Better than their desktop interface! 5/5
By a nickname noone else is using
The experience with the app is better than their desktop version. Smoother and easier to use!
Buggiest app ever 1/5
It takes too many steps and flicking between screens to just change a text field or choose from drop downs.
It seems there’s nobody looking at the user experience
Almost perfect 4/5
By RaceTrac rocks!
Submitting my first report via the app went off pretty well. There were a couple small hiccups, but overall, was able to submit the expense report in a timely manner.
I am not able to change the payment type in here! 3/5
Don’t force me to write a review 5/5
By you're ticking me off
These review requests interrupt my day and I don’t appreciate it.
So easy!!! 5/5
Best app for expenses, this use to be so complicated and now is just so easy!!!
Fix business purpose 1/5
After new update the “business purpose” line almost always deletes your entry, making you have to write it out a second time. If you upload a receipt or fill out any part of the expense first it makes you refill out the “business purpose” line twice about 100% of the time.
Updating my review to one star as this is still an issue. Whatever doesn’t autopopulate requires you to enter the information twice almost every time. It’s gotten to the point where I will “select all” and copy what I type so that I can just repaste it. Please fix!!!!
My Story 5/5
By Wham mo
I openly wept when I hit SUBMIT.
THANK YOU ALL
Not intuitive 2/5
I may not know how to add expense simply. Seems like too many windows you have to go thru to get to the final form to fill out. I click + fill out, then save then create form then create form again. Seems like there has to be easier way.
Who rates this concur employees? 1/5
This product is terrible compared to all other travel apps I use. Is it better than what we had in the 80’s yeah probably.
Improvements could be made 3/5
By Fred p3
Many cities are not in the registry.
Why not default to current location?
Auto cropping feature is now missing.
Why not ocr certain fields like date and totals to auto fill?
Other lower tech, lower price apps do this.
Would be great if you could book your hotel in the app. It always reads that the per diem amount is not available. Big let down!
Business purpose 1/5
By Johnny KGB
Every time I enter a “business purpose” on the mobile app it doesn’t register and I always have to go back and enter it again. Please fix!!!!
New car expenses report. 5/5
I am very pleased with the new report for our expenses which is easier to understand and easier to use to complete expenses for my work schedule.
Thank you Clara Ortiz Pelkey
Good with room for improvement 3/5
This app almost replaces the desktop version of the website. SAP needs to duplicate 100% of functionality and information of the website in the app. There needs to be an option to import PDF hotel receipts into expenseit. The pattern recognition often fails on screenshots taken of PDFs (especially with smaller screen sizes such as the iPhone 8).
Logging out constantly 1/5
I have to login every time I open the app. So frustrating as I scan my receipts as soon as I get them, and because I’m on the road going from place to place, it’s annoying to have to take the time to login each time.
Why so inefficient 1/5
This app is terrible. Never can you simply do anything. SAP will solve everything and never succeeds. Try to upload multiple receipts, always fails. However, it does make sense my company would choose this app. Why do anything once.
Receipt question 2/5
It is poor software writing that the receipt yes/no question is not on the first page. It is poor software writing that operator will click on Add Receipt, take picture, save, the after adding to report it throws a red flag The there is a comment need to explain why there is not a receipt. Really really goofy
By Infamous Al
Won’t accept my hotel charges
It’s a terrible app the app doesn’t even run correctly it keeps deleting my texting and will not go through... one of the worst apps I’ve used for iPhone
Issues with accounts 1/5
By umakant katu
Issues with two accounts. Messed up on approvals and my own expense reports. Need help to fix
It makes it so much easier to keep track of everything. 5/5
As the only accountant in charge of four different sets of books that have a high level of allocating needs, this product has made my life much easier. It is so much easier to handle expenses on a month to month basis with the reports that this software automates.
Since this last update I have been logged out of the app! When I try to log in it tells me the info is incorrect, but I have changed both my password and pin and neither one of those work either! I have the app on my iPad as well it is still looking goes on, but I haven’t updated the app yet and won’t until the issue is fixed!
Waste of time and money 1/5
By CS 2018
Nothing in concur works correctly. It does not pull in AMEX charges consistently, receipts go missing, email feature rarely works and the support is horrendous.
Great app! 5/5
I love this app that reimburses me for my business expenses! It’s quick and easy
Great app! Just need to improve hotel expense reporting. 4/5
Hotel expenses need to have an option for a variable nightly rate.
Poor Attention to Details 1/5
By love those ads.
The Concur app concept is great, but their execution is terrible.
Expenses don’t move to corresponding reports properly. Expenses disappear or after being moved remain in the expense queue.
It needs more development work to be a truly good app.
New receipt process a pain 3/5
The new receipt process that takes 1-2 min to import is a pain, don’t think you can snap a pic and turn phone off (screen) = lost receipt
Flat out terrible support! 2/5
When the app works, it works fine. It crashes frequently though.
So user friendly! 5/5
This beats any other system I’ve ever used. I am very impressed with the ease of use.
Fantastic app 5/5
Completely seamless...CV in expense reports!!!
App will not open IOS 11.4.1 1/5
App crashes on open. Have tried installing twice.
Slow....new update takes too long to load expenses to add receipts, add expense type, etc. App will often timeout without being able to access the expense
Latest update... 4/5
By Train *
9/1/18: Good app. Everything seems to be back to normal. Thank you!
7/4/18: latest update didn’t fix the issue. I just looked and personal car mileage is still not there. It was briefly, but after the update, disappeared again.
7/1/18: loaded latest update. Personal Car mileage expense type still disappears. It will come back and then go away again, especially after submitting a report. This is all I use the app for. Is this being looked into?
Original review: Where did personal car mileage expense category go? There is one listed with the same number 70420, but no option to put in addresses for the route taken. I tried the app support link, but couldn’t find anything about this.
Great app 5/5
Unable to convert expense receipt to expense 1/5
Hello Concur team,
The latest update has bricked the app... I am unable to convert receipt to expense. The app also doesn’t pull expense report history.
Hot garbage. Impossible to communicate with them if you have any issues. Terrible customer service
Fast and Easy 5/5
App has sorted some earlier things issues, and now is really easy to use and time efficient
Doesn’t work 1/5
After updating I still find myself missing expenses. I go on the web version and they are there. Really irritating. Get a bunch of internal errors and duplicate expenses showing. Broken
By Parker from North Carolina
Where is the receipt feature go? 1/5
I used to be able to easily take pictures of receipts and upload them to the receipt library, but now that has been replaced by ExpenseIt
Hard to download app!
It’s a fine app 3/5
It does the job. Does anyone really ‘enjoy’ tracking expenses?
Easy to Use 5/5
Easiest expense app I’ve ever used!
Why do all the expenses have the same date. If I have multiple receipts for September, they should have separate dates
It makes my job a little bit easier. 5/5
Makes my job easier it's good.
Awesome Time Saver!! 5/5
By Da Luke
I personally dread submitting expenses, typically because of the monotonous process. The mobile app experience has changed this for me. It’s faster, more intuitive, and just easier if that’s possible. Well done!!
A user 2/5
The app is good, but I can’t use my fingerprint feature, even if I configure it in my settings. It should be an easy fix?
Submitting an expense 5/5
By Facility Administrator
I’ve been submitting expense reports in CONCUR for 14 years and this app makes it so amazingly quick and simple! I love it!
Works great for almost everything 4/5
Concur works well for me. The only flat is that accounting codes don’t usually populate/work, so I have to start reports on the computer and finish them on the mobile app.