Shake Shack

Shake Shack

  • Category: Food & Drink
  • Release Date:
  • Current Version: 4.1.7
  • Adult Rating: 4+
  • Developer: Shake Shack
  • Compatibility: Android
44,326 Ratings
$ 0

Shake Shack App

Pro tip: You can cut the line at Shake Shack! The Shack App allows you to order ahead and pick up. Use the app to get the goods ASAP, score exclusive offers and reorder your favorites with just a few taps. FEATURES - Order ahead, pay in the app and pick up - Save your favorite items and orders for speedy reordering - Find the closest Shake Shack - Score special offers and be the first to know about new menu items and online exclusives - Use the same login for both the app and online ordering ( Questions? Comments? We’re all ears. Shoot us a note at to get in touch! Follow us on Instagram (@shakeshack), Facebook ( and Twitter (@shakeshack).

Shake Shack app screenshots

Shake Shack app reviews

  • Doesn’t work 1/5

    By jrg485
    Good luck placing an order with this app. Made several attempts to select a pickup time, but continually got an error message. Don’t bother...
  • Application 1/5

    By kunchuz
    Burgers were excellent but this mobile app is a scrap... lot of times I could not pay and says something went wrong...not the first time it is happening... with and without promo code it happened....
  • Yo! 5/5

    By ARRiD3G
    Mad easy!
  • i love shake shack 5/5

    By Maizy J.
    i love shake shack. it is yum yum. :)))
  • out of 2/5

    By venice18idontwantanickname
    why are you out of the dragon glass shake everywhere but it doesn’t say so on the app it’s removed if you’re out of it but that’s not helpful
  • Really buggy 1/5

    By TitaniaDioxide
    Won’t let me log in via Facebook, and buttons stop working occasionally, though you can scroll.
  • Perfect other than lack of Apple Pay 4/5

    By ARiv.
  • Meh 1/5

    By AmyZSeattle
    Not the best ordering experience. You’re limited to three items per order with the app. Also, the actual dining experience wasn’t great - our food sat for almost five minutes before they would give it to us. Super dissatisfied for the third and last time, but I wish you better luck.

    By Makaniann
    Please please please open a shake shack in Orange, CA!!!❤️❤️❤️
  • Pot luck outcomes 3/5

    By hellercane_70
    I have had decent experiences and some Really bad outcomes with the app. It’s hard to get over the downside. I was once double ordered and charged when my apple updated the app. 😔 Love the food. The IT needs more love.
  • This app is terrible 1/5

    By e-sleazy
    I’ve tried several times to order in advance with this app and it never goes through and the wait at the store is entirely too long. Why have an app if it didn’t work?
  • Needs improvement 2/5

    By Energy huif
    Needs a proper estimate or alert of when food is actually ready Needs a note/comment section for ordering. What if I want my condiments light? Needs to store payment info and offer a card free paying option such as PayPal
  • Hard to use 1/5

    By jkakhk
    So easy to order but so hard to finish with all the info. Very frustrating
  • Great app user experience 5/5

    By burgerfan415
    Great app user experience
  • App su&ks 1/5

    By Gannal
    Charged twice and then find out at location order was not on cook list. Never again
  • Broken 1/5

    By VT2015
    Unable to select appointment time, therefore unable to check out.
  • Ten out of ten 5/5

    By Gasman Jr.
    It’s so dope, love ordering when I’m uber clapped 👏
  • SHAKE shack 1/5

    By pnagels
    How is a place named SHAKE shack not going to have an option on the app to get a shake or ice cream???
  • Jack F 5/5

    By 31 richbell road wp ny
    Great app I like it!
  • No triples 2/5

    By ian32456
    Triple burgers are an option in restaurant but not in app :(:(
  • Best burgers ever!! 5/5

    By SamDwitch
    I’ve heard this place is amazing and I thought it was people exaggerating but OMG it truly is the best burger place. I could eat here everyday if I could.
  • Needs Apple Pay 3/5

    By PodSquadNYC
    Payment method always seems to get lost from one order to the next. Just use Apple pay!
  • Functionality fail 1/5

    By .:tassi
    Near impossible to click the Add to bag button for French fries before it disappears
  • Limited 2/5

