Best app ever! 5/5
Quick and easy. So convenient and you never have to speak to anyone! 😂 use it all the time!
Fix this and your golden 3/5
By App master2013
Should be able to use promo codes on cash transactions
The app works ok 3/5
The app works fine but it would be nice if it would allow promo codes to be used more then 1x
I like it. Use it for my local joint. Works well. Communication is good. Beats making a phone call.
Solid 5 stars 5/5
Slice does exactly what it says. We like our local shop better than the big chains, plus it’s just nice to have new options for delivery. Have used it several times, I have never had any issue with the order being correct or billing or delays etc. Solid 5 stars.
Soooo good! 5/5
It is so amazing and it helps you find pizzerias faster and delivers pizza immediately!;)
Great place! 5/5
By Angry dudes
Food is very good. Nice kitchen staff
Easy to use 5/5
The notes section could be improved. Could not see what I was writing
Slice life is the best life! 5/5
By Timber tumblez
Best and easiest way to order support local pizza🍕
$50 minimum! 2/5
By Wado Yonah
They won’t let me place my order unless it is over $50!!! Outrageous!
Location issues 1/5
I wanted to order off this app but It did not locate me once, I tried my location with other apps but they worked fine. Fix your app slice!
What’s not to love? 5/5
If you download the app, and tap the right areas of your screen in the correct sequence, someone brings you pizza.
What’s not to love?
Authentically Yummy 😋 5/5
Always, fresh to order, Authentic and yummy 😋!
Yes it’s that good 5/5
By Dogs obsessed
Delicious!! Best pizza in the valley. Great prices, excellent customer service, and speedy delivery. Download the app and ordering is a breeze.
Best pizza! 5/5
Best pizza I’ve found in town!
Customer service 👍👍👍👍👍👍 5/5
SLICE has absolute top notch customer service, I had a issue with a restaurant and SLICE went out of their way to make sure I was taken care of, rare act today. I will continue with SLICE because of this.
Terrible Service 1/5
I have ordered from the same Italian restaurant a couple of times and every single time I received a call from Slice saying that the restaurant did not have a driver available to deliver my order and that I could either cancel or go pick it up. It does not make sense to have that restaurant on the app if they are never able to deliver the orders, bad service and I will not be using Slice again.
Does the app accept cash?
App works great... service not so much. 1/5
I pre-ordered 19 pizzas yesterday for a business function 8 hours in advance. When I arrived at the restaurant (one that I visit about once a month) for pick up they had no record of my order and informed me that they had discontinued their relationship with Slice a week earlier. Slice charged my card over $150 but didn’t bother to tell me they couldn’t fulfill my order. Needless to say I was a bit stressed. The restaurant made it right with some fast cooking and a free IPA at the bar to calm my nerves. I’m done with Slice.
Credit card stolen 2/5
I used it for the first time yesterday and had a good experience, but I think somehow my credit card info was leaked as less than 24 hours later appeared shady purchases that I did not make. I’m not saying Slice is definitely to blame, but I don’t usually use my credit card online. PayPal and Apple Pay whenever possible. Let customers pay with Apple Pay and PayPal and I will trust the app again.
WHAT A NIGHTMARE ! 1/5
DO NOT USE THIS APP, I REPEAT, DO NOT USE THIS APP. This was my first time using this app and the experience was HORRIBLE. For starters, you set your location of your delivery and they give you all of these options to pick from. I then received a call AFTER THEY TOOK MY MONEY AND ORDER WAS PLACED, that the location doesn’t deliver and I had to wait 24-48 business hours for my refund. After letting them know this was NOT an option, she offered me a $10 credit the standard pizza amount for a pie is $12-$18. I ordered a special pie. I explained this wasn’t going to work either. A supervisor then offered me a $15 credit with a $3 off coupon. Being pleased with this option for my inconvenience, I then tried to order somewhere else. I called to see why i could not see my credit and the next rep stated he didn’t know but i would still be charged .50 cents to pay the pizza place. After being frustrated i spoke with another woman who was able to walk me through the credit steps and then she stated to tell me that the pizza place THEY TOLD ME TO PICK DID NOT DELIVER AND SHE HAD TO BEG THE PLACE TO DELIVER TO ME. DO NOT WASTE YOUR TIME OR MONEY. It took me an HOUR just to place my order now i have to wait 40 minutes for it to be delivered.
