As a first time Concur user, I was frustrated with the system. The app makes it wonderfully easy to use. I recommend it to everyone who uses Concur for expenses now.
I upload a receipt. Then create an expense. When I tap The type attribute - the app crashes - Every time!! Makes it useless.
Ease Of Use 5/5
The app provides the simplest way to complete and review your expense report.
Simple, Fast and easy 5/5
The concur app is fast and easy to use. Takes the pain out of sitting at a computer trying to reconcile expense reports. I can create my own or approve my employees expense reports anywhere and anytime. Quick, painless and efficient!
The camera on the phone makes a great scanner. Makes the process simple! Also since it is linked to my company travel card I don’t have to create entries; I can import them all at once.
Useless for booking flights 3/5
Whatever algorithm they use to search flights is not working. If you have a preferred airline it’ll give you all choices, but what you need. Pretty pathetic.
Easy to use 5/5
Easy app to use for expense reports. Fast and simple.
Won’t even open 1/5
By Freq treble
Shows the splash screen, wait... wait... nothing. Junk.
Crashing on iPhone X 1/5
By TJ Brit
Since update for face recognition the app won’t open on my iPhone X. Worked perfectly before that and all other apps work beautifully on my phone. Please fix!
Frustrated Road Warrior
Suggestions for Improvement 4/5
It would be useful if we could move expenses between reports and alphabetize attendees on the mobile version.
Great app but needs facial recognition authentication 4/5
Only app that I have to manually type a password.
Can only book rental cars at airports? Seriously? 1/5
I’m not sure why you would even create an app where you can only book rentals at airports. Or maybe the location search is flawed. Deleting app the minute I downloaded it until this is fixed. Pretty worthless.
Easy & Convenient! 5/5
So much easier than logging on to the computer for every expense. Quick and simple to use.
Easy to Use 5/5
By roses and ivy
Thank goodness for SAP and it’s easy to use products. Expense reports are so much easier with the app.
Easy app to use 5/5
App is easier to use for expense reporting than a computer, and is a lot more convenient.
Finish expense report minutes after getting home 5/5
If you wait until you get home to do it all it will take longer. But, if you enter each receipt as they happen during downtime moments then all you need to enter is the final parking receipt when you get home and your done. Also, much less likely to forget stuff
Passcode Required? 3/5
A passcode is already set on my device, why is the app stating that it needs to be configured?
Could be 5 stars if . . . 4/5
Concur would enable the mileage to use the same “To/From” routing from the browser-based site. I could use the app exclusively then
Sales Manager 5/5
SAP Concur app is the most effective and easy to use expense tool for busy business travelers. Highly recommend.
Good app, way too glitchy 3/5
Who else has to input their business purposes 5 times before it actually sticks?
I do. All the time. Please fix that ASAP!
Concur review 5/5
Continues to be really easy to use. Small quibble but would be nice to be able to see previously used restaurants on a drop down menu?
Scheduling a trip easy as 1-2-3 5/5
By Ashy Aubrey
This app makes my business trips easy to book.
I have to use it 2/5
Our company uses this for expenses. I groan every time I launch it. The login is so cumbersome! I select the option for my thumbprint, but no luck. Please fix the login!!!
App does not open 1/5
Needs to enable TouchID! 3/5
By Old and in the Road
Great app, login w/SSO every time is a pain. Please enable TouchID!
Too easy 5/5
By Courtney 77777
I miss filling out the detailed hand written expense reports with 3 carbon copies, stapling my receipts to it, going to the post office and buying stamps every week.....NOT!
App crashes before opening on both my phone and iPad! I have uninstalled and reinstalled with no change. Worthless! Back to the desktop and scanning all my receipts.
Quit asking me to give feedback 1/5
User friendly app. Thank u.
Don’t book flights on here 3/5
We implemented Concur a year ago in our office. The expense reporting is great, take a picture of a receipt, match it to the charge and expense category and voila!
Hotel booking works well too. Airline booking and support is terrible. I can’t choose seats when I book through Concur in some airlines since all seats are handicapped? Have to go to airline website to select seat. Double the work-waste of time.
Have tried to reschedule flights. Service is horrible. Was trying to rebook a same day trip on Air Canada flight that was cancelled due to weather. It was a United codeshare. American Express travel rep started to read me the Delta rebooking information. I told her it was not Delta two time. She then tried to rebook me on a flight that departed 5 minutes before my return flight. Hung up on her and called United. They took care of me in two minutes.
Great system 5/5
The more I play with this the more I learn the system better. So easy to use on my phone.
