Connection often drops from iPhone 2/5
On every Skype conference call so far I get dropped multiple times. This is annoying and not professional.
Also, in IM on iPhone X, I often can’t select the text box at the bottom of the screen when trying to tap it.
Pretty solid 4/5
The app is pretty good I hope for a release where you can delete multiple conversations at a time
Please add a gif keyboard 4/5
This app is great! Just one minor suggestion with the next update, please add a gif keyboard.
Does Not Work 1/5
Keeps telling me it can’t sign me in. I have tried on the 6s 7plus and 8plus. Works great on my laptop but not on my phone. This is bad for business
Complete Garbage 1/5
By brian's work account
This app is garbage. It constantly asks me to log in even though it’s running in the background. Push notification are hit or miss. The app doesn’t sync with my PC, so I frequently miss conversations. When the app does log in, it’s slow to refresh and shows conversations from days ago as “unread” even when I replied to the messages from my PC.
Improved service over the past year 5/5
When I started using Skype for business, the service was a bit faulty: problems with connection and sound. I’ve noticed that the service has improved significantly over the past year.
Frequent stability issues 2/5
Many of my users complain frequently. People often have to drop off and reconnect
Missed messages 1/5
I miss messages all the time with this app when I’m away from my desktop. Notifications tend to come through all at once and never when the original message was sent. Please fix this.
So Bad!! 1/5
Everyone is using this app, but no one knows why we are using this app. It is the absolute worst, no matter which platform you are using it on. Message delivery is spotty at best sometimes. Past conversations only appear on the device you originally had them on. Why do we need to start a new conversation every time we reach out to someone we already have been messaging?!? Why can’t this be as good as iMessage, Facebook Messenger, or Slack!! At this point my best hope is that we all go to Teams sooner than later.
Doesn’t work with iPhone XS Max. The app just hangs on the logo screen.
I have been using this app for many years and i have observed a lot of improvements in term of call quality, video and file sharing.
There still is still more work to do to improve the user experience.
Great - when it works 2/5
Ever since I have been using this app on my phone (probably 2016) I’ve never been able to trust it to not drop VOIP calls. Just today on latest version, iPhone XS, great connection, background app refresh enabled. It seems like when it’s time for the screen to turn off, Skype business will terminate the call. This has been going on for last couple years, several phones that have been new installs (not backup restore into new phone). Super frustrating. Will this app ever be reliable for VOIP on IOS? Ever?
Totally unreliable 2/5
Drops calls. Interrupted when calls come in, even after I’ve changed my preferences to prohibit that from happening. Video support is unreliable. Extremely buggy. Obviously in need of a refresh or even a reboot. How long do we have to wait before Teams is available as a legitimate replacement?!
Need to work on reliability 2/5
By Doubtfull shopper
Tools are great but only work 70% of the time
Great for work conferences 5/5
I use Skype for Business daily and it’s a game changer. I can use a chat box to send quick messages to co-workers. It also sends a notice to email featuring the message if I missed their chat! I can also host conference calls and make outside calls. I find the app convenient especially when I’m on the go. It makes working remotely so much easier.
Chat messages don’t show up unless I open the app and let it sit for a few seconds. Oh look there are messages I already got on my computer from yesterday all popping up at once. Where’s chat history? What are these little icons at the top? Oh this one is meetings. I have a bunch of meetings scheduled but all it says is “your meetings will appear here.” Useless.
Skype for Business Works well 5/5
I carry my iPad throughout the day and use Skype for Business on it often. The iPad is a great stand in for a conference phone even in larger rooms. I can see presentations well and can chat ask expected. Call quality often seems better than my PC.
I’d love to see an update that works with iPad’s slide over and split view. I’d keep it in slide over most days if it allowed it.
face ID based phones block chat response too often 1/5
since i moved to an iphone XS max i very often can not type a response on chat back to the other person it refuses to pop up a keyboard - really annoying
Effective, but just so damned clunky 4/5
We use this for our work meetings, but it doesn’t have a cutting edge user interface or features at all.
Features lacking 1/5
It doesn’t sync with desktop and doesn’t allow you to sign out easily. Also joining a meeting from this app but having it call the phone you’re actually using doesn’t seem to be well implemented.
What's the point? 1/5
The whole idea behind using the app is to have a seamless transition from using the desktop app to going mobile. I work from home and can't even get up to use the bathroom, and not miss a message. Who needs an app that just stores old conversations?
Last update is a mess 1/5
I cannot log into Skype for Business on IOS. Giving an error can’t connect to server. This has been a known issue. RESOLVE IT!!
EDIT: I deleted the app and re-downloaded it. Works now.
Delete ALL recent conversations 1/5
I wrote multiple times to the feedback for one request which would benefit everyone. Have option to delete all recents in the list with two clicks. Delete all...confirm yes
Now you have to swipe each individual conversation to remove them and that’s slow.
