No to sideine 1/5
By voice robot
I have a year subscription and I don't even use it. Once they started charging....the service declined quickly. I sound like a robot to whoever I speak with and they sound like a robot to me. I'm very dissatisfied with this service and will be looking for a new provider for my second line.
Great for small business! 4/5
I love my Sideline! I used to carry an extra phone for business, I love having two phone lines and one phone now! And the phone logs are totally separate which keeps my business and personal lives separated, so I can have an automated message for calls on my business line and still pick up regular phone calls on my personal line. One problem I have had, which is why it gets 4 stars instead of 5, on the rare occasion I will get some interference on my line the clients can’t hear but is very loud on my end. Other than that this is been a great service for the price!
A Godsend 5/5
Love my Sideline app. If you have a side gig business, this is an amazing way to have a dedicated number so you know that the calls and texts are all related to that business. I love the ability to text out of the app too.
Calls from Unwanted Numbers/Static 1/5
I am consistently getting calls from unwanted numbers. Automated systems.
I also receive static when receiving calls and the ability to switch to a Bluetooth or out of it is seriously impaired.
Hopefully some spam blockers can be added to this service and the Bluetooth functionality can be greatly improved, otherwise it’s gonna be a no go for me.
Thanks for a great app with great customer service! Super glad I joined during your early stages and saw it grow to what it is now...would love to see an updated ability to have multiple "main lines" under one login account vs being limited to one main line and team extensions, i currently maintain 3 phone lines: 1. My main carrier line 2. my SideLine and 3. a second biz line via the "Digits" app by T-Mobile which isnt as good of an app as SideLine is...Wish I can just use SideLine only no matter how many lines I'm paying for. Also, would love to see some features available from the SuperPhone app like the automated "follow-up messages" to keep in touch with contacts that I havent spoken to in a while to build strong relationships, having that incorporated into SideLine's functionality for better business networking would be a game changer...meanwhile, I'm very happy with my SideLine!
No dual SIM phones in US? No problem! 5/5
I recently got a new cell number but didn’t want to lose my old cell number. Sideline was perfect. Port was easy. Having line with Sideline MUCH less expensive than keeping number active with cellular carrier. My wife is now using Sideline for her work number instead of carrying 2 phones.
Ruined a good app 1/5
You didn’t use to have to pay for it and you could change your number as much as you want. Now you HAVE TO PAY and You can only change your number once
Best App I've ever used.! 5/5
By nickn as me
This app had worked so well for my business. Not one hiccup. I love that it gives a history of all communications, text and voice and who responded and answered calls. Love it!
Excellent App Phenomenal Service!!!!!!!!!! 5/5
By Avve Satani
I have read some of these misleading and downright false reviews of bad service and feel I must come to the defense, of this incredible and most useful app!
I remember feeling aggravated that Sideline was no longer free, but I remembered that I am also in business myself and that I wouldn’t be in business for long, if I offered my goods for free! This app pays for itself in my opinion and also I have never, NEVER, had any problems with it at all! Keep up the good work lads and please add the functionality of to block callers! Thank you SIDELINE!!!!!!!!
The app spams you daily to sign up 1/5
The app sounds good, the daily spam notification are a joke.
Can’t even use it 1/5
By Sarita Raquel
I installed it, added my number, but got no text confirmation number or call to get started on using it.
A shame 1/5
I have deleted the app due to the Subscription. No bueno
Very pleased 5/5
By O Gee Vee
My experience with this app has been nothing short of phenomenal.. everyone of my texts have gone thru and I have no problem with telephone service... have recommended to several friends and family to the same satisfaction... good job sideline !!!!!
Customer Service 5/5
By K Denver
Customer service from Sideline was excellent! They helped me port a business line over and it ported over the date they said it would. Laura from Sideline was very personable and made it a great experience.
Very happy that I made the switch to Sideline.
