Deleted the app after my first concert 1/5
By Trevor M3030
I bought tickets in November and did not receive my tickets until February just hours before the show. I bought these tickets as a gift for a family member and it made the whole experience awful. I requested actual copies of the tickets and was refused, I asked to receive the tickets earlier and was refused. Needless to say, after the first nightmare of an event was finally over the app is no longer on my phone and I’ll be getting a different app.
Terrible Service 1/5
Bought 2 tickets and they didn’t inform me it was 21+ and i’m 17 i contacted them countless times and they still have done nothing. They even changed the name of the event to “21+” but still won’t give me my refund!!! Never buying from here again.
Seatgeek Rocks! 5/5
Best way to buy a ticket, always know you are getting a good deal!
Pretty good 5/5
It’s pretty good
If they were actual seat geeks they would update the layouts of venues including floor seats. Why would I want to give this company a fee of my ticket sales when I can’t even list the best front row tickets because of sheer laziness?
Seek geek 5/5
By me mom dad and sister
This app is the best
Poor service 1/5
My son recommended SeatGeek, he sent a invitation link. I was supposed to get $20 off my first order. I ordered tickets, when I checked out, I got a message saying those seats were not available. I selected different seats, then the $20 code was no longer valid. We ordered different seats, the ticket email never came through. We called customer service, they offered us terrible seats instead, we refused. After being on the phone for 45 minutes, we were finally offered tickets at the same level as the original order.
Terrible customer service. I removed the app. I do not recommend it at all.
Use other apps instead 1/5
I have used ticket master before but I decided to try this for this Saturday which i attended to pbr in arlington tx . I was given no details about the event nor about the stadium . No times kr nothing i only had the section and row information neither the seats number. Save your time and go somewhere else
Why are they selling tickets that can’t be sold? 1/5
In an incredibly frustrating experience I tried 3 times to get tickets for a show I really wanted to see, and all 3 ended up cancelled hours later because “the tickets aren’t available.” I for one see no reason why they are showing me and letting me buy tickets that aren’t actually available. But the app doesn’t crash I guess so there’s that.
By Don George
Very very cheap priced tickets!
Do your research 1/5
By Instagram - @brittneykeller
And be cautious. They’re sometimes making a 300-700 dollar profit off of your tickets to split w the private seller and the company. I bought two club tickets for 751 from SeatGeek, but ended up buying two tickets 10 rows from the stage for less than 300 dollars from the actual venues website. Got refused a refund bc I couldn’t attend, got told to resell my tickets on a different platform. So I do. Then I got a call that I’m getting a full refund days later out of the blue. Now I have a 240+ penalty from the other platform for canceling my tickets I already sold. I asked for reimbursement from the penalty I had to pay but no help. At least I have a refund I suppose. The only good thing SeatGeek has going for them is their customer service team. The actual company is a borderline scam. BUYERS BEWARE.
RIP OFF 1/5
I HAVE NEVER BEEN SO ANGRY BEFORE, WHEN I WENT TO BUT TICKETS IT CHANGED TO ANOTHER COUNTRY AND THEY WILL NOT GIVE ME MY MONEY BACK!
Horrible Customer Service 1/5
I was trying to buy tickets for a concert, when it came time to purchase I recurved an error, transaction could not be completed. Because of this I went back to the app I typically used Ticketmaster and purchased my tickets.
Shortly after I received an email from Seat Geek that tickets were purchased. I immediately contacted Seat Geek who admitted there was an error. After 10 mins they said they would get back to me, well they did, saying all sells were final to bad.
They are crooked and I do not recommend using them.
Worst Experience Ever 1/5
Bought tickets out of state for my significant other. We stayed at the concert for an hour to hear it got canceled. I called about receiving a refund. I had to prove it got canceled, after doing so, was still told I had to wait for a “seller to have an official statement”. I will never use this app again. There were 10 phone call transactions and not one person actually helped, although polite, they just referred me to someone else. I suggest buying tickets from the actual venue you are going, because if for some reason the artist cancels, a refund is slim chances. I got no refund.
Great prices 5/5
I did a search for Alicia Keys tickets and compared prices with two other companies and found Seat Geek to have the best prices.
Awful experience 1/5
Tickets were falsely advertised is GA tickets twice and they won’t refund me.
Hassle and not worth it! 1/5
Had to fight them for a refund after I was unable to actually obtain a ticket I paid for and they gave it to me, but still. They’re app is a hassle to get tickets from, so I’ll stick with StubHub or Ticketmaster ticket exchange sites!
AVOID AT ALL COSTS 1/5
It is 24 hours until the event I purchased and I still have no tickets. I’ve talked to a few people on chats who are telling me there’s something wrong with the sellers account. I’m so upset and frustrated with this app because there’s no way to call and talk to anyone. Sure I can get a refund, but I bought these tickets MONTHS ago because I wanted to go to the event. Seriously just buy through Stubhub, this is awful.
