Awful experience 1/5
I purchased a one year membership through Apple store but the membership was never applied to my account, I tried emailing SherpaShare many times and also sent help message from the app, however there has never been any response. I had to ask Apple to get my money back. So SherpaShare only collects money without providing any support at all.
Violates my privacy 1/5
Even when I disable tracking within the app, this app continues to constantly use location services. Creepy.
The App Doubles Everything 2/5
All my expenses and trips are automatically recorded twice. Not sure how to erase the extra trips.
Mileage log for rideshare services 1/5
I paid for the premium membership and for some reason the app has stopped logging my mileage. I have asked for a prorated refund and it seems that no one wants to do the right thing there.
Don’t waste your money.
Worst app 1/5
By Enchiladas 123454
Mile IQ is the best quality app Sherpa is the biggest garbage ever
Ride Share Partner 5/5
This is the best app on the market for tracking expenses and mileage related to not only ride share but everyday life as well. I just completed my taxes and the data stored in the app saved hours of time, research, guesswork, and money on my tax return. I highly recommend SherpaShare.
It’s accurate and helpful in keeping miles tracked.
That is what I use it for, mainly! Very thankful!
It’s ok 3/5
I wish it showed the addresses to my trips. It’s hard to tell where I was just by the tiny map, and no street names.
Tracking issues with NO support!!!! 1/5
I’ve had numerous tracking issues in the last month, with ZERO response from Sherpashare! I’m paying them for this app and losing money on undocumented mileage. I really enjoyed this app until recently. Not sure what’s going on.
Not a free app! 1/5
They’re gonna hit you up for $59.99 to see the results from “free app” results.
By Adia b
Didn’t track any miles on my first use. Emailed support with no response
Take a survey, get a free month of Sherpa share, DONT MISS it. 3/5
I rely on an app to track my miles, and gasoline charges, taxes especially during Covid, I thought Sherpa had my back considering I don’t drive for Uber and that is their platform of choice. I drive for Door Dash working through this crisis is not only a death wish but I risk the chances of bringing it home to my family. Sherpa has had my back for a
Few months now it’s the 6th of May and as I’m getting ready to fill out the survey, it says it’s expired.. thanks Sherpa, I’ll definitely send myself my reports because I can not pay for this app, not giving adequate time to do my survey really is annoying. One more thing I have to deal with while I’m driving to bring people food stuck in their homes.
This is a trial membership! 1/5
The headline is misleading. This not a free or in app purchase app, it is a 14 day trial of a membership. I hate bait and switch tactics. Goodbye!
Not a bad app. 3/5
The downfall is there is no legend to explain the colors. I’m sure red is a high volume area. What’s yellow and white?
No live support 1/5
No live support and unfortunately the support that is offered comes with language barriers. I totally respect multi-lingua folks but subtle language challenges can result in lots of confusion and cultural misunderstandings. I don’t have time for this and certainly am not interested in paying for it.
Great App for miles & Expenses 5/5
I am a new Realtor and drive ride share to get more clients and make some money. SherpaShare is great at tracking miles and prompting me to designate my drives. It’s best to keep up right after the ride or they pile up fast. Make categories, tracks miles and receipts, maintenance, expenses etc. with ease! In addition you can do it on the web for even more control to generate Summaries, Reports, Excel sheets and it is all saved to the cloud in case of phone loss. Not to mention great tools for ride share built in. Great stuff! 👍🏻
Renewal my account 2/5
By Laide is mom
I am trying to renew my account. I am having hard time doing it.
Trips are hard to categorize 3/5
I suggest inserting more information to the maps. Make it easy to sort.
Can’t create reports for each catagory 3/5
Nice that I can create one catagory for eBay and another for Uber. Sadly when I generate reports I cannot make two separate reports - one for each catagory. For this reason this app has been chopped! Starting 2020 I will try another. Otherwise it’s awesome. Yes I use paid version.
Great tracking for pro drivers - occasional double tracking 4/5
I have found this to be a very useful app. I do need to make sure manually that there aren’t double and triple deductions, but on the whole: I have really found this to be useful and accurate and am perfectly fine with taking the monthly survey (and giving my tracking info) in exchange for the service. It has value to me.
Cool app 4/5
Great Product 1/5
Started out great now when I go in to have a report made for the last 3 months of driving, the report is blank. When I google a contact number there isn’t one. $80 a year for a service I can’t use and hand to my accountant. Work on it or I’ll find another platform that’s more user friendly.
Best mileagae tracker 5/5
1st year ridesharing worked like a champ for tracking mileage and expenses.
Took otgers review and signed up for this garbage app. Does not track all the rides. Checked with miles iq and so much missing miles. This APP IS TOTAL GARBAGE.
I wish this Existed back in 2007 when I got into real estate and had to write all my mileage down 5/5
In my book this App is a must have if your self employed 10/99. It picks up every trip and categorizes them for tax purposes. It even shows you the amount of your deductions per trip and running total. Like I said, I wish I had this existed years ago.
