Shake Shack

Shake Shack

  • Category: Food & Drink
  • Release Date:
  • Current Version: 4.3.0
  • Adult Rating: 4+
  • Developer: Shake Shack
  • Compatibility: Android
150,164 Ratings
$ 0

Shake Shack App

Pro tip: You can cut the line at Shake Shack! The Shack App allows you to order ahead and pick up. Use the app to get the goods ASAP, score exclusive offers and reorder your favorites with just a few taps. FEATURES - Order ahead, pay in the app and pick up - Save your favorite items and orders for speedy reordering - Find the closest Shake Shack - Score special offers and be the first to know about new menu items and online exclusives - Use the same login for both the app and online ordering ( Questions? Comments? We’re all ears. Shoot us a note at to get in touch! Follow us on Instagram (@shakeshack), Facebook ( and Twitter (@shakeshack).

Shake Shack app screenshots

Shake Shack app reviews

  • 3.5 3/5

    By BlackBabyJesussss
    First time using the app I couldn’t make an order but second time order was successful with a discount code and CashApp card
  • I love shakey shacky 5/5

    By Shakey Boiii
    I love shakey shacky so much that I want to live inside of one. Incredible
  • Lookin’ forward! 5/5

    By Shackfan
    Months w/put a Shackburger and I couldn’t take it anymore! First time using the app — easy peasy. Hoping all goes smoothly with the order being filled.
  • Apple sign-in 5/5

    By first_noel
    Thank you for Apple sign-in support.
  • Could be good but two big flaws 1/5

    By carriemomma
    This app is user friendly with 2 major disadvantages. You can’t place an order once you’ve already placed one, so if you forget something, you’re out of luck. (Unless you grab another phone and make a new account). Also, you can’t choose what time (even time range) your order is ready. One time we ordered, we waited outside for 40 Min—we are happy to wait in these crazy covid times, but next time we tried to order from 20 min away and after ordering it said ready in 6 minutes. Bummer food was cold and gross. Better timing management on app would be awesome.
  • Love the Shack 5/5

    By Manny9999999
    Amazing food an easy app
  • App confusing. But I’m old. 2/5

    By Roballoba
    Dude. Confusing app.
  • Decent enough 3/5

    By Whitkix
    App is user friendly but I wish there was an option to use a giftcard for purchase...and where’s all the shakes ?? Like root beer floats and specialty shakes ??
  • Great burgers, incompetent app 1/5

    By alsoTomW
    I’ve used the app successfully. Several times! Each time it asked me to “save a payment method” so I copy and past my credit card info and complete the order. “Save” here apparently means “until the order is done” which could be a nice security Feature but is probably a bug. At the store (when we’re allowed inside) their kiosk allows Apple pay. Why not in the app? And then there have been my UNsuccessful attempts at ordering when attempting to complete the order displays a “something went wrong” message. Abandoning the order, restarting the app did not help. No shake shack for me today!
  • Options / Costumize 1/5

    By Bueu - 20
    Add an area to add options to customize the burger. Example, have the tomato on the side. I think Starbucks has a good example to follow.
  • Garbage 1/5

    By Dim face
    Worst food experience ever, nothing correct, barely worth the price. Outrageous
  • Missing customization 3/5

    By ElMDesigns
    The app is missing the ability to order beer or wine, and you can’t customize concretes
  • Special instructions needed 2/5

    By Maestro Poirot
    There needs to be a place to put in special instructions for your order!
  • Bizarre 1/5

    By n11ro
    Nice looking and seemingly functional app. For some bizarre reason they allow you to use Apple Pay to provide your personal details, but then don’t accept Apple Pay as a payment method. You have to enter your card details. Stylish app is useless if the user can’t complete a purchase!
  • Quick and easy!!! 5/5

    By Tar Tar 19
    Love how easy it is to use this app. My favorite part is that they save your prior order so check out is “quick and easy.” It tells you when your food is ready and it’s spot on! I will forever use this app!
  • App doesn’t save payment method 1/5

    By ehoffens
    Every time I order, and in spite of having saved my payment method multiple times, the app asks me to enter the payment method, number by number
  • Better payment/checkout support 3/5

    By LandoCamando
    Let me use Apple Pay... ooof
  • 👍🏽👍🏽 5/5

    By Moose Family
    Quick and easy even for me a techno challenged individual.
  • No gluten free option 1/5

    By fhghgfhfh
    There was no gluten free option for me but when I signed into another account it was an option. Also checkout didn’t allow for the order of two burgers and was miscalculating the total.
  • Needs to accept Apple Pay 4/5

