Absolutely useless 1/5
Tried dozens of times to register on this app. Wouldn’t accept my card number, wouldn’t accept my pin, wouldn’t scan the card, wouldn’t accept the number I typed in...finally got fed up and deleted it. How about developing an app that actually works? I lost about 30 minutes of my life that I will never get back.
App is no good 2/5
App does no good if you can’t order food on it. It never retrieved my location and actually said that the online service was down. I love sheets but hate the app deleting
Customer safety and security 2/5
I work near by and Sheetz is a convenient place to stop by. But I work the 11-7 at night when I go into the store its usually crowded and busy especially when Social Security is expected to deliver funds at the atm late at night. It’s difficult to navigate through the store and could pose a safety risk to customers while it’s very congested. I miss when Sheetz had security guards on duty during the overnight times to ensure both the safety of its employees and its customers.
Can’t login after last update 1/5
The app is broke on my iPhone XS Max it will not let me login.
Some hybrid garbage ??? 2/5
This app seems to be some kind of hybrid and not native app that does not retain basic functionality without being connected.
In the year of our lord 2018 please get a clue and quit with the hybrid crap!
App is unreliable and no dark roast at night. 1/5
I attempt to use it to order food on the way to work in the morning around 4-4:30am. I order online then by the time I get there it is ready and I don’t have to wait but lately the app keeps saying I’m offline or Sheetz app is unavailable at this time. I’ve tried asking people at the stores what is going on and they know nothing. They also recently quit brewing the dark roast coffees at night and I only drink dark roast so I’ve started just brewing mine at home anyway. I guess I’ll have to go elsewhere for breakfast🙄
IPhone wallet 4/5
I use this app weekly. It would great if I could place my card in the iPhone wallet that my phone has. It would cut on the number of times I have to log in just to use my card.
Great....When It Works 3/5
Three times I have put an order in and it loads and loads and loads only to crash and when I go back in, it says my bag is empty. So I go to order history and....nothing. So then I redo it. The first time I did so, I didn’t double check (it was an order for 4 people) and went to the store to buy it and they said they didn’t have any online orders. So I redid the order in store at the kiosk, waited 15 minutes, and went home.
You are losing your base! 2/5
I have loved Sheetz since I first discovered it in my area. I even worked for Sheetz part time nearly 20 years ago. Back then I became a loyal customer because of the value you placed on quality and the customer. Today I stopped at a nearby store for a cup of coffee. It used to be that Sheetz was to always have fresh coffee available no matter the time of day. Not this trip however. This trip there was not a drop available, fresh nor otherwise. I find myself wishing there were a few Wawa’s nearby. Very sad.
App is useless 1/5
By Cheesballs 11
When I downloaded the app I tried to create a new account. It is telling me that the password is wrong with my email which it isn’t. If I put a different password in it will go away but it will not let me select a birthdate. Which, when I can’t select one it won’t let me get into the app and that makes it completely useless! I’ll take my business elsewhere.
This could be good 1/5
It suuuuux this stupid app kicks me out all the time and makes me sign in!! What’s the point of an app!! Then it says it sends e mails to reset my password and I never get it!! Please get your sh.. together!
I’m trying to reset my password and it never sends me.a reset email
Apple wallet support 2/5
I the app is ok, but I would really to be able to put the card in the wallet app.
Apple Watch 😭 2/5
I would love if you guys would allow apple watch’s to download the app and be able to scan my card because I always forget my phone and card in the car!! Please !👏🏼
App doesn’t make anything helpful 1/5
When you want to change your location of store after selecting your food. I won’t let you and will get rid of whole order when you go to change store. Even when selecting things it glitches out. It’s not worth the effort or time.
Broken in IOS12 1/5
Please fix. Can’t get past continue button on login screen
App crashing 2/5
Crashes on iPhone X when attempting to pull up account settings. Needs fixed.
Unhappy customer 1/5
Didn’t get my 300 points for downloading the app. 😮☹️
By Jonathan Whitehead (filipinowise)
This app has potential. When ordering food from the app there should be a comment section on how you want your food I.e., Greek yogurt. I like all my ingredients mixed as one smoothie and not some marble cake looking smoothie. Also, the dev should consider testing the alpha and beta stages of the application with real people for real feedback.
Don’t Dare Mess-up 2/5
By COL Blue31
If you make a mistake, trying to remove an order results in losing all of it.
Internal server error. 1/5
By Dyno Dave 0
Internal server error.
Wallet Support + Apple Pay 3/5
The sheetz app isn’t the worst app but it definitely could be improved! First the lack of support for the wallet app is an odd choice. I’d love to be able to have my sheetz card in the wallet app so I could bring it up easier at checkout. Also the fact that you
can use Apple Pay in store but not in the app when ordering ahead is annoying at times!
App no go 1/5
The Sheetz app stopped working. Opens, freeze, closes.
Good app in general..... 3/5
Yes there are some flaws with the app but that’s typical with any app that gets used constantly like this. I love being able to order my food before I get there and even pay for it if I want too, I personally don’t like doing that but I know it’s a good thing for other people. I do wish however that it was easier to gain points and quicker. I regularly shop at sheetz and speedway and I get more points faster at speedway than sheetz. That’s rather frustrating because I prefer getting my snacks at sheetz! I love the MTO food!!! I wish the points system would get an update!
Trying to download app 1/5
Wouldn’t it be novel if the download actually worked! I don’t have this much time to waste trying to do exactly what it tells me to do,only to get nowhere.
