terrible 1/5
By browniiis3
Haven’t been able to send a e-gift card in years! And the website you can’t schedule them for a future date.
Not worth it 1/5
By Aponte360
I downloaded it thinking it was going to make things easier but it didn’t. On a $33 gas sale they held $100 and it took forever for the money to be released, before the app paying with my debit card they do that too but they release the money right away, not taking the chance again.
Random push notifications 1/5
By Garbade
Despite changing nothing on my end, app started spontaneously sending push notifications today after never having done so before. Will not use again
Password Reset 1/5
By Penguin playa
I forgot my password and haven’t been able to reset. Every time I try I get “Oh Sheetz” an unknown error has occurred.
Ipad version 4/5
By raidersmonster
Love the app but it needs an ipad app to fit screen
App doesn’t work a lot of times / Prices are too high now 2/5
By BigDen614
The app will either give an “oops” error that won’t let me place the order or the order goes through but says error. Also the prices went up $2 for “deals” section. Not really deals anymore when it’s cheaper at McDonalds. 2 generic hot dog meal was good for $2.50. For $5+, no thanks.
Show Gas Prices 4/5
By gingerboyy32
App is good overall, but I wish the local prices of gas would be shown on the app. The Sheetz you are closest to should be shown with it’s had prices for regular, diesel, etc. This would be so convenient.
Sheetz Card 2/5
By help me /:;(
It wouldn’t take my card and now no way to add it
Decent App 4/5
By Arsenic teabag
The App for Sheetz is decent at what it does, and it makes ordering MTO easy and fast. While the user experience is good, it would be nice to have a more obvious way to leave feedback, like sometimes my order is messed up, or sometimes the person behind the counter did an extra amazing job and I want a way to share that. It would also be nice to have the ability to select amounts of an extra on your order. For example an ability when getting mayo to select “lite, regular, or heavy” rather than just hoping the person making my food has the life experience to know how much sauce I like on something. Keep up the overall good work!
Can’t edit my food? 2/5
By AntisocialRN
What good does it do to order through the app, when I can’t edit food items? Otherwise, the app does work fine. I utilize the app to avoid going into the store and save time. I really like Sheetz, but I’ll skip going there if I have to order in store to simply remove tomatoes, mayo, etc. There are other franchises that offer customization via their online apps.
App has gone south 2/5
By Regan A Pierce
When I first got this, it worked very well. But not anymore. I purchased a reward for a free pretzel but it won’t let me apply it. Every time I get a pretzel, it charges me for it, even though when I look in my rewards, it shows. Also, I put a gift card in my wallet. The balance is $10. But when I tried to use it instead of my debit card, it won’t let me. It asks me to enter a card number, but when I try to enter the same one, it won’t add it because it says it has a zero balance. Please fix the glitches.
Dr Pepper BBQ is the king of all sauces! 5/5
By planegenius
Also the app is awesome!
The App Works but They Don’t Care For Customers 1/5
By Hwolfe0911
Recently ANYTHING Sheetz could do to screw you over and nickel and dime you has been done. They removed a drink subscription, leaving only a useless fry subscription. They attempted to Jack up the prices previously by an extreme amount (I noticed it on a $3/4 dollar pizza jumping to $5 dollars, which was ultimately revoked). They are now removing their good brands, likes Gallikers, and replacing it with the cheapest options on the market to gain the greatest amount of profit. They even have removed most of the actual point rewards and replaced them with less preferred options, while ALSO Raising the costs for most of the reward options. I’m honestly done. I’m going to get food here and gas periodically, I won’t be able to 100% avoid it. But I have lost EVERY INCENTIVE TO GO HERE FOR MYSELF. My last straw was the removal of Gallikers tea. It ALWAYS SEEMS TO SELL OUT in my areas from popularity and I always get at least one a day. But I’ll never be caught drinking the Schneider Tea crap.
Yes this review is a rant and the app works for me. But this app is an extension of the Sheetz Brand and I now believe this company is worth 1 Star. Please do something to communicate and ask your customers before you let solely your upper management change things.