I hate writing bad reviews but this is just horrible! I downloaded the app and my free trial started before I picked a number. I have been trying to pick a number and every single number says “oops! This number has already been taken”. 4days now and every single number is taken!!!
Used to be great 2/5
I ported my number over from google voice a couple years ago and was initially happy. A couple things have really started to mess me up lately:
1) when you switch to a team number you can’t text message from the web. This was a cool feature that’s not available to me any longer.
2) if you have a ported number and switch to teams you can’t switch back. So no web messaging available maybe ever?
3) when they recently upgraded to iOS 12 the app failed to function for over half a day, meaning I had no phone at all for this time. This cost me hundreds in lost business, but though I asked for a compensation in subscription time for lost revenue they ignored the request.
4) the app is generally buggy and will often display without a text box to type in, needs to be killed and reloaded with some frequency
Don’t believe everything you read 5/5
By Regulate The Mind
My experience was good. After the trial period. I lost connections with my internet along with the phone number. I contacted them via email. They resolved my issue in a timely manner. The issue was resolved before they responded to my email. So far everything is back to normal. It is scary to give out your new number and cannot be contacted, or call out. I think this company work hard on solving issues. Hope this helps you decide.
What’s going on? 1/5
Had this app working for 2 years and now without any prior notice if you are living outside the continental USA it stops functioning.
Contacted support, and I’m being charged but can’t use it ...
HORRIBLE EXPERIENCE 1/5
By RI¢H ∆A∆∆Y!
Does not receive text messages.
Does not receive verification codes if you use sideline number for apps.
VOIP service is terrible, calls do not work when enabled does not matter if you have a great signal or connected to super speed Wi-Fi.
E-mailing them is useless and responses to reviews are there to make customers believe they care or have working solutions to what their service promises before subscribing.
False promises! Do not believe the hype or paid reviews.
Money grubbing jerks 1/5
Suddenly it’s going to be $9.99/mo instead of $2.99/mo? Why? Other than that you’re greedy?
Fee driven service 2/5
As a business owner I been using this app for 3 years plus my employees. Making and receiving calls and text like a regular phone. This is one of the best app i recommend for anyone that is looking for quality and needs a 2nd line to use sideline.
I use to like it but now they wanna charge which is stupid because there so many other apps that does the samething for free I’m
Cost 10$ 1/5
Won’t show incoming caller info 3/5
Somehow, sideline STILL hasn’t managed to fix this problem. It’s been over a year. When someone calls, you can see the phone number of the caller, but it doesn’t show the contact name. Because it’s 2018 and no one memorizes phone numbers, I can’t tell who is calling.
Can’t access old messages 1/5
I have had the app for about a year and I loved it but I can’t afford the subscription, the app doesn’t even allow access to old messages that were sent before the change of service to paid, I really wish that customer service was better because I really need the messages.
Poor business decision and terrible service to customers who’ve been around since the early days. Carriers don’t even step in and lock your device from “any” functionality, because you can no longer afford their service.
Great app! 4/5
Love this app! Really helps in separating business from personal calls. However for a payed app it should definitely be able to work more smoothly, has some glitches that need fixing (caller ID issue, quality of pictures).
Would also love if a broadcast feature can be added to message many people at once since this app is designed for business use can be very helpful to send a mass text to many clients/customers.
Why am I paying for something I don’t use how do I stop it
Loved Sideline when it was free, it’s been all downhill since.
Don’t even waste your time.
ios 12 crash 1/5
By rice rock
Don’t update. Support is over promising an update and results. Need to test before you post an update. Engineers need to test. I pay for this app too. Real sad case. If it was a ninja slice game then I wouldn’t care. This is an text and phone app that I use for business. The porting process takes 5-7 days to anyone because they are listed as a VOIP company! Go get the dual sim iPhone and eliminate this app. Dual SIM future!
App won’t open today 3/5
I’ve had sideline for about a year and overall pretty good. But the past month it has crashed missed calls and not been able to open several times.
