Zero Star App 1/5
By Kevin6382
For starters there is almost zero cell service inside the park because they force people to use the app by hiding the paper maps. The app also does not have correct wait times, walked half way across the park to find out the “5 min” wait was actually almost 2 hours. I think this would be a decent ideal if the cell service was reasonable.
Don’t use this app for tickets! 1/5
By Pushba
I used this app for tickets and got in fine. I bought the head of line ticket. The problem is you need to check all loose items before the ride including your phone that has your head of line tickets. No one at the park knew where to get a printed ticket. The app is great for everything else.
Sw=good 5/5
By Coronavirus dote
.. z
Hey there just wanted 2/5
By jmyuty
I’m going live uu
Can’t sign into the app 1/5
By Tinarovelo4
Soon as I sign in, it logs be right back out. I’ve already changed my password a few times and also I deleted the app and installed it a couple of times!! I need help with this!!!! Thanks!!!
Great app for a day in the park 5/5
By papaya_penguin
Everything worked as expected
Horrible 1/5
By Nowah R
the wait times are not accurate at all. The staff at the ride are rude, told us the app is not accurate
SeaWorld fun fest 5/5
By matters of the heart
This app is amazing, definitely get a jump start on your day!
Helpful for my day in the park 5/5
By ronman41
Got around easily
Seaworld 5/5
By Papi407
This app allows you to navigate the app easily .
Good rides 5/5
By the racism king
All of the roller coasters are good and are getting a another good roller coaster
So bad 3/5
By Serendipity loves diuui
It only works for the map but the ride times are soooooo inaccurate
Poor navigation in park 2/5
By Tsszzz
Poor navigation in park, will route you through closed areas and to dead ends.
Your Meeting Times 3/5
By chik101
Please direct Guests WHERE to meet after they purchase tickets for Animal Experiences. Through email or otherwise, but please for the love of G O D don’t let them guess where to go anymore. At SWO, Dolphin Encounters meet at Dolphin Cove (yellow cabana). All other Animal Experiences meet at Skytower. All experiences must meet 15 minutes before start time at designated locations. TY❤️
Login Error. Please try again. 1/5
By Mlynherdi
App not working on iPhone. Unable to re-login. Tried multiple different iPhones, same error!
Bush gardens 1/5
By Redphoenixg
I was told by bush gardens webpage after I bought my tickets to download this but all it has is stuff to help you at SeaWorld. What use is that if you are going to a different park.
Lacks functionality 3/5
By AquaMaya
1) For some reason, I have to keep entering my pass number every time I want to use it
2) There is no way to add passes to Apple Wallet even though it says you can
Only thing that works right is show times 2/5
By 89_Dave
If you’re looking to do anything other then look @ show times & the map just use the website. App is terrible, 90% of the app just redirects you to the website anyways. Useless for annual pass holders
Doesn’t Work 1/5
By milvet78
I guess of you need a map of the place on your phone its fine but that is it. Does nothing else for you.
Nothing works for dinning, giant queues as no payment is accepted 1/5
By happyuser2025
What a mess, how hard can it be to have an interactive map with some payment features
Wait times in app are VERY inaccurate 1/5
By Option Liker
Nice concept, but poor execution. At Orlando a ride will say that the wait time on the app is 45 minutes. Then you get to the ride and the digital sign says 180 minutes. It’s like this at all the rides. What’s the point of including wait times if there are wrong by more than an hour?
Needs updating 1/5
By Ali22$
We were in the park today and wait times are extremely inaccurate. The service is terrible for the app. It makes it very hard to plan your day.
Useless 1/5
By Toad Hop Fan
It tells me to download the app to link my ticket but then never can find my purchase. The app says sign in again well that’s not helpful so total waste
Game changer 5/5
By Shaqobe24
This app is a lifesaver and timesaver. Total game changer. I didn’t experience any bugs. It maps the best path to get to attractions and tracks your location well. Big bonus: doesn’t drain the battery.
Horrible app functioning 1/5
By MiamiBeachDude
It is possibly one of the worst mobile apps ever created. Slow, buggy, and at the end you have to just call the company to use the membership. This app is so bad, I will not renew my pass.
Ok but needs work 4/5
By Lilmann2013
This version of the SW and BG parks app is miles better than the last but i have two complaints.
1) The wait times.
They are so all over the place and not reliable, it is so frustrating to not be able to count on the app to provide accurate or timely updated data to show how long waits are in the park. The app says one thing and then when you get to the ride it’s another. Please please please get this corrected.
