Love this app! 5/5
I've been a successful seller for 6 years on Etsy and using this app for the last 4 years and it’s just gotten better as they continue to listen to what the sellers want and add more features. There have been some changes and versions I haven’t been thrilled with, but overall this app has made managing my shop and replying to customers so much more easy and I can do almost everything I need to right from my phone with this app.
Works well 4/5
I use this on my iPad and it works really well.
Useful App 4/5
This app is useful for Etsy sellers, especially because there’s features that aren’t available on the website version. It’s easy to set up listings and message buyers. The reason I gave 4 stars is because the App is slow to load at times. Also, when setting up a listing in the app, I still have to go to the web to adjust the main listing image if I want it zoomed in or centered.
Super user friendly! 5/5
By wholesome goods co
I love Etsy all together. The platform has great discoverability and it’s easy to navigate.
The seller app makes listing items and managing my business easy and fun.
Getting better 4/5
I love doing business on Etsy. The app is getting better all the time. Keep it up!
Love it! 5/5
By Picket Fence Murray
Selling on Etsy is so easy. The app is perfect! I highly recommend it!
Works for me 5/5
This app works very well. I have not had any problems using this on my IPhone or on my laptop.
2 steps forward, 1 step back 4/5
Something new is added and something gets fixed, but a new problem arises. It has been back and forth like this for years. Right now, the ability to crop and edit photos is malfunctioning.
Update: I was frustrated because whenever I would rearrange the order of photos, a couple of photos would often disappear permanently, but that issue has possibly been solved.
Update: Etsy IT team resolved the following problem, so I amend my star rating. Previously I had written: Hundreds of my listings are missing on the app. I hope this gets resolved quickly, because if I must write and photograph everything from scratch, it will take me an estimated two months.
Overall, I would be devastated if I did not have this app because most features do function.
For those complaining of slow speed, this problem plagued me, too, but resolved when I upgraded to a newer phone. I wouldn’t want to use this app on an iPhone 5.
Love the App❣️ 5/5
I work entirely from my iPad and love the new App!!
Since it’s partnered up with square ..in person transactions are swift!!! I’m get notifications from Etsy and Square on each transaction sent to my email.
My customers love that the transactions are running through Square !!!😁
Thank you Etsy ❤️
Great app for sellers 5/5
I have used this app for about a year. I love the stats, the ability to manage orders from my phone, and communicate with my customers easily. Wish we could download digital downloads from the app, but that’s a small complaint from a buyer perspective for the normal Etsy app. Great app! Very helpful for my business.
So helpful :) 5/5
I love the Sell On Etsy app! With notifications, it alerts you for every order so that you can ship it right away! If you are an Etsy seller, you should definitely get this app!
Works nice but could be enhanced. 4/5
Pretty nice app to use for my shop. Wish it had the ability to move tags around independently to rearrange with cursor.
I LOVE this app 5/5
This app is beyond amazing. I have been using this app for years and posting all my listing through this app. It does almost everything you can do online. It makes it easy to respond to convos and orders faster because most of use have our phones on us all the time. I could not live without this app. 100% recommend
Almost Perfect 4/5
I’m rating this 4 stars because the app is almost perfect, but just needs a little nudge. I love all the features of the app, but I really wish I could create shipping labels, and sales/coupons from the app instead of having to go to Etsy on my browser.
I’m not sure if this applies to the Sell on Etsy App or if it is just for Etsy in general, but I also pay for a website through their site platform, Pattern. I really wish customers who purchased through my site were able to leave reviews that would show up on my website (only Etsy customers can leave reviews). Otherwise, the site is great and easy to maintain.
Good app! 4/5
I love this app! New to selling and it works for me!
Makes my life so easy! 5/5
I use the Etsy Shop app to run two stores and I love how I can do almost anything on the app. There’s a few things that still need to be done on the desktop version but it’s only on special occasions (i.e. partial returns, printing shipping labels, etc.)
Small improvements needed 5/5
Some how the sections need to be more apparent to phone and tablet shoppers which are likely the majority of shoppers. It seems they don’t get past one or two items and aren’t aware of what’s in the rest of the shop. It also is hard for them to read the descriptions or they just don’t take the time to.
Otherwise my traffic is good and sales improving every month.
Take timesssssss 1/5
Sorry but I didn’t like Etsy app.
I like a lot Etsy but, Not easy and not simple
Take time add pictures and information
Need fix same part .... for sell item. And not easy to check ( control) from cell phone
Please try to simple app for sell
Never miss an order again 5/5
By Jess & Nick Vegas
I missed my 1st order because it came in practically right after I opened the shop so no I don’t have to worry about that happening because no matter where I am or where I go my husband and I both have the app and will get an alert regardless of what’s going on with our Internet or computers at work. And that literally save this business and money.
Wish you good do partial refunds on the app and see who has items in their cart.
