Charged despite being in free trial 1/5
Tried the free version, canceled the subscription but still got charged
Too many interruptions 1/5
You can’t do anything with the free version without being harassed to upgrade to the version that costs money.
A subscription? 1/5
What a horrible business model! A subscription service for a scanning app? Come on! Who came up with this idea should get a demotion. App doesn’t even work well, free version is too limited and filled with ads. I recommend avoiding it.
By Jenny Yak
Can’t work w iPhone seven 3/5
I thought this would work great but couldn’t get app to connect to WiFi to send. Worked perfectly with iPhone ten
It is so awesome you have to get the app this app is for free
SCAM DON’T BUY! 1/5
This is a scam. It billed me ~$40 for using the app for a year. Just pure nonsense and REALLY POOR scanning quality.
DO NOT PURCHASE. It charged me for a one year subscription without my approval. Don’t even bother downloading this app. I used it literally once during the free three day trial. ONCE. I’m telling you, don’t even download this app trust me.
Blown Away 5/5
This app is amazing!
Not free 1/5
By Sir Andrew of London
Zero usefulness 1/5
You can’t even do anything with the scan once it’s taken.
You have to pay for this ??? 1/5
This option comes free on most phones however this is a work phone I do not have this ability, my complaint is why would you charge somebody for something that comes equipped on most phones. Also other apps have it for free???
This app is a complete scam. You have to call and unsubscribe as soon as you download this app. If you don’t you are immediately charged for a full year. You can call the 866 number to complain and it is a recording saying this charge was no t a mistake and then they hang up on you. This app is just hoping that you don’t want to fight with Apple to get your money back and they’ll keep it. You will have to contact your bank to dispute the charge and then contact Apple directly to receive a refund that takes up to 30 days to receive. Please read all reviews and report this app as a fraud if you come into contact with it!
Tiny scanner is the way to go. 1/5
By honest truth 92
Don’t waste ur time with this
Don’t buy it’s a subscriptions 1/5
I only downloaded this to write a review because all these companies going subscription model won’t last that long they will eventually go out of business. a person would go broke if they have to pay for a subscription for everything they buy as a app or software. I will never ever throw my money away on a subscription model there are still way too many companies that offer full one time paid versions of similar apps or software. When Adobe went to subscription model I went to Affinity Photo one time purchase and its excellent. People wake up don’t throw your money away year after year on a subscription payment. A company can’t survive unless they have customers. You feel me. I downloaded it and after reading the reviews I immediately deleted it and contacted Apple Support and my AMEX Card to inform them if I am charge to do a refund charge back. The company is very deceitful. Why do they say the app is free when it’s not if you download the app and put your thumb print to authorize what supposed to be a Free download and then they charge you three days later that a big friggin scam. I informed Apple to read all these negative reviews about this practice. They will not get my money because Amex don’t play, they will do a charge back no question about it when the app is supposed to be a free download. Don’t buy it , don’t download it. They will try and scam you. Almost got me but Amex protected me from being charged
Major fail. Did not give option to send documents via email or text. Missed meeting a deadline
Worst of all 1/5
Don’t even try. Waste of time. Limit to 5 page scans per day. It’s a joke
Charge for no reason 1/5
I was on the trial period and tried to cancel the charge but it charged me $42 for the year. The app is not worth that much in the first place. Horrible
I was charged $40 for a yearly subscription to the app that I DID NOT WANT. I tried to get a refund but was denied. This is a scam, AVOID.
By kristen hodge
I downloaded this app to try it out and it was in no way clear that it was a paid subscription - until I received an email from iTunes saying had been charged $40.
User Beware!!! This app is a scam 1/5
You will be charged $39.99 in a few days afterward downloading this app. They don’t even ask you before they charge credit card. DO Not DOWNLOAD!!
Quality of the scan is equivalent or worse than just taking a picture with my phone camera and sending it as an attachment. I will not renew my subscription as I think it is overpriced for something that is very limited.
Don’t want a month payment. 1/5
How do I cancel before the monthly subscription fee is taken from me? Like the other reviewer, I was unaware there would be a monthly fee until the app had been downloaded. Now I don’t know how to cancel. Help!
Scanner at the tip of your fingers 5/5
By locum worker
Handy little thing. Works perfect every time.
You have to pay or you can't use. Tenes que pagar o no poder usar el app 1/5
I do not recommend!!.. Because!!..
say free but went you download you have to pay , you have o you can't use, Trial time is fake because they request a card so they charge you okay
Terrible app. Can’t do anything on the free version. Poor.
Not free 1/5
I downloaded this free app in a hurry and two days later was charged $43.99. Never assume free is free
Terrible scan job, annoying subscription pop ups 1/5
Whoever needs a quality camera scanner this is not your choice. They have a subscription pop up every time you try and do anything with the app. The auto capture does now properly outline the document. There is no option to crop out the excess that it always includes in your scan. It looks more like a photo than a scan. If you want a quality app download genius scan, not this garbage
Beware. They say it’s free but charged me $39.99 3 days later.
