Just now 2/5
It’s August and I’m just now getting voicemail from April. Really? Phone dialer work fine.
Can't save contacts in app 2/5
The app works fine for me, I mostly don't even mind having to pay for it because it's functional- except that it lacks one of the major things I want it to do. I use it as a separate number to deal with a whole separate part of my life; but the only way I can save numbers is to save them to my main contacts. I want to be able to have my sideline numbers in sideline only and to keep everything totally separate. Instead I have to guess who everyone is from text convo context because I can't add names to the conversations. If I found another app that did the sane things but let me have a contacts list I would jump ship instantly.
Update, this still isn't a feature and I drove 40 min out of my way for no reason today because of a message that was delivered 2 hours late. So glad I'm paying for this app now. I'm counting the days til a competitor comes up with a working version of this so I can switch.
Nice app 5/5
Great and has many good features. Nice design, minimal and clean.
Just that I wish they had a cheaper live tier. I don’t use it too often. I’d rather have a $5 plan wit fewer mins and messages. And the current plan for those who need to call and text more on their service.
Good for a. Plug if u know what I mean 5/5
Not a reliable 2nd phone as the first—deceptive advertising 2/5
I purchased the Sideline app on 30 July 2016 to have a second number, besides business and personal, to give out to people who I didn’t want to give me a personal number to yet. Had no issues when come September 2017 they informed users they had to subscribe in order to use it for $70 a the year. I had liked it so far and figured, “what the hell“.
The first six months I have the app, I got received voice messages from an automated system through a prison looking to reach someone. After sharing the app with others they mentioned that it was a burner number.
On 16 October 2017, I purchased a VPN app to protect the privacy and security of my devices. Beginning sometime around the second quarter of this year, the app started not sending messages. Troubleshooting led to the fact that it wouldn’t send messages many times when the VPN was on, as well as phone service did not work at all. Even with the VPN off, a couple times it still made me retry sending the text I was attempting to send on WiFi.
With it happening more and more on the VPN, and the fact that I attempted to use the phone number as a contact for GOOGLE I was not allowed, I have chosen not to re-subscribe to this app which ends on the 14 September 2018. Me not being able to use as a contact number for things, tells me that people were correct in the fact that this is a burner number.
In contacting the company sharing about not being able to use as contacts with some companies, never addressed in responses back, as well as that they are jeopardizing my privacy and security to being told that they do care about customers privacy and security but don’t allow VPNs for the reasons they gave. When responded that it is an oxymoron statement, to be told again the reasons they don’t allow and they do care about customers privacy and security. There is ABSOLUTELY NO reason any app or someone needs someone’s private IPN, unless they are using for it mischievous reason.
While great to have another number, the fact that some companies don’t accept to be used as a phone number, and that in order to use one must jeopardize their privacy and security it is not worth it any more. If the app was free, it would be one thing. Charging $70/year for a number that can’t be give for contact to many, and forcing me to release private information unnecessary for running an app it is not worth the cost when my privacy and security are at risk.
EDIT: Forgot to point out that while I had to turn off the VPN to sent or call, never had an issue with texts or calls coming in.
I thought this app was going to be great. Until i found out that i have no access to the numbers that call me. I tried to call back a customer and give them the information they asked for and couldn’t because it was some made up number by the sideline app... i then went on to try and get the number by chatting live with the management and they pretty much got me no where.... 8 hrs later and i still don’t know how to contact a customer and could have possibly lost money. I will be deleting this app ASAP!! Very disappointed.
I use this for work 2/5
I use sideline for work and have been doing so for over a year now. The call quality was great when it started but now that I am actually paying for the service, the call quality isn’t as good. It is hard for people to hear me clearly on sideline and I end up just hanging up and calling them directly from my normal phone number. I really wish someone can fix this issue.
Changed back to 4 Stars 1/5
You can turn off the notifications so
Your phone doesn’t ring.
New issue: for some reason when I try to make calls sometimes the phone never starts ringing. And then after like 1 minute a message comes on telling me that in order to keep my phone number private I need to call through the app... which I’m already doing. Please fix that. I need to be able to make calls.
It just stopped working! 1/5
I loved Sideline but it just stopped working with no explanation and the Pinger website doesn’t work.
