NEEDS AND UPDATE 1/5
By jane bingum
Works super slow every single time! Takes forever to select and edit 1 picture.
It should be more efficient!
Horrible!!! Keeps locking up 1/5
This app keeps stalling when searching for photos. It lags bigtime! Not worth the headache. It’s too bad cause this has potential to be an awesome app for the selphy printer.
Used to work fine. Now is basically unusable as the app keeps freezing.
Everytime I try to use this app for my photos the pictures do not show when I select them, the screen stays blank as if I did not pick pictures to get collaged at all when I most certainly did.
Stopped connecting to printer 1/5
By This Nicknames Is Taken
Update: installed the app update on 8/26 and nothing has changed. My QX10 is still an expensive paperweight. It would sure be great if Canon would make this work on current IOS hardware.
Before I upgraded to a 12 pro, this worked great and everything was good in the world. But it fails to connect to the printer now, telling me I need to enable local network access, which is already enabled. And to get that far I had to disable cellular access. (Why, I don’t know but it wouldn’t recognize the QR setup code otherwise…) This is very strange. Please fix this and release an update soon. Not being able to print makes the printer a rather expensive paperweight.
This App Doesn't Work 1/5
By Phoenix Baby
How do you sell a printer and the app do not work to print the photos!!!! This is insane. I have a Iphone XR, I went into the app to select photos and no photos is coming up for me to print.
Fix this ASAP the printer is useless if you cant print.
I have other photo printer and by far this is the worse app.
July 2021 update removed 6photo templates 3/5
Up to the most recent update was able to print 6photo collages now it is 4 or 8.
Please give back the option for 6
Version 2.2.0 doesn’t display photos for selection 1/5
By M. Gonzalez-Diaz
I just upgraded to the 2.2.0 version and my photo album does not display photos to select to print. I can access my Recents, but nothing shows up! If I can’t select photos, I can’t print anything. 🙄
Overcoat options 3/5
Can we please have more overcoat options for the SELPHY square printer?
Add more frames and stamps 4/5
By Awesome wonderful gr8
I recently bought the canon SELPHY Qx10 photo printer. I was so excited but then I downloaded the app and saw that there was a limited amount of frames and stamps to choose from and then felt disappointed. If you can add more frames and stamps that would be wonderful. I would be happy to pay a small amount of money for more stamps and frames.
How do you get this to work! 1/5
By I have a frustrated teen!
We can’t get it to connect to our wifi. We have deleted and reinstalled several times and nothing works! It only wants to connect to a neigh or wifi and will not give e us other choices. Any help?
WILL NOT WORK WITH IPHONE XR!!!! 1/5
I have been trying to connect this printer for the past week. It keeps saying I need to have the printer turned on (which it is) and that I need to reset the password if it’s not connected to WiFi (which it isn’t). There’s a grammatically incorrect sentence that keeps popping up that says, “Remove the WiFi network when the printer was registered via WiFi settings.” WHAT DOES THAT EVEN MEAN?!?!? PLEASE FIX THIS APP SO I CAN USE MY PRINTER OR HELP ME UNDERSTAND WHAT IM DOING WRONG!!
Does not work with iPhone 12 Pro - Canon please update this! 1/5
I was super excited to get this as a Christmas gift. I downloaded the app and followed instructions to connect the printer to my phone. Whenever I try to print it gives me an error about the connection. I tried so many times! So frustrating. I tried using my wife’s iPhone XR and sure enough, the printer connect perfectly and printed a great photo. Canon please update the app!!
Not working anymore?? Buyers beware!! 1/5
I’m sorry. This device was too expensive to be a brick. It’s unacceptable that it has nit been updated yet.
Will not connect to iPhone 12 Pro...PLEASE UPDATE THE APP! 1/5
Thank God I looked to the reviews for answers because I could not, for the life of me, get this app to connect to my Canon Square! It tells me “Make sure the printer is turned on”...it is. Then it says to “Get rid of the previous wireless connection if the password has changed”...it’s never been connected even once so there was never an opportunity to even create a password! (I even checked the manual to see if there was a preset password - there isn’t)🙄🙄🙄😡
PLEASE update this app ASAP!! Cannot use my new printer until you do.
Can’t connect to iPhone 12 1/5
This app won’t connect to my iPhone 12 pro max. I can connect to my iPad, but it doesn’t always find my photos. I have to manually click each photo that I want it to access. Sometimes it won’t find the photos at all. Extremely frustrating. Returning the printer.
