Word Salad. This app is a mess. 2/5
I don’t understand why Slack’s design team has elected to try and re-invent the wheel when it comes to standard chat UI design. We have all been trained over decades (from Aol to the first iPhone etc) to see discrete, color-coded word bubbles right and left arranged. This standard has been employed across countless platforms because it “just works.” There is no need to tinker with it. What Slack has employed amounts to a word salad that is very unintuitive to nearly every user who is exposed to it. Successive messages are all glommed into one indistinguishable paragraph, there is no color coding fill behind the letters to easily locate where your own comments are, it’s a mess.
Making things even worse is the lack of a standard “reply” button. Who thought this was a good idea? To bury a “start a thread” option behind a small icon... the amount of clicks necessary to start a thread (on mobile and on desktop) makes this usually simple task of replying complex enough that many new (and old) users often overlook it.
If the idea of Slack is to emulate a comment structure closer to Reddit, then that website’s example should be more closely followed: parent and child comments and the ability to quickly minimize and hide or show all children beneath a parent comment. And all of these should be IN LINE. The fact that you have to wipe right to see the thread while removing the context from view (or alternatively not being able to “peek” at the substance of the thread) is a major limiting factor and leads to more confusion about how to “reply” to a comment.
It’s a huge mess and honestly it is keeping my team from adopting Slack full time and enrolling in the paid version. We will stick to Telegram, Reddit and Whatsapp for now until Slack gets serious with their design.
It really is a shame because the rest of Slack is very promising (app integration etc.) For this reason I am only giving this app 2 stars. A couple of major UI makeovers could easily make this app a 5 star app.
Also, channel descriptions limited to 250 characters is nothing. It would be nice if these could be used as wikis to summarize useful information that is discussed within the channel.
By Mr. Knacker
I loved this app and use it all of the time. Besides the app for the phone & ipad I used the iwatch app for all notifications and quickly previewing the notification.
WHY did you remove the iwatch app???
Pretty good so far.
My favorite way to chat 4/5
Slack is awesome. Easy to use but a full of features. I prefer it to every other chat I use and still feel that other chats are just playing catch-up and trying to emulate Slack.
If there was one feature I would love to see is a way to allow “general” channels that don’t require the full invite/approval to join. This would be a killer feature for product/software support. OSS that I maintain still use mailing lists because of this
This app has helped me in the gaming community, we are able to communicate and organize ourselves quickly without the need to send out emails, texts or phone calls. This app deserves the 5 star rating for sure.
needs emoji support
By Egg 67
It’s brilliant! The user interface is easy to navigate, and everything is easy to use!
New update prevents you from making new channels via iPhone 1/5
By Pure Discourse
Hey all, I really love there app but it really is frustrating and useless when an application doesn’t let you perform all the functions. Ever since the slack update I am unable to create new messages channels via my iPhone.
Overall quite nice. 4/5
Slack has been a great system for me and my team, but the ability to see past a specific message point would be nice.
Love Slack 4/5
Slack is a cool app that puts the user in control. By that I mean you can join any channel you want. But if the traffic is huge then it’s hard to find stuff unless you are willing to scroll through unread threads.
Very straightforward and useful 4/5
I’ve enjoyed using this app. It’s kept work flow trackable with a lot of separate projects. The search function finds all your history. The topic switching feature within a channel wasn’t clear or easy so I did abandon it but found threads to be useful for discussion around a topic.
It’s really good 5/5
By BABY NYAN
No complaints truly. I use it for school and it’s fun!
Excellent App 4/5
Love it it is excellent for tasks !
And for maintaining things like apps or a business perhaps !
Read - Message Receipts 4/5
You guys need to build in accountability into this, via message receipts. Whatsapp does a great and has a great Ux flow for this.
And it is fairly challenging to set up notifications on this. Make it more accessible and simpler to decipher the type of notifications.
Good app, very responsive and easy to use. 4/5
I do feel that the settings being hidden under the right top hamburger button seems unintuitive. I would have that those were for options related to the specific channel and not profile settings.
Has really cut down on group texting 5/5
Our organization needed something like this app that works on desktop or mobile and would allow many to view files and posts without everyone in the group getting notifications every time someone was commenting to only person in the channel. Love the ability to upload files and images and videos to share.
Essential Tool 5/5
I cannot imagine doing my job without Slack. We use it to communicate and share files in the office, but it works just as well to connect with colleagues literally anywhere in the world. Is it perfect? No. I still come up against the occasional bug, but they always seem to get fixed pretty quickly. Love this app.
