Not working 1/5
By Once satisfied user.
Won’t let me sign in, keeps giving me an error code but I can log in on my laptop but not my phone... get it together.
Couldn’t be easier!! 5/5
No more pulling the card out of my wallet! Quick, convenient, spot on!
Seriously! Only Chase Cards are accepted! 1/5
I was looking forward to using this app to pay at the pump. I linked my rewards account only to find out that I can’t use the app to pay because I don’t bank with Chase nor do I have any Chase CCs. It doesn’t even support Apple Pay! So there is no point to having the app...disappointing.
Need more payment options 1/5
This app needs more payment options. I do not use Chase pay so this app is worthless to me right now.
Is my second time using this app and I liked is a good business 5/5
Is good so far
Gas Pricing 4/5
The app itself is very effective and efficient way to view your savings, access your payment method, and find what’s local. The next step to improve on, I’d recommend placing the daily prices of the station on the app.
Who has Chase Pay? No one. 4/5
I wish there was an option to use Apple Pay or to connect a Shell credit card account to the app to pay easier, and also to be able to check balance and make payments on the Shell card.
Missing a filter 1/5
By NFL supporter
App is missing a filter to locate ethanol free fuel. Please add this filter so I can use the app. Thank you.
The best 5/5
I like it 100%
Save me from getting stranded 5/5
I had forgotten my purse didn’t have anything to pay with but my phone. Linked the app to my bank and boom I was able to pump! Thank you!
Apple Pay 3/5
Needs to support Apple Pay, and input credit cards. There are many people who don’t use chase pay.
Add more payment method options! 3/5
How is Chase Pay the only payment method option? I’m sure I’m not the only one that wants to see more options added.
What a piece of crap 1/5
Wasted 30 minutes of my life trying to get this app started. What a waste of time!!! Couldn't connect my credit card. I'll move on to Mobil!
Needs Work 1/5
1) Enable Apple Pay
2) Remove verbiage that perpetuates a long-debunked myth of the purported dangers of using a mobile phone near fuel pumps
3) app asks for my registered Fuel Rewards E-Mail and when I enter it, it gives me an error that it is associated with an existing Fuel Rewards account. Really?
Good work! Nice app! Many enjoyments! 5/5
By Sandals Bakahari
This app got me wetter than a dolphin!
Lack of credit 1/5
It’s not taking account of how many times I have filled up nor that I have made purchases, I filled up 3 times in 2 days more than 5 gallons each time and it has not accounted for any and one of my purchases for gas was $50 and still nothing has been accounted for; due to that I will not be able to maintain my gold status because it is not reading that I make multiple fill ups in a week more than the required amount to maintain gold status I’m not happy with this it’s pretty disappointing. It’s also a disadvantage with linking your debit card because it has to be a chase visa which not everyone has.
Well designed, but useless to most people. 2/5
This app only allows you to use Chase Pay, despite the fact that Apple Pay is much easier, secure, and available to practically everyone, not just people that bank with Chase. Apple Pay functionality needs to be added for this app to have any practical use.
Error 700904 3/5
I’ve tried using pay at the pump with ChasePay 4 times with no success. I keep getting 700904 error code.
Too much given for too little 1/5
What possible valid reason is there for this app to require email AND mobile number?
Why will they not accept pasted passwords? That’s a terrible security practice as it forces the use of either memorable and short length passwords and makes it almost impossible to use password managers for this account successfully.
Chase pay only?!?!? 1/5
Great app and idea but forcing me to use chase pay simply makes no sense from a customer point of view. Why can’t I add my debit card, other credit card, or even Apple Pay?
It seems when you enter a city the app always comes back blank, I am entering major cities.