Doesn’t work with iPhone 12 Pro and 12 Pro Max 1/5
Cannot get the app to connect to the printer, keep saying connection failed, check if the printer is turned on (it is), or if the password has been changed (it has not). Tried on both 12 Pro and 12 Pro Max and getting the same error. Tried on a iPad Pro 2nd gen with iOS 14.2 and was able to connect with no problems. Canon, please update the app to work with iPhone 12!
Doesn’t Connect 1/5
I have an iPad with IOS v14 and the app will not connect to the printer. This makes the printer completely useless. Canon needs to update the app to work with IOS 14.
Can’t use photo 1/5
Sometimes can use photo and sometimes cannot, very annoying! Don’t even know why this app exists, why can’t they just put this in the SELPHY app???
Why do a need a separate app to do this? 2/5
I have a Selphy CP910, which has its own app. I have to install this app to fit more than one image on a print. Why can’t the CP910’s app do this itself? It’s inconvenient to have to use both.
Freezes way too often 1/5
The app freezes after printing one picture. I keep having to restart the printer every time I want to print something.
Selphy print driver 5/5
This works exactly as I expected it to. Other reviewers have complained that you can’t edit photos with it as they seem to be under the false assumption that this app is a photo editing tool. It is basically a printer driver and allows you to send photos from your phone/tablet wirelessly to your Selphy printer, much in the same way you would send a Word document to an office printer. It does allow you to print multiple images to a page in various layouts, but if you want to crop or do color correction that you must do in a photo editor.
Could be better. 3/5
I like the app, but since their are no editing capabilities, I’m not able to use the printer to it’s full abilities. Hopefully they will add some editing functions then I could raise my review.
Such a stupid app 1/5
It won’t let me upload ANY PICTURE. Whether I took with my phone or I took with my Nikon and downloaded to my phone. I CANT PRINT ANYTHING! That’s the whole point of me spending $150 for the dang thing!
No way to edit formats 1/5
There is no way to change which pictures you want where in the photo layout For example, if you want one specific one to be big and the others to be small, there is no way for you to arrange it... The app decides for you, and that is extremely frustrating and useless. The app also decides how your pictures are cropped and rotated. I just bought my SELPHY, particularly looking forward to being able to print photos on different sizes, stickers, etc. However, I am extremely disappointed in this app and will now not be buying the creative kit with the sticker options.
Consistently does not work 1/5
By Katie Erkkila
When I can get this app to actually work is wonderful. However, every time I use it, I need to delete and reinstall the app because it won’t recognize my photos and says cannot use this photo. It doesn’t provide an option to troubleshoot that problem either. Really annoying.
Canon Conundrum 2/5
I own a Canon Selphy & a Canon Pixma TS9521C. The interface for these with either IOS, Windows or Android is clumsy at best. It never seems to find the images through AirPrint like most other printers I’ve owned can. I would love the edit and preview features to work on the Selphy app so I don’t waste pictures that are improperly cropped. I love the speed and print quality of the Canon Selphy but the user interface has a looong way to go! I’m removing the app to reinstall a second time!
Can’t resize photo 1/5
Useless when the app can’t resize, zoom in or out inside the layout. It crops the pictures itself. You can’t adjust anything. Returning it.
Great Printer good value 4/5
My daughter recently graduated with a doctorate in OT so I have enjoyed using this printer to print many of the great photos. However, I gave only four stars becauseI soon realized after adding more photos to my photo library on my iPhone X that the selfie app was not adding these and so I deleted the app and will reload it in hope that it will now have the new photos included. But surely this is something that should be fixed unless there’s a way but I couldn’t see it.
No way to edit, rotate or resize photos. 2/5
There are no edit options to do anything with the photos. You can’t lighten, increase color and most importantly you can zoom in/out or rotate the pics in the layouts.
I have been downloading photos on my desktop and transferring to a SanDisk in order to insert in my Selphy for printing smaller photo sizes for my scrapbooking. This app works well enough so that I can print from my phone more quickly. Thank you!!
Can’t print same photo 1/5
In the N-up layout. This is the only thing we use this printer for.
ID photo 1/5
Please allow the passport ID size 2x2in 2 up!!
The Best! 5/5
Thank you Canon for this upgrade! My Canon 900 now works with the new updates! Worth waiting for this update. 5🎖 #canonselphy #iphone8+ #ipadpro