Remarkable Experience! 5/5
By Nicky Sheppard
Moved my staff over to Slack to use as a workspace and have absolutely no complaints! Slack provides a beautiful UI, is extremely easy to navigate as an Admin/Owner (UX), and has an array of useful features and plugins to make best use of our time in both chats and calls. I currently work with a small staff, but plan to upgrade my account soon to be able to utilize the rest of the Slack features!
Please make the iOS app work with Gboard! 3/5
Please make this app work with Gboard. It never works. It fails every time. Please and thank you.
Slack Review 5/5
By Aks mesi
Love it’s simplicity of use, customizable icons and the look and feel in general
Bugs bugs bugs 1/5
Seems like the Slack team is focused on cranking out new features rather than improving quality. Slack has little motivation to fix things since most teams are captive once they go “all-in”. I use Slack daily, and it’s usually a frustrating experience.
Slack is Bomb 5/5
By Trevor Sut
Just started a new job that uses Slack and love it! I can from my last company that was ancient and using old tools (Skype, Jabber, etc.). Slack is super fun and an amazing messaging service. Love the app and keep the added functionality coming! 👍🏼🏆
Love this app 5/5
My company favorite
Found a “lesgo” gif from a YouTube vid that my boys and I reference all the time. Made my day.
Love the app 5/5
So many amazing features. Way more customizable than WhatsApp or GroupMe
Great idea. 1/5
By Apple letdown
An amazing idea, worked fantastic at first. Quickly this tool turned into a “call out” and “blame game” for our organization. A lot of information is shared daily which becomes overly distracting, albeit, occasionally pertinent. With proper application and use it would get me a 10/10, sadly failure to utilize a great application has lead me to give a great program a poor rating.
Very good for enterprise wide messaging and collaborations . 5/5
Slack has been very helpful in managing messages and the sharing of documents between our offices worldwide.
This is the suckiest rip-off version of collaboration ware out there. Asana does this fifty times better, or just whatsapp. Don’t touch this if you can avoid it.
Needs Improvement 3/5
Unread unstarred channels appear above read starred channels. This means that when i want to send a message to one of my most frequently used channels which I'm caught up on, I've got to scroll past however many unread unstarred channels there are (currently around 51). This stinks. Oh, I could search the list instead, but this also stinks. It seems like the developers might not actually use the application themselves in a real world way.
By Carl Peyton
Great for team collaboration 4/5
I use slack for several teams and it's extremely useful.
Behaves like an app in first year after beta 2/5
URLs needed for logins? Really clumsy login process?
Notifications that don't follow user settings?
I suspect slack is listening to experienced users perhaps too much and listening to newbies very little.
Why do we need to help out group membership URLs handy? Why isn't logging in enough? Sometimes it appears not to be.
Why do I get notifications for ALL group activity even tho my settings are only for direct mentions etc?
Initially confounding interface 5/5
By Harry vB
The first couple days might confuse you, but if you practice with it by making a page of your own, it all becomes clear how to use it.
Saving videos removed 1/5
With the new update they removed saving videos to the device ..
It went from “Team ... always use Slack” to “Team ... do not send me files in Slack” ..
looking for alternative app.
Good app 4/5
I use this app for work, so far I have no complains
Great business app 5/5
I liked the way it integrated everything business and social chat and many more
Quality app 1/5
Pretty good app
Great productivity tool 5/5
By Professionals LTD
Slack improved our communication across platforms... I tend to get better performance on my Android than iOS but it is still a superb communication tool. I use the paid subscription option and was impressed that I could recommend the free non profit option for a charity.
Love it 5/5
It is great for business 5/5
We really like it.
Great communication app 5/5
Pretty Sweet. 5/5
This app is great for larger groups of people focused on one end goal to communicate in multiple different groups in order to ensure efficiency. 5 Stars.
Great app 5/5
Makes work communication smooth and easy!
By Coach Houchin
I find this app very comprehensive and a great way to communicate multiple topics together on one platform.
Pretty good mobile experience 4/5
Fairly intuitive, actionable, easy to read.
Good so far, but how to enable notifications on iOS 3/5
Just downloaded and love this fresh new feel of the app. It works well, no hangs or crashes. But i am not getting notifications and slack is not listed in the iphone settings/notifications tab. How to enable realtime notifications on iphone7+??
My Slack App is stuck 2/5
Usually are use Slack all the time. I prefer the desktop version since it’s easier to navigate. But now my Slack on my phone is completely stuck in an empty workspace and won’t let me exit. Total bummer.
the first thing i notice, on iOS there are no notifications or any way form of knowing that there is an event happening or someone is trying to get in contact with me. I wish there was more of an iOS support. My leader has an android/google device and they are receiving notifications.
so far great app it’s very well organized no glitches or issues
Love it 5/5
Best communication platform ever.
I hate Slack 1/5
It really is the absolute worst. Is there anybody there dedicated to building a usable UI?