Lousy customer service 1/5
By Amateur seller
I purchased three tickets to a Penn State football game, and two days later I tried to go online and cancel them due to a conflict. They advertise that you will be able to cancel your tickets up until a few days prior to the event. What they fail to mention is that you will only get a credit. You will not get a refund. I tried to call them, and waited online for over an hour and they never picked up. I will never do business with this company again. Lousy customer service!!
Terrible service 1/5
By really really bad seevice
Purchased tickets that did not work at the gate and have been trying to get a response for weeks with no luck.
DON’T USE!!! 1/5
I bought 2 baseball tickets that were over $500 total. The tickets didn’t exist!! Before the event the tickets never showed up in my MLB app. Seat geeks told me they would appear the day of the event….WRONG! I attempted to contact seat geeks SEVERAL times when the tickets never showed. I even got a letter from the baseball stadium stating the tickets never existed. As you can imagine I never heard a word from seat geeks. Those tickets were for August. Here it is October and they have obviously blown me off. Someone got my $500 and seat geeks could care less that the tickets were not real.
By Sammie 4Moncler
I Love Y’all ❤️ Everything Always Works Out Perfect‼️
Best Event Booking App 5/5
I will forever use SeatGeek for when I look to go to concerts, sporting events and other sources of entertainment. The updates only make the app better.
Nice UI 5/5
I really like the UI. Please add a 3D view for stadiums. It’ll help ;)
Never Delivered 1/5
I bought tickets (30min after the start of the event for wayyy below face value) on the SeatGeek app, was charged on my credit card, received confirmation emails but was never sent the tickets. That is only half the problem; the bigger issue is I had to go to my credit card company to get my money back because SeatGeek never responded to my complaints. (Customer support is nonexistent beyond FAQ) Do yourself a favor and use Vivid Seats.
Pirates tickets. Been to to games. Both winners. Seat Geek and the Bucs!!! 5/5
By Little Spooks
Pirates tickets. Been to to games. Both winners. Seat Geek and the Bucs!!! Got Pens tickets at a great price. It is date night! Thanks Seat Geek.
Overall Good 4/5
By Htown Dubs
Which they’d show me the seat location—aisle, middle, etc. Nice view of the action is provided but where exactly am I sitting?
Easy To Use 5/5
Easy to use. Good deals.
Best app to gauge ticket prices! 5/5
I ALWAYS use SeatGeek when looking for sports tickets. Best way to know what seats should cost if you’re buying tix directly from the app (which I’ve done and never had problems) or if you’re buying somewhere else and want to make sure you’re not getting ripped off.
Worst app ever 1/5
I bought tickets on Saturday for a hockey game this Friday. Never received an email confirmation email nothing and but I was charged. Two days before the events still nothing. I can’t ahold of customer service I kept getting redirected to the same page.
Easy and reliable but I’d like to see better options on seat views 4/5
Great user experience all around.
Gave me the wrong tickets 1/5
I ordered tickets to see hadestown at the Kennedy center for performing arts on 20 OCT 2021. I was given tickets for 13 OCT. I tried emailing customer service to no avail, and now I have to sell the tickets at a loss and buy them again. After this I will never use seat geek again. Terrible experience.
Simple and user friendly.
Scam (buyer beware) 1/5
Bought parking passes, which I was charged but never got the ticket sent to me. I’m disputing with credit card provider now. Good luck trying to get a hold of anyone at this company if you have a problem.
Simple and fast 5/5
Clear and simple, I use this app al the time!
Con artists 1/5
By everyone out pizzas the hut
The company is basically just a bunch of can artists. Ordinary ticket scalpers out to make a buck at our expense. Tickets weren’t even close to being delivered on time. I did not accept them and was still charged for them. They had zero interest in working with me to make things right. Terrible company, terrible support, terrible policies, and a terrible CEO named Jack Groetzinger. He’s on Twitter, send him a message too.
This was by far the WORST experience I’ve had as a customer for anything. Do better or go away forever.
Great App 5/5
I saw the commercial for Seat Geek and decided I would try it for an upcoming football game. It was an absolutely fabulous app four selecting seats, getting tickets and then downloading them to my Apple wallet! It’s a great site to obtain concert, sports and other events. I’m very happy with it and will definitely continue to use Seat Geek!!!