Not worth the hassle 1/5
By P/O USER
Was told by the cashier inside Sheetz last night to download the app, use the code SAVE50FUEL, link my new Sheetz rewards card and that I would get 50¢ off per gallon of gas for 60 days and then 3¢ after that. Took probably 20 minutes to stand there at the pump and set everything up, link my debit card, etc. You can pay for gas right through the app by selecting your pump number, entering the code shown on your phone into the pump and then pumping your gas. I put $10.09 in my car last night and woke up to my bank telling me Sheetz took $100 and is refunding what I didn’t spend of that (so $89.91). So they precharge you $100 as that is their authorization limit, and then refund the leftover which can take up to 3 days. On top of that, I didn’t receive the 3¢/gallon let alone the 50¢/gallon discount. I’ve uninstalled the app and will no longer be a Sheetz customer after this.
Lots of bugs 1/5
By ShaneWolf__
I have constant issues trying to order using this app. Not the best
Add Apple Wallet Support 3/5
By ORCA Papa
That's it. That would make this a 5-star app in my book.
Great app 4/5
By nccraig77
I really like the Sheetz app. It makes ordering food really easy. One thing that really irritates me is that I cannot use what’s left on my gift card and then put the rest on another card when paying for food in the app. Other than that it’s great!
Gives an internal error 75% of the time 2/5
By scarolina360
It’s irritating when the app doesn’t work majority of the time. I’ve never opened this app and not had some sort of error.
Full of bugs 1/5
By ericdan24
Payments hit your card and say they haven’t processed. Constantly says login failed and have to reset password, but can only do it via your website. Huge issues that need fixed. Actually ordered from other places do to the functionally of this app. Dev team needs an overhaul, or QA needs some work.
Works well 5/5
By HungrynUpset2022222
Works well
Garbage 1/5
By Jmom12
I know I sign up and had a password but I don’t remember what it is. I’ve asked to reset it and get nothing. I’ve tried to create a new account but it won’t let me because I already have an account. Frustratingly bad.
Can’t create an Account 1/5
By the-andy-man-can
First thing it asks you to do. Fill it out hit continue and it does zip. Use different email, zip. If I could give it zip for stars I would
Doesn’t work. 1/5
By Tab1thaMua
Cant log in anymore also, sometimes the app doesn’t let me check in when i get a curbside order. However, now the app is unusable
Unusable 1/5
By mjmoser711
App is unusable now. It requires a PIN for my bank card but says that the PIN I enter is incorrect when it’s not. So I try to use an actual credit card, which wouldn’t have a PIN. It still asks for a PIN. I’ve done all the updates, still doesn’t work.
Doesn’t work 1/5
By ;;($$$&$(:/-:($
Can’t get it to work and there is No support
Good for ordering food but no mobile receipts. 4/5
By periodically Cody
It’s good for mobile orders but I get fuel here with my business and will enjoy when we can get fuel receipts from the app like all of the other gas stations and truck stops. There seems to be no record of any of those transactions.
Please don't let me order food 45 minutes away without confirming 2/5
By cyborgspacemonkey
It would be nice if they would make sure you wanted to order food 20 miles away. Glad I got to waste time and money just to have no lunch. Obviously, this was user error. But it would be a fantastic feature to have the app ask if you're sure you want to order from a store that's 45 minutes away from you. That way, happy customer and no wasted food.
Since I don't have any lunch, at least I've got time to write this.
Doesn’t work 1/5
By Sir dub1979
I tried to downloan/setup the app a few months ago and it said my zip code wasn’t valid. Today I saw an offer on the pump saying $.50 off per gallon for the first 60 day after signing up. This time I could sign up but when I put the offer code in it said that it isn’t valid. I went in and talked to the manager and he said he doesn’t even use the app and has no clue how to use it. What a joke!!
3 cents off fuel 1/5
By I <3 free games
So I finally get a new card because my original is 16 years old and not working anymore and when I send out for my verification email so I can register the card to save the 3 cents off a gallon, it’s not sending a verification email!! I’ve checked all folders
Never had a problem until update 1/5
By Theresa32420
My app updated 3 days ago it logged me out and won’t let me log back in! Keeps saying login failed and I don’t have my card anymore so I use my app really mad right now!