Lots of glitches 2/5
I set up a voicemail greeting on sideline for my second business. When I get calls, the primary voicemail on my iPhone answers not the one I set up on sideline. This is bad because they are two separate businesses so the voicemail greetings need to be totally different.
In addition I have tried a couple of test calls to myself from another phone and the phone with sideline on it doesn’t even ring and the wrong voicemail greeting answers!! Good thing I’m in the 7 day trial. I may have to cancel.
Lastly, it is causing my main line to not ring when I get a call! It goes straight to VM each time. Lots of glitches here!
Dropped calls, phone not ringing incoming calss 4/5
Fantastic app overall I have used for over five years and currently purchased premium account. IOS device iPhone7
Running 11.4 I have not updated to latest iOS version.
I was charged 9.12 after I signed up for the 7 days free. I cancelled it on the first day , I want my money back
Doesn’t ring 1/5
Spam calls 1/5
I am getting 5 spam calls to one real calls
Great for personal use, but besides that I hate the bugs.
Works for my business! 5/5
I’ve been using this app for over a year and I like it! I promote the phone number on my website and get all my customer service calls on it. It’s very affordable and sooooo convenient.
Fix this because this could be so much better than what it currently is 1/5
I still like this app because it helps me distinguish between my business calls and personal calls without carrying around 2 phones. However lately I have not been getting my calls though the app like I should so it’s hard to distinguish what is business or personal. I think for the amount of money that you spend for this app it should not have these problems that has been consistent for months now.
Customer service is Extremely helpful 5/5
I’ve had a great experience with Pinger so far. Would definitely recommend.
FINALLY one phone! 5/5
As a small biz owner I carry my personal cell and the business cell. FINALLY I’ve found the way to ditch the business flip phone and consolidate all phone use to my iPhone and STILL have two different numbers! Best of all I was able to transfer / port my company phone number over to Sideline. Laura from support was AWESOME in helping me with the port process.
Thank you Sideline!
Good, could be improved 3/5
I have been using this app for work for a couple weeks. So far it is serving my relatively modest needs, but it could definitely be improved. The VoIP feature has been pretty glitchy for me, though their tech support has been fairly responsive. There are a couple other minor issues, but overall i think it works pretty well.
4 out of 5 4/5
It works for me and I’ve only seen improvements, would be nice if there was a search bar to put in key words to look through messages. I use it for work and don’t save phone numbers because I don’t want them saved with my personal contacts, so it’s difficult to search for certain text messages without a search bar.
Awful! Lost business! 1/5
My number which I use for business has been disconnected for weeks and weeks! I just found out today. It’s a new business that has grown word of mouth but we were wondering why no calls. Now we know. The customer service is horrible. And no phone contact. Just chat. Can not get my business number back or just some help!
Tried to cancel and they make it impossible 1/5
By Michele Mupo aka Fuchsia
Tried to cancel it then we can possible I do not recommend this app to anybody
Horrible Experience 1/5
I had the hardest time trying to port in a number. Sideline flagged my account as fraudulent because of a port in request??? I had to answer a questionnaire which didn’t my any sense. Let’s just say the hassle resulted in me canceling my service with them.
Missed calls 1/5
Since installing sideline as a second number for work I have not received any calls directly from my main and sideline number. All calls are sent straight to voice mail. I like the concept but currently am dissatisfied with the hopes the issue will be resolved. IOS user
Ayanle Ibrahim 1/5
By ayanle bale
I bought this app for the 9.99 and used it for couple months then I end the subscription and delete the app three months ago but they kept charging me every month until now whoever called the google pinger I don’t who they are and way to contact them..
Good app but... 3/5
Seems like tech issues on a constant basis. After time sideline does not ring on its line but rings with iPhone ring not the sideline ring. Messages come thru in text but when I try to play no playback. Tech support will always say to remove app and reinstall.
Great for my business needs however I get frustrated with the tech issues I keep experiencing for paying for an app.
Not free 2/5
You have to subscribe to use it
No free trial without credit card info. They collect a bunch of personal info first before telling you it’s required. Guess I’ll be getting a bunch of spam calls now.
