Shopify Inbox

Shopify Inbox

  • Category: Business
  • Release Date:
  • Current Version: 6.10.0
  • Adult Rating: 4+
  • Developer: Shopify Inc.
  • Compatibility: Android
  • Links: Google Play Store
5,876 Ratings
$ 0

Shopify Inbox App

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and social media all within a single business chat app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from one place with Inbox: INSTAGRAM Let customers contact you through your Instagram profile, shop, and stories. MESSENGER Let customers contact you from your Facebook Page and Facebook Shop. SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Shopify Inbox app screenshots

Shopify Inbox app reviews

  • Need Search Funsction 3/5

    By kumichoo
    The app is easy to use but there is no search function to assist you in looking up past conversation with customers. It is extremely hard to look up old conversations and currently must be manually located. Hopefully that can add this key feature.
  • love it 5/5

    By Phreekniq2009
    love it
  • Not working properly 1/5

    By Diamond Winks Pinkii
    I hate it
  • Love it but it’s not consistent 3/5

    By Mom2LA
    Love this option for my customers inquiring about our hair care but it signs us out constantly and completely freezes at the most random times. Being able to catch a customer while on my website is vital in closing the sell so I definitely appreciate this app and all of the features.
  • Please add the WhatsApp chat as well 4/5

    By Vicky572
    Please add the WhatsApp chat as well it would easier to communicate with customers
  • Everything was great, will shop here again 5/5

    By Tipzeetoez
    Everyone was so kind, will definitely be back
  • Needs a Block Spam Feature ASAP 1/5

    By Airtime raid
    There needs to be a easy 1 click feature to be able to block the Nigeria spammers. They message me 20x a day, all from Nigeria with spam marketing. It’s so annoying.
  • Must have for Shopify business 5/5

    By Jawsh09
    Rounds out Shopify app and allows for a better look at customers. Waiting for CRM and proactive messaging features. Surprised Inbox and Shopify email are two different products, though.
  • keeps logging me out 1/5

    By fladdermuz
    not helpful to have to keep signing back in. whats the point?
  • Awesome Toupees! 5/5

    By Marlon Gaines
    Great sales!
  • Excellent tool! 5/5

    By CoveToyHouse
    I love this messaging app. Being able to engage with a customer on my Shopify page from my phone in real time has been a huge benefit for our customer service.
  • This stuff really works! 5/5

    By MzLepley
    I was skeptical but this stuff really really works!
  • email integration. 4/5

    By deanismad
    realizing this is chat app, It doesn’t seem to make sense that an email sent from the email attached to contact us on the website wouldn’t 1. get a notification of receipt and 2. they aren’t logged in the customer’s profile. maybe it shouldn’t be called inbox but rather chat.
  • I’m not receiving my messages 1/5

    By babymoreno1
    Unfortunately I’m not receiving my messages and has costed me three customers so far 🥺
  • Spam magnet 1/5

    By Bsldbrheksmzjaosk
    The inbox messages are usually spam. Please fix!
  • Your opinion counts here 5/5

    By jasmeen142209!:(
    Please review your transactions with us
  • Berli1313 5/5

    By Berli1313
  • Constant malfunctions 2/5

    By Mark Brun
    Super buggy. Constantly doesn’t show new messages and doesn’t play notifications on incoming messages. The last version was better. Why can’t Shopify spend more resources on testing this? The bugs are incredibly obvious
  • Shopify inbox 5/5

    By Richythewolf
    Great app
  • Review 5/5

    By Tenfootywoody
    I love this app loveeee it
  • In box 1/5

    By Sherry Hoerr
    It says I have messages but I can’t access it. What gives?
  • Shop 5/5

    By ftiggh
  • I love the inbox 5/5

    By Crystal tree of life
    Having a dedicated inbox is fabulous, getting a push notification, and having short message that are standard already to go!
  • Notifications 1/5

