Choice Paralysis 3/5
Too many options, not enough pictures of the dishes.... most times 30 minutes means 1 hour.
(Much) better than Doordash and Post-mates but still... not perfect
Love the app, not a fan of the delivery drivers. 3/5
I have no issues with the app itself or even the restaurants, but the drivers can be very frustrating at times. 90% of the time, they’re great. The other 10% though... completely unacceptable. It’s like the drivers don’t know or don’t care that you can see where they’re at and the status of your delivery. I watched a driver pick up my order, and then sit in the same place for 30 minutes. When I questioned him about it after he arrived, he said he was taking a break. WELL THEN WHY THE HELL DID YOU ACCEPT THE DELIVERY??? My food was cold and soggy from the condensation in the package. Other times, my food is picked up and taken 20 minutes in the wrong direction. If I’m going to pay $50 plus for food to be delivered, it should arrive as quickly as possible.
Other than that, everything else is fine. Great restaurant selection.
Two hour wait time for delivery 1/5
Food has taken over two hours on two separate occasions when it predicted 45-55 min delivery times. I don’t like having my time wasted and I’m done with this service.
Hit or a miss
Hidden Fees 2/5
Was charge $3 extra but this charge or what is was for was not listed in the total. The total listed came it to about $10 but there was some hidden extra fee
Should include live track 2/5
Should include live tracking. I especifically put do not knock, please call and it has happen in all my orders. Also, should indicate if they see the tip or not
Terrible and manipulative 1/5
These guys usually charge double what uber eats charges, yet uses grub hub to deliver their food. They had me wait for an order for over 2 hours before they cancelled it on me, then in what I thought was a good gesture, they gave me a promo of $25. Unfortunately, this code requires you order $25 worth of food before taxes, tip, delivery fee, etc. Use grub hub or uber eats, at least they won’t charge you an arm and a leg for a taco
Prices are higher on the app than in store 4/5
Prices are higher on the app then in the store
Tip if you want your food Early 5/5
If you don’t tip Nothing on the APP don’t expect your food to arrive on time or early. Deliverys drivers from seamless are limited per Region is no like the other apps . So if you make a an order without tipping there’s a big probability that your food will arrive late, delivery drivers most if the case they reject that order and continue to the next driver available close to the restaurant until somebody accepts your order. So I recommend to tip on the App and you will see the results. For me My food is always on time even very early.
By The Lady Lauren
So far, love it! Great!
I Couldn’t Order 1/5
I’m a new customer. I noticed my favorite restaurant was on Seamless. I happily completed my order, went to checkout, filled out my address, and expected to pay, but it was impossible. A red bar was over the next step that read something to the effect of, “New to Seamless?” And even though I clicked on it and after clicked “done,” the red bar would not go away and I couldn’t close it out. Hungry and tired, I played with it for entirely too long, and finally gave up and ordered from another app.
They give you a promo code for your first order, I go in and create a account and it subtracts the discount for the first order. After I put in my card information and hit place order it pops up and tells my this promo code it only good for your first order. What a waist of time.
Fees are disqualifying 2/5
I used to use Seamless constantly, but almost all restaurants charge delivery fees through now, as much as $3, maybe more. I assume this is to cover whatever Seamless charges them, because many don’t charge a fee at all when you place a phone order. Why would I use Seamless when it’s just as easy to pick up the phone? Sorry Seamless.
Promo codes are not usable 1/5
Unable to use first time user promo code and any other promo code
Charged twice 3/5
By margot from bk
I was charged twice for my order because of lagging
Is it what we’re waiting for
if we live till eighty-four
All we ever get is gru... el!
Ev'ry day we say our prayer --
Will they change the bill of fare?
Still we get the same old gru... el!
There's not a crust, not a crumb can we find
Can we beg, can we borrow, or cadge
But there's nothing to stop us from getting a thrill
When we all close our eyes and imag... ine
Food, glorious food!
TGI Friday’s slow 4/5
By lovin music lovin life
My delivery person didn’t know where she was going and the restaurant was slow to get order completed... argh
What would we do in 2019 without seamless?
Rapidly declining quality 1/5
By Paulie Pops Johnson
Since they started providing their own drivers, they rarely deliver on time, often literally just don’t deliver at all, and have completely useless customer service. Avoid whenever possible.
Shady app 1/5
If you choose express order from the list of previous orders, it increases the tip amount from what you put on that previous order.
Gotta love apps that try and con its users.