Not even check boxes to select all or some.
HORRIBLE!! THE WORST EVER 1/5
By Red Grange
This app is a total failure and impossible to set-up (but it IS after all a MS app, so did not expect much). Will not set-up with our Exchange network (which uses Skype for Business on all computers), and our IT does not know why this will not work with iOS devices...... Microsoft tech “support”? Good luck. They are non-existent.
We will use another app that is more friendly with iOS and Apple devices. This app is a total mess.
Always alerting it cannot connect to Exchange 1/5
Starting from 3-4 months ago, the app always prompting very annoying message “We cannot connect to Exchange Server, please try again later”. After so many months later, I cannot believe none has been done to fix it.
Constantly kicked out of the calls 1/5
It’s been over a year when Skype continues to kick me out of the audio calls.
Dumpster Fire 1/5
It’s my bad luck that an app I have to use every day for hours on end is THE worst app I’ve ever used or known to exist (no exaggeration). App crashes, app seemingly can’t determine if you’re already on a call and want to return to it - or need to join it for the first time, horrible audio latency, call controls go missing etc. Total junk.
Early Issues Resolved 5/5
Early on when the app was first installed I had some issues with connectivity and sound quality. Those issues have been resolved and the entire experience has worked flawlessly.
System and application architecture 3/5
By heavy corp and private user
The system needs to be calibrated and architected better for singular and group usage. Both in terms of the way it used system resources, and for the quality of the audio and video
No instant message syncing 3/5
Skype for Business does a good job with syncing contacts & calendar, attending meetings, and managing phone calls. However, it does not sync Skype conversations. This is very annoying, as a conversation started on one medium does not show up on the other. A conversation on Windows does not show up on iOS, nor an iOS conversation show up on Windows
Split screen for iPads please? 4/5
Would really like to be able to make notes etc... and use other apps while still controlling mute button etc.. Skype fills the whole screen when all I really need to do is toggle the mute button
Terrible login interface 1/5
Why doesn’t Skype keep a history of conversations like other apps?
Not consistent 3/5
Sometime the app works well and other moments it horrible. Audio is usually great. There's times when the app constantly shuts off and takes forever to load.
Microsoft’s weakest product 1/5
By Schot B
Extremely unreliable. An outdated UI. Would prefer that our business switched to a more modern communications platform, but that’s not happening anytime soon.
Worst Piece or Software I have EVER Used 1/5
Title says it all. This thing crashes, stops responding, signs me out and fails to deliver push notifications at least a few times every day. The User interface is extremely buggy, not to mention archaic, and the fact that I can’t see the content of missed conversations absolutely boggles my mind. The keyboard intermittently fails to pop up during conversations which means I have to force close the app from my app switcher at least a half dozen times a day. The call quality is seldom satisfactory and it tends to disconnect randomly despite strong data reception. This thing is a nightmare!
Update: please fix the tendency of this app to get suspended in the background. The whole point of having it on my phone is to receive push notifications for when someone pings me, not bombard me with a deluge of notifications when I open the app.
Can’t use phone add to add a meeting 1/5
By Business traveler 100
In today’s world, most of business is mediated via the phone. It would be nice if the phone app had the capability to add a meeting via Skype. I think this a big limiting factor.
Photos missing 2/5
Why are none of the contact photos appearing?
Commenting never works for me during a conference chat 1/5
By Josh's iPhone
I only see it say who joined the chat, but can’t see their text messages during a group conference call
Login info never saved.
I just got a message and literally 5 minutes later it was gone. This has happened several times and is causing me to work less efficiently.
Add ability to remove all Recent messages 4/5
By -=M.i.S=- Nemesis
Using the app for a long time, your Recent IMs get really big. Swiping each to delete is too time consuming. If there was a feature added to remove ALL at once, would be great.
As important as my email account! 5/5
Impossible to think my daily work without Skype for business..
Can’t sign in 1/5
Latest update broke my app. Won’t login. Error out that password is wrong. Just me, checked with few others and they can login fine.
Keep getting error messages 1/5
It works, but keeps popping up a very annoying “There is an error in the application. Please restart the application” error message. It happened immediately after installing the app, and neither restarting nor logging out solves it. Under Help there’s no place to report an issue, thus I’m giving it a one-star review here instead.
No alternative product 1/5
If you’re giving this five stars then you either have no idea how modern business works or you enjoy exercises in futility. Probably the worst Microsoft product ever made.
Absolutely the worst business app. How shameful. Not user friendly. I couldn’t even make an account. Terrible. Please fix these issues to be more user friendly.
Not So Great! 1/5
This app lacks basic functionality, like letting you know you have a message in real time. I have to look for numbers to pop up on the icon or keep the app open. Misses the mark.
No Apple Watch app.
Not well thought through! 2/5
Phone calls kicks you out your meeting, which is unacceptable.
Hard to navigate back into call when in the chat lobby area.