Great app 5/5
By Nikki Turn Up
Great app I use it when I don’t know ppl to have my real number and business
Extremely satisfied 5/5
By Skylight Roofing
The support team is great! All it takes is one phone call and they can change my number as many times as I need to. Highly recommend!
Update Needed 1/5
This App definitely needs an update! You cant search for a person you previously texted or called without scrolling.
Doesn’t Work at all 1/5
So I downloaded this app expecting to create another number, but as soon as i entered in my personal number along with a password, the app wouldn’t let me go any further. All it said was “create account” and so i clicked that and nothing happened. I closed the app and tried it multiple times with different passwords and received the same results. This app sounds like a cool idea, but my experiences with this one were not positive.
Poop app 1/5
This app does not work I highly don't recommend this trash app
Needs improved UI and functions 2/5
I was disappointed when they changed to a paid model and charged so much for the service. But given that it is now a paid service, I expect that the functionality and user experience to be much better. Navigating between missed calls, texts, and voicemail is frustrating. More than half the time I tap on something I’m accidentally calling the contact I meant to just check texts of voicemail on. Please improve this app. Call quality is also intermittent, especially on data. I really want this app to work well as I use it for my business line.
Static and dropped calls 2/5
By Travel Company
Recently there has been a tremendous amount of static on the phone calls. It’s horribly loud and then the calls drop. Sometimes my calls last 3+ hours and I cannot contact the person directly back. Extremely frustrating
Started getting calls from random telemarketers through this app. Even after I dropped the subscription and deleted the app, the calls are still coming in on my actual phone number that I had linked to Sideline. I’m getting multiple calls a day from the same telemarketer. It’s getting annoying real fast. So beware. Seems like they sell your number.
Unwanted Solicitation 2/5
When I started using this number it was free. I had no issues. Now that I’m paying for this number I get non-stop telemarking calls. When my year is up, I will be canceling this line. Over it!
Great app but still work 4/5
Great app and very friendly to use it. But I wish you guys could separate text message section and a phone call section to make the app look clean and also it would be great if you can have two phone numbers as the same time.
Not sure if it is a good one 1/5
I just got this app yesterday and subscribed to it but it is now asking me to choose another number because the number i had was inactive and it has been canceled......this doesn’t make sence,this means i won be able to get reply from the people i texted yesterday because the number i texted the from has been deactivated
Please cancel my subscription. My bank account was charged $10.71. It messed up my checking. I no longer want to be a subscriber.
Won’t connect to car Bluetooth 4/5
This is a really good app for messages and phone calls the only down side is that while driving you will have to hold to the to your ear or have it on speaker because they don’t have the capability to connect to the cars Bluetooth which a big bummer for me besides that it works great.
Love the line but needs more features 1/5
By Rabbi Scott
I have used the line for over a year and the one improvement that I would suggest is the you could do a search of words and numbers to find info or to allow you to recall a persons info. Without having to look thru individual contacts to find info.
This still has not been done it is needed or I am leaving. It is simple to ad a search feature my regular line has it. Add it and you are a 5 star app
The app works but needs improvements 3/5
The app works about 90% of the time. Sometimes if you receive a call the caller ID will say Incoming Sideline Call instead of the contact that is saved. Also the app doesn’t support GIFs and only shows them in an image mode. You also cannot like someone’s message like you can on other platforms. I think if they can work on these 3 things the app would simply be perfect. I’m hoping we can get this resolved in a future update.
I really wanted to give Sideline a shot but I can't even get pass conforming my real number. I've tried multiple times but for some reason the sideline number won't activate because I can't confirm. I'll enter my iPhone number and a password, click confirm and then nothing happens.
New Update Crashes App iPhone 6s 1/5
By Jose the conquer
I can no longer open or use the app
Bugs in the updates - NO AUTO TEXT RESPONSE- NO CUSTOMER SERVICE 1/5
UPDATE: This app constantly drops calls and no longer has AUTO TEXT REPLY to calls or texts. It’s gone downhill and fast. And also NO CUSTOMER SERVICE. NONE. No one will call you or respond to your online requests for help - THEY KNOW THEIR APP IS BROKEN.
For the first month the app was working okay. A huge DOWNSIDE is it doesn't separate your contacts so when you save a sideline contact it goes into your personal iOS contact list without ANY ability to separate. The update in August 6 prevented all new calls from being logged in the app - no texts, no missed calls, no made calls. So essentially it's been destroyed by a bad update and by engineers who clearly didn't QA the roll out. sad for pinger. And they have no customer support - over the phone so it takes 7 hours and 3 days to find a problem and NOT to fix it.