Best concert ticket app EVER 5/5
By Ya Boi ep
I am extremely happy with how smooth the interface is and how easy it is to find tickets
Don’t get Screwed 1/5
Pretty easy, don’t waste your time buying tickets from them because there is the potential to get screwed over big time. The only tickets I bought from them were sent to me as the wrong show. When I called them to tell them that we couldn’t get in and needed different tickets. They said all they could do was give me my money back. I had to go purchase tickets from another vendor for a higher cost and was not compensated for it. Not worth it!
No Mobile Uploads For NHL 4/5
I would primarily use SeatGeek to sell my NHL season tickets. But this app does not allow me to upload my Mobile tickets to the app for sale. I am forced to use StubHub to sell my tickets. I would love to sell them on SestGeek but it’s not possible. And I would love to know why it’s not made possible. It would be a 5 star app otherwise. Buying tickets on SestGeek is by far the best option in the resale market.
Thank you David Dobrik 5/5
This guys are great and thanks to David I was able to find them
Better than 4/5
They always come thru with great tix and seat prices. No hidden fees alike StubHub
WORST APP - DO NOT USE 1/5
1) I bought $250 tickets through the app for the worst seats in the house. When I got to the show, I could buy those same seats for $35. The seats around me were empty so demand could not have driven the price up. SCAM
2) WORST CUSTOMER SERVICE. Sounds like I’m talking to someone in a foreign country or a robot. I’ve sent 5 emails and chatted with 3 people for over an hour each. Each person said they would get back to me within the day. IT HAS BEEN 4 DAYS!!!!
Terrible customer service 1/5
By Steve 60618
Be careful. If your event is cancelled or rescheduled SeatGeek provides no help. Other ticket resellers are better and will waive their fees
Love it 5/5
Stay Away-FRAUD 1/5
If I could give this application negative stars I would. This application is fraud. Stay away stay away!!!
By gerardo g 103
Easy and user friendly!
Seatgeek for the win! 5/5
Don't use any other app!
Fraudulent company 1/5
They acknowledge I bought 2 tickets from them, but ticket master is only giving me 1 ticket. My bill shows I paid for 2 but they will not stand behind it.
Good visibility to deals..... 5/5
By El Florida in 2022
Love seeing costs with fees included! No surprises.... Seat Geek is the way to go!!
Can you guys just start including fees in the ticket price? Would make checkout feel a lot better. Thanks
BEST SEATS EVER! 5/5
I was so happy with our seats ! Thank You Geeks!! DO ME AGAIN! LOL!! Thank You!!
My Go forever go to when it comes to buying tickets!!
High fees 1/5
Fees are very high
Did not receive correct tickets 1/5
I bought two tickets to the Dave Chappelle show last night. I paid $79 per ticket for the first row in the third balcony. 45 minutes before the show and my tickets were still not delivered. I called customer service and they replaced my tickets saying it was an “upgrade” to the second balcony. They replaced them with two $54 tickets in the back row of the second balcony which was farther back than my original tickets. I’m glad we were able to see the show but would recommend using a different ticket company.
code david 5/5
Seat geek give an amazing that helps you buy tickets to literally anything in the easiest way possible
Very high fees! 1/5
With $20 fee per ticket idk how these companies are staying in business. It’s extortion pure and simple! Avoid!
Good app! 5/5
Great App. I can always find tickets for shows and sporting events and only once did my tickets take a long time to arrive in my email (long, meaning 8 hours). We called and it was immediately taken care of. And SeatGeek called me later to make sure it was all complete to satisfaction.
I have ordered three venues . Both were great times and can’t wait for maroon 5 Hershey park
Love this sight! Great seats & prices!!!
SeatGeek App 5/5
By Arie Philly
Easier than chewing gum. Best ticketing app around!
Done. For. Fun. 5/5
Hey, you know... it’s easy and it helps you plan ahead. So download it so you can invite more fun into your life.
This has been the best ticket app I have ever used and has the same tickets on other sites for way cheaper !!!
Fees are Low 5/5
Compared to other vendors they gave low fees
Insecure, risky, and inconvenient 1/5
I’ve used SeatGeek to sell tickets a while back. The process involved linking my bank account so I could be paid.
Today, when I went to sell another pair, I was greeted with a non-specific error when I tried to list them.
Apparently, they’re “asking all vendors to verify their accounts”
This process involves sending photos of your ID to an email account and waiting for a service agent to verify you (which can take days)
Not only is that incredibly inconvenient, since it means you can’t list tickets as early as you want, they did not communicate this to anyone when they decided to do it so that we could verify our accounts ahead of time.
On top of it all, sending ID Documents through email is incredibly insecure and dangerous.
To top it all off, a chat agent gave me a ton of information about my account without verifying who they were chatting with.
This site is a cesspool of security risk and idiotic policies.