Easy to use 5/5
By mary maru
I like the variety of restaurants available on seamless and that it’s easy to order and easy to add special instructions and easy to change payment methods. The only thing that’s a little goofy is that I often get a text telling my food is about to be delivered 10–15 mins after the fact. Would be nice if the actual delivery and the status updates were better synced. Overall really happy with the experience.
No discount? 1/5
I didn’t get the $10 discount on my first order.
Code didn’t work 1/5
I referred a friend and then another friend and when we tried to use the intro code, it didn’t work for either of us. Said that it only applied to the first order. Was def the first order but couldn’t use code
Favorite food delivery app 5/5
By Muun Dragon
I’ve been using Seamless for years plenty of times, and always had great experiences!
Great App ! 5/5
Just great ! Makes last minute ordering easier !!
The best 5/5
Convenient and has the best deals
delivery instruction is useless 2/5
The driver cannot see any of my delivery instructions. So why do you still ask the customer to write any? This would only make things more frustrating and waste more time talking to the driver, who sometimes don’t understand English.
Better than the others 5/5
For some reason those other apps give me an issue with something or other. This app has been, seamless!
No valid discount 1/5
I signed up and it says that I get 12$ off the first order, when I was about to pay, it says coupon only valid for first orders, which was for me. I canceled so don’t bother with them
It’s okay if you want cold food 3/5
Hate that it takes an 1 hour and 45 minutes to deliver my food cold.
Fraudulent activity - Do not use 1/5
Seamless failed to pick up or deliver my food last night, the one thing they’re supposed to do as a company. Now they refuse to refund me despite my paper trail of their screw ups. They just want to offer me a coupon for my next order, which I will 100% not use. Now I’m contacting Chase Bank to file a fraud report to claw to claw my money back. BUYER BEWARE - SEAMLESS STEALS YOUR MONEY, DO NOT USE
Ok but... 2/5
Didn’t let me use the coupon that was specifically sent to my email for signing up!!
They Lie 1/5
Driver marks item delivered that was not even picked up from restaurant. Wait 90 minutes and told we are giving you a refund gee thanks my lunch time is gone. Ugly app overall for a service that no longer works well.
Ohhhh seamless 4/5
I really love this app, super convenient... I just wish my neighborhood had more options. Nonetheless I’m grateful and happy with it so far.
Very nice 5/5
I ordered breakfast for the first time here and it was okay. It just took a little longer than anticipated but food was good! Thank you!
Promo code for first time order doesn’t works 1/5
Dislike that they lie that you get $12 off first time order.
Great App 5/5
Easy to order, change items and edit them nice app
Never delivers an order on time 1/5
Order is always ready from the restaurant’s side but “somehow” the driver never picks it up for delivery and I’ve waited so many times, for hours for order to get delivered.
By ganj master j
Charged my card after the order had timed out so I called customer service thinking i could easily get a refund (as i have in the past with postmates) they said it could take 24-48 hours for someone to get back to me. Why??? my issue was pretty simple like y’all f*cked up now give me my money back. Now it’s been two days and no one has emailed me so i’ll have to call again. This issue should not be this drawn out. also you guys should add the mad tracking thing (also like postmates).
Seamless app and restaurant totally failed 1/5
Order jumped from in the works to delivered. Seamless, driver, restaurant no one could explain what happened.
In the end they just offered me a refund, $5 discount and told me to reorder if I still want food.
How illogical is that? “Reorder if you still want food.”
Disappointing and untrustworthy 1/5
Run far, far away. Seamless is literally the worst. Inflated delivery fees. If orders come at all, they arrive sometimes over an hour past the ETA. Orders are cancelled at the drop of the hat, also over an hour past the time they were placed. My recommendation: try Caviar. They know how to treat customers.
By Z Red Studio
I have tried them all and by the end of each order (every time there was any type of issue or question) I wanted to pull my hair out.
The minute I had an issue with what the restaurant sent me “Seamless” were on top of it. A quick chat session and done. No arguments, no eternal hold, no sending me back to talk to the restaurant or playing hot potato with who was going to take ownership of the problem. Just fast friendly and courteous service, like the the good old days. I am impressed and great fully for not having an ordeal on top of a disappointing meal. Thank you!
Takes very long and they canceled my order
I love this app 😁😁 best food choices 👌🏼
Delivery fee too much 2/5
Delivery fees are too high
Seamless is seamless 5/5
Love to order through Seamless cause it’s easy.
Promo Codes 2/5
I ordered once without using the promo code for my first time and now I can’t use it. Everyone should get one order of $15 off.
Very user friendly 5/5
Very user friendly.
Hey ill type in healthy and have mccdonalds show up? Type in raw vegan and hallal shows up? Need more accurate search results.