I made my sellers account online and tried to log onto the app but it says my account doesn’t exist. I already tried changing my password and logging in different ways ...It’s very disappointing to know I can’t even log on to make it easier to post for my business. Super annoyed and disappointed that I can’t use this app. I hope they can fix this issue ASAP. Anyone have a customer service number I can call to find out if they can help?
Can’t upload photos 1/5
It’s soooo slow ! It doesn’t upload photos unless you take them but if you’ve already taken them and try to add them it won’t let you .
6/12/18 ISSUE #1 FIXED
Thank you Etsy developers for updating the app. I gave another star. I can now see all my shipping profiles that I created on the desktop site.
Half of the listing form is missing on the app. When I make a listing on the app I always have to end up pulling out my laptop and doing it on desktop because on the app only one of my shipping profiles shows up and I made five. Every time I remake them they disappear on the app. Also the shipping weight, lbs oz and package dimension and all of that doesn’t show in the app either so I can’t fill it out.
WHERE IS THE INSTAGRAM SHARE BUTTON??
There is no way to share my listing to Insta except for the copy option?? Even Skype has a share button?? Why doesn’t Instagram where I share my listings most included in the share to options?
When I upload photos they do not upload in the order I select them. I specifically click on them in the order I was them to upload and no matter what they end up all over the place out of order. Please fix.
This app is useless! 1/5
Not only are the glitches and all very frustrating, For example, creating a listing on the app is horrific: the app doesn’t allow me to access my drafted listings, and shipping preferences are horrible, as I am only allowed to choose one way to ship my items when creating a listing, but now I need the separate Square app to sell in person? That was the only reason I kept the app. Before updating, I was able to quickly make a sale in person and accept cash/credit card/PayPal, now, there’s no point to having the app at all.
Great App But... 3/5
Doesn’t sync with the online site. Changes I make on my computer don’t sync with the app. For instance, I can have an item expire, renew it on my computer, but it will not show up as renewed on the app. Sometimes it does correct itself after days pass, but more often than not it stays in the expired category. This happens with other updates I make with my computer as well. Since I have a large shop and cannot remember all changes I make, the app has become nothing more than a notification for sales.
Keeps Getting Worse Not Better 1/5
Limited functionality regarding shipping settings. Lack of syncing of drafts between App and desktop versions. Poor.
What happened ? 1/5
This app used to work well. Now it’s a glitchy mess
Removed my store for now reason! 1/5
If I could not give any stars I would!
Due to the fact I customized Shoes!
They removed me starting that I did not meet their policy’s...yet everyone on Etsy personally customized there own things!...
Etsy app very nice app! 5/5
By Meep burp
Easy to use and clear. Easy to use. Wish it did a bit more on mobile app but it is great overall
It won’t let me sign in. 1/5
I made my account and then tried to sign in an it would not sign me in.
This app is terrible 1/5
I have to delete and reinstall every time I want to a shop update. So frustrating, I wish I could give it zero stars.
Could be great if it wasn’t so clunky 3/5
I like to draft my item postings on the app, but it could be so much better.
1. It’s so slow...
2. It’s clunky and keeps crashing on me
3. When I go to select photos, it makes me scroll all the way to the bottom of the album rather than showing me the most recent photos. What a hassle!
4. It won’t allow me to select the shipping profiles I set up on the website. I had to create a dummy shipping profile on the app and then I change it to the correct profile on the website.
5. Would be nice to save the keywords I use most often so I don’t have to keep typing them in.
Just fix these few things and it could be so much more useful.
Love the app 5/5
So far so good. I haven’t had any problems with the app and find it extremely convenient.
Sales and coupon feature.... 1/5
I use my iPad to do almost everything for my store with the exception of creating sales and coupons. For this I have to use my laptop to create them. Please.....correct this...so inconvenient....
Great app! 5/5
I love using this app! It helps me to stay updated with new orders and conversations in my store.
Works great! 5/5
Works great for all my selling on the go needs! Thanks Etsy, for helping my shop be successful!
No Shop Updates section!!! 1/5
I need to make shoo updates, but I can’t because there is no link! Very disappointing!!!