Apparently they don’t want my money 1/5
By Shaundavis24
I have tried at least 10 times to add payment info and it repeatedly says “oops! We cannot access your account info”
No option to reach support, nothing. Horrible design.
Broken 2/5
By Earailwulf
Says my password is incorrect always. I have changed it several times due to this issue. I then realized it was just the app. Logged into the website with no issue.
App list 1/5
By 😎bruh bruh
Hey is there anyway y’all got put every snack on the app? We all kno y’all have more instore than on the app
fix location search 1/5
By iPhoneUserApple
can't search for stations when location services is turned OFF
the rewards pop up blocks the map and can't be dismissed
where is gas price WITHOUT location services on?
oh I guess on gasbuddy 🙄
Door Dash compatibility is awful 3/5
By hbaldwin82308
Ordering food is fine through the app, but delivery via DoorDash is horrible. I never get half my orders and there is zero in-app help. DoorDash won’t help as it’s ordered through Sheetz. I’m out at least $20-40 from missing items and tips drivers don’t deserve from half-delivered orders.
Update is terrible 1/5
By Mike thjlstar
I updated the app and now it won’t let me place orders for pickup. Honestly sheetz overall has really gone downhill over the last couple years.
Garbage 1/5
By 1st time attempting to use app
I cant even sign up
No customizations? 3/5
By Sreekanth7
Why am I not allowed to customize my order on mobile app where I can do it in the store. Just got this reason can’t order on the app. Hope this couple be fixed!
Pump and pay doesn’t work and controls my screen brightness 2/5
By freezing12321
I have tried multiple cards but the pump and pay doesn’t work and it maxes out my screen brightness when I have it turned down all the way.
Enable Touch ID??? 3/5
By MidasMagoo
Can anyone tell me what the toggle for “Enable Touch ID” in the Account Settings is actually used for? Every time I open the App, I have to log in. “Remember me” will store the username, but I still have to enter a password. Every time I go to pay, I have to enter a 4 digit pin. In neither of these interfaces do I see an option to use Touch ID.
Edit: App was updated and Touch ID now works as an alternative to entering pin.
It doesn’t let you cancel your order 1/5
By Cody15697
It can be a millesecond after purchasing and it will say “they’re making your order” I’ve shown up and they’re not even starting my order yet. Let me cancel my order. Why even have the button if we can’t use it in case we make mistakes. It’s ridiculous. Yes I want 10 orders of hashbrowns 🙄 great job Sheetz.
Orders Never Submit 1/5
By PhillyDillyDee
App used to work well but the last few times I tried to use it my orders wouldnt submit.
Not able to use properly full of glitches 1/5
By Starr***
Couldn’t unlock my Kiosk by scanning the QR
Code tried for days. There’s no way to customize drinks for someone with food sensitivities or sugar free options!!!!!
Not enough staff at store.
Can’t verify email 1/5
By ScottJohnston
Been a long time Sheet member. Downloaded the app for first time. When I try to log in, says a code was sent to me email, but nothing ever arrives. Did get an email receipt for my gas purchase through.
View menu 3/5
By redhousedog
Ordering could be improved, if there was an option to view the menu without having to have a pickup time. Just like in any restaurant, give the option to review the menu without any order.
Quesarito !!! Bring them Back as Reward 2/5
By Wowlittyap
Man day and night I would make sure I scan my Sheetz card to stack up points and to get my favorite burrito I wake up to this update, so called improvements just to find out they took away my favorite deal , can someone out there understand what I mean , please bring it back 🥲🥲
Fix it 1/5
By Eatshyt
When I try to place an order it won’t let me do pick up it’s automatically selecting delivery
Email 3/5
By 11Bang⚔️
Great app just won’t let you verify your email address. Needs fixed!!!
Great app 5/5
By BearCat459
Everything works great with the app.
