How can Microsoft still be this bad? 1/5
After 43 years as a computer software company, Microsoft still can’t seem to get software right.
1: This barely ever syncs correctly with my computer. This isn’t a bug; it’s foundational stuff.
2: Sometimes I will get notifications for a message, and see the contents of the message in that notification, but then the actual message is nowhere to be found in the app. Again, if I worked at Microsoft, this would be on my list of “Top 3 Things To Make Sure We Get Right”.
3. I get emails for Missed Conversations when I’ve seen the whole conversation on the app. I’m even the last reply on some of these. Maybe a product of the no-computer-sync thing, but again, Top 3 stuff here.
43 years of Microsoft and this is what we get.
Infuriatingly bad user experience 1/5
This app is a backwards barely supported train wreck. Turn on multi-factor authentication in Office 365 and this thing will silently fail on login. The online connection tester from Microsoft will mislead you into thinking there is a problem with their own auto discover server presenting the wrong certificate. You’ll only find out this thing thing is literally made of fail when you eventually stumble across a support thread with 131 Office 365 users complaining about the exact same failure.
Does not work 1/5
By Jos Fey
I have not been able to sign in since I moved to the US. This app worked in Africa and Europe but not in the US.
Also when this app was working it always had trouble synching with my laptop.
This app also does not have the best quality phone calls.
Disappointed with needing this app.
Needs a way to turn off audio connection 1/5
That way I can see via app but hear through much more reliable cell phone connection.
Not a business solution 2/5
This app is so unreliable that I only use it in emergency situations. The issues I have are that the logging in process doesn’t always work, sometimes saying that there’s no connection to the server for no apparent reason; the app will randomly log off and you have to log back in; I constantly miss messages, especially if the app is running the background.
This would be a 5 star is we are able to record out meetings with our phones not just desktops. 4/5
Please improve this with the next upgrade. Other then that, I love everything about office apps.
It doesn’t sync messages between app & desktop PC
Nearly useless 1/5
For all the reasons others have listed, this app is garbage. I’m sad my workplace has chosen this messaging system.
Doesn’t sync up from computer version, cannot clear notifications. Can’t even access why I have a notification to begin with. Completely useless.
No Share button 2/5
Unable to share images / media via Skype for business
Please fix this !
Not expected such product from MS 1/5
I use it just because my organization uses it. I hate every time is use it. So common and stupid mistakes.
1. Never sync with Outlook
2. Sound quality
3. Random bugs or issues
4. Interface and user friendliness
5. Could be much lighter app
This feedback is for both Laptop and Mobile (iOS) versions.
Shittiest app ever made 1/5
Senior Developer 5/5
By A cedeño
Excellent tool for teleworkers. I'm a developer working from home and I have meetings every two days to inform the advances in the projects. This tools is really incredible, the clarity of the voice is amazing. Extremely recommended.
Missed messages 1/5
Seems like it’s a common theme where missed messages are appearing on the app. Then when you open the chat the messages disappear. I mean how dumb are these people working on the app that they can’t figure this out by now? I’ve read the same review from 6 months ago and it’s still not fixed
Not nearly ready. 2/5
The synching features are simple terrible. It is impossible to pick up a conversation started on a computer on mobile and vive versa. Instead, I just don’t use the app at all because I’m afraid I’ve missed information.
Disappearing IMs 1/5
By gsullivan ESG
Why do messages not show up when I click on the preview? It takes my to my contact’s screen but I don’t see any message. It’s very annoying and everyone I know has this problem. Please fix it.
Messenger App .... really? 1/5
I don’t know where to start .... my chats don’t sync over computer and phone. My messages to a single person shows up in multiple conversations making it really difficult to follow. If you are trying to find something from a past conversation .... good luck.
Will not synchronize with desktop client 1/5
The mobile app will not synchronize conversations with the desktop client.
No notifications after merge with the Authenticator app 1/5
Pretty sure is the merge or enhanced encryption with the Authenticator app or something there that enables security lock, such as face recognition (at least for my iPhone X). Before those requirements from the company and started using this Microsoft Authenticator everything was fine. Now I don’t receive any sort of notifications, nothing comes in unless I open the app.
