IPad Pro...needs some work 1/5
Viewing the application on the iPad Pro 11 is horrible, top and bottom icons are cut off, or slightly covered, not permitting them to be clicked. Portrait to Landscape modes make it worse. Receipt names should show in the list rather than the generic “Receipt.”
Unreliable... Here are just a few odd issues...
I select the date and time and the correct date and times are selected, but when I return to continue filling in the rest of the info, the time is showing wrong. When I click on the date and time to adjust it, the correct date and time is showing. But when I exit to continue with the booking, wrong time is showing. This is when trying to book a train.
When I am trying to book a train and go to select the departure date, tomorrow’s date is showing as today and today is showing as yesterday. Totally bizarre. To explain, today is December 12. When I go to select tomorrow’s departure date, which would be December 13, it shows Today, then December 14 as tomorrow and December 12 as yesterday. I have never seen this issue with any other booking app and trust me, I travel a lot.
I constantly get Internal Server Error error message so app is useless when trying to book anything.
I only use it to check on flights I already booked.
Does not support trip information 1/5
Despite showing the trip information under that category, you cannot include trip information in expense reports created on the iPhone. Good for capturing receipts but you will need to delete and re-enter it anyways if you have any trip information that needs to be included. Hopefully the app will mature as they continue development.
Slow and deletes receipts 1/5
From the time you click the app to open it to actually taking a picture of a receipt is about 2.5 days. I timed it on a stop watch.
If you accidentally click expenseit on a receipt image, it just deletes it with no warning. This saves a step if you are actually trying to delete an image. If you needed that receipt, just call the vendor and see how easy it is for them to send you a copy. Likely 2.5 days for that, on average.
Won’t fully launch, just keeps crashing 1/5
Just updated the app and it won’t even open. Ridiculous.
Would be better if I wasn’t required to use a passcode like I work for NASA 2/5
Would be better if I wasn’t required to use a passcode like I work for NASA
Face ID Login 2/5
I don’t understand why the app could use my thumbprint to login on the iPhone 8 but can’t do Face ID on the iPhone X. So annoying.
Not quite there for iPad Pro 3/5
By Liv Moore
I rarely write reviews: either when it’s amazingly good or horribly bad. This is just a heads up to developers that there are some issues with the UI using the new 11” iPad Pro. When switching orientations, the app appears to “shift” in the screen, making it impossible to reach some buttons. In general, the landscape orientation feels “zoomed” in where I can’t reach a lot of clicks on the edges; important ones to close out windows.
Not displayed or working correctly on iPad Pro 11 2018 3/5
Upgraded from iPad to the new iPad Pro 11 2018. Menu for submitting, or attaching receipts to expenses are impossible to get to.
Haven’t tried to book any reservations yet as it was to frustrating to go use the website instead on the iPad.
I hope there is a fix for this soon.
Love that I can do everything on my phone while traveling 5/5
By worker bee number six
Love that I can do everything on my phone while traveling
Does not support the 2018 iPad Pro 11” screen dimensions 3/5
By Ken Ng
Great app but it needs to support the screen dimensions of the new iPad Pros. At the moment, most of the bottom section of the app is cut off outside of the tappable area of the screen. Hope the next update resolves this asap.
It’s obvious the software engineers don’t use their own product 1/5
This is a truly poor application. Hard to use, and full of bugs. In fact, the only reason I use Concur at all is because my employer forces me to. I never thought I would miss the days of submitting paper expenses by hand, but Concur has done it!
Crash city this version 2/5
By Work Flowiest
This used to work well but it’s crashing upon opening with my iPhone 6s, most current IOS. Hope it gets re-stabilized soon.
Single sign on not wotking 1/5
Single sign on still not working.
Records disappear 1/5
The concept is great however the reality is you upload receipts they disappear you email receipts they take days to appear you spend hours doing something that should be very simple. Hopefully they can continue to work on this but right now I waste many hours a week using this app and their website
Update to my review I just went online it says you can drag and drop a receipt that doesn’t work either. So many bugs so many issues the unfortunate thing as my company forces us to use this every week, I would definitely select different options if it were my choice
Easy to use 4/5
Couldn’t figure out how to map customer to this
Why can’t I crop a receipt photo? I don’t need to submit the table it’s sitting on....
And why - since I prefer to crop in my phots then upload attachment - do you look for the oldest images on my phone first?
Basic UI stuff, let’s get with it
If i have to 1/5
Scroll through 20k photos in my album to get to the latest screen cap once more, i'm deleting the g.dam*ed app.
Off line 3/5
Need to be access travel info even if app is offline.
Bad Update 1/5
The current update to this app sorts all photos, where receipt images are stored, oldest to newest so I have to scroll through every picture I have ever taken to find my most recent receipt. Really really frustrating!
Issues with uploading image from photo library 1/5
Why are photos showing from oldest to newest? I need to scroll through all photos to get to the most recently taken photos. Please fix.