    By George Fly Guy
    Everything is good except the app won’t accept Apple Pay
  • Perfect but... 3/5

    By Said M.
    Couldn’t order a side of cheese by itself. Easy fix, hop to it :)
  • SS 5/5

    By Kip morgan
    Very good service and delicious food
  • Classy Burger 5/5

    By MoneyMan75
    Went here on Covid shutdown, awesome people and awesome food. My wife wanted a taste of the cherry shake as she couldn’t decide between that and chocolate. He explained that they couldn’t do a sample as they are made only one at a time not out of a machine like everywhere else. He felt so bad when our food came out he included a cherry shake. That is how you get customers for life.
  • Nice n modern for us millennials 5/5

    By therealpoopybutthole
    Everything is cut to the chase and simple to order. Great app
  • No Apple Pay option 4/5

    By cust-001
    No Apple Pay option
  • “Something went wrong with your order” 2/5

    By asp55
    That’s all the error message said. Turns out I’d missed a number in my credit card, but I had to figure that out on my own. The error handling gave me no guidance.
  • Easy to use 5/5

    By Estathor
  • Amazing 5/5

    By Drewcrew123
    Great service and staff
  • Mover & Shaker 5/5

    By Ms Betsy K
    The best quick burgers and shakes around!🍟🥛🍔🍔😍
  • Mike 5/5

    By MikeMan6981
  • Very smooth experience 5/5

    By Arcadefan123456789
    First time using the app and super smooth and intuitive. Enough so that made me write a review. Well done Shake Shack!
  • Shake shack is a magical application 5/5

    By Tim O'Bren
    During this time of quarantine. Shake Shack steps up and delovers
  • Buggy app 1/5

    By maxorfredy02
    I kept getting an error when trying to place a order. There was no explanation of why I was receiving a error and had to trouble shoot on my own. There was no explanation or a way to resolve why there was an error. The pickup slot that was defaulted you me when I opened the app was not longer available so when I was trying to check out it kept giving me a error. I would suggest instead of having your app give a blind error, I would have it give the reason behind the error.
  • Shake Shack Completes me 5/5

    By Thirdbase Jim
    Great and easy to use app. Love my shake shack and will be using this app once at week at a minimum!
  • Crispy fries!! 4/5

    By every nick name is f'n taken
    I was hoping to order my fries crispy but there wasn’t an option. Would be better if you did 😂
  • Overpriced 3/5

    By Jessica Barragan
    The food is pretty great but not great enough for the prices. It’s not bad at all but it’s highly overrated.
  • Okay food app, not bad but not great 3/5

    By sodukio
    The fonts and the bold not bold letters make it harder to read and navigate
  • Shake shack shakin 4/5

    By kariebich
    It’s rlly nice I like it🤯
  • 👍 3/5

    By Sugi310
    It doesn’t have everything on the menu as you see online and hardly any options. But it’s shake shack 🤙🤙
  • Snob w a job 5/5

    By Inson Dubois Wood
    Shake shack is a healthy option and the veggie and vegan burgers are fab. The mushroom burger w cheese is a lot of calories but super delish.
  • Laura 5/5

    By loveparkston
    We just got this location (San Tan)right before the pandemic, and I must say, they handled it beautifully. Everyone was so accommodating and super patient. How they set up a drive through was perfect. So glad this is the place we choose a couple of times a week. Quality food, quality people. Thank you!
  • Works well 5/5

    By Air Tone
    I haven’t had any issues and allows for a lot of customization to our orders.
  • Shack sauce 3/5

    By R.p 🏁
    Great app but there’s no option to ask for extra shack sauce.
  • Yummy!😋 5/5

    By des$890
    Best burgers around.!
  • Burgerlicious😋 5/5

    By Tenejah
    This place serves great burgers! It was fast and with a smile. I would recommend this to my family and friends!
  • Terrible App full of redundancy with no Apple Pay integration. 1/5

    By Pete777879
    My Facebook link to link my account glitches out after attempting to login twice so I had to make an account and manually enter payment info. WOW
  • Pretty good, very easy. 4/5

    By BillMurderface4444
    Only needs Apple Pay to make it five stars
  • Wonderful experience! 5/5

    By k a y. g e e
    Everyone so pleasant and amazing
  • Add options 3/5

    By Gdffgfdseghcddfji
    Would be nice to include instructions if you want items on the side or extra lettuce

Shake Shack app comments

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