Works great most of the time 4/5
There are a few times when I have audio quality issues even when the network signal is strong. But overall impressed by the connection quality. This had made my life easier as I don't need to have my laptop to attend many meetings.
Just like it’s desktop counterpart, the inability to load conversation history and group conversations by user makes it a terrible experience. The free original Skype is way more intuitive for business communication and allows our team to be more productive. Supposedly Microsoft planned to fix this over the years, but then they decided that Microsoft Teams would replace Skype for business in the near future so they don’t care about improving the user experience to make IM actually useful.
Great platform for conference calls 4/5
Our firm transitioned to Skype Business. For the most part, it works pretty well. There are a few buggy things like not connecting the first time, dropping people, handing over control etc. That said, the price is right. Practically speaking, it gets the job done. Skype should work on the suggestions given by many people and put them to bed to be a very serious contender.
Terrible poor App from Microsoft 1/5
Skype for Business for Mac version it worse ever, every 5 minutes show you offline!
No iPad Pro 11” support 1/5
This app is complete garbage until support for the 11 inch iPad and split screen are supported like it is on Microsoft Teams.
Missing Release Notes 3/5
By Vicky YV
Can the SFB mobile client product team provide issues resolved in the builds as they are released, and know issues that are being addressed in the next build. This will help the user community a lot to reduce pain of going in circles with the support teams. The current version history of “Bug fixes and performance improvements doesn’t help anyone.
Worked perfectly 5/5
I just used the app in my car over Bluetooth on my iPhone 7. The audio was excellent and technical risks quickly left my mind so I could focus on the call. Exactly how it should be!
Update 6.23.1 fixes the connection issue to in Orem S4B 4/5
After updating to the latest version 6.23.1 it appears I can now connect to our on-prem Skype for Business environment!
Login issues for v184.108.40.206 1/5
Not able to login to the app.
Dropped Support for iPad 2??? 1/5
By Ken McC
BUG: Not compatible with iPad 2, iOS 9.3.5.
I guess Microsoft is trying to market newer Apple products. Interesting tactic.
Version 6.23.0, 11/28/2018 - "Bug fixes?" Nope, you missed a big one.
Version 6.22.3, 10/22/2018 - Nope, still haven't made it compatible. Zero download, zero stars.
Version 6.22.2, 10/16/2018 - I bet you that nobody is smart enough to release a version compatible with iPad 2, iOS 9.3.5. Last compatible version: 220.127.116.11. It broke when they made "General and performance improvements."
Version 6.22.1, 10/2/2018 - They still haven't learned how to make this app compatible with iPad 2, iOS 9.3.5.
UPDATE 9/2/2018: The folks just aren't talented enough to make the app work on iPad 2, again. If this team worked for me, they wouldn't work for me!
UPDATE 7/25/2018: I see that the latest update still does mot support iOS 9.3.5 devices.
Today's update… won't. iPad 2, iOS 9.3.5. Okay, so you added a feature my device won't support... Why not just turn off that feature? Now, I'll forever have 1 update pending. ::slowly shaking my head thinking about shortsighted young app developers::
Great and easy to use 4/5
UI is confusing at times but it’s really clean looking just as useful as the pc version
Would like to not log in ten times a day 1/5
Can't keep signed in.
WHERE IS THE MULTITASKING??? 1/5
Why should I pay for this service when there are almost ZERO features added???
Time to cancel.
On Life Support 2/5
For the basics, it works okay. Chat, audio, and video function sometimes. My issues with Skype for Business reside more in the service itself than in the app.
The single biggest problem is lack of support for multitasking on iPad. It would be so helpful to be able to have Outlook open with Skype for Business next to it. Or to have video going and shrink the video chat down to look at another app. Your other Office Apps support this!
At the end of the day, I know that Microsoft is replacing Skype for Business with Teams and I’m all for that! However, my company is slow to adopt new technologies like Teams on mass, especially when it is missing some features. I suspect that many companies are in similar situations. Could You please bring Skype for Business up to par app-wise until the it is sunset?
Better than nothing but... 2/5
I can’t comprehend why this hasn’t adopted split screen support for the iPad. I use this for business call and would love to be able to take notes in an application on one part of the screen while having Skype on the other part. It’s time - please add this feature.