You go thru the whole order process and they say they don’t deliver to you when it’s a place you order from ROUTINELY and they do deliver to you. Whole process is poor and stick with usuals (delivery,seamless,grub hub). Don’t bother with this app
Every time i tried to order i was told the restaurant was closed, when i called the restaurant it was open. App is not wort it
Negligent and Rude 1/5
This company should be removed from the App Store.
My pizza never arrived. When I asked for an explanation they said our building was locked. This is a public building with an open lobby, so that isn’t possible.
The customer service rep said they would take no responsibility for non-delivery and would not refund the cost of the pizza or their delivery fee.
Now, after I’ve followed up, they have been ignoring my emails.
I have had this app for while. 5/5
I have used this app quite a few times from different locations and I have no major complaints. I like having the ability to order online and it gives me a general idea of pizzerias in my area. I like how some places have deals and it allows me to try them out instead of going back to the same place over and over again. It is a great way to explore what is around your area. I recently had an ordered cancelled by a pizzeria and Slice texted me and emailed me to let me know about the status of my order. I appreciate the costumer service!
Lack of cities 1/5
There’s no display of what cities this is and isn’t available in. Doesn’t seem to be available in Several big cities.
Took my money 1/5
Pizza delivery did not live up to their end of the agreement. Canceled before the food left the restaurant. Said they will still charge me. Called Slice All they did was give me the runaround and kick it back to the restaurant. Each blame each other. Disputing with American Express. Absolutely zero help or accountability. Do not use this app. You have no recourse.
Response. They sent a generic feel good response. I have already given them the details and called. Wasted enough time. Not worth it. American Express gave me my money back and then they got it from the Restaurant. Worthless way to order pizza.
Location doesn’t work 1/5
Tried ordering twice tonight, the app couldn’t tell the difference between 16th St in Manhattan and 16th st in Brooklyn. I input my address, and tried 2 pizza places, waited about 40 minutes each restaurant only for them to say I’m not in delivery range and cancel. Now I’m out 2 hours of not getting food, waiting on a refund to process, and walking to go get pizza I could’ve gotten hours ago
Beware of the lack of responsibility 1/5
This is the worst app anyone can use as a 3rd party to get food delivery! I had to use this app to get pizza delivered and became my worst nightmare. DON'T download this app unless ur life depends on it and then still dont!! 1st they dont try to fix their wrong doing and could care less about the financial hardship they put you in.
I was made to download the app cause of Hungary Howies delivery of online orders well slice choosed a restaurant location that was not a restaurant that delivers to my house, Sliced charged my debit card 2xs they cancelled one order then keep the other order making sure my bank account only has $5.00 in it. I have been waiting and trying to get them to credit mx account back but of course theres still not a credit on my account. Creating a major problem for me and stuck having no money or dinner for my son to eat; bring he's special needs and all he wanted was pizza and because of the stealing this money from me I was stuck to deal with a child with a temper tantrum and wanting pizza that I was unable to get cause Slice didn't do a immediate refund of my money.
I would of thought that this company would of been more compassionate to the situation cause it was their fault and would of tried to get the correct restaurant location and get the pizza I ordered and paid for delivered to us; but instead they did nothing to resolve the problem.
So don't use this app unless you want to be ripped off by them.
Ordered a pizza only to get a call 10 mins later saying the coupon I used was not accepted for online orders and only accepted when calling or walking in. Why in the ......... is there a coupon on the site if it’s not accepted online. The restaurant then claimed the coupon expired a month ago however I’ve used the same deal at least 4 times this month. If there are deals listed it should be accepted. Also that same coupon is listed on the Restaurants own website with an expiration date of 5/31/18
Great customer service 5/5
I had a question about an order I made 5 minutes prior. Via email, Nicole J responded nearly immediately. I am impressed by the expedient customer service and I will be using the app more frequently.
Too bad there is no place for “Zero” stars!!!
I place an order through the app, got the confirmation via email, and headed to the pizzeria, once inside the pizzeria, no one new about my order. Several minutes later I got a second email canceling the order because the pizzeria was closing early. Mean time, I was inside the pizzeria and it was NOT closed!
