What a waste of $! 1/5
By Andorian Nationalist
Purchased the premium for 24$, it worked for like a second and a half (it was nice while it worked). Then it won’t connect to my TV/keeps disconnecting. There’s no app on my phones desktop nor is there one in any folder that I can find for this app.
It’s a complete waste of $ abd now I have to spend hours figuring out how to get a refund for a app I got 30 seconds of use from.
Very annoying app 1/5
Save yourself and get the Samsung smart tv app
Ripped off 1/5
I paid 24.99 and the app doesn’t work
Lots of issues and bugs 1/5
Forces you to pay $25 if you want to use it correctly. Difficulty connecting consistently. Very delayed responses with video and pictures. Everytime I open the app it thinks I’m connecting from scratch but then after a couple minutes catches up with itself.
This App has a subscription option for full use of the app with lifetime updates. I may not own my device that long and don’t need it. Terrible idea with the purchase of a physical product. In my case a TV. Phone apps to control devices should be free because it requires the purchase of a physical device to be used.
Total BS 1/5
By Grand PaPa TX
I assumed (yes I know the old saying), since it recognized my TV it was going to work. It doesn’t and I approved the one time purchase of $25. Stupid on my part, do make the same mistake.
Not liking it 2/5
Just purchased to use with my new Samsung 4K UHD TV along with my (up to date) iPhone and i have to tap the selection several times to get a response if i get a response at all. Hopefully it improves, otherwise definitely not worth $25
Terrible app 1/5
I tried to send an email to their service department and it will not go through. I am now using the robots because of a terrible app.
Paid and never worked 1/5
By david burnett stolen
Paid for app. Tried to hit next. Would not do anything. I would like someone to text call or email me about a refund.
Can use only if you pay 1/5
Stopped working completely. Puts up the paywall every time I try to use. What’s the point.
BUYER BEWARE 1/5
We’ve gotten used to having phone remotes with our Roku so it seems to work fine. But for $20 this doesn’t work half as well as the free Roku remote. if you can’t click into the search bars and type on the keyboard from your phone, what is the point!?
Update: after several days of trying to use this app, it’s completely worthless. It won’t connect or stay connected. It doesn’t see the TV most of the time. It needs to be authorized FROM THE PHYSICAL REMOTE which makes having a secondary remote useless. The functionality is poor. And on top of it, the section of your webpage to report problems or questions is broken, which means you know it’s a bad app.
Have requested refund.
App doesn’t work 1/5
I have to shut my phone off every time for any of the buttons to work. If I try to use the volume button it doesn’t even go up or down. Basically a complete waste of money and time. I would not recommend anyone downloading this app.
Eh, so so. 3/5
When it works, it works decently. However, it doesn’t work as often and as well as it should most of the time and it’s incredibly frustrating.
Will not work on our Samsung TV 1/5
The tv paired so I purchased the subscription, but now the remote will not work.
Hard to install
Buying a subscription 1/5
By YoungGunz Trilogy
Buying a premium subscription so i can use my phone as a remote. Makes no sense. None. But its cool tho. Why would ads be playing on a remote app
Basically forces you to buy premium smart tv remote 1/5
By ALFRED SEYITAN
Later it just forces you to buy premium smart tv remote please fix it and stop making every nickname taken
Doesn’t work consistently 1/5
By Lashawn bernard
Apps don’t load and you can’t access Peacock
Spaming me with premium 3/5
The first time I got it it was good!
Few days later I try to use the app again and then it started to start spamming me with ads and I couldn't even press a button
Cannot find the 123 button 5/5
I purchased this app for 20 usd, and it seem to be buggy. It seem to freeze when I switch from the App to another. I need to then kill the app and restart, not convenient.
I also cannot find the 123 button so I can type in a channel and go direct instead of having to scroll down a pile of channels.
Please advise if there will be a fix for this.
How the actual FORK do I use this if I have to use my original remote to press ok??? WHY WOULD I NEED THIS IF I COULD USE MY ORIGINAL REMOTE COME ON
No keyboard! 3/5
I bought this sonI can avoid the annoying pick the letter writing. But this has no keyboard!
Samsung Temote 1/5
Bought by mistake
It’s better to buy a universal remote which is much cheaper.
Tv already has to be on 1/5
20 bucks gone to waste
Too many ads, and most features don’t work 1/5
One of the worst apps I have ever used. Now the system doesn’t want me to leave this review, so it refuses to let me past the “pick a nick name” screen!