Needs To Move Ahead, Not Go Backward 1/5
As a software developer for 50+ years, Etsy Shop Owners who depend on being able to use the functionality of the Etsy App to manage their shop would do much better deleting this App. Constant checking and evaluating their newest releases should be their utmost priority and not a priority of releasing an update every 2 weeks. There is a difference of not having software features versus having software features that don’t perform correctly. I would suggest taking a look of what doesn’t work versus what new features should be added. Without a strong foundation, the software collapses, no matter how many great features are added later. 1 Star is too much.
Getting a little better 3/5
I’ve not been a super big fan of the updates for the last year, but I’m getting used to them. Uploading new listings is still slow and I still don’t think the “real time views” are in real time. But I’m glad to see that the convo issue (only seeing a couple lines of text at a time) has been fixed. I am a little concerned about the new billing process coming out soon for the sellers. It’s just gonna be hard to get used to a new way of doing my accounting. We’ll see how it goes. 🤞🏻
Love it! 5/5
So easy to create listings. I take and edit all my pics on my phone, so it couldn't be easier to list and add pictures.
Best feature? The Ka-Ching!!!
Selling on Etsy 5/5
By Zoey Wraps
Made my business grow tremendously!!
Excellent app! Little tricky to navigate sometimes, be patient, $ to be made quite reasonably! I would recommend to anyone!
Alison Helms Mutter
So Far, So Good 5/5
I’ve only been using the app for a few months but I’ve had good luck with it. I had an Etsy shop several years back before this was available and I feel like this app has made the experience better than before. I did have a learning curve while I got used to the changes, but so far I am finding it to be very useful and easy to navigate.
Great for uploading photos 2/5
Big new problem: When I revise a listing, often one or more photos will disappear.
The older your phone and the more listings you have, the more you will feel like throwing your phone across the room. Yes, it's that aggravating. You will have much better luck if you have an iPhone 7 or newer. When I upgraded my phone, many app functions improved enormously. (Sorry, people with iPhone 5 or older. You will hate this app.)
When typing a word into the search bar, it shows up in slow motion. Weird and time-consuming. My newer phone did not help with that issue.
The 2nd photo of each listing is blank.
On the other hand, adding photos from my phone is easy, so I will give credit for that. And promoting on Instagram is great. Overall the seller app is much better than the buyer app.
Cannot renew listings 1/5
Show me “please select when it was made”.
I tried so many times and the same bug
Use the web version instead. 2/5
Very limited functionality. For the times where I had to look up an order to help a customer, I couldn’t do what I needed from the app, had to log into the web version anyway. So deleted.
No longer accept in Person Sale with Cash? 2/5
There is no longer an in Person Sales option, it forces you instead to sync with Square (which charges additional listing fees, it’s oddly explained and confusing) which eliminates the possibility to accept Cash payments. Who in their right mind would turn down a cash sale? Pretty bummed by this. App in general works okay, just very slow and laggy. I always thought it was my phone but I see tons of other reviews stating likewise. I do enjoy being able to update my products, but I am really frustrated by the changes In Person Sale options.
My app does not update on my phone. When an item sells, it doesn’t take it off the listings. What’s up?
My husbands phone is up to sate.
Mostly satisfied 3/5
I use the app exclusively; I have no issues creating a listing, or editing if I need to. However, I cannot edit shipping information, create a calculated shipping profile, and there’s not even an option to do so. For that, I have to switch over to my laptop. How is my SAVES calculated shipping profile available on my laptop, but doesn’t even show as an option on my app? If that was corrected, I would rate the app higher.
Stats have never fully worked for me 4/5
By Jen Jenuine
The “revenue” total on the stats page has never displayed correctly for me, ever since the new starts format was adopted last year. I really would like to look at my Etsy app and see at a glance what my revenue for the week or the month is. But every time I have tried to look, it says “$0.00”which is completely inaccurate. The cute little bar graph will show me how much I made each day. But I want to see how much I made for the week.
Otherwise, this app works great.
Date made on listing not functioning 2/5
App is requiring a date made even though it has already been selected. Will not save a listing.
So helpful! 5/5
I would have a hard time running my shop without this app because I’m on the go so much. Thanks!
Love it 5/5
I run a very successful online business from my phone! How cool is that?! All because of this awesome app! Grateful!
I’d rather use my browser than this app. 1/5
By Cyan N.