Another best worst app from Microsoft 5/5
By Rajesh Kumar Konduru
Every update will irritate users and encourages users to search alternative for their products.
After recent update it stopped showing meetings, even though you sign in numerous times.
Support website is time waste effort.
Don’t install this app! 1/5
After installing this app 3 days ago, my iPhone 7 became so hot that music apps suddenly stopped. 1 hour ago I deleted this app then the symptom has completely gone away.
UI keeps getting worse 1/5
There are several issues with this app. The messages don't sync between computer and phone, message threading is non existent (messages will be separated into different chats after 15 min even though you're talking to the same person), also the UI is a mess (if I had a choice, I would choose literally anything else over this as a chat platform, even snap chat, which says something).
Can’t even login without failure 1/5
The app is so bad that every time I try to login with the CORRECT credentials- it keeps saying login failed. What a horrible app.
Horrible App 1/5
App won’t sign-on with my password or a web-app password.
App features don’t compare to the normal Skype app, which is odd.
Forced to join audio 1/5
I gave this app one star because unlike the desktop app there is no option to not join the audio. I frequently use Skype for Business on my laptop to join a presentation that I am attending in person. It’s impossible to do this on my iPad Pro. I can’t even turn the volume to silent. It always causes feedback with the phone that is on the audio.
Dropped Support for iPad 2??? 1/5
By Ken McC
Today's update… won't. iPad 2, iOS 9.3.5. Okay, so you added a feature my device won't support... Why not just turn off that feature? Now, I'll forever have 1 update pending. ::slowly shaking my head thinking about shortsighted young app developers::
UPDATE 7/25/2018: I see that the latest update still does mot support iOS 9.3.5 devices.
Unreliable and Frequently Crashes 1/5
Nearly every time I try to play back a voicemail message or make a phone call using the app, the app crashes. I use an iPhone X, so the crashing and instability can not be blamed on an old phone.
Also , the design and usability is poor.
This is a very disappointing app.
Missing one feature - screen share from iOS - come on MS!! 4/5
I don’t normally write reviews but was frustrated with the prior 1* review and their lack of awareness as to message archiving and it’s their IT departments policy which is blocking IMs from showing on multiple devices - follow me scenario.
Anyway - love the app, does everything I need apart from screen share from iOS. If MS can implement this for Teams they can do it for SfB! Come on Microsoft!
Very bad for business users 1/5
It takes ages to login and suddenly logs out. Please remove this app from store. Never worked well at all. Microsoft should be ashamed of creating such bad app. Price of advice to Microsoft, stay only with Windows
Syncing needs to improve 2/5
I’d love to use SFB more, but the app is *almost* unusable because the syncing between mobile, desktop, and browser is very unreliable and unpredictable. I’m sure it’s a challenge because it runs through a business’ office 365 subscription but it’s an absolute necessity. I have multiple conversations open with one person (which is already an issue...each one shows a different stage of our conversation, carried between devices), but not all “conversations” shown on the desktop version show on mobile. Notifications are also unpredictable between devices. It really needs to sync and give notifications like GroupMe or Apple Messages.
Notification ALWAYS fail 1/5
The iOS notifications on this app do not work. EVERY time I open the app I find 5-6 messages from coworkers, some from hours ago. It’s the opposite of INSTANT messaging. Yes, I’ve checked the settings at least 10 times.
a filthy hot mess
Keeps Disconnecting 2/5
Using it iPhone 6s plus. Communications with the office drops every five minutes or so without any warning. Happens to both Wi-Fi and LTE.
Sync is lackluster and notifications are a menace! 1/5
Ever since I started using the mobile app, it's completely unpredictable where my messages will be delivered to, and I frequently lose them entirely until they show up in my email as 'missed conversations'. Can't tell you how many times I've been sitting there chatting with someone and one of their messages randomly will never be delivered. The latest fun thing it's started doing is delivering me notifications for ever message...hours after I already received them on desktop. Of course it waits for a new message to show up, the. pops up a notice for *every* message I've received today before finally showing me the new one. Just nearly vibrated my phone off the desk with 13 simultaneous notifications for messages I received over the past 12 hours.
fix issues and it woukd be 4 stars 2/5
works well except when using iphone X then the text window is inaccessible at times. makes it impossible to reply to a message and instead u have to atart new message to workaround.
would get 4 stars if this annoying issue can get fixed.