A solution to problem no one has 1/5
Super buggy app and very rude, unhelpful customer service. It’s so much easier not to use this app.
Great App! 4/5
It’s a great app helps a lot with the pizza place but I’d like to see what I order at least to remember if I order pick up or delivery cause sometimes I’ll forget. But other than that great experience.
Don’t use this app 1/5
Just call your local pizzeria. Slice never communicated the order despite charging and emailing us confirmation. Trusted and used this place for years.
Horrible service, they take up to 30 minutes to communicate your order to the restaurant 1/5
This app is a complete waste of time. I placed an order and luckily decided to call the restaurant to confirm they received the order. Upon calling I was informed they had not yet received the order. I called the app and they told me they would call and inform the restaurant right away, they also told me I should receive an email once the restaurant was informed. 10 minutes later after checking my email and no receipt found I call the app again, they told me the same story. At this point I decided to cancel the order and place it via phone with the restaurant.
This app is not like seemless or grubhub that automatically generate a ticket with the restaurant. Instead manual steps have to be taken to inform the restaurant. It may be job security for some but for the customer it is a complete disservice!
Customer service 1/5
By MAD OVER RATED
This app is absolutely the worst i contacted customer service numerous times about the places i order from on this app and it’s always about the lateness & when you tell them they always try to give you $2off or $3off bogus promo code that usually doesn’t work when in reality i want a full refund because my food took 2hrs become the pizzeria couldn’t locate their driver , please don’t waste your time with this app
The App is fine but... 1/5
By Jeffrey leppelman
The app is fine but the place I ordered didn’t follow my order. I ordered stuff and I put no mushrooms on the sandwiches and the Calzone but they did I went back to have them fix my order they wouldn’t so I was out the money because the order didn’t specify it. I showed them my receipt from slice they say it never came up that way.
Couldn’t ask for anything better in an app 5/5
Makes ordering super easy and convenient, absolutely love it !
ALWAYS FAST DELIVERY!! 5/5
Best pizza shop around me!!
Horrible customer service 1/5
Idea behind this app is great, but customer service is awful and rude. I could look past my orders being almost 2 hours late (!) but will never use this service after interacting with customer service. I’m still waiting over a month for a refund for an order they cancelled and insist I received (I didn’t). I’ve been on the phone with them a number of times without any resolution... usually rushed off the phone, “escalated” or told I’m a liar. And my local pizzeria never received my payment! Stick to better apps that aren’t stealing money from you or your local pizzeria.
Don’t download 1/5
Download Grubhub so much cheaper same places.. always on time ... slice is always late more than 30 min
Slice is Right! 5/5
Last stat I read indicated there are approximately 2.2 million apps available in the iTunes App Store. This one is like winning a mini-lottery of pizza! I mean, what else are you looking for? So many apps bite the dust after your 1st experience using them. And then they sit like the Island of Misfit Toys clogging up your phones, gathering digital dust bunnies.
Amazing customer support, ease of use, and your order pizza, you get the pizza. And if something comes up FUBAR, then support calls, emails, and then texts you...until it is right & cheesy. Make it happen people. Don’t delay, download today🤓
Easy food 5/5
Easy to use App and very quick.
waste of time 1/5
By Essent Gigantes
Tried to use the app because their website was completely non-functional and now the app only gives me a list of about 8 places in my neighborhood, all of which are insanely expensive. just google pizzerias in your area and call them—this app, for now, is essentially worthless.
edit: I’m asking you to fix your website and allow me to order from the many pizzerias in my area affiliated with you using the app, not asking how to suggest pizza places.
Support local business 5/5
Local pizza is one of the last bastions of non-chain retail left in NY. Let’s keep it alive.
Great app 5/5
By TJH Jr.
The app actually allows you to get the order the way you want it without having to actually call the restaurant. I highly recommend
Support local pizza joints! 5/5
By Keith M. Adams
The Slice app is terrific for anyone who wants to support local pizzerias and small businesses in general! Plus, it has offers for affordable pizza deals! Download this app!
Good app could be better with rating system. 4/5
By Dan D 098778
Add rating system for the pizzerias.