By TV Guy 22
At one point this was a good app. After a recent update, it is incredibly unstable. After trying to book flights, the app constantly crashes. Re-installed numerous times, but still won’t work on iPhone or iPad.
Very intuitive and simple to use. 5/5
Glad our company implemented Concur. The mobile app makes is so much easier to reconcile expenses.
Horrible and useless 1/5
1) App crashes frequently, especially while trying to book travel. 2) App never pulls up all the available flights in a timeframe. If I go check the airlines website there are always two or three flights that are available but Concur never shows them. 3) Doing expenses is painful at best.
I only gave one star because 1) zero is not an option and 2) taking a picture of receipts to enter them as an expense is useful. Which about the only thing good with Concur.
Logging in every 15 mins 3/5
Can no longer see address of hotel when I’m offline. In addition, I get logged out after fifteen minutes of non-use, but a few months ago, neither of those things was an issue.
Good overall 4/5
By Jeni D11
Good overall but please fix the glitch that shuts the app down when Trips is selected from home screen. I select Trips and the app closes. Thank you.
I have always had an issue with this app if it’s not one thing it’s another. For the longest time, and still now, you can’t search a multi city air travel itinerary. Also, the app crashes every time I try to look at My Trips right now. There is no calendar drop down for selecting dates so you have to spin the wheel months ahead to pick a date. Concur needs to take a lesson from other travel apps and make this more user friendly and intuitive.
Great but there is a bug that needs to be fixed 4/5
By Como Says What
App keeps crashing every time I want to view my current trips.
App is crashing when you go to trips 4/5
Recent update full of bugs and crashes 2/5
Crashes more that I495 after happy hour! Test stuff before you torture your end users with it. Releasing things before they are ready makes you look goofy!
Three stars ⭐️ ⭐️ ⭐️ — — 3/5
By Train *
I like this app, for the most part.
There are two things that bug me. It seems to go offline frequently. It used to not do that. Another issue is it doesn’t like when you add days for future expenses (even the next day). I like to add my expenses for the week (personal mileage mostly) ahead of time so I don’t have to bother with it when I’m really busy and tired during the week. When I do this, it adds alerts. It’s just annoying.
Inflexible travel booking options 2/5
Need ability to swap departure and destination airports with a tap. Need ability to search multiple airports within X miles rather than one at a time. Need the ability to price open jaw itineraries. These are typical features of most travel apps.
App is amazing! 5/5
Totally changed my world and life in the corporate travel world for the better! Easy to use and super user friendly. The drive mobile mileage function is a game changer! I don’t know how anybody that travels for work could live without Concur. Touché
Life is easier 5/5
Camera works great for capturing receipts. Not sure if it’s my iphoneX or the app. Surprised Cocnur can read my messy handwriting for tips on receipts. Easy to submit expenses and book travel. Highly recommend as it makes expense reporting easy.
Please fix!! 1/5
App USED to work great. Now it crashes when I go to lookup my trips! PLEASE FIX! Loved the app before. I will change my rating when app is fixed.
You updated the app, yet it still crashes when I select “Trips”. Again....PLEASE FIX!
Update broke it 1/5
App updated yesterday and now it won’t work with my iPhone X.
Security key??? 1/5
Why in the history of all apps and we sites does concur ask for a “security key” rather than just a password??? Why doesn’t facial recognition or finger print work? Nearly every time I have to reset the “security key”. The app stinks. 👎
By No we won't
Using iPhone X the app constantly crashes to the home screen when tapping on trips. The July update did not fix the issue.
Crashes when selecting trip 1/5
New Problems 2/5
The system was somewhat reliable with 2nd party app Expensit in terms of capturing and transferring receipt images to Concur. Since taking over Expensit within the Concur app, the system does not save the receipt image to my phone and almost none of the receipts make into Concur. This means double the effort to photo my receipt, open the app, allocate and then upload. Even the expense type, business purpose and comments don’t make it through to the website. Double the work now doing expense reports. Used to be great...but no longer. Shame on you for charging for such a downgraded service!
App crashing 1/5
Every time I click on trips, the app crashes. Currently the app is useless to me! Need fix ASAP! Will update rating when corrected.
They broke it. 1/5
Keeps stopping. Can’t view trips or anything. Useless. Last version worked great.
Crashes constantly 1/5
6 months ago: I used the old app for scanning receipts, It was fast, reliable and worked like a charm. The new app is slow to start and 50% of the time crashes when taking pictures. Have to reboot my phone periodically for it to work properly or must take first a picture with my phone and link the picture to Concur.
Can you please put the old version back?
iPhone 6 plus ver 12.2
Upgraded to iPhone XS 2 months ago. Got worse, allscanned receipts for a month have disappeared from the app. Constantly generating communication errors. Gets worst by the release.
App update = unusable 1/5
Tons of bugs. Unusable app. Recently must have updated because now it kicks you out of single sign on and asks for password... except it won’t take password or pin.
Reset password is a dead loop. Hit reset password button, which sends a link that I click on, which only opens the app back to the reset password button. Unusable. Removed and reloaded app, no change. Spoke my company IT dept and many of us have same issue.
Camera to take pic of receipt now has a detector box that doesn’t detect. Very user unfriendly.
This app is very slow. All you do you have to wait. To load photo, save expense, load list of type,etc. Nothing runs on background. It is basically one mobile browser for the site concur. And too many clicks to do a job.
