Doesn’t work 1/5
App isn’t working at all and I’ve tried deleting and redos loading it multiple times. Even the at&t technician couldn’t help me.
Best Crashing App! 1/5
This app hasn’t been working since the last update.
App not working 2/5
Ever since I downloaded app it won’t open. It loads then closes out by itself. I’ve tried to uninstall & reinstall & it still doesn’t work.
BLUE SCREEN 1/5
after an update the screen is now just blue nothing happens please fix!
App stopped working 2/5
I've had the app for the last few years and is set to auto update on my iPhone sx max.
I depend on my internet in large amounts since I'm an inbound call agent . Needless to say my app stopped working and shows a blue screen when I press to use as usual. I checked to verify an update. But there was not. I've updated my device so that was ruled out
I also restarted my device, still no success.
I even uninstalled and reinstalled it.
It's very frustrating . Second thing was when it was working it would also disconnected my wifi extender almost around the same time daily. After similar rain dance for the app it still does this . But can't do anything until the app starts working to solve either problem.
It would be appreciated to find some resolution and learn why the app seemingly stopped functioning.
On a side note I am quite disappointed that this company really had not performed as reliable as it presents itself. And instead of acknowledging this they give us an app to say we can trouble shoot ourselves instead of call them. So basically service isn't reliable so here's an app to help with petty issues that may consume too much call volume .
When people depend on a provider we expect it to be available without so much interference or loop holes. May as well have a hampster running on a wheel inside out routers. At least that's what I imagine.
Update messed app up 1/5
I am unable to open app. It was working good but now all I get is the symbol showing it’s trying to open but it won’t open. I have deleted and reinstalled it but still just the spinning circle as if it’s trying to open
Upload speed test routinely fails 3/5
Smart home manager can access AT&T router to list devices which is good, but the speed test usually fails with a ‘technical hiccup’- ‘hiccup’ is a patronizing term - report the problem code.
I can run a speed test with a 3rd party app and it all works.
I wish AT&T would spend more resources on making the app work and less on hacking around the login screens. This would bring the app to the quality level of the Internet service.
Last Update Not So Good 1/5
This app worked relatively well until last week’s update. Now login is much less smooth and some functionality isn’t as good.
Never works 1/5
I’ve had to delete and re-download this app so many times. Even doing so the app NEVER works. What good is it if it has only worked one time which was the very first day? Don’t waste phone space for this app.
By "JEFF T"
Can’t log on app keeps crashing.
Tried signing in app this morning, the app continues to crash
Crashes on iPhone 8 Plus 1/5
Works fine on iPad. Crashes on iPhone.
Cant adjust profiles. It freezes and crashes 2/5
By Joey Tsunami
Was fine, not ever great, especially compared to other provider apps I’ve used. Strange to navigate needs a whole redesign now though because even though I updated it, I can’t even adjust my kids profiles for the past two plus months. It just freezes and crashes. Even before this I was very disappointed in the limited settings available.
Great useful app 5/5
By Jose tejada
Just a blue screen after update. Useless. 1/5
After the new update the screen just stays blue now. It’s become completely useless. Was useful before the update.
Still new to me but cool! 5/5
Cool app so far! I like to be able to control usage and pause items that are not being used. Also the fact I can see what is within my network and create profiles per person. It’s smart and intelligent and puts you in control for better speed.
Stopped working on iPhone 1/5
Doesn’t work for me anymore now that they have updated it!
A + 5/5
By THIS APP IS OUTSTANDING
I love this app
New update 1/5
By Chas Linder
After updating to the new app I cannot save password and/or use touch to open.
Please fix so I can give the app 5 stars.
Since last update the app is crashing. Uninstalled and reinstalled going to a blue screen then crashes.
Update has broken app 1/5
Since recent update (this week) app is crashing every time I launch. I have deleted and re downloaded and still broken. Please fix.
App crashes and log in never works 1/5
Log in never works. Same log in has been validated by ATT rep. App crashes all the time. Should be called stupid home manager.
Blue screen of death 1/5
By aka andi
Love the app when it works. After about 3 uses the app shows a blue screen and does not work. I have rebooted phone, deleted and re-added app 4 times, cleared cookies. Only shows a blue screen with no info. Sadly disappointed.
Not working!!! 1/5
This latest app version does not work. Open the app and it forces close eveytime i have deleted the app turn my phone off turn the phone back on then reinstall the app does the samething.
great leap backwards! 1/5
app was iffy, now it is confirmed junk. does not update devices, drops, cant touch sign-in.... following the path od DirectTV?