Great App 5/5
As long as you have a great phone with a good internet connection this will work for you.
So Far So Good 4/5
I downloaded this app to keep my personal and work relations separate. I’m using it on my iPhone XS Max. I'm still on the 7 day trial. I am keeping the subscription since im already giving everyone the new number. The only problem I have with this app that it still keeps all your contacts together 🙄. This app would be awesome if it had it own separate contact log within the app. So now I have to put "SL” in front of all my contacts that I’m using sideline with so I don’t get confused with my personal contacts. Basically I have this app so when I’m on Vacation, I can just just send all my Sideline contacts to Voicemail and not be bothered.and still be able to receive my personal calls without carrying 2 phones with me all the time. So Plz Fix The Contacts to separate them. Then this app be 5 Stars 😉
Terrible. Drops 75% of calls when I answer 1/5
By Joel Hutton
They have been trying to “fix” it since I started using them three weeks ago. They do resets and change things on their end. Everyday I text them because you can’t ever speak to anyone.
Now I have a “sideline support advocate” and my case is being “escalated to the next level.” So no one thought of that two weeks ago???
Run away! Any review with higher than 3 stars must be fake and paid for through some review service. Without a doubt this service should not even exist.
Good when it works, customer support is awful 2/5
By Trenton Evans
This app works about 60% of the time it is glitchy the rest of the time. None of my billing information changed but somehow randomly I have to contact Apple support and billing to fix something that never changed. I did some research and found out this is something that a ton of people had to do and it appears to be an error on the developer side. However, instead of helping their customers or working through it, they pass the buck and customer service is completely unhelpful and unsupportive.
It was a great app when it was free because it made up for the lack of customer support in the glitchiness of the app. Now that it’s paid, it’s really not worth the money. There are a lot of other apps at a similar price point that have much better customer service, work better/more consistently and have better features and benefits.
As a matter of fact, you can get true voip software for about the same price or slightly more and it functions as a full blown phone system.
Update is Terrible 2/5
By F. Bliss
Things were fine before the most recent update. Calls used to come in as a sideline incoming call from your regular phone and didn’t go through the app. Now that the calls come through the app I’ve had a myriad of issues such as missing calls because the ringtones through the app aren’t loud enough, I can’t 3-way call now because of the calls going through the app, callers can’t hear me as well and constantly ask if I have them on speaker, etc. I HATE this update. Go back to the old way.
Don’t trust them 1/5
They don’t offer a free trial, and make you pay through the App Store which is a pain in the neck to get a refund from if service is lousy… Stay away.
I downloaded the app to tell my YouTube acc how amazing it was to have two phone numbers, but when recording the video.....it said “start your side line number by starting a free trial” I QUICKLY deleted the app and am now giving a waring review. Don’t get this app if your looking for a FREE new,extra,professional number..I’m just giving a warning ⚠️💞btw I’m recording this so!!! Watch my channel @karina Garcia 1 thx!!!
STAY away. 1/5
This app completely messed up me being able to receive calls at all. Still trying to fix after an hour or so of trying by deleting team number, deactivating call forwarding and the account itself.
Add Ukrainian number code 3/5
By Maxim Musatov
Please add Ukrainian code (+380)
Use it all the time 5/5
I use this app all the time. It’s a great way for me to keep my business and personal calls separate! Couldn’t live without it.
Best app for 2nd line!!! 5/5
I use this app everyday. I made sure everyone in our office has this app. It’s perfect, we never had any issues so far. I needed to change my number for the 2nd time and sent in a request. Less than 5 minutes later I got a massage from Jonathan with a new number. So far no issues and worth the subscription!
Love it until 3/5
I needed a second number for my business and I loved the ease of this. However, after having the number for several months, I began to get several spam calls a DAY!
Constant spam calls 1/5
Terrible app, as soon as I signed up I started receiving 8-10 spam phone calls a day, both on my sideline line and my regular phone line. The sideline line rang even before I gave the phone number to anyone.
They wouldn’t help with canceling my subscription, I had to go through Apple for a refund.
Nothing but spam calls 1/5
I get at least min 10 a day. The past 2yrs been a mistake! My real number is private and my information isn’t available. But on sideline they have it. Because the sell it to these people. Can’t wait for my sub to end, or they give me money back! Forced to give a star to review
Love sideline 5/5
So easy to use and helps me keep my business communication separate!
