Adult content 3/5
Am I able to block adult content especially on the guest/child network?
Bug in app 1/5
I used the SHM app to disable access to the network on my son’s PS4. Now, when I try to Enable the device, I receive a message that says I “Cannot Manage Device, Please try again later”. Now the device is perpetually disabled on the network since I cannot change the status.
Can not login 1/5
At first this app was wonderful! However I am now unable to login after several weeks! Always get error code 600!
Smart manager results 4/5
I found the app. to be helpful and useful. I like easy navigation and what this app. can do in certain areas to give the best performance ever for your money. I will keep everyone updated on my continued use with it.
Buggy App 3/5
Seems like application has always had bugs, very erratic. I currently have two extenders connected and in use. However when viewing Advance on Network, sometimes display shows items connected to Extender and sometimes to Gateway when signal is actually coming from extender. Glitch is mentioned many times in recent reviews.
Been with DirecTv well over 20 years, Cellular and internet much longer. For past few years, service for all three products have suffered. DirecTv AM21 unable to edit OTA channels, Cell tower is two block away, signal down from 4 to 2 bars and internet infrastructure is close to 50 years old. Beach air and copper equal corrosion.
Awaiting arrival of fiber to home service. AT&T and Spectrum are upgrading services in our city. Whoever offers it first get my business.
Success with Parental Controls 5/5
It’s been a while that I had wanted to control my kids internet usage but was not able to without disconnecting myself from usage. Right now with the Smart Home Manager I cud turnoff their devices from the app and it works like magic. Right now the kids can slow down and get back control of their lives again. Thank you AT&T 🙏🏽🙏🏽
No more arguments... 5/5
By The Webber
Set up time limits and all is done. No more arguing with kiddos.
Does not allow signing in 1/5
Keep erring out that temporary system error and try later. Uninstalled and installed app again, didn’t fix the issue. Have become crap app
Poor Connection 1/5
The app is not currently displaying any information at all. I installed a new modem recently and cannot use the app to control anything at all. App update soon??
WiFi Data Usage Removed 1/5
The latest update no longer displays WiFi data usage, only ethernet devices are shown. Possible glitch or intentional action to prevent users from monitoring their data to avoid overage fees??
Experiencing temporary system failure 1/5
I am getting this error whenever I try to connect
Worst App Ever 1/5
Good grief, this app is just awful. Tried to change my password and it was a 20 minute ordeal. None of the information on my account is correct, not even the network name. It’s everything an app shouldn’t be but no surprise coming from AT&T.
Horrible waste of time 1/5
By Fell for crap
This app is just horrible. It works sometime and then other times it just decided I’m not a customer. Change the password and it will work again but then decided it has a system error. This is daily
Data shown is falsely generated 1/5
By Shikan The Mage
Data shown on the app is A LIE. Speed tests are not accurate. They ALWAYS say I am getting exactly 109/22, no matter when I test. But 3rd party speed apps say my speeds are slow and vary through the day. It said there was 5 devices on the network, but there was actually 8. ATT said you can limit and schedule device internet access, but that feature is not present.
Are you all high? 1/5
Not sure what you’re all seeing that I’m not. This app literally is worthless. It does not work. You open it, and it just loads forever and ever, then finally gives you an error message or crashes. It’s been that way for 6 months and through multiple updates. Does the same thing on everyone of my devices, including my wife’s. What are y’all doing different?
I cannot unblock some of the devices 1/5
Great APP 5/5
The app allows to view real credible speeds going into the router. Keep up the good work.
Has never worked. Two calls to AT&T customer service AND two separate tech service visits could not explain why.
Error logging in every time 1/5
Never worked. Error .300 every time.
AT&T does it again 1/5
I downloaded this app to help with my dsl service but apparently it is not compatible with my service.
AT&T is a horrible choice for internet if I had any other option I would take it. $140 a month for slow 3/mbs dsl is highway robbery
Blocking device 1/5
By Marcia's Computer
When I blocked a device from the WiFi, I am unable to allow access again.
