Life saver with Covid 5/5
Covid has shut my business down (hair stylist). Sideline has been vital to me keeping up to date with my customers. Auto replies help me manage my calls and texts without intervention from me.
Thank you Sideline!
Searchable Texts 1/5
Iāve been a paying customer for sometime. Iāve asked for the ability to search the texts on the app for sometime. I would prefer to stay with Sideline but now with more options in the market I am torn. Will you ever have this basic option??
Send button 4/5
On IOS the send button is was to close to the text box. Iām constantly sending messages before they are ready to be sent. They need to move that and Iād add a 5th star.
They make it hard 1/5
Tried the free trial. As I wrapped up the free trial, the app was ok, but they make it virtually impossible to cancel after your free trial. I looked everywhere trying to find how to cancel. Ended up having to take the time to reach out to support and them having to walk me through it. That shouldnāt be. Wouldnāt dare Ever use this app because of how they lock you and and try to keep you locked in. That was very intentional on their part
Good App 2/5
It seems like the developers working for sideline are not on top of their game. The same issues have been happening for months and months and nobody seems to fix the freezing issues. The app takes forever to allow users to go in. As a business this is costing us money. Im looking for an alternative app. Used to work fine. It just doesnt work anymore.
Sideline not working anymore 1/5
I couldnāt log in sideline account.
Keep showing up (something went wrong)
This app needs to be fixed!
Slowest application on my computer. Needs some serious caffeine. Customer service is a joke.
Overpriced and doesnāt deliver 1/5
Bad service that does not support a timely number change.
Hello recently my sister downloaded this app then she made a weekly plan! And when I try to get rid of it itās wonāt work please help I donāt want this charged to my account!
I paid for this App but it keep changing from one number to another and it doesnāt receive messages and calls
Small font 3/5
By T dz. Q CAB
I have been using it for couple of years now. I loved it because I use this line for business. But somehow the font got so small now. It might be changed with updates. This really made it so hard to read texts regardless my text set to large on iPhone. I hope they will make update on this soon.
Do your company do reimbursements on cancelled subscriptions 1/5
I used this app only for a day and I didnāt really like the app. So i cancelled my subscription and wondering why havenāt I been reimbursed.
Took off the dynamic text feature 2/5
This latest update made my fonts all smaller and my iPhone doesnāt make it bigger like it used to with the phone settings. Please fix this so we can change the font size to bigger through our phones.
Great Service 5/5
By The Trucker Dude 777
For someone needing a local number, this app is wonderful! No issues with the call quality or service. Highly recommended. They even had an excellent, easy to remember number available for me!
Works very well and very reliable app! 5/5
Iāve been using this app for about 3 years now and I have has no problems with it. It has been great. Crazy that the app has so many bad reviews, I really didnāt expect that.
Team number is great 5/5
We use the Team Number feature to rapidly respond to potential new tenants. It allows us to see which on the team has responded so that we arenāt tripping over each other. If our leasing manager is not available, it allows others to jump on an call or text and seamlessly address the inquiry. It also provides transparency when reviewing call and text activity.
Whenever I try to get the number working it never lets me continue after I set up my password, thatās why I give this app a one star.
By Bob DP
Right from the beginning I ran into a problem. Chose a number, entered my
Information and the app kept asking for
my iPhone number. I even tried selecting another number from the list I received the same message.
CONSTANT Robo-Calls 2/5
I liked the service at first, but, unfortunately, the non-stop onslaught of robot calls has made this both extremely disruptive and also worthless as a business line. I realize robot callers are always evolving their methods, but unfortunately, it seems Sideline is technologically lagging behind. I wish I could keep using it, but it's so relentless, I can't anymore. Two stars because it otherwise works just as it promised, and I'm not mad at the company.
Dark Mode 4/5
I love using this for work. One thing Iād love to see is a dark mode or a mode that mimics the iOS system when it goes from light to dark depending on the time of day.
Incoming calls from unknown numbers. 2/5
Works well except I regularly get calls from Sideline and unknown numbers at all hours that either leave no msg, or a msg that sounds like Iām calling someone else - a ringing sound and then a voicemail msg. Itās pretty weird and very annoying, especially at 1:00 or 2:00 in the morning.
Be Careful - Will cut your line out of nowhere! 1/5
I used this service for quite some time now I receive a āviolating terms of serviceā out of nowhere! Of course I received this after paying for an additional month as I have for well over 2 years. There are better services to chose from! Some where you can pick your very own number, similar to a vanity numbers. Very poor customer service!
I download this app and have had nothing but problems, not only problems with my iPhone but I am unable to uninstall it for some reason. I have called the phone numbers that it had listed but still canāt get anyone to help get it off my phone.. ...
Simple, convenient and effective! 5/5
This app is fantastic! Simple to use and keep up to date, sideline allows for me to get more done in my work week without sacrificing efficiency when it comes to keeping track of work contacts and communications. Thanks sideline!
Sideline works perfectly for my business, and Iām able to separate all my calls! All the added features are awesome as well, highly recommend.
I love the call quality. Works all the time.
Great app! 5/5
I ā¤ļø this app. Waaaay better than Google Voice and easy to use.
Best 2nd Number 5/5
Best app to use as a business number
Best 24/hour support!
Perfect tool for WFH 5/5
This app has allowed me to stay connected with my company during COVID-19. Thank you Sideline!