This is very disappointing. I use side line for my emergency contact for work.
Best way to add second line to your iPhone 3/5
Been using it for several months. Absolutely flawless and never a crash. Buy it if you need it. Transfer of old number was quick and flawless , again.
Try it use it enjoy it. Hope they include multiple line support in the future.
If I needed a feature it would be a way to have A2B switch between original number and Sideline number.
Thank you Sideline.
September 19 update : oh well. Last update broke on IOS 12. Crashes on startup. Cmon guys you will doing so well.
After updated to iOS 12 can’t run this app 3/5
After updated to iOS 12 can’t tun this app....please fix this ASAP
Thanks for the updates! 4/5
Long time happy user here.
I’m not sure if this is anything you can control on your end, but when my phone is connected to CarPlay the app doesn’t make any noise when a text is received. Issue is only with texts, incoming calls ring as usual. If that’s something you could change that would be fabulous, thanks!
Great customer service 5/5
Always ready to assist with any issues you may have with this app great people friendly service thanks guys.
App works well so far, I’ve had it for a few days. Calling and texting works well.
My big issue with this app is the random notifications/ads it sends me daily. They’re completely unnecessary and there needs to be an option to turn them off.
It charged me for an on going of 4 months 1/5
Being that I have apple music I assumed it was that but looking at my bill it was this app that I stopped using months ago... Never even agreed to being charged/ paying for premium service...
Too much 1/5
To expensive need to be free
Poor connections 1/5
By Tim Peterson PA
I've found it hard to get a good connection. I've been using VOIP. I expected a better quality but no dice.
They cancelled my account and are now charging $9.99 up from $3.99 1/5
Without warning. This is absolutely disgusting. Bait and switch.
If I’m paying monthly on this I should be able to change my # whenever I want
I used to like sideline until they updated , I appreciated the calls coming through on my line so that I could do three way calls with my personal phone and my sideline number! Please fix it back to how it was horrible move!
I enjoy the app. The price is good. However it updates too often. Ive been waiting al morning for it to update and I use this number strictly for business purposes
Just another one of the money grabbing apps 1/5
this app is for the pure sake of grabbing your money, there is no free version. it’s free to download but you have to pay to use it. how pathetic
Getting charged $9.99 for no reason 1/5
Don’t get this app thinking it’s free, they’ll charge you 10 bucks a month for just opening the app. 0/5 stupid
Good app but... 3/5
Seems like tech issues on a constant basis. After time sideline does not ring on its line but rings with iPhone ring not the sideline ring. Messages come thru in text but when I try to play no playback. Tech support will always say to remove app and reinstall.
Great for my business needs however I get frustrated with the tech issues I keep experiencing for paying for an app.
Also, I have a primary brand that I need to keep separate from the secondary brand that the sideline phone calls come to. At times the sideline calls are coming to my iPhone directly (primary brand number) and they are getting that number/ message and either leaving messages there or I am picking up thinking it’s my primary brand calling. Not good!!! This is really a huge error when you have two brands and trying to keep them separate for business reasons. I wish they would find a solution besides ‘remove the app and reinstall’ as then it’s too late!!!
Never download 1/5
By benny benkins
I cancelled my subscription and it still had charged me. I hate this app
This app rocks! 5/5
I am a small business owner, and having a second number to keep my personal life, personal is awesome. Without needing a second cell phone!
I had a small issue where my sideline number wasn’t completing my calls, and my customers were getting upset with me. But one quick email to sideline, and Aaron over at Sideline fixed my issue within a 24hr period. Now this app is rock solid! (Thanks Aaron!!!)
If you are having an issue I would recommend asking for Aaron. He was super helpful and fixed all my problems.
Not supported for Puerto Rico area codes 1/5
This was a great idea in order to keep my private life separated from my personal, but apparently it won’t let me register my PR iPhone number because it’s not supported here yet. It would be great if you guys could fix this.