Glitchy app 2/5
This app makes creating things with lots of photos very difficult.
False advertising 2/5
Shutterfly sends a coupon in the mail saying 50% off. Then they take the full price offer on your checkout page, still charge you $10 shipping, and essentially you end up saving 25% off their full price.
Also, I couldn’t find a way to center my pics.
Hard to navigate but better than previous years 1/5
After putting so much time in a book and getting suckered in on free prints, shipping was half of my cost, nearly $50. Not such a deal after all. I was very, very frustrated by the automaticity created photo album that you can alter but there is NO back button so if you take a photo out, the layout changes. This is unnecessarily frustrating. There was also no save button. It seemed to be saving, but I’d like a little reassurance.
I wish I hadn’t started that way. I thought it would be easier and faster. It wasn’t. I don’t know why I keep coming back. It frustrates the heck out of me. Final products are nice but hidden costs are sneaky.
A additional comment. I couldn’t work between my iPad and my iPhone and ended up finishing a photo book I started on my iPad on a tiny screen of an iPhone after I lost power, went to my iPhone and then couldn’t go back to the iPad . Fortunately I had done three quarters of the work. I’m taking off another star. Products are nice but platform drives me nuts.
Awesome job 5/5
You guys did an amazing job I loved the out come of my order and I’m looking forward to more
By Shane digity dog
I really love all the projects I can make!!
Fun and easy! Use this app!!!
By Brittany McAfee
Shipping with this company is ridiculous!
Really Expensive 2/5
Nice stuff but beware the low prices are offset by high shipping costs.
By Becca DeStefano
Love Shutterfly!!! Excellent quality and great prices
Ornament code 1/5
Ornament code that I put in to get a free ornament, didn’t work for the purchase. Did it with the app. Had to pay $20 for the ornament instead of $7.
Super Easy 5/5
By Little Lisa Cassa
I am not real technically savvy so I was shocked at how easy this was.
$24 to economy ship two decks of cards! Not cool.
Love love love 5/5
The most convenient place to make personalized invites, holiday, birthday and thank you cards. They’re always so fresh and crisp! I just love love love! 10 out of 10 ;)
Easy to use
Customer service 5/5
The call to fix my issue was handle with courtesy and quickly, and the fix was made easy too!
Love it 5/5
So easy. So convenient. Great sales.
I was on hold for over 45 minutes. Told my calendar had one pic on it because of glitch on style I chose. Credited my account. Did calendar over and had to pay for shipping and tax again!!!! Not happy
Love it!! 5/5
The ease of finding what you need is great and they offere great incentives and free stuff!
Excellent products excellent service fast shipping 5/5
I have orders photo books for the last 4 years and they always come out perfectly. I also have ordered calendars the last two years that are great and easy to make!
By genne g
Your shipping charges on orders are simply off the wall. Multiple charges for multiple items is just not warranted. I understand shipping charges for your free offers. Free offers really aren’t free - maybe eliminating them could make shipping more reasonable. I like anyone else likes a “free” offer but I would order more if your shipping charges weren’t so high. The rating is for shipping only. I love the products you produce. You get 5 stars plus on the product.
Fast ordering 5/5
The new app is great. Quick, easy, & efficient
They make prints easy 5/5
Very simple app that makes getting prints from phone pics simple.
Perfect app - so quick and easy to use - love all the photos on my phone are available!
Only had to pay for shipping! Best Christmas deal ever!!
Great selection 5/5
Great selection of high quality holiday cards.
By well flitter
Love Shutterfly. Always get my pics from y’all!
All my pictures are great. Especially since I learned how to adjust them. No more pictures with heads cut off. Lol!!!
Fast and Easy 5/5
I was stressing over placing an order for Christmas cards on time. Thanks to Shutterfly I placed my order in less than 5 minutes and used a promo code to save some $$$!!
Love using Shutterfly ❤️
You can. To combine the promo codes, some you can and others you can’t. The customer service is disappointing and the way they handle their coupons and promotions makes you feel like you’re being cheated. It was awe full.
It’s nice but very expensive!
Awesome customer service 5/5
Will absolutely use again
Wonderful PRESENT to anyone!!!! 5/5
By Aunty Egg
Once you get the hang of it, the Shutterfly book is great fun to put together !
Shutterfly is the best 5/5
They have great quality pictures and gifts! I love their Magnets and calendars ! They always have great deals!
Great Product 5/5
Shutterfly has many great products and it’s very easy to use.
Not user friendly 1/5
I had a very difficult time making my photo book on the mobile app because it does not explain to you how to delete replace or change your pictures or anything else I would add a tutorial at the beginning or more words on the screen to show you how you can do specific things it took me hours to figure out on my own how to edit. I also got a very tiny photo book and was charged $14 for shipping.
Xmas photo card 5/5
Absolutely fav for photo needs 5/5
Highly recommend for any photo needs! Great prices, sales, quality prints
Good Deals 4/5
By Serafino Kid
Easy to work with (not all the time)
Had to call to get someone to help me yesterday
Super easy! Great service! 5/5
Super easy! Great service, great product!
Has become very difficult to use 1/5
I have made several creations which have just disappeared when I hit “ preview” and I had to start over. Gave up on some.
Only use it!! 5/5
Love this ! So easy and professional!!
It takes a long time to put together and the “free” promotionals aren’t free because the shipping is exponentially more expensive.
Mobile app very hard to navigate 2/5
I like Shutterfly products, but the mobile app feels like a maze that doesn’t go anywhere.
Much better than last year 4/5
The same seemed much more fluid this year. Easier to place my order.
Super awesome app
Great customer service! 5/5
I had to contact customer service over a small issue. They were great! Even gave me a additional discount and free shipping!
By sherry 53
This editing portion of the app is very hard to crop a picture to fit into the area to copy . It doesn’t give you a big enough area to capture some pics. I was trying to edit a pic of my dog laying down and couldn’t fit the whole pic of her. I had to crop her legs off . I don’t know how the mug will look when I get it . Was very frustrated