I had issues with this app on iPad mini, and i thought it’d be better on my iPad Pro. It’s actually worse. When I got to add different photos to a listing that is already active, the whole app crashes every single time before I even have the chance to select a single photo! My Android Etsy apps work perfectly fine, but on my iPad, I might as well just uninstall the app to save myself further frustration.
Worst app ever 1/5
Every time I try and sign on it tells me I need an account first. Well guess what I have one. I can only sign in and list through the webpage, which I fine but the app is more convenient. I’m at the point that I don’t want to sell on Etsy.
beacon notifications don’t work 3/5
Overall I’m satisfied with this app’s functions. I’ve used it for years and keep up with updates as the come.
My problem with it is that I have all the possible notifications turned on. The one I rely on the most and need to work is the beacon notification (the red number at the corner of the app icon). The beacon on this app never shows up and it’s crucial so I’m aware of orders I have not yet processed.
Therefore I have the regular Etsy app for shopping because it’s beacons actually work.
But the redundancy of both apps is unnecessary and I really wish the beacons on this sell on Etsy app work. This has been an issue for quite some time. App developers please fix!
Could be better 2/5
This app is okay, but it needs some help.
My BIGGEST complaint is that the Etsy system is glacially slow to update delivery status. For example, it still shows pre-transit even after the package has been delivered by USPS. I advise buyers to take the tracking number and input it into USPS for a more accurate status.
I also find that when creating listings, most of the time I create have to create a draft on the app and finish the listing on my desktop, because some of the options aren’t available on the app.
It’s a helpful app, but it really could be better.
Why does it keep freezing when I try to make changes to listings? I have to restart my phone and then I’ve lost all changes. Fix it already!
It’s lit 5/5
By chocolate drop productions
This app is awesome it’s lit and etsy pays my pockets we out here squad
Fair to Midling 4/5
Pretty good range of tools for sellers.
Definitely great to have when not at the shop for completing sales orders and shipping items.
Notifications don’t work after update 5/5
I updated the app and now am getting no notifications at all, even though they are turned on in both settings locations and in the actual app settings. PLEASE FIX THIS
It’s decent but this one bug is killer. 4/5
Push notifications fail to come through and it happens at random. It’s caused me to miss an order a few times. Wish this would get resolved.
Notifications not working 2/5
I love this app and use it constantly, but as of today none of the notifications are working. I have everything enabled, both in my phone settings and within the app, so it’s not an issue on my end. I need to receive these notifications to be able to promptly respond to customers. Please fix this issue ASAP.
Notifications not working 1/5
What a worthless app! It only works half the time. I have gotten zero notifications today. 5 sales and no notifications. It takes forever for the listings to load. So pointless! Etsy you need to get your crap together! I miss the old app from years ago.
Love it! 5/5
I finally switched from using my laptop and mobile browser to the Sell on Etsy app and I looove it. It’s super efficient to load new listings, I know longer have to “set aside time” I can do it on the go! And it makes it so easy to check stats and how my marketing is working and tips etc. love it
This app needs work! 2/5
I’m a first time user of this app and I find it frustrating. The app crashes when I’m in the middle of taking photos and trying to post items so I have to do it all over again. It also has been deleting photos I’ve already taken that were saved when I initially posted them. I shouldn’t have to go back and retake photos after they were there in the first place. It’s time consuming and annoying. Fix your bugs!!!
LOVE IT!❤️ 5/5
Love love love!! So great and easy!!
Lag and slow 2/5
It's nice to have this app so that you can upload directly from your phone. The problem is it doesn't works as it should be. First it is so slow like a slot. Scrolling down lag. And I can't even find my saved listing. It's quite annoying when you scroll down to check all listings because is lags so bad that I wanted to just smashed my phone. Not being a dik here but really it is that annoying. So I have to open computer and upload. Please make this app faster. I have super fast internet not a slot internet so.. This app would be really helpful for us seller. Snap a pics upload with your phone.
All the updates never fix this problem. It's been happening since day one. Never better. Bug fix? What bug? Yes I am very upset at this right now as I write.
Second review : the update didn't do anything. Slightly faster but now it kept crashing.I was trying to upload my listing and it kept crashing like 3 times. Need more improvement.I was able to upload 7 listing then I gave up. Its quite annoying. Still 2 star.
Keeps crashing 1/5
Since the last update, it has been crashing when I add pics. Very frustrating!
Love the app! 5/5
By Catherine Sherman
Has always worked great for my small business!