Update messed it up 1/5
Crashes every time I open it ever since the most recent update...
Convenient App 5/5
This app is so convenient for my expense reports. It allows me to take pictures of my receipts while I’m traveling so I don’t have to keep up with them.
Mileage button is missing! 2/5
By B. Shockley
Latest update deletes the Mileage button in the bottom right corner (not immediately but within 30 minutes of install). I checked the release notes and this is not mentioned nor is Concur's end user training documentation updated to reflect this change. This is a key feature used daily by many and should've at least been communicated if intentional but I'm betting it's a bug - Please fix ASAP
Great but... 3/5
I love this App. Except for one issue... and it’s a big one. I can’t book flights on the app. because what’s offered through concur on my phone compared to Concur of the computer is different... Sometimes by hundreds of dollars!!
That adds up quick in terms of travel budget. It’s frustrating that I have to log onto a laptop whenever I need to book travel in order to save money.. it’s the same company right?? I would give this 5 out of 5 if I could truly use the app for everything right off the phone, it’s just so much faster.
Catch up to iOS. This is garbage! 2/5
The app is functional, as long as your receipts are in your hand and not in email. Emailed receipts can be saved to your phone or iCloud or wherever now and Concur, 7-8 months after “files” was released, still cannot load receipts from a cloud service or from your phone storage. This doesn’t even begin to touch on the gripes I have with this service. The web version is better but there is functionality that is seriously lacking for the common user and only accessible by designated company personnel.
New update is HORRIBLE 1/5
Concur used to have a pretty good easy to use app. But latest update has ruined this app!
Poor support - long standing defects 1/5
It would be a good application if it was not for the pool support and the long-standing bugs. My company uses this application and charges on the corporate card or downloaded into the application. The issue is that frequently downloaded transactions overlay existing manually enter transactions. I have reported the problem multiple times to Concur and my company but nobody seems to care to address the issues. If you use for expenses make sure you reconcile before you submit or you will be losing valuable expenses.
Most recent release has introduced even more bugs - report the defects they ignore you. Terrible support.
Sr Mgr Transport 5/5
Great to work with. Ease of connecting expenses & guests. Convenience of mobile app. Camera use for downloading receipts a real plus.
Much better 5/5
By Yorkshire Boy US
If they could add mileage reporting like the company wants, it would be perfect (map function)
Hassle free 5/5
By Chris Dauerer
Great app, captures receipts immediately, easy to submit reports in a time manner as well as handle approvals.
App is buggy and fails to launch 1/5
I can’t get the app to launch after the last iOS update (2/2018). I have to relaunch it several times before it opens up and I’m able to build my expense reports. Please issue an update!
So far so good 5/5
This app makes my life so much easier and I do not really have to log onto my laptop during g business trips.
UPDATE: Excellent App. PERIOD 5/5
This app is incredibly easy to use and convenient. Often times you have to trade away some desktop functionality for the convenience of mobile. This is one of very few cases I can think of where the mobile app is more full featured and easy to use than the desktop version. The only bad thing I can mention is the occasional crash when uploading receipts. The good news is that the receipts seem to upload successfully even if the app crashed. And the crashes are very rare (twice on the first day that I started using Concur; none in the three weeks since with frequent usage). I still highly recommend installing and using this app.
UPDATE: No crashes in months! If you use Concur, then get Concur Mobile!
Marketing Rep 5/5
By Y.A.S bruh
This app is easy to use and most effective 😊💯🙌🏽🙋🏻♂️
So easy 5/5
Concur is so easy & fast to use! I love it!!
Great service 5/5
Easy to navigate. Data is always current with website/iPad/or phone. Makes expense tracking and submission a breeze.
Great App. 5/5
This app works great... I use this app for my current employer and it’s simple to get around and has many options for expensing. The only thing the app is missing is an easier way to add your personal mileage like the Desktop version but other than that great app!!! A+
Used to be better 3/5
Now when you use the app to take a pic of your receipt, it tries to create an out of pocket expense instead of just storing the receipt for you to attach it.
This has made that portion of the app pretty much useless.
Now I take the pics on my phone and store them there to avoid the cumbersome confusion of the app creating an additional expense when you take the photo.
Fix the bugs please 1/5
By Boom yip
When it works, I love it, but since the last two updates, I can't even get it to open up on my iPhone. It might open once ever 30 to 40 attempts.
Please fix this as I do enjoy working this app.
Concur app 5/5
I find the app to be much easier to use and a time saver as opposed to the desktop version. It’s easy to save receipt photos in the app as well.