Charles Schwab 401k website 3/5
The Charles Schwab app is not easy to navigate. Drilling down to fund performance is cumbersome. The portfolio return on investments is misleading, calculating a return much higher than actual as it seems to include contributions and gains in the ROI. There’s no way I have a 40% return over 4 years otherwise I’d quit my job and be a day trader.
The app is user friendly 5/5
By Gaby @112
By Daddy Longleggs
Solid App! Easy to navigate and provides quick easy access to my data.
Average at best 3/5
What’s the point of touch ID if the app routinely forgets my username & password? Then requires a password reset or call to their support service. Waste of time!
Very decent app 4/5
By 3 2 1 Wanker
Has lots of available features and options.
Bad UX 1/5
By Jojo Chunkee
Need to improve usability and story telling. The UI is not very intuitive. Provide a better logical navigation scheme, present content with more distinction, color outside the box some instead of just falling into the same ole garbage. You guys make billions, it’s clear that your app dev budget is paltry.
Determine Which Schwab App. 5/5
Note there are multiple Schwab apps. You will need to determine which one is applicable to your account and download that app. to access your account.
Retirement account 3/5
I would like options like index funds with better performance and lower fees. I reject limited choices that make more money for the institution then the investor.
I love this app! Very intuitive and easy to use.
User friendliest 5/5
Crisp, easy navigation , very clear and to the point....Thanks!
Could be better 3/5
I know this is not the same as looking up your data on your desktop on their website but still this app could be more helpful. I’m not going to complain about various minute things but one thing stands out - when they state your balances it should say right there as of what date and what time. You don’t know if you’re looking at your previous day balances or the current day after the bell.
Too many apps 3/5
Since transferring my 401k, Roth and other contributions to Schwab it has been tasking. Just like you have to talk with someone different for each acct (understandably) a separate app is needed. You don’t know this until know it. I now have three Schwab apps. I discovered each when seeking more information about an acct. would like a seamless app that complies with regulatory separation requirements if possible...
Liking the app. It’s like ez money, gr8
Robert Liddle 2/5
I recently called to simply speak with an advisor about my account. This appointment was made by an earlier call to set the appointment. I was asked to provide my start work date month and year. I mentioned the wrong month. My problem with this is that I was looking at my resume to access the first call. I had not had it available for when the advisor returned my call. This should have not been a redundant question to simply discuss different plans. I was unable to discuss anything with your advisor. Not a happy client
Nothing works. 2/5
Fingerprint I’d does not work and there isn’t much information to access on the ap.
Add benchmark comparison 4/5
Available on website just not app
Gives Me the Info IWant 5/5
Great app on phone and tablet. Gives me the info I need to invest and watch my investments.
Don’t bother 1/5
By not secure
A user requires ANOTHER password (as if we don’t have enough already)! Several of the links are permanently “temporarily unavailable.”
NYC rush hour traffic slow.
Just use the mobile site.
It would be great if I could see a breakdown of which funds gains and losses occurred in. I may need to adjust my portfolio.
Yet another pin required 2/5
Tried logging in with Touch ID today like in the past and this app is now requiring a new 6-digit pin. Very frustrating. If Apple still allows me a 4-digit pin, I think this app should too; otherwise it’s just another thing to have to remember.
App is coming along OK 2/5
The regular Schwab and this retirement app should be combined. Also, there is far less functionality in these apps that on the regular website. I know it’s just coming along, but give some more display options for portfolio make it like the website. Also, contributions details are quite limited I had to go to the website to analyze it. Thank you
Solid App 4/5
By Simpleton Investor
I like the fact that the app gives you the ability to see your percent invested and the breakdown of how your money is being invested. The only thing I don’t like is that if you want to change your plan, you can’t simply click on your contribution, where you change your percentage and then click on the section that would allow you to change the plan. You have to click on the top right drop down menu, then click on history and then you can adjust which plan you are invested in percentage wise. It’s a pain in the neck.
Not user friendly 1/5
If I could give less, I would
Confusing Ui 3/5
It’s great that I can see all this information on my phone but the UI is very confusing
Thank you! 5/5
By Carrot Top 76
The app makes it so easy to check my progress and see how world events affect the market and my financial goals. Thanks!