Skype for Business 2/5
We are having all kinds of problems with dropped calls, calls breaking up, etc.
Alerts but no messages 2/5
I see alerts pop up on my phone, but when I tap to open there are no messages displayed.
Never works 1/5
Used to work but now it doesn’t. I get occasional messages about 8 hours late. Something changes in a recent update for iOS or Skype. Is anyone even trying to fix this piece??
I’m new to this app, as is my workplace. And by new, I mean I’ve only been using it for a week. The syncing issue between what my computer sees and what my phone sees is a glaring flaw. That’s been mentioned though.
As for what else I’ve noticed, this app is poorly optimized for the iPhone X, where the message box for sending an IM often doesn’t let you select it because it’s obstructed by the home button slider. And I’ve noticed that even after receiving a message, it is significantly delayed in the messages and history box.
But my biggest problem with this app is why in the hell does jumping straight to the received message from a notification automatically put you in a message box without the message you’re responding to in the box, just in case you want to see what you’re responding to? Why is this basic feature (which has been around for years) totally useless?
Now let me be clear: I don’t mean replying within the notification. I mean when I select the notification and go to the app with the sender’s name at the top of the screen, there is no message. And if you attempt to send a message in this chat box, you create a brand new thread.
What?! Did you try?
No prompt for password 1/5
I cannot continue with the set up because there’s no prompt for my password.
Repeatedly crashes still. Makes it tough when I’m trying to start a meeting or in the middle of an important convo !
The Worse Communication Tool for Businesses 1/5
After so many years, Skype for business is still the worst communication tool available. I can have a long list of problems and annoying things of this “business tool”. Microsoft needs to focus on redesigning this piece of garbage. It is certainly not good for the productivities. Consider a different application for your business. I can’t understand why it can get 4 stars.
Pretty awful 1/5
By Milton Thales
Every time some responds to my messages it opens in a new thread so I lose all context and have to jump across multiple chat histories to follow the conversation.
Doesn’t alert me for new messages.
Constantly tells me I missed a message once I open it (that I never got an alert for). Then starts a new thread.
Literally does everything wrong.
Lag Lag Lag 1/5
It takes soooo long to actually answer a call. It seems like it goes through 3 or 4 steps to get to the point where you can actually talk to someone and that can take 10 or so seconds of just waiting.
Can't paste in copied text 2/5
By Reese N. Desist
I'm hampered from being able to quickly paste in a link or anything. This is a problem
This is definitely the buggiest app I have on my phone.
The biggest problems are with syncing and notifications. Messages arrive randomly. Sometimes minutes late, sometimes hours late, sometimes not at all or multiple times. Very unreliable. Not suitable for business despite the name. Would not use it if employer didn’t require it of me. Desktop App works miles better though also not perfect.
Sometimes messages say they couldn’t be delivered but then they are delivered some time later after all. That’s annoying because you can never be sure if your colleague received your message or not.
Video calling won’t allow me to switch from front to rear camera because another part of the interface is in the way.
Chats/Calls are not sorted by contact but by “conversation” and apparently Skype decides when one conversation ends and another starts.
One good point is the call quality. One star for that.
Volume on iOS is tied to Apple Music 2/5
It’s the strangest glitch ever. Unless I run Skype over my phone earpiece I have no volume control. In the device selector, my volume slider is tied to Apple Music.
I literally have access to one volume.
I could solve this by having Skype call my phone instead of using in-app audio but the server fails every time.
Too many crashes 1/5
The app is not stable. It crashes when you initiate IM. It disconnects when you ask it to dial out (the only stable way to get audio) you can’t tell who is talking in meetings (Webex had this meeting feature from the beginning)
Notification does’t work 2/5
If someone sends me an message, there is no notification . I will get a missed conversation in email, but it will be about 7 mins later.
Crashes frequently now 2/5
Still crashing all the time. iOS 11.4 and app 18.104.22.168
Seems that it started crashing with some OS update a few months ago. Unfortunately, if it won’t stay open in the background so I can receive notifications, it’s basically an outgoing only communication tool.
Hope it gets fixed soon, I heavily rely on IM for work.