Streamline it 2/5
I set my settings to go directly to markets, but app first goes to the fat guy texting on his phone - annoying! Then when I log-off, there he is again, with an X To get rid of him. Extra step for no reason. I’ve already had to choose “Log-off twice before he appears! Let us log-on quickly and log-off quickly. Also, when I tap a stock in my portfolio, I have to tap dbl arrows in the right upper corner useless extra step to get the larger chart and the info I’m needing. It’s especially annoying when checking it prior to executing trade instructions.
Let’s see if we can make it even harder to use. 1/5
They have essentially disabled Touch ID replacing it with a six digit numeric login. Now they threaten two factor authentication in addition. Seems like they want to make it so difficult to login that nobody will use it.
Other brokers are doing much better.
Looses device watchlist... 2/5
After creation, upon close.... Please fix.
Still have not fixed bugs 1/5
Losing my confidence in this company. Cannot even fix app so I can see markets.
Please Get with 2018 1/5
Can you please update the app?
- not easy to trade
- not easy to see gains / losses
- DOES NOT allow trading through Apple Watch
- The application and overall website are far less than what the competition offer
- Learn from TD and Fidelity
- Hire someone good and pay them so we can stay with Schwab as mobile is not the future, it’s NOW!
Great ! But Needs Backend Improvement 4/5
Great app, needs to move to real-time
Best for managing accounts 4/5
Very nicely done app for managing accounts, especially multiple linked accounts, and investments. This is not a trading-focused app though; if you need to place a lot of trades quickly look elsewhere. However, as a general-purpose investing and banking tool I find it very convenient.
Updates are slowly improving 3/5
By Michael York
There’s a bug in the latest update that loops through the authentication flow twice upon launch, though. Would love to see that fixed.
Awful compared to prior versions 1/5
Just was “upgraded” to this version and found it no longer tells me what my individual stocks are doing. Only gives me the summary total. Guess I won’t be using it.
Finger login does not work 2/5
By charlie is neat
New update sends you back to log in screen after doing the finger security to login. Doesn’t actually go into your account. Mildly annoying and majorly ineffective.
Update or down date? 1/5
By DF dad
The latest update is terrible. Maybe it works if you have the iPhone X but not with my 6. Touch log in doesn’t work. Crashes every time I log in. And now I have to remember a six digit password. Thanks.
Good, could be better 3/5
This app does everything I need it to do, but it would be great if it had password manager support built in. I like to have difficult, complex passwords, but the lack of password manager support in the app just creates another hurdle when logging in without TouchID.
Slow trade entry screen 4/5
Ameritrade does way better at usability when entering trades. Too many clicks and scrolls. Also should extend the Premarket hours in line with competition. What’s up with the new fat dude on a bike in the login screen picture?!?! What’s that got to do with finance and managing my $$$?!
Finger ID is horrible 1/5
By John Sava
Ok, I like the idea of using my fingerprint instead of password so J don't have to remember my password. Guess what, once you get error logging in with fingerprint, (for example when you do not have internet connection) then requires you to enter your password. So, I say the fingerprint login is somewhat useless. It needs work.
Quit logging me out 2/5
Love how this app no longer remembers my login credentials after each update. Great feature!!
New update wiped my login info 2/5
New update wiped my login info, just got access blocked for putting in wrong password.
Previously had Face ID working, but 8.3.0 update went backwards. It forgot my login and made me create a Schwab quick sign-in PIN to enable it again. This app is a constant hassle just to check my balances.
Downgraded app 1/5
What good is it to have an app where transfers have been disabled from accounts. Dah purpose of app is to be able to do mobile functions
Put it back to functionality it had
Delete, requires a six digit new pin for touch ID. 1/5
Apparently Charles Schwab doesn’t understand security or information disclosure’s. After wasting time with the Charles Schwab intelligent portfolio app (which requires a brand new CS account), I decided to try this app.
I was highly annoyed when I went to enable touch ID, and was asked to create a new six digit pin (I am not going to give CS my standard iOS pin, so thus I now need to record a 10th credential for my CS account, which is ridiculous). Either allow touch ID in accordance with standard Apple app requirements, or don’t allow the feature.
Update is much improved 4/5
They finally updated for iPhone X but the app is still somewhat slow and could use some bug fixes!
Worst mobile trading app 1/5
this is the worst app for executing numerous trades i've ever used. their most recent updates from previous version are horrendous. no one who trades regularly should use this app, find a different company:
order status is hard to navigate, takes too many clicks to find orders
charts are mispriced and also takes too many clicks to find
all in all this firm does not want active traders, they just want to be a bank. look elsewhere if you want a user friendly experience
new updates since have done nothing and have even made things worse.
a serious glitch in the order stratus section, either does not allow you to change a existing order or, when you can, it leaves both orders out to be executed instead of change and cancel original. can be very costly errors which they will not take responsibility for.
newest update still hasn’t corrected the incorrect alignment of charts and now, they have taken away breadth indicators on market watch page, so you can no longer see advancers vs decliners.
another update and still nothing fixed and charts are now ruined as latest day is in the right boarder, so cant even see it!! this is the worst. all glitches never fixed
Graphical bug 4/5
On iPhone 6s devices the new interface has a bug where you have overlap on the summary page of mutual funds. There is an issue with text overlapping on the tap to expand the charts and for the category of the fund that makes it difficult to read.