Love it! 5/5
The app has been so helpful in growing my business! I used to always have to do things on the computer, which made it harder to keep up with things while I’m on the go. While it is still easier to list things (especially when listing numerous similar items back to back) on the computer, it is very convenient to be able to use my phone to snap some shots and immediately post things. Could the app use some improvement? Sure of course it could! And it has been improving so give it time and it’ll only get better
Love it 5/5
I am really pleased with this app! I have been selling Model horse since 2018 and have had no problems with it. I would really recommend this app.
Cannot add pictures from my LIBRARY 1/5
Yes I can add pictures to a listing by snapping a photo, but why does this app freeze if I want to choose a photo from my iPhone photo LIBRARY? What a pain!!! HELP!!!
Frustrating that stats change throughout the day. Just checked monthly stats and revenue is drastically lowered and obviously wrong. Issues with my Dashboard freezing when looking at monthly stats and can’t get back to daily - have to wait for it to “unfreeze”.
I’m on an iPhone and this app is beyond useless, and seems like it has been forever. The main issue (daily for me) is that I can’t search ANYTHING in my orders, I enter a name, a word, anything in the search bar and just get a blank response as if there’s nothing there with that word or name. Don’t waste your time if you need to search orders or add a note to an order, or go to an order after reading a convo, you’ll just have to open it in a browser, so go there first.
App no longer working for me 1/5
I have posted items for sale many times in the past with no problems. However, it will no longer let me post new items due to a glitch in the made date. It won’t give me the option to enter a date and I keep getting an error message when I select the closest option, made in the 2010s. On top of all that, it won’t save incomplete listings for me.
Can’t list 1/5
By Fatmeh reda
I’ve been trying to post new listings and it keeps giving me an error on production date saying 2010s is not a valid number to put for when the product was made. It’s saying it has to be more specific to a decade like 2010-2019 but that’s not even an option!
Keeps getting better 5/5
This app is very useful. I like all of the improvements such as being able to edit shipping settings from the app.
Great app 5/5
Highly recommended app
One of my favorite places to sell online 5/5
I appreciate the opportunity to be able to open my online creative shop ( Hatchfull )with Etsy and having an easy platform to perform transactions with your customers. I love it :)
What happened to my snippets I had saved? They won’t load using the Sell on Etsy app now so I have to go on the website and use them. I have several saved to use to answer questions I repeatedly get asked and by saving them as a snippet, I can just click on it and send it as my response. It keeps me from having to type the same responses over and over. This is one of the main parts of the app I actually rely on now. All the analytics is of no use to me at all! And the supposed “views” and “visits” part is so unreliable, I can’t even depend on it to see how many people have actually been looking at my items/shop. I swear the last year of so-called “improvements” and “updates” have hurt my sales.
Selling on Mobile 5/5
This app on your phone is not great for selling especially when trying to mark orders complete. However, on my iPad the app is incredibly useful.
Worst app... ever! 1/5
Yes, I think we have a winner for least intuitive, most over thought app in the history of apps. That might be an understatement of how little Etsy understands who their sellers are, and how miserably this has been executed.
I for one, don’t have a masters in statistical analysis, and like most users just want an unencumbered selling experience. I don’t need someone to hold my hand.
Ugh! How I dread using this app with its useless statistical analysis of everything except for what you need to see at a glance.
No flow whatsoever.
Click on an order and try to print shipping labels. Sound easy? Well they managed to f this one up in a big way.
You have to go back to dashboard to purchase labels, only to have label come up in a non printable format.
Re-print using screen shot? Not possible.
Can’t view label by itself, or in a different format.
Now I have to consult help for how to void the label. Nice!!
This is but one reason why I avoid selling on here.
Unless Etsy has the only audience for your product, I suggest you avoid them like the plague.
Shady practice 1/5
Was a big supporter of selling handmade articles and other things. Until I had labeled a product I produced as having a product I searched for and bought to make my products with submit a intellectual infringement investigation on two of my listings. After lengthy emails and being treated as if I was trying to steal their products name. I suggested messaging me to correct the product reference they continued with unprofessional behavior. I explained that I would no longer buy their products and will purchase there competitions. They went and submitted intellectual infringement on all of my listings after I changed the name use. Thank you Velcro and Etsy for allowing me to see you are not about a small business venture yet are a money scheme out to drain and bleed a broken Veteran of a chance to make a small honest living.
I’m so mad 1/5
Every time I’ve tried to sell on Etsy there has always been at least one problem... lately I’ve been trying to sell and I only listed a few items and no one board at all. a couple weeks after that, they charged me $160 and I have to pay it even though I don’t make any money off of there app, they are practically making money off of me. Don’t sell on this app, there only trying to make money off of you... zero starts all the way.
The app is good but it does t wanna show an icon badged. I wanna see the app icon show a badged number when i have w pending order. The shopping Etsy app does but this one doesn't.