Neeess notifications 1/5
By Hay day victory
Deleted the app because I got a notification that I should use the app if my work document scanner doesn’t work.
this is horrible it didn’t work at all
By Leprechaun stew
FYI- They make it nearly impossible to cancel your subscription. The creators made this app specifically for people who desperately needed something scanned ONE time and in return get charged for a membership that is nearly impossible to inactivate.
Beware! They charge you 40 dollars after a couple of days
Why would you advertise free 3 days trial then charge me immediately!!! I want my refund
This is a scam. You can get this same app for free
Wish I didn’t download this app 1/5
I downloaded this app to use to scan some important docs and it don’t really work as easily as I wanted. I have 3 days to cancel before I am charged and I cannot find place to click for cancellation. I received email that includes a link to click to review purchase and to cancel and it sends me to a blank page or last thing I looked at. I want to cancel now! I literally downloaded and it’s been 1 hour and ready to cancel! I don’t want to be charged!!
Free features too limited; subscription too expensive 1/5
Didn’t realize when I downloaded this that it required a subscription to do practically anything. The free features are too limited (you can only share 5 pages a day) and the premium subscription costs too much, in my opinion, for a single purpose app. I would have paid a reasonable on time fee to unlock some extra features for life, but I am absolutely not going to add another monthly expense to my budget, just for the occasional use. I scanned a 30 page document and then realized there was no way to get it too my computer without signing up for and then canceling a subscription. Even a “pay-as-you-go” option allowing you to pay a one time fee to share the document for like $.99 a pop or whatever would be better for an occasional user. As it is, the app could be useful for someone who uses it for business, but there is no reasonably-priced option for someone who might use it once every couple months or so. You would have to buy a monthly subscription and then remember to cancel. Their business model probably relies on the idea that people will pay for it and then forget to cancel, which is kind of sleazy, in my opinion. Frankly, I loathe the entire trend away from one-time purchases to subscription models for everything these days, and everyone who engages in it should be shamed.
Scan to be ornot to scan 5/5
By larry clayton quisno
Well i did have
Sort of something to
Better apps out there 2/5
I downloaded this app to scan 12”x18” documents for work. It helped me get the job done, so for that: 2 stars.
However, the UI is not super friendly, there were some glitches when I tried to upload photos to my library, and the app processes photos with a high contrast filter. My documents were white and I took the photos on a black table as recommended. Still, the resolution came out not great. Why anyone would pay $40/year for a subscription is beyond me.
I originally signed up for the 3-day free trial (which automatically enrolls into a year subscription if you don’t end it within 48 hours of downloading the app!!) It took me about 30 minutes to figure out how to end the subscription in my iTunes account. This could be a problem with iTunes itself, so I won’t blame Scanner.
Anyways, would not recommend!
By Вадим Фёдерович
Wow you really want me to get premium
DO NOT TRY IT 1/5
DO NOT TRY IT if you don’t want to pay for! There are two separated processes to download and cancel it, and cancel it is very hard and confuse!!!
Using Scanner for me 3/5
I had a terrible time figuring out how to email
my scanned document. Some instructions would have helped
Otherwise great app.
Charged $43 for free trial that I cancelled BEFORE free trial ended. 1/5
I am very disappointed with the developers of this app. I temporarily needed this app to scan some paperwork for school, so upon opening the apps, after it gave subscription options, I chose the 3-day FREE trial. After I scanned the documents that I needed to scan, I promptly went into my App Store profile and went ahead and cancelled my subscription to be sure I didn’t get charged once the free-trial ended. All was well. A couple of hours later, I checked my bank account and noticed that my there was an apple store transaction for $43... mind you that it was a 3-day FREE trial and I was charged for a 1-year subscription to the app within hours. I never authorized this purchase and never provided and password, fingerprint or anything to verify or authorize the purchase.
Overall, the app itself is fine, but because of this “scam” I would not suggest this app to anyone, nor will I ever purchase it again. I am not one to write reviews, but I am very upset and disappointed with this situation.
Steer Clear!!! 1/5
I caught it. But now that I’m trying to unsubscribe, it says “pending”....so they hope you forget and then charge you $39.99. Ha!
Game Changer! 5/5
By no more scanner woes
I never take the time to write reviews but this app has legitimately changed my life. For some reason or another my home and office scanners always give me trouble. I had to use this app so much as a back up that it has become my main mode of faxing rather than a back up.
It is not free and it is just scam.
Not a free trial, BEWARE 1/5
I hit free trial and this app immediately charged $40 for the premium subscription. This was not after 3 days like the trial said, it was 3 seconds. I cancelled the subscription through my account immediately when the charge popped up on PayPal, but it now says I have this app for a year. No way to refund. It looks like several users have had this problem so beware.
It will auto charge you $40 1/5
By richard kline black
The functionality of the app is whatever but I am not ok with it charging $39.99 automatically a month after you download it. The developers/ marketers of this app should be more forthcoming about that. I would have NEVER downloaded this if I knew it would have done that. I am sure they bank on most people making the same mistake as I did. I hate when companies use deception to make money.
Be sure to cancel 1/5
I didn’t realize I had to pay for this until I looked at my credit card statement and saw a $50 charge! Make sure you manually cancel your account before they charge you.