    By Pjdevore
    How can I get notifications to my phone that there is a chat?
  • iOS Widget 4/5

    By Honest_Abe82
    Please add an iOS widget.
  • Blocking 1/5

    By mbogart38
    Make it so your able to block annoying spam questions and people
  • Not useful for me 1/5

    By Aaliyah..Z
    It started off as a great feature, however the only people that would use the Shopify inbox are those of Nigerian. I keep having people wanting to sell me things instead of asking me questions about items on my website or orders.
  • Sample good quality 5/5

    By range usa-66
    Sample good quality
  • Message blocking needed 1/5

    By sthomasfrost
    You need to create a way to block messages
  • Shopping center! 5/5

    By Bonzpiper
    Greatest most diverse online store I’ve ever seen! The staff is courteous and helpful. These are honest people. 👍🏻😬
  • Perfect 5/5

    By hvbic
    Looks like I’m first one and I’m happy super thank you very much. Good to be able to give you first review and a good one. 👌👍
  • The keychains 5/5

    By zxvfyyh
    I loved them. They look just like the picture and have lasted me a long time. The lipgloss is the perfect texture.
  • Pretty good except for integration 3/5

    By Wedge Kahr
    This is a perfectly adequate messaging app with all the standard features and a nice interface. However, when it comes to integrations it leaves MUCH to be desired. The notifications will not go away, badges stay on the app icon, and if you're already communicating with customers via social media it does nothing but cause extra hassle. Download the app, but if you value your time don't integrate it with ANYTHING
  • Need Search Box 2/5

    By Phyominmyat
    I think it’s need search box to find customers by name!
  • 💯💤💤 5/5

    By 59dog
    U 💯💯🔝‼️
  • Thank You Max 5/5

    By sweet.yam
    I was able to order seat cover for my SUV. Reasonable prices and shipping time. Thnks again
  • Amelore Enterprises 5/5

    By Âme-L'OR
    We love your services
  • Message prompts but don’t deliver 2/5

    By seanjari preeti
    It’s okay but once the automated ask then if they would like. Coupon and the customer says yes, the automation stops. It’s up to me to go into Shopify and send a coupon. Sometimes the customer leaves before I can.
  • Shop app 3/5

    By Appgirl6
    Doesn’t reflect what item or photo my customers are referencing and I really do not know what verbiage to reflect that to them!!!
  • Can’t access to the messages 1/5

    By joemott
    Poor service
  • Not helpful to my business 1/5

    By nkerfoot
    Tired of receiving spam messages!
  • Amazing 5/5

    By Guru Beauty
    Love, love the rings!!
  • Love Letter To My Soul! 5/5

    By D. Potts
    When I received my order from Minding My Glow, I was so excited that I forgot to do an unboxing video 😂. When I opened my boxes, I felt like it was a love letter to my soul! Every scent awakened a sense that I may have forgotten. The products drew me into myself, and I can be and do exactly what this brand says, ”Minding My Glow”. It’s a whole vibe! ❤️
  • Constantly Shows 1 Notification 2/5

    By tallgirl99
    I have opened everything in the app and to no avail that notification on the app shows I have ONE something not read/complete. And since it is in the folder with my other selling apps I’m not sure if it’s a new message, sale, or what!! I have closed the one chat in my app and still nothing. It’s quite annoying especially if I rely on the apps to alert me - sometimes I’ll miss a ping sound but I won’t miss the number notification. Make it stop!!!! 😣
  • Aymimibeauty 5/5

    By Madcorrea
  • Great Free App from Shopify 5/5

    By Lifetime Iphone User
    Great free app, does the job.
  • Awesome 5/5

    By Ann kck
    Great place
  • Great Quality hair 5/5

    By Bouloutchia
    Thank you
  • Please add a multi store function! 5/5

    By andrew sdc
    Please add a multi store function! I run multiple stores! Other than that, great app. I've got so many sales from it