It was good at first 2/5
By Na Na that's my name
It was good at first until they changed their pricing. 😡
Phone # 1/5
If you dont have a number from the USA its not goin to send you the code to star
Make it easier to delete messages 1/5
I’m tired of sliding each message to delete
Double charged 1/5
I am being double charged for my sideline app and there is no telling how long they have been double charging... what happened..
I had a sideline account back when it was only $2.99 and then I deleted the app... I then re-downloaded the app and redid my previous purchase, bc seriously it’s not worth the $9.99 they now charge. So for the last year or so, they have been charging me the $9.99 and the $2.99 every month. I will need a refund or I will be contacting apple. I have proof of this via my apple account.
Just Awesome!! 5/5
This app is awesome for cheating!! Its been 6 months and my wife still doesn’t know! I highly recommend this app to couples!!
Works perfect for my carpet cleaning business.
FaceTime for iPhones? 4/5
I enjoy the app, I just wish I could FaceTime with it on my iPhone.
Support does not get back to you once you have an issue. I requested to delete my account and no longer be billed for the service because the app does not tell you how to unsubscribe to their services, so I was hoping for sideline support to assist me with that matter. Instead of assisting me or even responding to me, sideline deactivates my number from the app and deletes my account completely. One month later I still received a bill from sideline though I no longer had access to my original account or with the number that was attached to it. I had to get the matter fixed with Apple support, who walked me through the process that took under 7 mins to complete
Sidelide Scam 1/5
I have been with sideline for a while, my bank card was stolen, so my back issued another card, so my credit card on my Apple account was not able to charge, so I fixed it when I was requested to die so.
So it’s not over, sideline conveniently raised my month plan from $5.99 to $9.99.
Karen (Sideline Support)
Jul 10, 3:51 AM PDT
Thank you for contacting our support team. My name is Karen, and I am here to help you today. I hope you are having a great day so far.
I see that your subscription was recently cancelled due to a missed payment, and you set up a new subscription. The old subscription option of $5.99 is no longer available as it was an older subscription option, so this was lost when the payment was missed and cannot be added back. I am sorry to be the bearer of this bad news.
Here is the proof! Sideline is a scam, I will port my number to another company, if it’s cheaper that great if it’s more I don’t care, I hate scammers!
Sideline FTW!!!!!! 5/5
Latest update soooo clean and fast!!!! Love my Sideline! Works with Slack and now simple premium plan gives me unlimited!!!!!! Ahhhhhhhh THANK YOU Sideline!!!!!
Great app 5/5
Use it to sell stuff on sites like CL, when you want to have a contact number but not you normal phone. When you are done, just sideline it and move on to the next one.
Car shopping 5/5
I used it for car shopping. Was perfect. Now that I have bought the car, I can sideline the number and not be harassed for weeks by the dealers from whom I didn't buy.
This app is top notch! Love. It. 5/5
By Emy Buenawas
VERY well built - perfect for Craigslist. It's freaking fantastic. I wish it was completely totally free to use but still it's very affordable.
Integrates seamlessly! 5/5
By Riptomis Sunsee
Excellent app that syncs effortlessly with your phone. You do have to pay for renewals, but Not very expensive and worth it for the quality of this app.
Great idea 5/5
By Loni Lonely Girl
Someone told me about this app and I didn't believe it could be true and free at that. Pretty cool idea. Definitely comes in handy in several case scenarios in life!
Keeps Getting Better 5/5
It's the subtle improvements that keep me hooked on this app. Being able to save a text draft is pretty handy given how fried my attention span is these days.
Verification texts took a whole day 5/5
By FredIz Friendlove
To come through, so that's my only complaint. But once I started using it it's perfect. Also you get to choose your area code which is awesome.
Loved it 5/5
This app did exactly what they say that it will do. I was able to use the temporary number to sell some things that I needed to sell and it kept my identity safe from others
Excellent App 5/5
"This number is kept private unless you want someone to know it . It is definitely worth getting the Premium plan where you can ""sideline/change"" your number once a month ."
Sideline works great 5/5
By SAirTalent 🙈
Great way to give out your number and take it away when you realize that was was a mistake also great for work Works flawlessly! Great way to have a second line.
Best Second Phone line 5/5
By LinkinStorm Never Die
Sideline phone is great for a business line. I use it for multiple business, with different numbers nation wide. It works great.