Great app 5/5
I have been using this app for last one year for my small business. I am glad I signed up for it. With my second number I am able to separate my personal calls with business calls. With auto reply, I can respond in timely manner. Call quality is great. Never had issues with call quality or caller Id. Keep up the good work!
Works great 5/5
A life saver app.
Horrible Organizing and Calls being Dropped 3/5
Hello the Sideline app was a great tool for our business but as calls keep coming in all the time it begins to crowd the inbox and I can’t possibly sit through each and wait for the notification to be removed. Please implement some type of folder system - I know the intention is to keep it how the imessage looks like but I would really love to see all the messages from my clients in one folder and all of the messages from other people in another. I end up having to scroll forever looking for it.
And my calls are sometimes dropped. I would click answer and it just closes everything and then says I have a missed call - how?!! I was just going to answer that. Not sure if it is the other person hanging up or on my side but its happened way too many times to think it is them. Absolutely unacceptable please look into this these are potential clients.
Was great when It was free kinda upset they want you to pay for it now
Best app for 2nd phone number 5/5
This is an amazing app if you are looking for a second number. Keep my conversations separate and it’s easy to use.
Great product for the price and convenience. 4/5
I have been using this app for several years, and I am able to keep up with my business smoothly. Not only am I able to answer my calls, but when I am working an event, I have set up a team member to also be able to answer calls that I’m not able to. I can automatically respond to clients when my hands are tied with another task, and the best part....I only have to lug around one phone! Having my personal and professional life both available in one device is truly fantastic.
My only issue has been the occasional dead zone for my service provider, but I live in a very rural area, and can’t entirely blame that on the app.
Great product and easy to use!
Good Service - Needs Apple Watch App 4/5
I can’t imagine the headaches this company has to deal with after reading some of these reviews. Some people reviewing this app don’t seem like they understand the basics of business or technology.
Having said that, my one criticism of the app is the slight delay during a call, and it seems to be all calls. There is a really slight .5 second delay that often has me talking over other people or vice versa.
The on thing lacking is an app for the Apple Watch. I would gladly pay $2 more a month if they had an app available for the Apple Watch so I could leave my phone at home or in the car and go to the gym and/or walk around my house knowing important calls or texts are available to be addressed or ignored.
Thanks, Guys and Gals
Great customer service! 3/5
By MD Weigman
Unlike many second phone number applications, sideline allows you to choose a telephone number.
Who does that?
Also, customer service representatives have handled two issues that I had with Sideline courteously and quickly.
Fear not! These issues were minor and I caused them. By the way, these issues had nothing to do with the application, it’s features, or its functionality.
Highly recommended! The only thing is, it would be cool if sideline would allow you to change your number more often if you had a personal account like I do. It would be fine even if they charged a low fee to do so.
I downloaded the app but didn’t like it, so I tried to unsubscribe and find a way to deactivate my account but there were no options available. The app does not even have a help center or somewhere where you can contact someone for help. Even worse now I’m being charged for an app I don’t like or want in my phone but it does not have an unsubscribe option.
Quick response but ineffective 2/5
My business has grown to where I’ve moved to another platform. I’ve requested that this subscription cancelled and deleted from my account. This has been ongoing for several months now. Although I’m thankful for the quick red, the developers continue to attempt billing via iTunes Apple. Please delete and stop any further billing activity.
Bad Service there are no real people to talk to when you have a problem with the app. 1/5
I do not recommend at all not a good company to give your money to. I thought at first it was good but in reality is not after I got a new phone I reinstalled the app and it was not the same.
I was considering getting this app but there are too many negative reviews. 1/5
I thought about trying this app out instead of getting a second line with my carrier until I read a lot of the negative reviews here. Hope they fix the issues that everyone is complaining about.
Sideline Has Been Sidelined! 1/5
The app is no longer functioning.
Mixed experience 3/5
I’ve been using sideline for a year. There’s still no callkit support, and it appears they have permanently blacklisted my VPN provider. Why are they not able to whitelist non-abusive accounts to be able to use their VPN with sideline? All in all, there are free alternatives that are much more flexible.
They’ve been charging me monthly and I had not noticed until checking my statements this morning! It’s been like 6 months! Make sure to unsubscribe and not just delete the app I guess. Smh