Extremely unstable 2/5
Crashes constantly and drops out of call. Pressing the "back" button while on the call will kick you out. Don't try to stay with Mute on for too long because the Unmute may grey-out all of the sudden and you won't be able to talk until you redial.
Does not integrate with iOS fully, so your incoming call will only be a notification, not a full Accept/Reject reject screen you're used to. It will also put your call immediately on hold without asking if you happen to receive another call at the same time.
It's ridiculous and it's not getting any better with time.
Not great 3/5
Skype business is just not on par with its competitors. I’m constantly trying to find disappearing messages and dropped calls
Dual usim problem 1/5
If using physical dual usim (chinese iphone xs max) meeting is blocked. When the second usim is inactive it works fine. This seems to be a bug.
What a piece of junk 1/5
This has got to be the worst piece of “business” software ever released by Microsoft. No split screen support, inability to send an image over a message, messages don’t sync between devices (this is messaging app 101). It is very obvious that Microsoft is crippling this software in an effort to drive folks to their platform. Absolute piece of junk software.
Still needs work. 2/5
Logging will not turn off and stay off. Also once you log in you can no longer change the setting. I keep getting a can not connect to exchange error yet I can still chat with people. I am on an iPhone X is 12.1 if that helps. I don’t have MS Outlook installed. I hope someone reads this and can fix those issues.
Love it 5/5
Let’s me attend meetings and see output on my phone. Great help when working from home
Why did i Microsoft even bother .... 1/5
Piece of junk. Calls don’t connect. Chats never refresh. Unpredictable behavior. Don’t know why Microsoft even bothered to make this iPhone app. Given a choice would never have installed it but then there is no other option but to live with it.
Crashes on XS 1/5
By Butterfly incognito
Skype for Business crashes on XS when use the top left arrow to exit a meeting while in progress. The reason for doing this is to respond to other messages during the meeting. The screen goes black and I am unable to get into other apps at times. I have missed several meetings due to this. Only options is to reboot the phone but last time it didn’t work for several attempts. Not sure how my son finally got around the issues.
One major flaw 3/5
What’s the point of having this on mobile if it shows you as away after a while? I’m not away if My phone is in my pocket.
Highly unreliable and no file sharing 2/5
You can never be sure you will receive all the messages. Sometimes they arrive on my iPad, but not on the iPhone, and vice versa. Sometimes I just receive an email about missed messages. I have to use this for work and cannot rely on it.
Also, it is missing some basic features, like sharing stuff.
Sounds, iPhone X Screen, Features 2/5
I wish this was more like the Skype personal app (which is far superior). I don’t receive any sounds for notifications. The app doesn’t support the resolution/size of my display, and there are features lacking like image sharing.
Made to crash on ios 1/5
Using this app since last two years but it never started in one try. Always keeps crashing . Now it not working at all after iOS 12 latest update
How does this not have split view yet? 1/5
This is an app that screams split view while working. Keep it open in case someone pings you and keep yourself available, right? How is it there’s no split view several years in?
Slowly they are improving it, but they should take a note from iMessage. I should pick up any device and (reliably) start a conversation where I left off, but this app just isn’t quite there yet.
Terrible UX 1/5
By Almighty Ever
The experience for guest users is really bad. I need to “kill” the app and relaunch between the meetings.
This app is broken on iOS. For example it won’t even let type into the chat.
Lost data with update 1/5
You have ONE thing to do when you update a medical app. Make sure you don’t wipe out the historic data. What was a valuable tool for tracking health has been rendered useless by a crappy update. Unbelievably bad treatment of customers. Also, you don’t need to know my name and birthday - I sure as hell don’t trust you with my data, as you clearly don’t know what you are doing.
Chat is not syncing with pc 4/5
Major issues syncing the chat with pc app. Besides that great app
Rarely Works 1/5
By Smurfing awesome
I’m using the most up to date iOS and I get a black screen or an “unable to login” notification about 90% of the time. Completely worthless.
Good for conference calls 5/5
The app works well with an iPhone or laptop but was a bit tricky to understand how to enable the microphone.
Having issues with recent conversations 1/5
For some reason It doesn’t save my recent messages, so when I go back into the app after only 30 minutes it doesn’t show the chat anymore. Can’t find anything online either about it.