Thieves in an app 1/5
Seatgeek stole money from me in the amount of 475.00 by not honoring their guarantee to a cancelled show.the app store should eliminate this app immediately!!
The Better Business Bureau should be looking into their thievery .
Not sure how this is legal 1/5
This app charges you in so many ways I’m not sure on how it can be legal. When you buy a ticket there’s a huge fee. But if you sell a ticket they hike the price and take 10%. Example. I posted two tickets for $200. They hike the price to $242 and will only pay me $180 per ticket. Then the person that paid $242 also has a fee of $40. They make $100 on one ticket when I am only getting $180! How does this not fall in line of scalping. What a disgusting company.
Parkin purchase 5/5
By Ant brown-2-11-69
Thanks for making it easy
FRADULENT tickets, no protection 1/5
Seat Geek sold us Fradulent tickets. It was a terribly embarrassing experience as the tickets were counterfeit. We were removed from our seats at a San Diego Padres game. Customer Support has yet to respond to our inquiries via email, phone and social media.
Their ticket guarantee is fake, their service is not safe, please buy VERIFIED tickets from elsewhere. SeatGeek is unfortunately a scam and we learned the hard way.
Incorrect Tickets Received 1/5
DO NOT PURCHASE TICKETS THROUGH SEATGEEK.
I bought tickets to an event and received tickets for a different event. I was forced to purchase additional tickets the day of the event (from a different vendor of course). Through correspondence lasting over a month, I have still not received a refund or any resolution from SeatGeek whatsoever. I will never use this platform again.
Buyer beware… 1/5
I bought tickets a few hours before the concert and unfortunately they never got delivered. The customer support was unresponsive- on hold for over four hours only to be hung up on and email response is non-existent.
By Tom Brokaw Rules
Super convenient and love the feature to see the view from your seat. Really appreciate the ranking of which deals are the best!
Love it 5/5
By dj packer
Best app for going to sports events
Thank you! 4/5
easy to track events, performers, and teams I like. easy to sort tickets to find the best deals. easy finding all the information on the event that I need.
I love this sight
Great service . Thank you
Seat Geek is AWESOME! 5/5
Football, baseball, concerts (good grief, just bought tix for Peppa Pig for my grandchildren! Never had a problem with any tix, easy, convenient and great prices.
SeatGeek App 5/5
By Arie Philly
Easier than chewing gum. Best ticketing app around!
Scam tickets 1/5
We were sold scam tickets to an NCAA football game and had to buy tickets at the window instead. We will see if SeatGeek sticks by their guarantee to refund the purchase. Either way, it’s not worth the stress of using this company again. Back to StubHub for us.
Customer support AWFUL 1/5
By Apple User 972
Immediately contacted customer support over a promo code not applying after a order was submitted (~$30 difference). Still, 1 week and 2 follow up emails later, I have not received a response and the concert was today.
Easy! Easy! 5/5
Can’t be easier to buy & sell tickets! Great integration with Apple products. Always a great experience.
I purchased the tickets but was not able to access them. 1/5
By Workout fast
I’m able to access the tickets
Hidden fees are a pit 4/5
By Reviews. De Tellim
Hidden fees <
Last minute thrill 5/5
I consider myself a gambling person. It’s how I get my fix at the same time save some money! Lol
Chiefs tickets 5/5
Scored a great deal and very easy to buy
Love Seat Geek for helping us feel a little normal again! 5/5
So happy to be able to buy tickets again. Thank you Seat Geek!
I wish I could give 0 stars 1/5
Had to cancel going to a concert bc I got covid. I never received my tickets and was never able to resell them. This is by far is worst ticketing service. DO NOT USE THIS APP 🚨
SEATGEEK IS THE BEST! Great App, easy to use 5/5
By J. Clapacs
Super easy to use and great deals too!
Great app!! 5/5
By Brown eyes gent!
Seat geek makes it so easy to book tickets for great events!
Very gud 5/5
Best app, very gud. I like very much. Better than all. Thank you for good time.
Worst Customer Service Ever! 1/5
Been trying to get my tickets for a rescheduled show for a year and they kept telling me they would show up the day before the show we’ll that has come and gone, I have no tickets and I’m out $400. Worst company ever.