Sephora: Buy Makeup & Skincare

Sephora: Buy Makeup & Skincare

  • Category: Shopping
  • Release Date:
  • Current Version: 22.19
  • Adult Rating: 4+
  • Developer: Sephora USA, Inc
  • Compatibility: Android
  • Links: Google Play Store
419,865 Ratings
$ 0

Sephora: Buy Makeup & Skincare App

Discover brand new beauty and skincare rituals with Sephora. Explore the best beauty products from top brands like FENTY BEAUTY by Rihanna, The Ordinary, and Sephora Collection. Try the latest product releases or find your new favorite brands focusing on inclusivity and diversity. Treat yourself and redeem your points for Beauty Insider Cash or luxurious samples. Easily shop for your beauty needs, from makeup and skincare to haircare products. Find the perfect foundation, mascara, or concealer for you by comparing product information, how to use instructions, and photos from the Sephora community. If you are looking for good beauty at a better price, try Sephora Collection makeup and skincare! 3 Reasons you’ll love the Sephora app 1. Get access to offers & deals with Beauty Insider 2. Shop all your favorite beauty products in just a few steps 3. Discover the latest trends & releases Interested in clean products with ingredients you’ll love? Look for the green “Clean at Sephora” seal which means the product is formulated without parabens, sulfates SLS and SLES, phthalates, mineral oils, formaldehyde and more! Sephora Features: SKINCARE • Find the perfect skincare routine for your skin type • Treat acne, dark spots, dryness & pores with our top-rated products • Shop from leading skincare brands like Kiehl’s, La Mer, Drunk Elephant & many more! MAKEUP & COSMETICS • Best-selling brands like Urban Decay, KVD Vegan Beauty & many more! • Browse palettes, mini sizes & value sets to suit your beauty budget • Get special access to the latest offers HYBRID PRODUCTS • Makeup and skincare in one effective product • Get healthy-looking skin while looking your best • Shop makeup hybrid products from Supergoop, Milk and Ilia FRAGRANCE • Buy all-time favorite fragrances or try a fresh new signature scent • Select beautifully packaged gift sets & mini-editions • Luxurious scents from Jean Paul Gaultier, Lancome, Yves Saint Laurent and more HAIR PRODUCTS • Explore tools to style and treat your hair for effortlessly luscious locks • Try out the very best conditioners & hair masks • Shop beautifully packaged sets for the perfect hair care gift The Sephora App has your beauty needs covered from head to toe. Never miss a beauty deal with Insider-only offers, products uniquely at Sephora, promotions, and more. Download the Sephora App now for the best beauty shopping experience. Summary information concerning the data collected by the App can be found within the App Privacy section below. Note that the summary only applies to the App, not information collected by Sephora in other contexts, such as on our website. Also note that the summary is controlled by Apple using predefined terms and selections. A full explanation of our privacy practices can be found in our privacy policy at To the extent there may be a discrepancy between an App-specific privacy disclosure, and the Sephora Privacy Policy, you should look to the Sephora Privacy Policy for clarity.

Sephora: Buy Makeup & Skincare app screenshots

Sephora: Buy Makeup & Skincare app reviews

  • Wishlist won’t load all products 1/5

    By eswaslike
    This app used to be awesome and I got great enjoyment from managing my wishlist. Now the wishlist only loads up until a certain point and won’t load the whole wishlist so I can’t see everything on there.
  • Make Up Info and Purchases 5/5

    By Violetsgma
    Tomeka at Short Pump Towns Center was awesome!!! She answered all my questions, showed me other brands to help me understand differences and took great care of me!! This is why I love Sephora so much! I love going to a real store and getting to test the products and get expert advice! Thank you, Tomeka!
  • Something’s wrong- extreme slowness 1/5

    By Divzzzzzzzzzz
    It’s taking forever to load. And any activity that you do, like adding an item in the cart or searching for an item, it just hourglasses and takes forever. Sometimes even seeing a pop up that request has timed out!
  • App logs me out 3/5

