be prepared for that wait to sometimes include a 30 second ad to use it with no ability to purchase a premium version. Oh, if you are using streaming services such as Hulu - the apps remote ‘select’ button won’t work. After reading other reviews, I found switching back and forth from the remote to the game pad allowed me to actually use my televisions apps. Overall the idea of this is perfect but the execution makes it not worth the hassle.
Won’t even find my TV 1/5
It’s connected on the same network and won’t find my TV. Great concept just needs more work
This is the only remote app I’ve ever used where I have to wait 10-15 seconds EVERY. SINGLE. TIME. the app launches for it to connect to the tv. Even if I just used it a minute ago, with background app refresh on and the app still open on my phone, it is disconnected.
It’s glitchy, and consistently requires a force quit before it will reconnect to the television.
Terrible. Come on Samsung, you can do better than this garbage.
App says WiFi is off when it’s not 1/5
I assume its because my WiFi is the hotspot on my iPhone SE. all my other devices connected no problem including my new Samsung smart tv. I just wanted to watch videos on my phone wirelessly to my tv guess that is not happening
There should be an option for starting app with tv remote 1/5
By Umut Akparlar
There should be an option for starting app with tv remote
This app is still crap! 1/5
Updated the app on my iPhone and now I can’t play music? Music files on my iPhone are no longer supported? Then why the crap do you even have the functionality in the iPhone App Store? Where do you think we are playing music files from? Are you kidding me? What idiot genius came up with this one?
2018 models update 1/5
When are you guys going to release a 2018 models update?
I have a Samsung UHD 2018 TV NU7100 and this app is not recognizing my TV.
Usually worthless 1/5
By Kevin in Valencia
Most of the time Smart View is not so smart. It refuses to connect to a TV on the same network.
Have fun with it
Doesn’t work with wired network 1/5
Want to stream 4K content? Better have a good wired network connection. Want to use this app? You have to unplug the wire and connect to WiFi. That makes this app a worthless afterthought for many users. Shame.
I should add that my $2700 TV has LED backlight defects bad enough (just out of warranty) that my wife even commented on them. This will be the last Samsung product I ever buy.
Update broke the app 1/5
The last update broke the app for use on my 2018 tv. However my 2011 Samsung tv which never worked on this app now does. Go figure.
Doesn’t work 1/5
Can’t connect my iphone to my brand new 2019 Samsung Smart TV - what’s the point of this app existing?
By Zeno Road
After 10 minutes of “Searching”, couldn’t find my TV.
complete trash 1/5
app often cant find the tv, and even when it does it usually only keeps it for a few minutes before disconnecting. To make matters worse it has no option for screen mirroring and does not have the appropriate codecs to run video of any sort.
This app never found my new Samsung tv even though they were on the same network. The killer is that there is no menu when the app loads so when the “no tv found” message comes up, there is nothing you can do but close the app, or do as I did - delete it.
Need Wifi not wired connection for TV 1/5
By Aqua tau
TV which is connected to wired network cannot be controlled by this app.
My TV is connected to my wifi router by cable. Similar to my computer and network printer. But though I can print from my iPhone, this app on iPhone cannot connect to TV.
Feel ripped off 1/5
The simple fact that they literally advertise that it can screen mirror and yet this app only seems to work for about 1% of the people who download it makes me very frustrated. I bought this UHD 6 series tv on Black Friday and Best Buy and I honestly regret it now seeing as how the app can’t even find my tv when it’s connected to the same network. I’ve tried every single solution I’ve been told to do on multiple threads on various websites and still have no luck. Samsung isn’t even clear when it comes to admitting this is a issue. I’ve called customer support and they give you instructions that literally get you nowhere, then after an hour of wasting your time they tell you it doesn’t work on IOS or that you might need to send a technician out at your own expense. This is honestly ridiculous!!!
This App doesn’t work with a 2019 Samsung TV. Really lame
Great when it works (almost never) 1/5
If it ever connects it works great and it’s very convenient. However it almost never connects no matter what I do. I’m forced to allow it every time which requires a button press and what’s the point of this remote if I have to press a button on the tv to make it work anyway? Besides, every time I press “allow” anymore it still fails to connect. Samsung products are normally good, but this needs a do over.
doesn’t work 1/5
it worked in the beginning but now it doesn’t let me connect to my tv at all even though they’re both connected to the same wifi.
Worthless so far 1/5
By Rosy melon
I have everything set up correctly with both my TV and my iPhone connected to the same Wi-Fi. The app does not recognize my TV at all. So far, it’s a piece of crap!
Doesn’t work 1/5
Doesn't connect to my brand new 75inch tv. I’ll probably end up using Roku on my Samsung “smart” tv.
Terrible and not up to Samsung standards 1/5
I would rather just not have an app than to have Samsung release an app that is so infuriatingly awful to use. It never seems to connect, even when on the same Wifi network. Of about 100 attempts, the app connected to my Frame TV twice.
Please someone at Samsung, pay attention to this app. Either take it down or make it work as well as all Samsung products work. I know it’s difficult for hardware companies to make great software, but this is a simple app. All it needs to do is connect to a tv and provide simple controls.
Help Samsung help!
Doesn’t connect 1/5
Waste of time
Won’t find TV to connect 1/5
On same wifi. So my end is not the problem.
Doesn’t work 1/5
Tried to configure the app on my Samsung Family Hub and all it does to error out. All TVs are on the same network and detected but nothing comes on.
This app is useless if you have a samsung tv that is less 2.5 yrs old. Which is sad since the app received an update 3 months ago. Should have gotten an LG.
Warning: Doesn’t work with Samsung TVs! 1/5
Terrible. Does not allow you to type 1/5
Why on the hell doesn’t this app allow you to type on it like a keyboard? All that it does is provide you with a number pad. If you’re looking for an easier way to type text into search bars I. Your TV app or browser, this isn’t your solution.
Why is the app called SmartView_Frame...? 3/5
Why is there an underscore in the name? It doesn’t need to be there... you could have stopped at SmartView. Can you fix this? It’s an eye sore on my app screen.
Purposely sabotage for iPhone users 1/5
I have no doubt in my mind that Samsung purposely makes the experience so enraging that THEY BELIEVE you’ll dump a $1200 iPhone instead of replacing a $300 smartTV. When you want to watch videos, if it was shot in portrait it’s viewed sideways on the screen. If you shot widescreen, it’s upside down. Of course people who use their Samsung phones with the TV don’t have this problem, so its fine. There are other methods of watching video that DOESN'T REQUIRE an investment in a Samsung phone.
Complete piece of [email protected] 9 out of 10 times it looses connection.
Doesn’t surprise me 1/5
By i drank the coolaid
This app works as well as my TV and my fridge. Junk....
Won’t connect 1/5
I have two Samsung smart TVs. When they start they show my TVs. When I tap to connect they try and come back with can’t connect. Tv is connect to smme network and browser on tv talks to it put this app wont.
Won’t connect to Frame TV 1/5
I have two frame TVs. One connects fine to the app. The new one that I just bought does not connect. TV doesn’t come up even though I have confirmed it is on the same network.
Doesn’t work 1/5
Unable to mirror from iPad or iPhone to Samsung tv. Doesn’t even find it when this app is running. I won’t buy a Samsung again.
Useless junk. 1/5
Gave me every reason to have bought an Apple TV.
Apple problems 1/5
This app doesn’t work with either iTunes or Netflix.
It doesn’t work 1/5
By Pace 1
It doesn’t what’s so ever. Waste of time and money
No TV’s Found 1/5
TV and iPhone on same WiFi network... no TV’s found. App does not work at all.