good could be better 4/5
they do update it pretty regularly so i’m guessing there might be a change soon but anyway... i’d like to be able to pay on the app which you kinda can do but must do it with gift cards for some weird reason. also if you order with the app it knows your account but won’t just automatically addd points so u still have to scan ur card which leads me to another thing- u can’t add the card to apple pay. instead u have to open the app. credit where due they did put a big red card button in the home page of the app but still it doesn’t beat using apple pay especially cuz it’s always hard to get the code to scan. bugs used to be a big problem now they’re smaller so good job with that keep up the good work.
Won’t even run 1/5
The latest updates seem to have effectively killed it. Can’t even stay in it long enough to update my password as required.
Can’t validate without getting logged out... 1/5
I can’t validate my email address — which requires changing apps to check a code — without getting pushed back to the login screen. Terrible UX. I literally can’t login... same with the code. I don’t know what my login code is UNTIL I CHECK MY EMAIL. which just restarts the process. Absolutely maddening. 👎👎
An embarrassing piece of software 1/5
Signing in was a nightmare, i needed to update old account information so they sent me an email with a temporary code, so i would sign in with my old information, then it would take me to the screen where i needed to enter the code. I would click over to my email app for the code, and when i would come back to the sheetz app it would boot me back to the new screen and the process would have to start all over again. I eventually got past it using one of the first codes it sent that i memorized, which is an embarrassment to security, and then once i got in i had to enter my payment information 3 times for it to remember it. Then when i went to order it did not let me submit and did not remember my saved payment information. I would hit the submit button and it would not continue. I just gave up at that point. Get this embarrassment of an app off the App store, hire some people who do automated software testing, and get a new person in charge of this project because they are failing on many fronts.
Sheetz needs better IT 1/5
By Warp 9
Crappy app. Asked for 6-digit code from email, but the screen to enter the code closes when you switch to email. Then it asks you to change your password. If you had been hacked, then you are now asking the hacker to change the password!! Get a clue, idiots.
Had issues but solved them and app is good 4/5
By Mustang mottley
Had log in issues they said the sent me a email code i couldn’t find it come to find out it was in my spam folder other than that the app works fine
Doin our thing? 1/5
By Your imaginary friend Jim Bob
Took about 5 minutes to load each new page until it just stopped responding. Over and over. Just kept saying “doin our thing” you may want to do your thing a little better. Got food somewhere else.
Curbside Check-in does not work. 2/5
The curbside check in button does not work. I get to my Sheetz to pick up the order & the Check In Button does nothing then the entire app freezes up. Happened on multiple occasions. Other than that; the app is great. Please fix that issue.
App doesn’t work 1/5
I added a credit card to my account. Tried to load $25 on a gift card. No bueno. Tried to place an order for lunch and the change payment method button doesn’t work. When I hit submit order nothing happens. Got it again and it says I’ve ordered too many times. This thing had better not charge my card because it didn’t work and I did not get any email confirmations. Oh well time to find somewhere else to eat today!!!!
5/22/20 Update: Tech support hasn’t been able to help and won’t return my email. I sent them a video of the problem as well. Phone support told me to clear my cache. Their instructions were not close to what the iPhone menu is. Still no help.
Hate the new update 1/5
I hate the new update. It won’t let me place any orders it’s saying network error that I’m trying to place too many orders at once. I HAVE 3 things in my cart. I’m done with it.
Gift card balance gone 1/5
I was having issues with the app so customer service suggested I clear the data and the cache.I’ve installed and reinstalled it and my gift cards are gone it keeps telling me it can’t refresh it. I guess I’m out $30 and I guess I’ll be a new customer of subway
More expensive then store prices 1/5
By Tv Cast is Trash
This app is convent, but when the prices are more expensive then the store actually has, it makes it pointless. Fix the prices
Horrible App 1/5
By Jen Barber
When trying to sign in, it sends you a code to your email. If you flip over to your email to retrieve the code you get sent back to the sign in screen where you get sent another code. It’s a viscous cycle. If you forget your password, it tells you your email is invalid when trying to get a new password. If you actually get into the app it closes on you at random.
Needs work 1/5
It was doing great at first, then I tried to log in again, and I never got a verification code emailed to me.
Worst app ever 1/5
I got my account on Sheetz trying ordering and all I get is a network error. I’ve tried restarting my internet phone turning off WiFi nothing works so I can only assume it’s a bug. Also what type of app doesn’t have a help center to report bugs
Anyone getting passed sign in? 1/5
By Bejeweled Blitz is WAY better
I would love to order this all week long during lunch at work but can not even get logged in.
Ok app 2/5
By joshua Jjjjjj
An ok app. Sometimes it won’t let me place an online order. Right now I’ve been trying for 2 hours to connect and place an order. I’m assuming it’s a server issue but I’m going to redownload the app. The food at sheets is ok. They mess my order up frequently, 3 times in the last 3 months. I order from them approximately 4 times a week.
Over all good but Sheetz Pay is wrong 4/5
Sheetz Pay is not a true pay by phone app. True Sheetz Pay should be tied to the users Debit/Credit Card. Most popular gas stations have pay at pump (by location or pump #) and that could work for Sheets but with Sheets I’m WAY more likely to enter the store to purchase items. You should take a page from Walmart pay.
Not surprised 1/5
Sheetz is very stupid when it comes to this app and its points system they screen customer service sheetz can do better they are just lazy
Bad order experience 2/5
By Too many useless notifications
The order and payment work fine of course, but the curbside pickup just freezes... I had to go in to tell them I was there. Defeats the whole purpose.
New security verification doesn’t email a security code 2/5
Click to login and it’ll told I need a security code. Still waiting. . .