    By Em.Disegno
    I do like this app a lot, but it continually logs me out (even if I select stay logged in) and it’s really annoying. One of the main benefits of using the app is to not have to login all the time.
  • App is unusable due to time change 1/5

    By Angel Akino
    Unable to do simple shopping or log in as it keeps giving me an error saying the date, location, time etc is wrong. My time is set up to be 15 minutes ahead of my time zone so I can be on time. Why can a little change to time make an app absolutely unusable? Ulta doesn’t give me this error.
  • Will not show photos of products. 2/5

    By paula_dubz
    I’ve had this app for a couple of years, just waiting for it to work eventually. But it still doesn’t show the pictures and color options of the products.
  • Sephora app has turned into Instagram 2/5

    By anisa97k
    The app is awful now. It never actually lets me review products I’ve purchased, once i try to submit it it tells me there was an “error.” But also when you look at the reviews for any products, they only show products that have been incentivized. No real reviews, i don’t trust Sephora anymore, do with that information what you will
  • Customer Service and Sephora!! 5/5

    By El Ackie
    I scheduled a make up session at Sephora at King of Prussia Mall. I was a bit hesitant because It was my first time getting their make up service. And let me say it won’t be my last. I live in Delaware but I would definitely take the drive for Moon. Moon was the make up artist that I had the pleasure of meeting. Moon’s customer service was outstanding!!! She was personable and cheerful. Not only is she a beautiful soul but she is so talented. My makeup was flawless and was perfect for the occasion. She has such a great eye. Moon you are amazing thank you so much for making my day day and Sephora is lucky to have you as a part of the team!
  • How is this not optimized for iPad 3/5

    By nickg63
    Phone experience is fine but annoying if using the app on an iPad. It looks like the user is just mirroring the phone app on their tablet.
  • Real talk no shade 1/5

    By cuorevuoto
    Why have a credit card section on the app if I can’t access my sephora credit card thru the app???
  • Have been use for 7 years, getting so worse 1/5

    By Peggy12345678901
    There’s something wrong with their company, every time when you place an order, you need to call them to order it. The customer service on the phone is so mean and unprofessional. When I asked her why I should call everytime,She literally said just don’t use Sephora
  • doesn’t work ? 1/5

    By holland jane
    i can’t login and it won’t let me select United States as my country, shows like four random Arab countries as my only options.
  • Too many notifications 1/5

    By cavegirl89
    I turned off notifications completely but the app still kept getting the little red dot on it so I have to open it to make it go away. THAT’S STILL A NOTIFICATION. It’s infuriating. It makes me hate Sephora and never want to shop there again.
  • What year is this? 1/5

    By Shopper Target
    Why is the app not compatible with an iPad? Half the screen is dead space. Sephora is a sliver down the middle. Absurd.
  • ⚠️HORRIBLE⚠️ 1/5

    By Michelle Rylee
  • Can’t log in 1/5

    By TinaM856
    This app is useless if you have an iPhone. I tried installing it twice and even called customer support and I am an able to login and continue to get error messages. No ⭐️
  • App doesn’t work 1/5

    By chellepfaff
    I’ve deleted and redownloaded twice and it still shows “network error” when I open the app. Would love to shop lol
  • App not working 2/5

    By cfrye2132
    for the past year or so whenever i download the Sephora app it doesn’t work and says “There is a problem with the network connection. please try again later.” and i’m positive the network isn’t the issue — it’s something with the app
  • Payment not accepted. 1/5

    By Yayfunemojis123
    I’ve never had an issue with any other merchant app but with this app and even on their website, I keep getting a payment error. Even after using cards three different institutions with updated addresses and speaking to two customer service reps. I read online that this is a common issue with Sephora. Guess I will stick to Ulta!
  • App tech issue 2/5

    By All_Usernames_Basically_Taken
    App is overall fine but I’m finding that sometimes the offers will land me to an error that states “Sorry, there are no products that match your filter options.” When I’m using a PC, the offer is obviously fine. It just doesn’t work on the app. This is annoying because I haven’t been able to open some VIB exclusive offers unless I’m at home using my laptop. I didn’t really mind before but this is becoming too frequent to ignore. The app should be convenient, not riddled with filtering issues.
  • Hate this app-no privacy or choice 1/5