2) Old tickets not being removed.
So this might be a personal issue but I went to guest services and was told my old expired passes would drop off and they have yet to do so. In order to use my pass through the app i have to scroll through my purchase history and find my AP purchase that way instead of on the My visit tab. It is super annoying because every park purchase that requires separate tickets + my old expired passes are all there. How can i fix this so only my current pass is on the app and not the old expired ones connected to my account?
Useless 1/5
By Sings2me
My purchased tickets are not linked in the app. I’m using the email address used to purchase and nothing. So I guess I’ll be walking around with printed paper for tickets, parking, and reserved seating for 5 people
Mediocre at best 2/5
By Johnnyw11223:
Concept is great, implementation is poorly executed. Not intuitive
App Issues 1/5
By JordanDenney
I downloaded this app so I could add my membership pass to my apple wallet and it doesn’t give me the option to do so.
Love the app, wish ride times were updated 3/5
By bxjeis
Great app. Love having the map & show times on my phone. However, it’s pointless for the rides. They don’t update the times, at least in San Antonio. It will say 5 minute wait and be over an hour. This is all the time, it hardly ever changes. I wish they would be like Disney and keep it updated with current wait times.
I LOVE SEA WORLD!! 5/5
By Emma Baribeau
The food is amazing the rides are so much fun
SeaWorld 5/5
By lov_isaiah
I love this place because I see a animals that are my favorite
😡 1/5
By matthew ayala1234567890
This app skipped title twister and if you look on Safari it says it’s closed but it’s completely open well anyway you should definitely go
Awesome place, awesome app ! 5/5
By AndreaBabyLu
Always finding everything I need and all transactions are easily made !
Awesome sauce! 5/5
By trsims
Very simple app for what could be a complicated process. Smooth, explanatory and I will actually use this app instead of using it for minimal login
Tickets 2/5
By sullyk658
I purchased tickets online but can’t link them to the app, I called customer service and they confirmed you can’t do this
Other than that great app
Park hours 4/5
By abby 73
I’m trying to see park hours for tomorrow, 8/21. Can only find todays operating hours.
Wait and show times inaccurate 1/5
By Nayge1961
Waste of time. The wait times were never accurate. Did not match the clocks. And showtimes frequently were inaccurate or did not show all of them.
Easy to use 5/5
By Emoji getter
Great app. Made planning the day earlier.
Map Shows Which Direction You are Walking to 5/5
By buy_whole_album
The map shows which direction you are walking towards. Sea World is the only theme park (that I know of) has this feature so far!!
Amazing 5/5
By lo-/
Its very simple but works amazing ! Thank you sea world. The best park ever !
Pass issue 4/5
By paulasramblings
The app would be more helpful if there was a way to store your pass, I have tried multiple times and every time I try the pass number disappears…
Worst customer service 1/5
By Gatomcm
I bought the quick queque that the person that was in customer service was really rude and apparently having a bad day, even thought that I have the platinum pass only included one quick queque so I decided to buy it, but after $160 more that I paid with my annual pass discount, first is already 5 o clock and We haven’t use it the first time because in Sesame Street doesn’t have quick queque big mistake we spend all day in lines and now that I went to ride the ice break this kids with bad actitud told me read first your pass doesn’t included this ride, which the lady who sold it didn’t explained plus I understand his a teen but still we are paying customer and we paying for good services even that I understand the pressure on a park. The worst money spend
Cannot load my tickets 1/5
By D7x7
I can’t even load my tickets or other purchases onto this app. Why did I create an account? Probably so you can spam me with email. A guest access would be just as useful.
Sea world 5/5
By Psychedeliclee
I love this ♥️
Something isn't right with the app 1/5
By DisFamOf3
I've been trying to use the app and the website for SeaWorld SA for a few years now and it always tells me there is an error with my email and password. I try to reset it and it takes me to Orlando's page. I can only find my account information by putting in the barcode on the actual website. That isn't helpful if we are going to the park because I have to print them out to carry around. I contacted tech support 2 yrs ago and they just told me to change browsers but that isn't helping with the app or resetting the password.
I hope there is a fix because I wish it was as simple as installing and logging in.
Not able to save season passes to the app unless you purchase through the app 1/5
By Raptor11B
Not being able to upload a season pass into the app is really sad. Also not all rides show wait times. This app has a long way to go
love it 5/5
By Raegyn Seneff
so great
Senior discount 5/5
By Johnboy61961
We’re in Enjoying retirement !!!