Needs serious work. 1/5
This app STILL doesn’t support split screen on a 12.9 iPad Pro. Who on earth needs this app to be full screen? Also doesn’t sync well with other instances of Skype.
Skype stopped working with recent update 1/5
Skype keeps asking for credentials and not connecting even after providing correct credentials. It's not just me and to my entire team in work.
You would think they would make this more business user friendly 2/5
Please note - some people are writing reviews saying how wonderful this is and how they use it on the computer at work and it's great. Please note that most of us who are writing the reviews about how bad this is are trying to use it on their mobile devices and it does not work. There's a very big difference between Skype for Business on a Mac or PC (I use it at work and it's fine) and the Skype for business mobile app. Please be clear which one you are reviewing as they are VERY different products. My reviews below still stand
The glitches I mentioned below are fixed so I am upping the stars. A partial message isn’t an issue anymore. But the app is so inconsistent. The biggest complaint I have about this app and Skype for business on my computer is even if I have someone in my contacts it’s still only comes up with the phone number and no name 80% of the time. So I have no idea who the person is who is calling on either device. It’s incredibly annoying and really a problem that should’ve been addressed. If this is a business application we should know who is calling especially if they are one of our contacts. Also the app is incredibly annoying because if you have a call that you didn’t missed or declined it still shows up as a new message so I always have a badge of 50 or more messages and there’s no way to go and quickly clear them. You have to tap on each one. Also whenever I delete a conversation thread it just comes back. Come on you all. There’s a reason my company switched over to different (better) video conferencing but we still do use this as our main phone line and IM.
(Previous review) I really thought when this moved from Lync to Skype for Business that they would fix everything but nothing has changed. The most annoying thing (at the moment) is when someone writes to you, it shows that you missed the message and shows the beginning of whatever was written but when you click on it to see the message it takes you to the page to write a message but doesn't show you what was already written. Just a waste of time. Also, the "status" (available, away, etc.) is useless using it on your mobile device - in mere minutes, while you are checking your emails, etc. your available status switches to inactive. What is the point of having this on a mobile device if it won't stay available? Really bad planning. I can't believe they haven't done any upgrades or updates or fixes.
It’s a fantastic tool to use for business setting up meetings in Web 365 hosting calls recording calls and being able to offer a wide feedback during calls
Duplicate notification appear on lock screen 4/5
By ZhuYu Qian
Duplicate notification appear on lock screen when new messages incoming.
Black screen - Please help!!!! 2/5
I have started experiencing a black screen when I log in to the app. I see my contacts briefly and the. The screen goes black the only way to get the app to function correctly is to reset my phone. I am on the iPhone X.
Messages not syncing 1/5
The conversation I had in my laptop is not visible in my phone and vice verse. What the hell is happening?
Inconsistent functionality 1/5
I have installed this on iPad and iPhone running IOS 12.0.1. It will accept login and after a day or so it will say credentials invalid when they haven’t changed. Frustrating.
Online users only 1/5
It is terrible that the version of Skype for business on the iPhone dies not allow you to select to view online contacts only. It should be an option to do so. Skype for business is an important feature. Hope an update is completed soon that includes this feature.
Can’t connect to meetings 1/5
Constantly can’t connect to Skype meetings via web links. Works 25% of the time. Same link opens no problem on Skype for pc.
No support for iPhone X/XS/ Xs max 1/5
Cannot write into the app as the message field does not enable so that the keyboard can come up.
Press the mute button to come off mute - but no one can hear me! 1/5
How is it possible that I join through Skype and you can’t hear me through my mobile? Especially when the previous versions worked! This is the most ESSENTIAL FUNCTIONALITY OF THIS APP. I don’t understand.
Horrible connectivity 1/5
Completely stopped using this garbage. Never connects whether on data or WiFi. Get it together!
Sound is spotty 4/5
Great app and integration. However, sounds has been a problem for the past few years...
Bare minimum functionality 1/5
No split view support. How is that even possible for an app that I’m sure most people would like to have in the background.
Also I know I’m stretching it given they don’t even support split view, but there’s no Apple Pencil support either for whiteboard drawing or screen sharing.