    By 2much42little
    Takes at least twice as long to find a product when you know what you want. Almost impossible to get to the actual website which works fine. Still trying to delete the app, if I can’t I will switch to another vendor. Also no privacy in the app which is why they try to force you to use it. They need to reassess their strategy.
  • Don’t get their credit card!!! 1/5

    By yanakn
    Your credit card offer is a scam! I am calling them third day a row and can’t reach them. I signed up in a store and the card never arrived to my house. I don’t have an account or credit card number therefor unable to pay. I asked a store representative to make a payment to a card and they couldn’t help me. Calling to a a credit organization that Sephora chosen to work with is impossible. What a disgrace to Sephora to work with a scammy company like that. They drop off calls after 40min wait time. there is nobody to help to locate the account. You are causing a lot more trouble and time waste than the $70 discount i was offered. Shame on you Sephora!!!
  • Store Visit 5/5

    By anchor critic
    We were at Milpitas Sephora and Kiyanna was so accommodating and asked us right away if she can help us. We were interested in the NARS foundation and concealer and she was spot on the right shade for me. We told her we’re going to see it from the outside light and she was okay with it and when we came back we bought both right away cuz we were so happy with the shade .
  • Sephora 5/5

    By yttvhjigb
  • App needs improvement 2/5

    By allykims123
    This apps response time is horrible and loading time takes online time, makes it very hard to make purchases. 👎
  • AMAZING but.. 4/5

    By Pizzagirl7904
    I love Sephora but.. there is a lil sexism here because, the $50 sample kit only has men’s and the female one vanished from the website and store. Please bring it back the girls need perfume too! :(
  • Terrible - slow load, community functionless 1/5

    By 16935700
    I love Sephora - I am a rouge member so I spend a lot of time and $$ in the stores and on their app. Idk why this app has such high ratings - it TERRIBLE. It loads incredibly slow. Like you have to wait 30 second for the app to finally load a new page. The “community” feature constantly throws error messages and freezes the entire app. I’ve been using the app for years and none of this has improved. Invest in your infrastructure more, Sephora - you are a major company so you have no excuse to be this bad at apps.
  • The app deleted my credit card reward 1/5

    By Faith786!!
    I stopped trusting the app after it deleted my credit card reward. When I called customer service they hung up on me, when I called again they said to wait another week to see if it shows up after their IT updates…I waited more than a week and still no resolution! Not reliable at all!
  • Not really iPad friendly 2/5

    By LASLaw
    So although the app technically works with iPad it however, it looks like the iPhone screen on the iPad. Not impressed with the iPad version
  • Apple Pay/Card Authorization Issues 1/5

    By Biskiel
    Puzzling. Everything else in this app is very easy to navigate and use, but all that means nothing if I can’t even get a successful transaction through. When I select the Apple Pay option and use either Apple Pay or my Apple Card, the order goes through and then ten minutes later, Sephora decides that they have an issue with it and cancels my order. And then when I look back at the order, the last four numbers listed for my Apple Card are different. Apple Pay is considered Visa for some reason and they list four numbers for that too even though Apple doesn’t assign it a number. Why does that even occur? It’s no wonder that feature fails. Please fix it.
  • Thank you to Sarah! 5/5

    By Cruxxie
    Thank you to Sarah at the Sephora store in Belmar, Lakewood, Colorado. She was very helpful in choosing the right shade of makeup for me. I appreciate outstanding customer service!
  • App Notifications do not work 1/5

    By grumpy dumpling
    I consistently get app notifications about items from my wishlist that went on sale, asking me to check it out. However when I do click on it it gives me an error, saying that “they do not currently carry the item selected” Every. Single. Time.
  • Can’t stand chat 1/5