Very useful 5/5
Helps me separate work and personal calls. Love it!
Great app and gets better with every update! 5/5
It's a great app, I've been using it for almost 2 years, it gives you a second number to use for whatever you need a second number! Even better for small business owners - keep your personal and business calls separate on the same phone, reassign employee phone numbers, setup auto attendant and redirect customer calls!
Keeps business and personal number separate 5/5
I use this app everyday. It does a wonderful job separating my business messages/calls from my personal number. No more mixups!
A must-have for work!! 5/5
So I just opened my own lash salon (so scary starting a business BTW). Iād worked at a number of other studios before and one of the things I hated was taking turns on āphone duty.ā Weād literally rotate and leave clients in the chair every time the phone rang. It always felt unprofessional to me. What I love about Sideline is that I can just set up an auto-reply and text my clients back in-between appointments.
EVERYONE NEEDS THIS APP 5/5
Sideline has been AWESOME! I began using it as a temporary line for dating. Then I decided to adopt Sideline permanently for my real estate job. I needed a number for my property listings, business cards, and āFor Saleā signs. I simply updated my voicemail for my business and that was that. No second phone. No personal number in the mix. LOVE that it allows texting too. LOVE that I can set auto-replies for when Iām unavailable. LOVE how you can see a voicemail transcription to avoid wasting time on non-urgent VMās.12/10 would download again.
Switched to Sideline. Never looked back! 5/5
I run my own small business from home and used a desk phone. But I found more and more of my clients wanted to text me so I ended up giving them my personal number anyway. Then over time, my desk phone just started ringing less and less. I researched services that text-enable landlines but they seemed complicated and expensive. So I got Sideline so I could have a work number that could text. And I was delighted to find out how much cheaper it was that the landline I had on my desk. I still have some older clients who contact my personal number but I just started responding from my Sideline number instead and just move the conversation there. Great app.
Where has this been all my life?!?! 5/5
What a simple concept! For years and years, I was using my personal number for work and not even thinking about it. Business cards, LinkedIn, my website - everywhere! Then I got a call from someone asking about a company I worked for 3 jobs ago that I realized I needed something different. I googled work phone apps and found out I could just download an app to add a work number to my phone. Sideline is so easy and affordable, I canāt believe it took me this long to figure it out.
Great service. 5/5
A colleague told me about Sideline. Frankly, I was skeptical since Iāve used VoIP calling services in the past (Skype, Grasshopper, RingCentral, etc). With VoIP I always found call quality got iffy away from the wifi router. Since Iām constantly working from the car, I love that Sideline works with my carrier network instead. So far itās worked exceptionally well and I havenāt had any issues. Sometimes I do forget and call or text customers from my personal line. But as my kids tell me, āthatās a user error.ā It just took me a while to get used to opening Sideline for business. But Iām old school.
This app was downloaded by a hacker 1/5
My last iPhone had this covertly installed on it by a hacker and I was getting really bizarre calls and then some of my closest personal contactsā numbers were cloned. I had contacted Apple about this and (back then) they said this wasnāt even in the App Store. All around really creepy. Also, my calls were tapped using this app and I was targeted for identity theft and all that. Delete this app.
I was unable to get a refund 1/5
I was unable to get a refund after it renewed for the next year. I could not find any way to get my money back. I could not find any customer support information or contacts information to assist with a refund
Creative and Helpful Tool for our Dept 5/5
With working from home for the first time, we needed an easy way for other departments/customers to reach our entire support crew at once. Setup Sideline and the Team Number function and it has been great. People can now text all our support crew at once and anyone can pickup the help. We attempted to use Google Voice but itās messy and complicated. This was one # and ready to go. All our support crew is on iOS.
They will send you spam and other unsolicited messages. There is no opt out and they will tell you it is in the terms and conditions. I got the number to stop spam not subscribe to it.
I need help 3/5
By Nick my fnck!ng name
I dunno if Iām just not smart or if the app isnāt working because I needed to verify my app but I used my phone number for a different account and I need the new phone number to verify my account but the app doesnāt show the verification code that was sent so I canāt verify my account
Doesnāt work on ipad
Canāt depend on it 2/5
No longer free , iām paid customer still a-lot of bugs,
1- whenever you will add contact or click on cancel will freeze the page canāt cancel
2- will go offline once in a while if you have 2 bar signal
3 - canāt copy the contact number unless you click add new contact and then copy.
4-if someone send you address most of the time wonāt open in maps unless itās the full address
5- donāt have location share option in text only send photo and video.
The app has some additional options like tones and voicemail,auto text reply which one of the main reasons iām using it but a lot missing compared other messengers
Only issue is a delay customers hear 5/5
Iām just going to switch my customers to text only my sideline and get a hardline for my calls.
LOVE IT 5/5
By Nay Nay06
GREAT TO GIVE PEOPLE THAT YOU WANT TO STAY CONNECTED WITH BUT DONT WANNA GIVE YOUR REAL NUMBER TO.... OMG LOVE IT!!!!
Good quality sound 5/5
Just like using a normal mobile phone. No digitization like with other IP-based services
Need larger fonts 3/5
By Frankie Houston
The font sizes are very small, and itās too easy to hit the send button before youāre finished composing (they probably should move the send button to below the text box). Whatās App and Viber use larger fonts or are tied to your phoneās font settings; otherwise, itās an excellent choice for separating personal calls from work calls.