Does not work 1/5
I downloaded the app and after nearly a dozen attempts to connect to my television it supposedly worked. Unfortunately every time I attempt to do anything I am prompted to pay $20 for premium. I can’t move the cursor on my screen, can’t change volume, and with that I’m giving up on it and deleting the app. Waste of my time.
You’re better off buying a real remote 1/5
Paid $20 for this app and it won’t even find/connect to my TV, how do I get my money back? Smh
Emanual failure 1/5
By emanual won't open!
Can’t load & open e-manual!!
Don’t download this! 1/5
This App is absolutely trash. It doesn’t work. You need to search for your tv repeatedly even if your phone and tv are on the same wi-fi and when you finally do have them synced the actual remote won’t display on your phone. The biggest and dumbest thing about this app is , most of you want to use your phone because you can’t find your actual remote or Samsung remote is broken , 😒 you still need your remote to even attempt to use your phone as one.
Waste of $20 2/5
My stock remote carked out so I downloaded the free version of this app. Eventually it just completely blocked me out behind a paywall so I spent the $20 to unlock unlimited use with no ads thinking I wouldn’t need to spend the money a new remote so why not. Little did I know that switching to any other app on my phone would completely disconnect my TV to this app and not only would I need to reconnect but I have to completely shut this app down and open it again, refresh search a few times until it (hopefully) detects my TV and then reconnect. Don’t waste your money, just get a new remote
It’s ight 5/5
Not for all Samsung’s 3/5
If like a refund, please. It didn’t work with my Samsung. Thanks.
Good app but it needs fixing. 🧐 2/5
If u try to offload the app and reinstall it they will get you out of the remote and then you have to start over
This app isn’t working for me 1/5
My remote app is literally just not working and it is connected to the correct tv
Didn’t work on either of my Samsung TVs and charged me $20 for premium. Please send me a refund 1/5
You Can’t zoom in on pictures you project on it 1/5
Refuses to work 1/5
By Empress Saki
I paid $20 for this app to use with my tv when I lost the remote used it for a while went to go use it again and now it’s telling me it is no longer available in my region ! To say I’m ticked that I can no longer use something I paid for is beyond frustrating
Connecting to my tv 1/5
By Kël Kël
How do I get past where it says “Please use your tv remote to allow and give permission to connect your device to it?”
Apps junk 1/5
By BillBob jones
App is junk
A Waste Of $20 1/5
I downloaded this app because Samsung suggested I do. I paid the fee so I wouldn’t have to deal with ads and I could just tap the app from the list on the phone remote instead of scrolling through on the tv remote. None of my apps show up and the remote app keeps freezing. I’ll see if I can a refund because this app does nothing for me. It’s not even convenient.
Absolutely not what I was hoping for 1/5
I purchased this app to control my new Samsung Series 8 TV on my iPhone as I don’t plan to hook it to cable, but use just WiFi.
It works great, but the moment I put the phone down and the phone screen sleeps, or I use the phone for another app, the remote freezes and won’t work. Have to close and reopen the app every time I want to pause, rewind, etc.
Won’t work - Don’t buy!! 1/5
I paid the $20 and it won’t work. I got it connected to my tv, but none of the features will work. I did get it to cast my videos, but I can’t turn it off or on. Volume won’t work, and I can’t use any apps like Netflix ect. I will contact Apple and let them know
This app is A FRAUD 1/5
By U O E
Don’t download it’s not a real app. It’s nonsense!
DO NOT PURCHASE 1/5
After misplacing our remote we tried several free Samsung apps to try a find one that works. This app reacts slowly to commands and due to that we accidentally purchased the app. We did not even know that we bought it but decided it did not work well with the hang ups. It also looses connection the minute your phone goes to sleep making you go through reconnecting process. A day later I receive my Apple receipt saying I purchased app. I immediately sent in a refund request - $19.99 was way too much for something that does not work AND was bought because of the apps freezing up. !!!!!!!!BEWARE the company will not refund your money!!!!!!!
Very sad that they have a SO-SO product and won’t give refund. The company is not very respectful in my opinion.
Very bad remote 1/5
Very bad App Remote & I thought it was by Samsung And free but I been fooled of paying US$ 19
Doesn’t work. Disconnected ever second. Why bother.
Good so far 5/5
Works so far
This app is useless. I lost my remote and was relieved to see that there was an app available, only to find out that I need the physical tv remote to use the app...