    By hey.jude.
    Can not stand the new chat feature. Keep giving alerts and red notifications. If you ask them to stop messaging you they say, “haha sure let me send you to one of our beauty experts” and you get MORE MESSAGES AND MESSAGE ALERTS ENDLESSLY. Not worth keeping the app anymore. Then they remove your negative reviews so it doesn’t effect their rating, cute. Thanks for the motivation not to spend money with you all anymore.
  • Normally no problem, but… 1/5

    By SephMad12
    Fix the app! It’s Saturday of 4th of July weekend and your app is not working and horrendous today! Unbelievable. So tired of this. Easier to just go to website or the store!
  • Chat support is not helpful 1/5

    By don't message customer support
    Had a problem with a coupon I received not even having a promo code on it like it was suppose to and when I contacted chat support they offered no solution even though it was not fault. I had more questions and they proceeded to end the chat before I could ask them. Very rude and unprofessional.
  • Shame on you 1/5

    By Amoonaa2222
    Ad to support the guys 👎🏻
  • Can’t place any orders 1/5

    By kathyleeeenn
    I cannot place any orders whenever I try to check out it just says error
  • Best sales girl staff. 5/5

    By LD, Boynton
    I visited the Boca Mauel store, was greeted by a young girl who led me to the lipsticks, asked another sales girl about the shimmer ones which I purchased, asked another sales girl for the mascara which I purchased, asked a sales girl for the eyeshadow which I purchased and at checkout the cashier I believe her name was Emily help me with my phone and taught me how to scan the receipt to leave a survey.I cannot believe how pleasant and helpful all the sales girls were. Next time I will go out of my way to the Boca Sephora even though I live in Boynton Beach. LD of Boynton
  • Too many incentivized reviews 2/5

    By 716395729
    It’s great they tell you when a reviewer received a product for free, but I wish there was an option to filter these out. Of course every person who received the product for free leaves a glowing recommendation for the product. I wish I could filter by people who actually bought it. I don’t care that a company gave a bunch of free products to inflate their ratings.
  • app is trash 1/5

    By Mimi2180126
    The app barely worked when placing my order, then they delayed the order without giving me any notice. I contacted in app support thinking they’d be able to tell me something, but of course they said they couldn’t tell me anything and that nothing could be done to cancel, find info, or track my order. Useless app, useless support.
  • Disappointed 2/5

    By hush pappy
    Bought items since January never got them delivered and everyone quick for a refund bought again no products I’m sooo disappointed
  • Error card 1/5

    By evelynlaurd
    I keep getting a card error and I have plenty on my Sephora card so I’m taking my business elsewhere. It’s been months. I’m tired of this.
  • Please stop redirecting password reset to the app 1/5

    By Orlaylord
    Very infuriating that I can’t reset my password because your email link bypasses Safari and takes me straight to the app…. which fails to bring me to a password reset screen. I tried to follow the steps again after the 2nd redirect and what do you know, I’m stuck in a loop. Can’t even shop on my account.
  • What the heck 1/5

    By julithewerewolf
    i tried getting a gloss but it said my card was invalid but when I checked it charged me twice!? And they never said when I was getting my money back!
  • Sephora Review 5/5

    By Sam112244
  • Should work on all phones! 1/5

    By lady who needs a new phone
    Doesn’t work on older iPhone
  • Rating on Experience 5/5

    By loveitLinda
    Great products, but better yet, great service. Cara at the Fort Collins Sephora was very helpful in recommending what foundation would be best for my skin. She listened to my needs, and I couldn’t be more pleased!
  • Happy customer 5/5

    By Bibi Annesa Ali
    I’m pleased to say what a outstanding Job Refa doing. She took the time to teach me about the product, so awesome. On my visit she help me so much.
  • Disgusted 1/5

    By ssangyi
    They charged me a fee for cancelling my services. I wanted to cancel and come back but now I am not interested in the store at all. I Understand this for salons, but just for a beauty consultation, I think it’s a bit too much. $20 not even something small such as $5. Why would I waste money in this store again, I will use YouTube instead. Not many are using beauty services because of Covid I did not stop anyone from creating an appointment. I will wait until ulta opens up again, you can cancel and no one penalizes your for it.