By dik phuck
Updated the app and now I cannot login. This is just par for the course in my experience with anything sheetz. Why can’t I give it zero stars?
Login Emails 2/5
I love Sheetz and the app is great when I can log in and actually use it. I have deleted and reinstalled the app several times and it still will not send me emails to log in to my account, however, I still get promotional emails
Can’t sign in anymore 2/5
It says you updated the password requirements so it requires me to open an email to update it. Except I never get the email, and anytime I leave the app to get the confirmation code the app resets once I open it back up causing me to have to send another email that I never receive and so on and so on.
Cannot sign in 1/5
I’ve been randomly signed out of the app. I tried to log back in only to be told my current email address is invalid. I even tried to reset my password, it says the email I used for the account is invalid. I even tried to make a new account with a new email, it still says it’s invalid. What’s going on??
Needs fixed 1/5
By c-mac. official
I cant get it to add or take my card to pay via the app. I cant choose pay in store. It keeps signing me out and giving me an error when i try to sign back in. Many many bugs needing fixed
Great app 5/5
I love this app because I could order my food before I get to store..now i could skip the line by using shacan and go With the Coronavirus I don’t wanna stand in a line with people that also save me a lot time but also thing someone should be looking at your receipt because I feel like I got walk to register to show my receipt to cashiers or Sheetz should have express line just for people with a shacan go than you could also print your receipt but thank you sheetz great job.
Impossible to reset password 1/5
The update makes it too hard to reset password
If you leave the app you have to start over
By issues today
I have been having issues with the app for about 2 weeks; when I try to use the app it logs me out; I even tried to uninstall and reinstall and I have changed my password; I am getting error; I have missed my points all this week and last week from my purchase. I am trying to keep my sheetz freak status but can not get my points
I love sheetz but the app is having issues
App is worthless 1/5
Can’t recover a password and it doesn’t respond when trying to setup a new account. Don’t waste your time!
I have a valid Sheetz Account. Log in FINE on computer, enter SAME information on App, EVERY TIME I GET “Log-In Failed”. No, SHEETZ failed. Delete App for now. Off to Speedway.
Missing iOS Integration. 2/5
Wake me up when this is compatible with the Apple Wallet. At this point, any loyalty card app that lacks Waller integration should be denied from the App Store.
Fix it. 2/5
By Azazel Lang
It’s hard to use the app when it’s always down. Your store is spectacular and always busy, it’s a 15 minute wait and if I can’t take advantage of it before I leave my house I’ll be late. I gotta have that Sheetz. Fix the bugs you’ve have had for 3 years now.
Cant sign in 1/5
Unable to sign in or reset the password. I attempt to reset password and it tells me it sent reset password but doesnt.
Trouble logging in 1/5
I have been trying to login for hours and it won’t let me. It also won’t send me an email to reset my password!
Zero stars if I could. Open the app, tried to create a new account. Says my email address is already in use. It told me to select the forgot password to reset the password. When I put my email in there it says my email doesn’t have an account associated with my email. completely useless
Not letting me login in 1/5
Won’t let me login but it till my order without me finishing great app Sheetz
Keeps crashing 2/5
I normally rarely have issues with my Sheetz app, but earlier today I was able to place an order and decided to utilize the curbside pickup option. However, when I arrived at the store, I reopened the app only for it to crash on me after two seconds. I kept trying to open the app to check-in, but it crashed every time before I could. Tried checking in through the website only for it to say I have to use the app to check-in. I ended up just going inside to get it instead of trying to get the app to work. Not sure what happened, but I can only assume it was the recent update that’s causing it to crash repeatedly.
Prompt, but useless, support 1/5
I have a Sheetz account, and have no trouble getting into it on my PC. That’s not hard to understand, right? I installed the app, could not login. I reported that; they replied quickly (nice!) but gave me directions on resetting my password, which I did not need. I told them that, and they suggested uninstalling/reinstalling, which I did. It now took the password, but said it would be sending an email with a confirmation code, which never happened. I reported that, they replied quickly (again, nice), but AGAIN told me how to reset my password, which I still did not need.
App deleted, forgotten.
Can no longer sign in 1/5
I used to use this app fine but all of a sudden I can no longer sign in it keeps requesting a code that never arrived and I have no way of contacting support to figure out why they broke the app and how to fix it
Too much information harvesting before you can even order 1/5
Tried to place a food order, could not even log through because of all the bull crap information they want up front to serve you with some fast food, why do you need an email and password for French frys bro. Deleted the app and I’m not eating there either.
What good is an app if you can’t even log in? 1/5
Even after resetting the password 5x AND entering in the new password still get a “login failed” message. The app is completely useless.
From an employee 1/5
Fix the “find a Sheetz” I type in store numbers and it can only find the one right down the street from my house.
Glitches - terrible app 1/5
I’ve only been able to login once
Changed to a stronger password
Still can’t login or use
Useless App!!!!!!! I’m going to stick
With Snappys. What good is an app
You can’t use. Surprised your business
Stays open with no one wearing mask or
Gloves. Sick of Apps I can’t use!!!
bad app 1/5
nothing is loading in you can’t do anything on it.
Horrible app 1/5
The Sheetz App has crashed and been impossible to navigate for months. Lost my business multiple times because it’s so hard to use.
No point if it keeps freezing 1/5
Your app is terrible. You might as well shut down all your stores during the pandemic. This is ridiculous.
Never works 1/5
This app never works. Always something wrong with the connection. What a joke.
Can’t spend $ through app. Not working 1/5
By SBD ROCKS!
Been trying for two days to buy an e gift card through Sheetz website and app. Neither works. Only reason why I downloaded the app was because website wasn’t working.