It’s a mixture of good and bad. 2/5
This app is great for running speed tests and checking which devices are connected to your account. However, when it comes to blocking and unblocking devices - it gets stuck and doesn’t work accurately at all. It ended up freezing my device(s) and even after deleting and reinstalling the app I had no luck. I finally had luck, after waiting a week and Voila, it worked.
I’d like the option to give those connected times
They can only connect. For example limits Monday through Friday off at 9 pm on at 7 am. And weekend limits per device depending on who owns and uses the device connected. And it also takes so long to enable and disable and load this app. Why is there such a lag?
A very useful and convenient tool 5/5
This app allows you to seethe current performance of your wireless network and track all of your devices. Even has the means to have ATT select the best channel for you. If performance drops you can select it again/ ln real time.
No longer accurately shows connected devices. 1/5
Seems like every update brings problems. Can no longer connect to get device information. Is this a problem between app and gateway software?
It’s great...when it works 3/5
More often than not, I get an error message when logging in saying there’s a temporary system error. Only way to clear it is to delete and reinstall the app. Fix this and it’s a 5 star rating.
I love it 5/5
By S Samuel
I love this app it really helps to show who is all connected to my WiFi
Excelente por ahora 5/5
Me agradó mucho
doesn't show proper real time usage anymore 3/5
i've been extremely happy with the app, but all of a sudden, the app doesn't show actual usage on the phones and laptop connected to the net, and it used to. only shows the data used for my printer, but the gig usage keeps going up, as it should, for overal usage. would love to see that bug fixed for the next update.
Good App 3/5
This is a decent app but it needs to work in landscape mode not just portrait mode. Very annoying when you want to use a app in landscape mode and it only works in portrait mode.
Excellent app 5/5
Very Useful for Network Analysis... 5/5
I use this app to see which devices are connected to my home’s wired and WiFi networks. I especially like the speed test. It gives me a clear view of downstream and upstream rates. I have used many of this app’s features: all are worthwhile features. This app helped me to decide to purchase a WiFi extender for my home’s second floor (wanted a stronger signal for my home office).
Highly recommended for those who use AT&T as their ISP. It will allow customers to evaluate the health of their Internet service.
Great app 5/5
Great compliment to the att suite.
The updates didn’t help 1/5
By Lita as in Carmelita
Even after updating a few times, this app hasn’t let me log in since 2018! On top of that, my AT&T internet is so slow that I can’t even finish watching my movie and I’m paying $80 a month for it! I’ve rented an amazon movie I can’t watch because the internet is too slow and I can’t check it because I can never log into the smart home manager. Bummers!
Amazing app 5/5
After my WiFi was hijacked I downloaded this app I had 12 devices connected to my WiFi. This app helped me rename and make new passwords and block all devices I didn’t authorize. My service has improved my speeds are faster. I had no idea for 3 months 2 other households were using my internet. I’m loving this app!
Awesome app. I really like it
Rebooting 5268AC router from app bricks the connection! 3/5
Fix this app! I have used this app to reboot my router twice. Both times it messed up the connection on reboot and required manually unplugging the router to fix. What a piece of junk.
The Best 4/5
I love the flexibility this app gives you. I love the ability of blocking devices from the internet. It makes managing my kids internet usage so easy.
By Area B
This app is excellent, intuitive and easy to use
MANY "VERY DETAILED" CAPABILITIES 5/5
By SRL II
This app has helped me solve my intermittant WIFI.
Can’t even log in 1/5
No matter what route I take to actually log into this app, whether its “forgot password” or calling customer support (to which they respond by sending a text with a link to change passwords for the my att app to no avail). I have yet to successfully log in. It is almost like it doesn’t want me seeing something...
Helpful app 5/5
The app itself is user friendly and gives you what you need. From your account info and checking your bandwidth levels. Easy to change cable box and internet box names to suit your personality. Great job!
Zero stars 1/5
By Slinkys Are Fun
I haven’t been able to use the app for months. It reads, “service issue detected” even though there are no issues. I’ve tried every suggestion and nothing helps!! There was an issue months ago when rodents chewed through wires at the front of our neighborhood, but that was resolved quickly. Ironically, when I called there was “no issue detected” and I was told it would be 7-10 days for a tech to come out b/c of the holidays, but once they figured out it was our whole neighborhood they were out within the hour. They didn’t care that I work from home and require the Internet for my job. Go figure!