Receipt from camera roll 2/5
Overall it’s a good app, but in a recent update it changed the “upload receipt from camera roll” feature to where, when selected, it takes you to the TOP of your camera roll. Super annoying since most people have THOUSANDS of photos in their camera roll. Please change this so that it takes you to the bottom of your camera roll (most recent photos) when selected.
Super Easy 5/5
Great App, very user friendly!
ExpenseIt Integration Flawed 1/5
With ExpenseIt now part of this app, improvements must be made.
The app need to load faster.
The ExpenseIt portion needs to work exactly like the stand-alone ExpenseIt app!
Manual changes in expense type must be saved.
Much work to be done by your development team, good luck! I really don’t want to go back to the stone age.
Overall good, one glitch. 5/5
By rita,sue and bob too
Over all it’s a good app. But, when you add a receipt from camera roll it defaults to the first picture in your album. Gets frustrating when you have thousands of pictures to scroll through to get to the latest one.
Slow to open 1/5
When I want to submit a receipt to Concur I like to use ExpensIt. Unfortunately the ExpenseIt standalone app is going away and now I’ll be forced to use the Concur app to record receipts. It takes several times longer to use Concur for this purpose. ExpenseIt is far superior for taking a quick shot of a receipt.
By wr desadjl
Had to crop several times before getting proper image. This is not a problem but the error msg was ambiguous. Also nickname required is redundant.
Good, except issues with ezcater 4/5
Unable to upload additional receipts for ezcater order
Concur is great and saves huge amounts of time. Only caveat is that one has to disable the receipt scan function. In this case AI stands for almost intelligent. The feature will waste untold amounts of time but once disabled entering receipts manually is easy. Another case of trying to fix something that isn't broken.
App is useless on iPad 1/5
The app is pretty much not usable on the iPad. Half of the. It tons are cut off; you can’t upload receipts easily because the app cuts off the crop and save button. Also cannot be used in landscape mode on the iPad pro
Downgraded due to not fixed for new iPads 3/5
Extremely difficult to use on new iPads due to the screen size pushing buttons off the screen.
Horrible compared to the previous ExpenseIt app 1/5
User experience is significantly worse on this app when uploading photos of receipts. A massive pain just to upload a screenshot of a receipt now. Can’t select multiple screenshots at once to expense. Bring back the old app!
Best mobile app for business transaction.. does the way we would like to handle TER , online at ease
Receipt Viewer 1/5
Fix the way media is handled for pictures when attaching receipts via photo album. Have the most recent pictures at the beginning.
Not easy to navigate around 4/5
I do not like the changes. Difficult
Expense Reports 5/5
Love the App. It so easy and convenient to use I am able to submit my expense report on my way home after my travel. No more delays in getting reimbursed.
Can’t log mileage. That’s what I need concur most for. Please update with that feature. Heck, partner with google maps or something and let it access location and confirm for daily mileage. Then this would be a 5 star app. The website is great, but it would be nice to go along with the day and add data in.
Unable to login 1/5
Confirmed login works on the web but every time I try and use the app I get a network connectivity error. Have tried on many different networks including t mobile, Verizon and wireless in various offices and still get the issue.
Fix the attachments bug 1/5
Since last update now every time I need to attach a picture from photo stream it starts at the top of my photos and not the bottom(recent). Each receipt I attach I have to scroll through 10 years of pictures.... No option to go to “recent” folder. So annoying!!!!💩
So easy o feel like I’m cheating!
By Medardo R.
Fast and ez to use this app . It tells you what you are missing .
Buggy with new iPad Pro 2018 1/5
Interface needs to be fixed with new iPad Pro 12.9, missing multiple buttons and can’t use at all.
Charging Details 3/5
I don’t like that you can’t group expenses to a charge code and instead have to apply to each and every one.
Latest update has an issue 1/5
When looking for receipts on the photo album feature, you now have to scroll through your entire album to get to the latest images. Please fix this so that the newest photos are at the top of the album view.
Limited compared to doing you reports through a web browser 3/5
I’m very disappointed in the fact that it is limited when it comes to actually submitting reports. I can’t do the receipt affidavit on the app nor can I delete Items. I wish I could just use this app rather than just going to the website, but I have found it just does not do everything it needs to do
Not functioning 2/5
Does not work well on iOS 12 and new iPad. It used to be useful but now cannot perform basic functions.
Fix it! 4/5
Concur has been awesome for so long, but the recent update is a pain! Please fix it so when you go to the camera roll to upload a receipt, it puts the most recent pictures at the top and not all the way at the bottom
Impressive, but slow 4/5
This app saves me a ton of time, but I wish it were faster. It spends to much back and forth with the server
Usability and functions 2/5
Usability has deteriorated. Too many clicks and screens.
The ascending/descending column selections on the expense receipts screens don’t work.