ATT seems to take a small step forward and a huge leap backwards!!
Blue screen of death 1/5
Cannot load any page, it just stays in the blue screen after checking for updates
Tried restarting my phone, deleting abs reinstalling the app 3 times, switching between WiFi and cell connection (iPhone 11 max on ATT mobile service)
Everything else on the WiFi and phone are working as designed so it’s not the WiFi or my phone. Just a bunk app
New version crash 3/5
By Delly Wang
This newly updated version crashes all the time. Can’t even open a little bit
App isn’t working 1/5
By Born Tay
App isn’t working and I paused some electronics that I can’t unpause now 🤬🤬🤬🤬🤬🤬🤬🤬
App cannot open....fix bug please 1/5
App crashed upon opening and immediately closes. Please fix
Totally messed up 1/5
This last update complete jacked this app. It says checking for update and it’s either stuck on the blue screen (reminded of Windows blue screen of death) or just dismiss the app altogether. A bit more testing would be good before releasing stuff.
Smart Home 5/5
I absolutely love the App, Just everything about it is amazing.
App keeps crashing 1/5
I updated my Smart Home Manager app today and now I’m unable to open the app. It keeps crashing when I select it. Please fix this!!
app will not let me sign in. It used to work three days ago. Now it doesn’t recognize me 1/5
It doesn’t work. Even after 3 app- erasing and re installing
Started crashing today. Please fix!
Pretty simple and very useful 5/5
By magnum lj
I couldn’t think of a better app for my internet service, so simple to follow and friendly interface.
GREAT AND EASY 5/5
I love how easy it is to use and how quick I can make changes to my network all from this app.
Best easy app 5/5
I love the ease of use of this app. It gives plenty of options for me to monitor my kids usage and whoever tries to access it. I can control it from anywhere!
By Done with blast
Finally something that works well from AT&T. I love being able to change your password and to grant permission to those who want to use WiFi. Although it allowed my son to set up his work computer without my permission, it gave me the opportunity to block him if I wanted to do this.
Great app! 5/5
So far, I love it! It’s been very helpful!
Nice app to keep track of your network. 5/5
Works as promised!
Can’t even create an account 1/5
I have deleted and redone loaded the app three times now. Whenever I click “New user” it gets stuck on the loading screen but never loads.
Nice way to manage devices! 4/5
Smart Home Manager is a nice app to use for the WiFi devices in your house. Easy to set up and use! The “at a glance” page gives you all you need to know in a single easy, to understand snapshot.
Great app 5/5
I am legally blind and the app is very simple and easy to navigate. I really appreciate that.
Information is easy to look up and accessibility throughout is done very well.
Absolute garbage. 1/5
I have a system with two extenders close to the gateway that are run off of wifi, and one extender that is far from the gateway but runs off of a long cat6 cable from the gateway.
Long story short , just pray that the power doesnt go out. Everytime the power goes out, all extenders will show green lights and after resetting individually, the Smart Home Manager app still says all three are offline.
The earlier version of this app worked flawlessly. It used to be where you had an actualy roadmap style interface to see an actual MAP with straight lines showing wired connection, or dotted lines showing WiFi connections to other extenders/devices. This new version off the app is absolute crap and does not hold up like the old version used to. It doesnt matter if you close and reopen the app as it will just show you the same results and troubleshooting procedures.
This app is great
Sign in issues 1/5
Can’t sign into account. Got a new phone and forgot my info so I requested ID and new password. Get both try to log in and nothing. I get an “uh oh, this user of is not associated with ATT” regardless the fact that I have been a customer for 4 years. Can log in online but I can not see my services.
Loving it! 5/5
This app is very simple to use and very effective. I’m loving it!
Greatly helpful app. 5/5
By Laxman Penmetsa
I have never been thankful to any other app on appstore like i am for this one.
It helped me resolve unstable connection issue with smart chat assistant which directed me to live agent seamlessly. I was able to detect devices getting weak signal, scanned for weak spots usinv the app and move the apple tv away from the speaker which made it receive a strong signal and no more buffering of netflix. I really love this app. Its like having a professional at home anytime.
Never managed to login 1/5
By pablo escko
After 4 hours on the line with at&t support I gave up and chose a different internet provider.
Horrible piece of garbage.
Billy Bob 4/5
By tongue do
I guess it’s OK if I don’t have no more problems with my Internet so far I’ve had two problems every morning hopefully you guys took it away or I might get it