Shipping labels 1/5
You can’t print shipping labels from the app. So it’s, basically, worthless. I have to go to the website to finish my orders anyways. Nice try
Cha Ching! 5/5
The best part is hearing the cash register sound when a sale is made! 🤗😃
Completed orders 3/5
By Floss diva
Orders do not show up completed even after payment
Etsy ap 5/5
Easy to use. Convenient.
Love Etsy! 5/5
Very easy to use and great app to sell your handmade items!
Easy to use 4/5
After using corporate software to ship customer orders for the last 25 years, I am pleased to see how easy it is to process orders with the Etsy App. Highly recommend.
SUPER slow.. 1/5
I honestly feel like this app gets worse with every update 😕 it’s convenient as far as responding to messages. but it you want to look at your “news and activity” feed or check your orders, forget it. It won’t load. Everything else will open up instantly except that. it happens 100% of the time and didn’t use to. I find myself barely even opening this app to use it unless I’m not home and a message comes through. So bummed.... ☹️
Doesn’t Work 1/5
By Annoyed Vic
Really no point in them even making this app! U have to do everything online this app is TOTAL CRAP & a waste of space! I literally can’t even log in to the app from my phone ...i have to be on a computer and go directly to the site to log in. Biggest inconvenience ever. Going to start looking for another better way to sell my arts n crafts. Cuz this ain’t it
Used to be great, now the notifications don’t work 2/5
The app used to be fantastic, it could’ve been a little more intuitive, but overall it was great and it serves its purpose. After one of the updates I stopped receiving notifications for orders. All settings in the app and on my phone are set so that I will receive notifications, I’ve even tried turning them off and then on again, and completely uninstalling and reinstalling the app. I still don’t get notifications. This is very problematic as I rely on these to know when I receive an order and need to ship something out. I’ve nearly missed multiple orders because the notifications are not going off.
Changes are needed 2/5
This app worked well once upon a time. I have two distinct Etsy shops and at time the listings intermingle. When I do a draft, I want to see what it looks like on the phone. I don’t want to wait days before it shows up. Slowness, missing listings. I brought this to the attention of developer weeks ago-. I’m hopeful but frustrated.
Worst update ever 1/5
I’ve been selling on Etsy since 2012 it use to be very valuable. It’s is becoming harder and hard to run my business with the app now. Load time is horrible, please update this so sellers can you it the way it used to be. Remember that old saying if it isn’t broke don’t fix it. Stop making so many changes to something that should be a asset for use to run our shop smoothly. Ask sellers for their feedback we are the ones that make Etsy Etsy.
This was such a great app but now some of my listings are not even showing up. I had 70 total listings when I wrote this review a while back, with 56 active at the time. But the app said I've had 65 total, with 51 active at the moment. Similar stuff still happens, and it’s very annoying.
Also when I went to Listings > Filter > Sort by Section, of the 51 that are active, several still are not showing up in their respective sections. They still only show up when I view all listings.
Again something to add to the app, would be sort by stock, like they have on the site, and sort by name. Those are the two functions I use on the site when it comes to sorting, not the other options that they have in the app.
But I came back primarily to say that I’m stressed about how the whole shipping thing is done. They show most recent orders on top, not the ones that need to ship out soonest, and the wording of “2 days” “1 day” “today” is just stressful. I just need to know the dates like they show on the website. They clearly state a date, or “tomorrow” and it’s just so much easier there. Thank you.
I'v been reselling for the last 8 years and Etsy is honestly one of the worst platforms I have ever been apart of. Etsy does not appreciate or value it's sellers even though they make a profit off of us. For example: A case was opened against my shop, the buyer was completely trying to scam me to receive her money back and Etsy went right on ahead and let the buyer scam me.its like they didn't even really take the time to review the case and then suspended my account! Buyers are extremely rude and entitled as well, Etsy won't do a thing about that either. The new payment system Etsy put into place is also VERY confusing. You spend more in Etsy's fee's/monthly balance than you actually make selling on Etsy no matter how active you are. The breakdown of the entire monthly bill never makes any sense and even when you're trying to get help from Etsy support they can never answer your questions correctly or give full details so you're left to figure it out on your own. I am absolutely disappointed with this selling platform and I would strongly recommend anyone looking to sell on Etsy save their time, energy and hard work and apply it to other platforms that actually care about their sellers. Depop is one of them! I'v been selling on there for 4 years and I'v never had any issues. I'v been selling on Etsy for 5 months and I just deleted my shop account because of how much stress it's been causing. On a positive note, If you're looking to buy/scam off Etsy it's super easy! You can just open a case on your seller, lie and be as rude as you want and Etsy will issue you a full refund and you can either keep the item or send it back to your seller but they'll have to pay for the shipping back so either way it's a win win for the scammers! this platform is such a joke..