This is really convenient and I really appreciate it
When Your Internet Works, It’s Great 3/5
By Col. Struckinstimer
The biggest flaw with this program is that when your internet is down and you want to troubleshoot, the app won’t load. Doesn’t make any sense why they would design an internet home manager that doesn’t work when your internet is down. Unfortunately mine is down too frequently...
Great way to see how much internet I have 5/5
Love the app guys
Not compatible 1/5
I installed this app and get an error saying my internet equipment, is not Compatible with SHM app, too bad it doesn’t offer/opinion to send a request to AT&T for a free upgrade or to send the request in and see if I’m eligible for a free upgrade and they’ll need send me a replacement or upgrade gateway with setup instructions!
The only issue would be is the DSL or Internet login info, as I hardly use it and need it, so I don’t remember what was setup for it, anymore, tho!
Me. Campbell 5/5
This is great.
Still worthless...technology is way behind 1/5
The fact that they have still not updated this app to enable you to control individual devices is ridiculous. I switched from xfinity to at&t because I was told I would not lose this ability (xfinity has had the technology for years)...WRONG!
Wish I could give zero stars... 1/5
This app doesn’t work. Keep having to reset username and password to no avail. Also says I need to be on my network which I am.
Not Ipad Pro compatible? 3/5
It only seems to work in portrait mode and not landscape, which is inconvenient.Please can you fix?
App doesn’t work 1/5
App doesn’t work. Can’t run any tests and can’t find network. Last worked on January 8, 2019.
Won’t work 1/5
App tells me I have Internet online – cannot get network information cannot get number of devices cannot use tools. In terms of using chat support, it’s either busy or off-line.
Gateway reboot disappeared?!?! 1/5
The only thing I used this app for was to reboot gateway ... updates app and now its gone
Doesn’t work. Hasn’t worked in a month. 1/5
Update needed. Please. App doesn’t work.
Temporary error has been a permanent issue 1/5
In the months that I’ve had the app on my phone I’ve never been able to sign into the app. I receive an error message: “We are experiencing a temporary system error. Please try again later.(300)”
App Can’t connect to router 1/5
By Att app not good
The app will not connect the the router, and there does not appear to be a way to fix the err. The Chat was no help either
Smart home manager 1/5
I downloaded this app and signed in and it says smart home manager isn’t compatible with my internet, don’t know why cause I have at&t internet
This app is worthless it says my Wi-Fi network is down and I have no Internet. But the funny thing is my home Wi-Fi network is working. so if it’s working how can my wifi be down.
This app is terrible 1/5
I have never been able to log in to did anything. I just keep getting a message saying there are temporary issues and to try again later. Another proof that AT&T is a bottom 10 company with inferior technology. Nothing ever works!
Need improvement 5/5
By Dharti Dhak
App is excellent but need improvement like hourly setup feature. Would be great if I can choose hours from 10 pm to 5am etc to enable the devices, which are connected to the internet.
App has not worked for months 1/5
App stopped working and now gives an error and won’t let you log in.
Easy and intuitive app 5/5
I’ve only been using this app for a few weeks. The only problem I’ve experienced is not always being able to use the speed test on the first attempt. Other than that the app runs as expected and is easy to follow the data.
I need this app for my internet with AT&T and it has been saying “We are experiencing a temporary system error. Please try again later (500)” for the last three days
Love this App 5/5
By Tracy Rowell
It’s been very helpful handling all of my home internet needs I love this app thanks Att it’s helpful even away from home
Great App 5/5
Very functional application. I love it.
Good app but room for improvement 4/5
This is a good app and allows you to see what all is connected to your internet gateway. Att is on the right track with this app. One great improvement would be if the app allowed the user to block/allow any of the devices on their list from connecting to the gateway at any time. This way if the user wants a certain device to be blocked access to their network, it would be as simple as using this app to block it. Please add this functionality to this app. Thanks.
Never works 2/5
This app does not allow you to log in. Why have an app called “smart home” if you can’t log into it.
Device turn off 3/5
They should make it where you can turn off a device when you want.
My internet connection 5/5
By My golf trip
With a little assistance from AT&T, we were able to successfully set up my home network. We were successfully able to connect all devices do that Network. I’m completely satisfied with this app.
WiFi app 5/5
Just made aware of this. Very handy to analyze system and make system changes as well
Service installation 5/5
Michael was a true professional with the installation and was very courteous.
App suddenly stopped working 1/5
By Uncle G in Shelby Twp
After a couple of months of flawless results, the App simply stopped working (error code 403.400). Here's hoping AT&T will spend some time investigating and repairing the App!
App doesn’t work 1/5
It keeps telling me that I need internet connection for it to work and I have internet with AT&T
A nice surprise from AT&T 5/5
By Zach Da Mac
This app is actually pretty useful when trying to tweak WiFi and diagnose spotty coverage in your home, and to see what all is connected to your network. It’s much more convenient than having to jump onto the actual router system page and can give some insight that the router controls can’t. However you will still need to edit settings from there, but the app can take you to it if you want to mess around with it on your phone.
Delete and reinstall the app 5/5
By Michael WN
Deleting and reinstalling the app allowed me to login after the last upgrade. All the features work after reinstalling.
I am just learning how to use this app. Will re-rate after I have used app more.
Can’t log in 1/5
Can’t even log in. Get an error code. Is this happening to anyone else? My password works for all my att accounts
Ok app 4/5
Like the app, would be nice if you could boot devices or temp block from the network. Want to boot my kids from network when they play too much fortnite 🤷🏻♀️
ALSO JUST UPGRADED TO IPHONE X FACE ID GIVES LOGON ERROR
Stopped showing connected devices. 1/5
By Miss Widow
Exactly what title says. It randomly stopped showing connected devices. It just has the loading circles but won’t ever load. I tried deleting the app and reinstalling but nope. Please fix this!!
Can’t even log in 1/5
Getting a 500 error for the last several months. Everything I see from searching the issue is changing users passwords which I have done and reinstalling the app which I have also done.
Please fix as it was a good app when I could access it
Love this app! 5/5
I am able to manage all the devices and see the usage for the entire family!!
Doesn’t work — receive error messages 1/5
I was directed to download this according to the instructions I received in my UVerse Gateway box. Upon downloading, and attempting to log in, it tells me “Uh oh. Home Manager isn’t compatible with your internet service. (403.402)
So yeah, not worth the download. I had to manually change with WiFi network’s name and passwords. This app is useless as is AT&T’s tech support and customer service.
Not good. Thank you so much. 2/5
Always a temporary system error 1/5
I can never log into the app or online. There is always a ‘temporary system error.’ message.
DEVICE NOT COMPATIBLE ‼️ 1/5
By Obey Liayah
My Modem/Router Is Not Compatible Can U Please Add More Gateway Devices To The App Or Make Another App For ATT Access Internet I HAVE TO $5.00 ACCESS INTERNET THROUGH AT&T
Terrible app that never works 1/5
AT&T boasts about this app but it never works and just times out. I won’t complete the speed test or WiFi test. I just keeps saying they have problems with their server and to try again later.
Easy to use
Ability to control certain devices WiFi 2/5
This app does not let you control specific devices WiFi; however xfinity allows that. Something to learn from them and incorporate in this app.
Unable to sign in for weeks 1/5
Been “experiencing a temporary system error” for a month. Now the app has started locking my account every time I try to sign in.
It works. 5/5
Devices aren’t blocked. 1/5
I attempted to use the devices blocked from the internet. All the devices that were identified as blocked were able to access the internet. I don’t know what other features don’t work as that was the one I was interested in.