    By neseeca
    Not able to order shakes online and not able to make an order online and pay in-store. Very inconvenient.
  • Doesn’t work 1/5

    By alexander.ravioli
    ^ “something” went wrong. Doesn’t tell you went wrong, doesn’t try to help.
  • Apple Pay 4/5

    By JoThousand
    Please accept Apple Pay! I will give 5 stars 😉
  • I love it! 5/5

    By Roblee33
    I love Shake Shack! The app is really easy to use and very convenient to have.
  • Only works sporadically 1/5

    By Mikehuaytin
    Majorly buggy app. Orders often can’t be submitted
  • One Star - poor payment system 1/5

    By Jase1125
    You get one star for not offering Apple Pay. It is 2019 - who wants to have their credit card stored on your servers so hackers can breach them and steal my information. GET APPLE PAY
  • this app is broken frequently 2/5

    By ______py
    sometimes it seems like I could spend less time waiting on line at shake shack than unsuccessfully re-entering my information in vain. when this happens i usually give up and feel like a failure. i take the train home. sometimes, I cry on the train and it's cleansing, because it wasn't my fault. the fault rests with the poorly programmed app, and honestly, I shouldn't be eating burgers anyway. i feel better now but will not revise my rating.
  • Max of 3 orders per category? Why? 2/5

    By sccr123
    Tried ordering for my family from the app, but app says there’s a limit of 3 from one category? Why can I only order 3 burgers if my family wants 4? You missed out on an order and likely won’t do it again. Also ordered app with 45 min pick up. 1 hr later, order still not ready. App seems to work ok but policy and systems need help.
  • Easy to order! 5/5

    By JOSHMO12
    Everything is intuitive and works seamlessly. Simply wish that they had Apple Pay
  • Great app 5/5

    By AdamT44
    This app is easy to use and intuitive. Very nice.
  • Additions to improve app 4/5

    By jewelzy585
    Please add: Apple Pay as payment method Option to request “light ice” in drinks
  • Not good 1/5

    By tr ron
    app is klumky. Didn’t relay orders to store Bad I,
  • Stack burger 4/5

    By quintmen77
    Not able to order the triple stack burger.
  • Needs Apple Pay and no account 3/5

    By Robcor1984
    This app is beautiful, but once I was ready to check out its shortcomings were obvious. Why do I need to create an account and manually enter my card like its 2010? Just support Apple Pay and skip those two steps!!
  • Limit? 2/5

    By J Maximus
    Works great, but the 3 items limit is ridiculous
  • Can’t place order 1/5

    By Ss1810
    Pickup time picker is broken. Can’t checkout :(
  • Quick use and simple 5/5

    By Bobby Shurder
    Great app
  • Apple Pay Please 3/5

    By Firebolt1155
    Very user friendly.. I just wish that you could pay with Apple Pay instead of having to manually add a card.
  • No payment options 1/5

    By Off Piste
    Only accept credit cards. Not Applepay, not PayPal. And they save your credit card info. No option to pay without them keeping your card info.
  • Buggy 1/5

    By craig friou
    Terrible. Buggy
  • Not up to speed 2/5

    By pwrtfgcgu
    Usually great but tooday not so much. I had to wait tem minutes after it was supposedly ready to pick up. The gluten free burger was not labeled as it usually is, and i got a small drink instead of the large i paid for. And now Im struggling to find a nickname for my comment. Why is that needed?
  • Ty 5/5

    By westernbicho
    Rated without tasting food Lmfaoo
  • Condiments? 4/5

    By 143629462
    Why aren’t you able to add mustard and other condiments to your hotdogs? I think that you should be able to, and it would make my hotdog and I a little bit happier.
  • Good but could be great 5/5

    By TheAdamant1
    This app is good and allows quick orders and fast pick up, but this could be great if Apple Pay was added as an option. Let’s go from good to GREAT! Lean Six Sigma this ordering process! -Shawn D.
  • Use to work! 1/5

    By Dravenace
    Now you have to sign into Facebook? And even then fails to load. Amateur hour.
  • Options 1/5

    By Supawabbit
    You can’t customize the burgers like you can ima stores and some the concretes are not an option to order.

Shake Shack app comments

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