Virtually worthless site 1/5
By #this site is unsuseable
You can’t even break down the various accounts in the over view
Same old error not yet fixed 1/5
A few years ago, the app used to give me accurate information on my personal performance. Ever since their major “update” about 3-4 years ago whenever that was, it tells me my start value and ending values are both way higher than they are, so any performance percentage increase or decrease is totally off from reality. Fix the darned bug already!
By Mister Bix
Useful for obtain account information and making deposits. Cumbersome to use for research.
Site is not user friendly
User Interface Needs Reorganization 2/5
User interface is not very intuitive. Could organize with lists of accounts and then lists of assets within those accounts. Those can then be tabulated with performance both daily and since inception (or some other modifiable time range). See Fidelity’s app.
By Pat Home Gym
I wanted this app in order to check my balance and update contributions without having to log on through my work laptop and internal network. This app checks those boxes and also has a great rate of return feature.
Won’t let me enroll my plan 5/5
The app will not let me enroll my plan. There’s no way to view your current assets or positions , gains or losses ... etc. It is useless. Called the IT number they weren’t able to fix it put in a “ticket” to the app team. No one has ever contacted me.
The Mobil site is worthless 1/5
For example it shows ytd 401k contributions but doesn’t show Employers DC contributions. Thus I have no idea
where I am in regards to my 415c limits.
I find I have to log onto the full site. Thus it would be nice to have a single click to full site.
By yep true
Get tired of always changing passwords and fingerprint id not working
Easy access to your retirement plan while on the move. Simple, easy to use.
Not easy to analyze and reconcile performance 2/5
I need to be able to filter by multiple investment categories at the same time, not just one category at a time. Also, there is no indication or explanation of subpar mutual fund performance. I suppose it is time to consider moving my investments to another brokerage firm with better transparency and accountability.
Mobile app 1/5
The my retirement progress on the website never works. I put my salary in and it doesn’t calculate just keeps calculating.
Good but lacks investment performance 3/5
By Jim Sacra-cago
Wish it told me how well my investments were doing.
Helpful and efficient 5/5
By Absolute misery
Very well designed application, the right information is easily accessible and easily digested
Great retirement outlook 5/5
This is a great app to quickly see my retirement account, and the My Retirement Progress is a terrific feature.
What I’d like to see enhanced is a way to include my spouse’s SSN benefit separate from my own, but have her benefit included in the overall picture of what our retirement picture might look like.
Slow, bad calculations 1/5
Very very slow website. Very very slow sells and buys. Very cumbersome and difficult to find or do anything. All buys, sells, and reinvested fund calculations are incorrect. No matter what calculator you use. They will NOT answer questions in regard to erroneous calculations. AND DO NOT use Quicken for investment decisions since Schwab sends incorrect, and missing information showing incorrect average price. Even online, their calculations are incorrect. Do simple multiplication or division on info Schwab shows and you too will be confused with NO EXPLANATIONS! These folks are sucking pennies from everyone and no explanation. And no, they do NOT show any fees....just magical extraterrestrial math! Terrible as a fiduciary and even worse as a administrator of your hard earned money. And they will NOT answer your inquiry...they send canned answers that don’t pertain. Won’t look at screenshots and will tell you they can’t even though they allow you to send them and encourage it! They simply do NOT care about you...ONLY their coffers. Can’t wait til I turn 59 1/2!!!! TD much better. Schwab appears to be crooks hiding behind obscurity and secrecy. NOT transparent at all!!!!
Charles Schwab Mobil app 5/5
I really enjoyed this app
One of the best in my experience
Trading is easy
Log in is easy
I hope they will add research features ( or at least I am not aware of it )
In the future
I see the research feathers on my lab top
But not in mobile app
Why can’t I see how many shares I own inside the app. So stupid.
By Awesome Blue Nano
The website is very helpful
Great when it works 4/5
By sky labor
Have trouble every month trying to get in and see my 401k, especially when trying to jump between apps to see my Roth IRA. They don’t seem to speak to each other all the time.
By Matt the sports nut
Just an under performer 1/5
Bells and whistles but just doesn’t do what regular site does. Weak!
Honestly just got tire of it asking me to rate the app