Good but no longer works 1/5
Randomly stopped my access - even says I’m not a registered user except I had been using it for ~ two years. Thanks.
Trust concur to screw up the first thing that actually worked. Oh well.
238MB? What the garbage 2/5
Why is your app so large??
Unreliable App, No Support 1/5
App worked great until last night when it suddenly wanted my password, which it would not accept when entered. I was able to log into the desktop site just fine, reset password, but still nothing on my mobile app! No support whatsoever from SAP Consur. This is costing me money at this point. Unacceptable on an enterprise-scale expensing application
Very very very slow searches 1/5
Very slow searches for air/hotel. May as well get out laptop and log on.
Need off-airport rental car locations! 2/5
I have submitted this issue several times, but have yet to hear anything back. The mobile app does not appear to have the functionality to let me select an off-airport car rental location. The vast majority of my company travel arrangements start at off-airport car rental locations and may or may not include a hotel stay. Please provide an option to book off-airport car rental in the app!
Otherwise this app performs well and I would rate it much higher with off-airport rental option.
Recent iOS update - Can’t log in 2/5
By Terrible / AVOID 3911
Not sure if the most recent update is to blame, but as of today I cannot log in on my iPhone. I enter my email address and then my password (which works on desktop) but every time I get a “network error” which makes no sense since I’m actively working on this network connection. This is a huge inconvenience because the app is incredibly useful in capturing entries live. Please help!!
Needs Notifications 3/5
As an approver, I need to know when an expense report is waiting for review. Need a notification for that.
Worked until last update 1/5
After most recent update will not connect online. Can’t submit reports or view status of previous reports
Very Happy with App 5/5
Easy to organize and submit expenses, excellent program
Refuses to run on Iphone 6 1/5
By Frustrated Geniego user
This app refuses to load on my iphone 6. It goes to the splash screen then immediately exits with no errors.
Needs to Add the Ability to submit travel requests via mobile 3/5
By Travel Field Engineer
This is a great app for tracking expenses on the go. Only major downside right now is that there is no ability to submit a travel request via the mobile app. Add this option and it’s 5 stars.
Unable to use this app 1/5
I would love to use this app as my company has issued a code but after entering the code the screen goes blank!
Expenseit killed off 1/5
With expenseit killed off, please add concur as an option to the activities menu that one receives after taking a photo. With expenseit, I could simply swipe up to turn the camera on, take a photo, and select expenseit from the activities menu and the receipt was auto uploaded to concur along with fields auto filled. This is no longer an option now that expenseit was killed off. Please add this feature back. It is so much faster to be able to add an expense “on the fly” as I describe than it is opening the concur app each time I need to do so. It seems that PDFs have this option for concur on the activities menu, but not photos. Why in the world????
No support 1/5
I am a user at my company and could not sign in through the app. Desktop version works fine with no problem signing in but app keeps kicking back. Tried contacting support but unless I am company admin they will not help solve a simple problem that our admins do not now how to fix. Pretty bad customer service.
Last updated 4/5
The updated crashed now can't open... We using for work...hurry to fix, please!!!!!how many days we need... IOS 12.4
Great App, but still need PC 4/5
By New fun Angry birds
You can’t add comments or any changes to approvals. It seems that’s the last feature missing from it being a fully functional alternative to the browser.
Need more reliable app with less glitches 1/5
App takes too long to submit reports on.
Receipts don’t always transfer, costs a lot of time to redo them.
Itemizations take a long time to correct when the app tries to auto populate them.
Concur keeps giving a notification I am offline and it cannot upload receipts. Can you please look into it. It’s been about 2 weeks now.
Easier than desktop 3/5
I love this app, but I need the ability to book multiple stops for airline travel, currently have to go to my laptop.
Expenses: gives a system error 500 when try to bulk move expenses to the desired report. Also give error if you try to move it after taking the picture and you hit the “move to report” button, and just ends ip saving it. I will adjust my review to 5 stars once these items are fixed.
App keeps crashing after a short while on IPhone. Have tried reinstalling.
REALLY Buggy. Slows down my work flow, definitely. 1/5
The IOS app is really buggy. It often will delay my work and say that it is “offline” or “internal server error”. I am working on my personal laptop and my ipad right now trying to do a simple report.
Watch out! 1/5
The company I work for requires booking flights/ hotel through this app. On a recent trip I booked a hotel through the app at ~$136 a night. The hotel apparently had a variable rebate for the time I was there and upon receiving the bill, one night was $189, the 2nd was $369 the third was $419. My company refused to pay the rates, so I get to.
Best features removed 1/5
The expense it tool is no longer available. This was the most useful tool in the app.
I Love Concur! 4/5
Great app to compliment the desktop version. I use Concur daily. Can you tell me if the app supports “acting as others”? As I have 9-10 people that I do travel and expenses for.
Getting worse 2/5
By frustrated by failure
Made Expense-It slow and unreliable since killing the stand alone app. (leading to lost expense capture - saves my company money at my expense). No response to in app feedback. Why no auto-fill or drop-down of recently entered text for required text fields such as "business propose" which likely tension the same throughout a given trip but not necessarily for an entire report?
Too big for Cellular 3/5
Would like to see app slimmed down to meet the App Store maximum size requirement before Wi-Fi is required to download. With a large workforce that travels, it creates delays on when and where they are able to load the app.