Only 1 day and 5 day charts on iPad 1/5
The chart range dropdown allows you to select ranges from 1 day to 10 years, yet only the 1 and 5 day ranges work. Select a wider range and the app says “No chart data available”. I mentioned this in my previous review and now after 2+ months of no updates, we get one and this is still not fixed. Great!
iPhone X! 5/5
Thanks for finally making the iPhone X update. Looks great.
Add password manager support 3/5
Please allow password managers to auto fill login information like other banking apps do
Won’t stay logged in 1/5
Logs out when I tap on pages. FIX THIS.
Login issues 1/5
Every time you update the App am I going to be required to re enter my credentials? Touch ID (once setup) should continue no matter if an update happens or not. Fingerprints don’t change.
Touch ID access removed 1/5
After installing latest update Touch ID is no longer setup for Schwab app. Was required to login manually using username/password and re-enable, however after do so the apps returned an error message saying that the phone’s passcode has to be 6 digits. So basically the Touch ID that worked yesterday, no longer works today. No mention of this in the release note for this update. For multiple reasons I cannot modify the phones passcode settings. I guess I’ll just not use the Schwab app now due to lack of Touch ID. Thanks for the lack of notice on this version change Schwab.
Meh, not a great app 3/5
By free market maniac
But it does the job in a pinch. I this Schwab needs to hire some real visionaries and get the app into the 21st century.
Login lost after update 3/5
Why did I have to type my login info all over again after updating the S/W?
Latest version 5/5
The app is improving every update. The only thing I wish they would integrate is after hour and pre market quotes. Also adding market futures would make it an all rounded app.
Upgrade for iPhone X 4/5
By Glass Half Full
Great app in many ways, just wish they would go ahead upgrade it for iPhone X users.
Stable & fast 4/5
Very stable and relative fast. Very nice design, you got most info in small screen
Huge missing functionality 1/5
An app should be AT LEAST as capable was the company’s webpage. Not this one!
This app won’t let you withdraw your money!! Can’t do transfers at all. UNBELIEVABLE!!
No full screen on iPhone X 2/5
Please make full screen on iPhone X.
Really liking this app 5/5
I am a new investor and enjoy this app. Makes investing seem inviting and friendly, not scary like where it does in most places
Functional phone app 4/5
Works great 5/5
Wish there was a way to deposit cash. Local SB closed.
Need data to be real time. 2/5
While site is easier to navigate not much use without real time quotes.
Suspicious Company 1/5
By Ahmad JJ
I have dealt with them for a year and have gotten some interesting results.
Many times I get higher buy price than the market, and lower sell price than the market. It definitely seems that they are trying to rip you off to make profit on the sales of their own stocks.
Their execution speed is also one of the worst.
Save yourself some money and look elsewhere. I will soon close my account as well. Enough is enough
Generally great 4/5
By Gallent Guy
I wish the app’s home screen had a similar layout like the new desktop homepage. On my desktop/laptop I can see all of my accounts and all of my stocks consolidated on the homepage. I have not figured out a way to see that on the app.
I also wish it didn’t take me four touches to get to my main watchlist. If the first paragraph complaint were resolved, I wouldn’t need to go to watchlist.
The deposit function is a pain in the butt. However I hold my phone, it always opens my camera upside down. Sometimes when I try to correct that by turning my phone over it reverses it again so that it’s upside down again. It really has a mind of its own in that respect.
Otherwise I really like the app.
Easy to use 5/5
I like the Charles Schwab App! It's easy to use. Depositing checks is a breeze.
iPhone X support please!! 3/5
The app still does not use the full screen of the iPhone X. Please update!
Mobile deposit fail 1/5
By Prefrontal Cortex
I got it to work once a year or more ago, but this version is a complete fail. It will not recognize the check (clean, machine-printed) no matter what I do. I took over 10 pictures with different lighting sources, flash/no flash, black background, etc. nothing works. The error message is unhelpful as well.
Where is the functionality 1/5
I was at first going to rate this with 2 stars, but then I was forced to rethink my rating as I wrote this review. I give it a single star.
I was hoping to be able to sort and list my portfolio in a way that was useful. This does not seem to be possible and I am disappointed in the platform as a whole.
I like it! 5/5
Great App/Great Conpany 5/5
Have been a CS customer for years. Great service, great technology and customer driven.
Come on now 1/5
It’s March and still no iPhone X compatibility, slow screen, app doesn’t let me log in without opening and closing it multiple times. Let’s get it together
App can be better 3/5
By Kiran vara
I think the app can be better
A useable app 5/5
I haven’t had experience with other brokerage apps, except for the two biggest robo advisors. I like that this app allows me to do a lot of trading and moving money around. I also can do research.
I look forward to the Intelligent Portfolios being integrated into this app instead of being separate. There are additional refinements to make, but otherwise, it works.