By Men call me Dude
Provided functionality works really well. I would appreciate the ability to schedule access for certain devices. E.g. turn off iPad internet access between midnight and 6am.
Makes my berry tickle
Removed critical features 1/5
You removed the ability to view and track data usage and are redirecting me to the myAT&T app to view this information. Why would this feature be removed from an app that the main purpose is for managing my network and be moved to a marketing/advertising/billing app?
Useful but . . . 3/5
By AC in TN
The app is very useful in helping with installing an ATT WiFi extender, setting up a guess network, check signal strength, rebooting router, and other tasks.
But the wifi speedtest is grossly inaccurate. It constantly shows my speed at 60mpbs when safari web site loads real slow. I compared it to a no-flash speedtest web site which shows my speed < 2 mpbs.
Att please fix this issue.
Was great until it stopped working 1/5
Due to bad modems I’m on my third modem, the Home app tells me I don’t have an internet connection every time I launch it. I obviously have an internet connection because I’m using it.
So far the only response from AT&T (2months ago) was “we are aware of the problem and we’ll let you know when it is resolved” I’ve been using AT&T for decades I guess thinking they are actually interested in resolving my issue makes me delusional.
Works well so far! 5/5
Just downloaded and works as described
Remove wanted connections 4/5
This app should have an option to expel unwanted devices connected to the Wi-Fi
Poor application 1/5
Worked ONCE only. Has great potential but unfortunately does not connect!
Monthly fee 1/5
7.99 a month is BS comcast gives you a better one for free. We pay enough this is a big rip off !!!
Not accurate 1/5
Have tried repeatedly to log in to check my bandwidth usage, only for the app to tell me I don’t have any WiFi. Yet, when it directs me to a mobile page, there’s no issue whatsoever.
Never works 1/5
By Ra2017over the top
This app never can connect to my device
Don't bother 1/5
From the app to the Smart Extender to customer service, don't bother with wasting your time or money on either At&T or Direct TV. The second my contract is up, I'm ditching this money pit and going back to cable and whatever internet provider that's available.
I downloaded this app so I could kick my kids off so they would do chores or when in trouble I blocked my sons play station from the internet well now I can’t unblock it which is making me really mad I want this issue fixed
Give your information away 1/5
they use where you surf to sell advertising
Needs landscape mode for iPad 3/5
Has always done what it’s supposed to do for me. I just wish it worked in landscape mode on an iPad.
my password isn’t working again 1/5
trash software. every time they do an update it dumps my password
Great app 5/5
I love this app it has everything you will ever need no matter what the problem is it’s so nice having it all right at my finger tips
Not working 1/5
Trying to log in to my account and it keeps saying system error. I need someone to contact me Now!!!!!
Site easy to use 5/5
By not short
I liked the clarity and clean usability of the sub pages
Very helpful 5/5
I can see what devices are connected and I can enable/disable WiFi and change password or username very easily.
Doesn’t work 1/5
By dog bitten
I have an issue that recently started. The app says I’m not connected to the Internet even though I am. It then wants to connect me to a website to fix the problem! Doesn’t make sense to me.
Keep getting some kind of system error 1/5
By mad mom!!!!
Every time I want to sign in I keep getting a thing that system error. It keeps trying to FACE ID when I never allowed it. PLEASE FIX THIS!!!!
Almost never able to get device or network information.
User on guest network joined on my network 4/5
I have a wifi guest account set up for my son to use so I can shut it down at night and this way it wont affect our normal network. Well recently on at least 2 different occasions the system has granted him access to the normal network and there’s no way he knows nor could have guessed the password.
Great App!! 5/5
By Esteban Ovoedo
This app is great. It’s organized and it lets you manage your WiFi at home
Super easy to use! 5/5
Love this app - super easy to use.
Great App that works Just as it’s specified to; It only took a minute to set up a guest account connection, and easy to access WiFi link for my homegirls’ MOTOROLA XOOM
So far so good! Thanks to Russell awesome dude real professional!