Sheetz App 1/5
By Maria's Mob
My App on my won’t work at all. It opens, freezes, and then closes.
OneEye412 is in educated 5/5
Unlike OneEye412 I am a intelligent human being and recognize Sheetz as the superior gas station and encourage others to visit this amazing chain of gas stations that offers amazing food and outstanding customer service
Apple Pay? Apple Wallet? 1/5
I can’t understand why, at the point you now accept Apple Pay in stores, you still haven’t added it to the app. OR even added the function to put the Sheetz card into the wallet so it doesn’t have to be pulled out to be used. Don’t you understand, mobile Pay isn’t the future anymore, it’s the present. Get with it.
WHAT kind of payment option?!? 1/5
Why is the only payment option loading a gift card? Which means I have to stand in line and physically buy a card every time I run out, then manually load it onto my app? What century is this?
Scan app at pump? 2/5
Why don’t the gas pumps have the ability to scan the card on this app? Other gas stations have that ability (get go). Why have the card on the app if I still have to carry my card to get gas? Rewards system is too clunky on app.
Garbage doesn’t work 1/5
By Jeff hagy
App is complete garbage and useless . Doesn’t work at all on iPhone 6-7
Sheetz card 2/5
Wish it supported apple wallet. It would make it faster and easier to whip out my Sheetz card. Works for my Lowe’s card!
Can’t get in... 1/5
All I get when I log in the an error bar at the top stating mobiletoken is null...
Still broken 1/5
By Still sick of it
I have never ever been able to log in. Try to register says my number is already registered. And no ones been able to help in all the support emails I’ve sent.
Apple Wallet Support 4/5
Love ordering online and the convenience however I would love to see the MySheetz card be on my Apple wallet so I can pull it right up!
More trouble than its worth 1/5
By Knarf The Barbarian
The app keeps your Sheetz card on it - but can’t put it in your iPhone wallet and it offers a Pay Now feature that only lets you but gift cards of $10 or more and then requires you to then still pay at a register for them to scan your phone. As a developer myself, I would be ashamed to put out such an app for my business or my customers. Shame.
No wallet support 1/5
Add this and everything is perfect.
Could not rate higher 1/5
By Professor Sprankle
This app needs to be overhauled. It is very limited it what it does. Cannot link my Sheetz debit/card card to this app. It also does not have the ability to add the sheetz in store debit card to apple pay. Additionally the contact us feature always returns an error that prevents me from asking questions.
Won’t let me create an account 1/5
This app is awful. I have tried multiple times to create an account and it won’t work. It just say to try again, I’ve tried multiple times over the past month and I can’t even create an account.
App used to be decent? 1/5
I’m a sheetz fan for over half my life and have spent a fair amount of money there over the past decade and a half. When I first started using the app, it was great! It synced with my MTO card and worked perfectly. Sure it could be a bit more user friendly (Apple Pay anyone??), but the convenience of ordering food from it was fantastic.
With this last update, the app took a dump. It logged me out (so my points and rewards are all gone!!), won’t log me back in and will not let me register a new account. It will not even retrieve my password. It’s like I wasn’t even a customer for 15 years. Please do something about this.
No point if not ready for pickup 1/5
By Mr. Jay2121
What’s the point of ordering in the app if you can’t pick it up when you get there. Needs Apple pay support. This app is pointless.
Amazing but needs improvements 4/5
When ordering online the entire list is not available. For instance Mac and cheese bites Wisconsin bites and so on are not under the app category or the side category. Just a few fixes but helps save a lot of time
Apple Wallet Integration When? 2/5
I use the Sheetz app often, mostly so I don’t have to carry around the rewards card, so it’s especially annoying that it’s not compatible with Apple Pay/Apple Wallet. I have to wonder whether the developers even read this feedback because I’ve seen people leaving this same comment since I downloaded the app. Please integrate this function.
A useless non-functioning app. Repeatedly tried to set up an account but it would not work. Don’t waste your time with this one.
Sorry App Store but you bombed on this one.
Please add my Sheetz card to Apple Wallet 4/5
My only complaint is that at the point of purchase (at the pump or inside), I have to open the phone, open the app, get the card displayed, get it scanned, close the phone, open Apple Pay, then process the payment.
It would be fewer steps to simply do what a lot of competitors do and add the card to the wallet.
App not working 1/5
By Holiday Holly
My app worked fine until the update yesterday. Please fix! I can’t even log in
Could be better 1/5
Many times when placing a big order and I might edit one of the items and it ends up clearing my cart. Like if I ordered a sandwich with olives and add it to the cart but then I find out that they don’t want olives. It won’t let me edit the sandwich.
Also can you please add a notes section like they have in subway. Like if I wanted to order a 12 inch sub but half with ranch dressing and the mayonnaise or if I wanted a little bit of lettuce. It doesn’t give you an option to leave a note about your orders to the people making them.
Makes ordering much more convenient 3/5
This app makes ordering food at sheetz much more convenient, because you can order ahead and let them prepare your MTO food while you’re on your way. Bonus points for accepting cash at the checkout, even for a mobile order.
This app should have an iPad version though. It makes me sad that I can’t browse their MTO items on a nice, big screen.
Not sure what all the fuss is about 4/5
Looking at reviews I see a lot of people complaining and a lot of it boils down to customers being lazy. I've used the app time after time, granted some things could be done better such as card integration mobile pay etc they aren't really a necessity as people would most likely have their wallets on them anyways when they go to pick up the food.
Overall I enjoy using the app :)