Horrible customer service 1/5
OMG. I canceled at least a year and their still charging my credit card. Are you kidding me? Their like a bad penny. Stay away
How to cancel subscription 1/5
How do you cancel subscription
I’ve been trying to cancel my account for 6 months and can’t get ahold of anyone. I would not suggest this app to anyone.
Tried to make the payment on the app, couldn’t do it. Had to go to a different website!! Lost my driving for the day!!
Integration with Automatic is Broken 2/5
I got this app specially because of its API integration with Automatic. Unfortunately it doesn’t work and they keep claiming a fix is in the works, without any follow through.
GPS Coordinates But No Addresses 3/5
The milage reports generate latitude and longitude coordinates but don't provide approximate addresses for these points. As many expense reports require addresses to be input, this makes the app far less useful, which is unfortunate because its accuracy and battery consumption are quite good. Ideally sherpashare should provide coordinates and approximate addresses in the report. Also the ability to enter odometer adjustments would earn it 5 stars instead of the three it gets today.
Great when it works 3/5
I’ve found it doesn’t track all your rides immediately and sometimes not at all.
Easiest mileage tracker 5/5
By Matthew S Black
If you want to track your mileage for whatever reason this is the easiest and simplest way to do it. It is totally worth the money.
Read the terms !! 2/5
Idk bout these terms and conditions. Sounds like your gonna share my info !!!!!
YOU ACKNOWLEDGE AND AGREE THAT WHEN THE COMPANY IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM A PLATFORM, THE COMPANY IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE PLATFORM.
So far pretty good app 5/5
By Kaytie Mea
So far I love this app it’s amazing . I think I will try the extended version for the remainder of the year .
Best mileage app 5/5
I’ve tried several mileage apps and they all fall short. It’s not a question about features, they just don’t work over time. This one just works.
I wanted an app to run my Uber and Lyft at the same time so I wouldn't have to switch between two different devices.
Data unavailable after free trial!! 3/5
By Boring Donkey
If you aren't going to pay, don't use this app. This was the first mileage tracking app I tested, and I enjoyed it for the duration of the trial. Wanting to test others, I opted against paying. All mileage and carefully documented receipts became unavailable. Now must pay for a month to extract data.
Impossible to cancel 1/5
This app is the worst! I have tried to cancel my premium membership for months but it won’t let me. I have written for help many times but their suggestions don’t work. Funny, they can figure out how to take my $60, but not how to stop!
This app is an awesome way to track miles. Some times it doesn’t work though. It won’t calculate randomly. Rarely does it not work. But that’s why I didn’t give it a 5 stars review.
Used this app a year ago but changed to a different one, what a mistake that was. SherpaShare is far more better then the others out there I’m able to log in expenses like gas food auto repairs.
Nothing outstanding 3/5
By Bob Bee1
Didn’t find it all that helpful finding rides. I’ll keep my own mileage records.
Good app for me 4/5
Track trip is best
All data gone, support staff is basically nonexistent 1/5
Response team mostly shows away.
I was on a trial period with several days left to go on it. I asked if I would be able to switch to the android version of the app and keep my existing mileage and expenses. I guess I should have also asked if they tested that because after I installed the android version and signed in, it didn’t find any data. Stupid me, I thought that perhaps it was because my iPhone was still signed in, so I signed out. Once I did that, the iPhone could no longer retrieve the data. I’ve lost all my mileage tracking. Before signing out the data was there and the trial period still had several days left. The Android device immediately said the trail was expired.
I don’t know how many times I’ve repeated the above to the online chat people but they don’t seem to get it. They have some sort of bug. I would no recommend purchasing this product unless you write down and track all your data as backup, but if you do that, what’s the point of the app?!!!
Here is there response when I asked about the switch:
Yes there is an android version. You can use the same email and password when signing into the android version, and you should still have access to all your data on your web dashboard, sherpashare.com/dashboard, which is the central storage location
Andrew from SherpaShare
Great customer service 5/5
I enjoy the app and was contacted by someone for feedback and they explained the part I was missing. Very impressed
This app helps me keep my mileage and my receipts nice and organized for taxtime I really appreciate it
Automatic Sign in link not working 3/5
By Asif Nabi
Pls fix it
Developers asleep at the wheel 1/5
I have been laying for premium access so that I can import all of my trips from the Automatic app every day, but it has stopped working now for several weeks. SherpaShare’s official comment is that the app is working fine, and nothing is wrong, despite several users reporting the same issue on their forum. They don’t seem to care anymore, and they haven’t done anything to improve the app in the past couple years.
Very helpful! 4/5
I love the mileage tracking with ability to categorize the trips in an instant! I also love the Heatmap which gives drivers an idea where the most drivers are & passengers are at any given time!