Sephora just fired all part time employees due to the pandemic 1/5
Sephora doesn’t care about their part time employees. The app works, but the company is making some terrible decisions. 0/5 stars, please fix yourself.
Absolute Joy 5/5
Sephora App has giving me so much joy. It’s like more you buy, more you get. Their marketing skills cover all consumers’ dream like mine. They really know the customers, not just what they want but covers what they wish and dream of. Never been addicted to Shopping app but this one I check regularly to fulfill my happy life. The only complaint I have is their review cannot be sorted by age or type of skin. If they have that, it’s perfect!
A trash company that doesn’t take care of employees 1/5
Just found out @Sephora mass fired all part time employees with no notice and over a conference call.. They’re a multi MILLION DOLLAR company but can’t afford to take care of the employees bringing them in money??? Business or not that’s heartless. You don’t treat your employees that way during a crisis. I’m done supporting them.
Personally i love sephora so having the app is great. it’s a good way to explore what they have to offer. the shipping is really fast and efficient
Easy phone application 5/5
By Annie 505
Love the mobile application it’s very easy to use and keep track of all my purchases.
One of my favorite shopping apps 5/5
I’ve used this app for quite some time. I find it very steady to use. I use it both at home/on the go and in store.
This app has all the great items that all the others don't. PERIOD.
Love Sephora and app is good but... 4/5
The only issue I’ve encountered thus far is the Beauty Insider page, which shows my points and such, freezing up entirely. I haven’t been able to scroll down to view anything so that part is quite frustrating. Otherwise, it’s a decent shopping app.
Can’t switch apps 2/5
Even if I switch apps just for a few seconds, when I come back to the app, it clears what I was doing and goes back to the home screen.
Love It 5/5
Easy shopping but app issues constantly 3/5
out of stock items still showing as available, my birthday gift wouldn’t work in the app and customer service “couldn’t help me”, lots of lagging no matter how many times I update or re-download the app.
Love this app 5/5
It can be glitchy at times, but I’ve never had trouble making or tracking orders.
Sephora App 5/5
I love Sephora App it’s convenient and easy to use! Could not Ask for a better App. I still enjoy going to the store cause the customer service is great as well!
What’s with the Notifications? 3/5
The app is fine; however, it gives me notifications and when I click into the app to get rid of them there’s no clear indication of what the notification is or what I need to click/check to get rid of it. The Ulta app will give me a notification and inside the app shows I have a message. Very clear, I check the message and the notification goes away. Love the Ulta app. Please let me know what to check to get rid of notifications!
Sephora 4 eva 5/5
I am a loyal Sephora user. If you know your products and/or preferred brands this is a much easier way to get all your makeup than going into a store each time... and much easier to only buy the one thing instead of browsing and coming out of the store with three extra items haha. Another benefit it’s MUCH easier to shop sale items on the app!!
A must have for Sephora lovers 5/5
While the majority of companion apps for retail stores are feature-starved and are barely usable thanks poorly thought-out UXs, this app is the exception to the rule. It has many great features and provides clear navigation. I love how easy it is to manage my Sephora account, see my past purchase, and search for products. I don’t feel like I’m missing out on anything from the desktop version of their website.
Sephora app 4/5
Find it easy to use, easy check out, perfect shopping tool.👍🏻
Error logging in 1/5
By Magn Opus
I get an error when trying to log in. Why haven’t you guys fixed this yet?
Good, but fussy 4/5
It’s getting better, but sometimes it won’t let you select things like your shipping address or it won’t pull up your card (which they made hard to find now). It hangs, too. But the presentation is nice and the reviews are easy to get to—you just have to wade through the fake ones.
Since some of the makeup is vegan and clean 5/5
Can I actually, physically eat it?
This is a very stupid question.
By Madalyn S.
So easy to use! Great app:)
The app 5/5
By Krystal Morrell
The app is a really fun way to shop online. The care of the products when they come in are spectacular. I love when I get points after shopping because, I can use those points to get free makeup.This app dose has its parts that I don’t like as much as others but otherwise the app itself is spectacular.
Great app! 5/5
By neo and friends
Used it for years, never had a significant issue. I’m pleased with it and it’s a good shopping experience.
Can’t Open!! 1/5
Every since the update this app literally shuts down EVERY time I try to open it. PLEASE FIX IT!
good ap 5/5
Everything is great except for checkout process 4/5
By Frannie CT
I love this app it is SUPER convenient and I love the deals and promos that I can automatically load into my cart. But I HATE the checkout process. My address for my credit/debit card never seems to work. There’s always some sort of weird glitch or something to make actually purchasing my items a hassle. Which is why I rated it 4 instead of 5 stars.
By Maddie grul
I wish this app was more convenient,. Never saves my credit card info correctly and crashes all the time. Sometimes I give up and just go online and use PayPal or sometimes I buy from another site. Think they could get it to work right. 🤷🏼♀️
Great deals 👌🏽👌🏽👌🏽 5/5
Nice app 5/5
Functions well 5/5
By FCC shbsidjsnsojs
This app does its job well, too well. I use, it functions smoothly and has a fairly intuitive interface. It works so well I periodically delete it so I don’t spend as much.
Great App 5/5
Love how easy it is to use this app. From reading reviews to shopping, it’s super user friendly!
I have been using this app for a while now and I absolutely love it!!
It’s cool but... 5/5
Great app but for some reason it loses my items in my cart and I have to do it all over again
Convenient but unreliable 3/5
Pros: nicely organized; fairly intuitive; all products represented
Cons: empties cart in the middle of shopping; signs me out without warning; unable to see product details about free samples
Love it! 5/5
I can always get sale items online that’s not sale in store. I love it!
It’s a bit glitchy, but I find myself on this app almost daily, so obviously it’s not enough to deter me.
App is great on iPhone; not on iPad 2/5
Every other app works properly on my iPad except Sephora. It literally acts like I locked the screen turn. I have a keyboard attached to the iPad and the app only works sideways. I cannot type sideways while I’m shopping. I’ve reached out to them, but they blame my iPad (which is a year old) instead of fixing the problem. It’s definitely NOT my device. Wish they would fix it.
By Great Dain
Why can I not use PayPal with the app? Now that I have the app my phone won’t let me shop on the browser UGH! I only use PayPal when shopping online to be safer. One more thing, when scrolling through if I click on an item to look at it, then go back, it starts me at the beginning again! Very frustrating 😩
Easy just tweak the promos 5/5
Fix the Glitch 3/5
I love Sephora and the app is pretty convenient, but there is a glitch that won’t let you open the Sephora rewards card. Please fix this!
Great for Sephora Junkies!! 5/5
Love this app! Let’s me know about sales & nearby Sephora’s. Very few glitches with the new update. I’ve had the app for 2 years.
Ive been trying to change my password but I can’t, I keep putting my email to do new password and nothing is send to my email I need help!
By sadies girl
I love this site. My husband hates it. It is so easy to get what I need when I need it... or unfortunately when I just want something new.
Easy to navigate but a little slow. 4/5
I love Sephora and I love how easy they’ve made it to make my purchases. The app however is a little slow.
Must HAVVVVVE 5/5
It’s a given for anyone to have this app on their phone. It saves time and hassle. It’s easy to maneuver around and I love that it personalizes itself for me!
Best store and app! 5/5
I absolutely love this store and the people working at the JCPenny location! ❤️
I do all of my make up shopping through this app. It’s quick and simple! ❤️❤️❤️