Special request and idea 5/5
I just wish it would bring back the data usage per device that is connected to my modem. And another cool thing would be to view all device history that has been connected to your modem also.
Very nice app! 5/5
By Bill & Patsy
I am deleting my prior critical review. This is now a very helpful and user-friendly app! I highly recommend it for understanding and managing your network. I was especially impressed with how sweetly it configured my range extender! It took a while, but it did all the work. Very nice!
App is tricking folks 3/5
By End user 57
The speed test from the app test modem to system. When you really want to test speed from your device to system. Therefore results are only part true, not the full picture.
Doesn’t work 1/5
The temporary issue, whatever it is, is starting to become long term. I’ve been trying to login since Monday to no avail. Would rate no stars if I could.
App doesn’t work 1/5
By att customer 1
Don’t waste your time you can’t even login it gives you error code all the time
Mac addresses 3/5
By mac adress and uses
Comcast app allows you to see what MAC address are for each device to see what’s being used and how much that device uses this app doesn’t allow that info
Doesn’t Work Properly 1/5
Fails to fine device and network info 99% of the time. When it does find the info it’s incorrect.
Won’t Log In 1/5
By UAL Fan
Every time I attempt to log in I get an error message saying technical issues. Please correct this!!!
I love my service 5/5
I absolutely love the service but the customer service is 2 at best. I haven’t witnessed any outages and my unlimited is actually unlimited. This app just helped me change my information with ease. I’ve blocked devices which this isn’t even a feature I knew existed prior to this download so a+ for the app d- for there customer service.
Check Wi-Fi 3/5
By Toya N.
It doesn’t give a lot of information about your wi-fi it show how many devices that are connected it doesn’t give exact devices that part you have to figure out on your own.
New modo 3/5
Somewhat better signal
Doesn’t work 1/5
By Ez dream
Keeps giving me an error that I need internet service, but I am connected to the internet through the WiFi I want to see. Had to call support to update network name and WiFi password.
Doesn’t work 1/5
By Hindi music radio
Application stopped working for me since past few months. All I get is this message “Uh oh. You’ll need working internet service before you can sign in using your AT&T access ID and password. (403.400)”.
I have tried website as well, but no luck. No support to resolve the issue.
Home app 1/5
By Fishing magician 1
I can’t ever open it
Excellent app 5/5
By TN Beach Girl
Helped resolve issue.
App still has some bugs 3/5
App for the most part is very informative when it works. Some of the features don’t work like WiFi test. Speed tests works the first time. It shows you how bad At&T’s WiFi really is! Speed test takes forever and then when you re run it, it says there’s heavy traffic & a server problem. Also shows how my AirTies doesn’t do anything, and I’m wondering why I even have it.
ONE THE WORST APP EVER!!! 1/5
It takes an eternal amount of time to do a simple task.
Please have detailed update notes 5/5
Please always stay detailed in what you’re updating
It was easy to fix all issues with this app 5/5
It’s a great app I didn’t even have to guess everything was intuitive.
Great when it works 3/5
The app let me change the gateway name and password. It shows all devices currently connected. It also shows the data usage history by device. Each feature works well when it works. Each feature fails on about 30% of all attempts; perhaps the app occasionally times out on our slow 3 Mbps DSL connection. If every feature worked every time, I would give 5 stars
App not working properly 3/5
I ah e a iPhone XS and every time I open this app and try and use it it says we’re experiencing a temporary system error please try again later is anyone else experiencing this I hope it get fixed I loved the app before all these problems came about smh
One of the best network manager 5/5
So far I’ve been having good experience using this app, I been able to check not just your WiFi speed but your devise speed, I don’t know how accurate the results are but they give you an idea.
Internet is offline! 1/5
But I’m using my internet to submit this review! App won’t allow me to do anything since my “internet is offline.” It should say “This app is not working.”
Not hacker proof 4/5
I only failed to give 5 stars due to a hackers ability to impersonate that the device has been blocked according to the app, but when verified on my desktop, the device is still on.
However, there is the possibility that my device as it appears on my net may actually be impersonating my computer as well!
This is very helpful for managing my usage
I very satisfied with this aplicación
No way to make this work 1/5
So I have downloaded twice. Had to request my userid, put that in and get the message ‘uh oh, you need working internet service’. It actually says uh oh. No clue how to make this work or what the real problem is. Uh oh.