By b benitez
The best app! Saved so much money because of this
Only Chase credit card payments accepted? 1/5
I was very hopeful I could find gas apps that I can use my phone to pay for gas. We have major gas pump skimming problems in south Florida and I thought this would be a lot safer to buy gas. I already have the Mobil Exxon app that is awesome and was hoping to utilize another station other than Mobil. Well, I down loaded the app, set up an account and when I went to set up my credit card the only option was through Chase Pay and only uses Chase payment options! Too bad they limited the app like that. Looks like I will not be going to Shell. I own 4 cars, a Motorhome and looking for another car for my second daughter. We would all be using the app to fill the cars! Looks like I drive the extra mile for Mobil!
Shell App 5/5
I love the convenience of being able to pay for fuel using my Shell App while receiving discount fuel with my purchase. Awesome!
Doesn’t Work 1/5
Would not let me sign in. Kept saying info was incorrect. Went to website and had ZERO issues.
Almost futuristic filling experience 5/5
Make the map easier to use and include all prices
No 20 gallon max 4/5
By Mark R. Rasch
I have a truck that holds 24
Great app 5/5
I never had problems with the app. I mostly used it to find a Shell station near me. Never had problems with Shell. I give it 5 stars!
Very convenient 5/5
I really enjoy using this App as it allows me to spend less time "conversing" with the pump and it's a quicker transaction overall.
Good and easy to use 4/5
The app is easy to use and great for the customers to see the points gained
Great app 5/5
Love pay and save!!! So fast and rewarding!!!
Doesn’t have prices 4/5
They should include the prices that each station has.
Great Experience! 5/5
Quick and easy! Wish I could set my car wash settings also in the app. Liked having my FR card connected!
Supports only Chase CC for payment within the app 2/5
Why doesn’t the app support any credit card or Apple Pay?
Apple Pay??? 3/5
Chase Pay is the only payment method in the app?? What about Credit Cards or Apple Pay? The whole point of the app, I would assume, would be to not have to swipe your card, protecting you from skimmers.
Come on Shell, up your game. ExxonMobile has it in their app.
Won’t start 5/5
Can’t get this app to start. It keeps asking me for my country location and language. Then after I select it, it goes back to ask me again. Then it gives me an error message.
App works great now! Issue must have been a poor wifi or cellular connection. Once I was in a better area, the problem went away and I am now able to use the app. It is a great app to use while at Shell. Don’t need to wait for pump instructions of inserting credit card, yes or no to buy carwash, insert rewards card, if you want a receipt, the receipt goes right into the app so you don’t have to worry about paper being out on pump and going to get it from the attendant.
Very expensive which all gas is thanks goon jerry brown 5/5
Jerry browns fault he should be a shamed of himself
Excellent app 5/5
Great app!! I’ll continue using it!! Thank you!!!
The best fuel for my engine. 5/5
By LOCO 17
I have experienced good related stuff with this brand of fuel, for all my gasoline engines that I used.
I hadn’t seen something similar to the high quality of Shell gas. Of course, comparing Shell competition in my island of Puerto Rico.
I don’t. Know why I didn’t find this app before!!!! 5/5
By Mister. Gray
Never again do I have to look for a Shell gas station!!! Finally I have Store finder.
Great app 5/5
A great way to save money and pay with app.
iPhone X support ? 2/5
Can u please update this app to support iPhone X ?
Chase Pay and No Apple Pay? Seriously?? 1/5
This would be so much easier with Apple Pay!!
Gracias por preocuparse por los consumidores. Excelente.
Hours of Operation would be nice 2/5
I drive through the night frequently, often in unfamiliar territory. It would be nice to know the hours of operation, with a special filter for those open 24 Hours.
Needs to update locations 2/5
I have a Shell card knowing they’re all over. I use this app to locate the nearest shell station when I’m out of town but too many times it sends me to a gas station that has been closed or sold for years. Need to update their locations regularly.
Does the bare minimum required to be an app. Will show nearby stations, sometimes prices are available but the search functions are abysmal.
Great app 5/5
This app is greater then a 1.21gigawatt jolt