By Jack dunham07
Maybe someone can help me but I have a 5.5k account so I made a new one and it locked me out for spam many times for not doing anything I would just be using and and then it was show the log in screen what do I do?? This bug needs to be fixed and I am very disappointed
Good app 5/5
I love this app it is amazing
Snapchat freezes and crashes at least 4 times a day when I try to go back into the app it freezes my whole phone. UPDATE YOUR APP!
hacked account help 5/5
i had my account hacked and i emailed snapchat support. they takes ages to answer and honestly it’s quite frustrating that it takes so long for them to answer. the second it happened i emailed them i didn’t get an automated response for another hour. then after i followed their instructions so they can help i haven’t gotten an email. so how can i enjoy something when i’m not getting the help i requested!!!
SCAMMERS PARADISE 1/5
My friend had their account hacked and now a scammer is threatening her friends and Snapchat has done nothing to get the account back to her. Terrible app.
Dark mode 4/5
Every other app got a dark mode but y'all DON'T, GET IT TOGETHER! Please.
camera issues 2/5
By Char winstin
the camera is very zoomed in for iphone 11 and X users. if possible, the camera should be zoomed out like it used to be because now it’s just too close to your face.
MAJOR privacy concerns 1/5
I love Snapchat. I’ve used it for several years now and it’s super cute, the filters are great, and it’s really easy to keep up with my friends.
However, my experience with a privacy concern TODAY has made me really hesitant to continue using it. After a nasty falling-out with a former friend, they doxxed me— releasing my private home address to all of their Snap friends. I, along with several friends, reported the post to Snapchat administrators as both “an invasion of privacy” and “I/someone else is being bullied or harassed.” After 16 hours, the post still remains on their story— over half the time a story is visible for. I am unable to see how many people now have my private address, and I can only guess as to what they might do with it; this former friend has a particularly nasty posse. I am also unclear as to whether ANY action has been taken by the administrators at Snapchat. The complete lack of a response to such a major and urgent breach of privacy has left me feeling unsafe and mistrustful of both Snapchat and other people who would potentially take the same action against me, knowing that there would likely be no help from the platform. If Snapchat does not put measures in place to remove security and privacy concerns quickly, then other users are at risk of the same actions.
Let kids 12 have Snapchat 3/5
By Because of Winn-Dixie
Why is it 13 and up can you let kids 12 have Snapchat
Login is Trash 1/5
By sam is anger at snap :(
I have 3 bars of WiFi but it says no connection and I can’t even log in even tho I just downloaded the app ; Same thing happens on cell service
Transparency colors 2/5
Put the transparent color option back on
By KADE REAM
I’m not gonna stop bugging you guys about the fact that you keep on updating but never letting us change our usernames. It’s annoying so please. No one wants to have to start all over.
Drawing issue 3/5
I love Snapchat but when I take pictures and try to but gifs over them it will keep putting them under my coloring @jaxson77
Sometimes I will get a snap from someone that snapped me back four weeks ago just now. It makes me really mad and I would like you to fix that.
Too many notifications! 1/5
Half of the notifications are unnecessary. Do I really need to know someone’s typing? No. Please just let me know when I get a new snap or message. And then on top of that, you know when everyone is saving photos from a group chat.
Group chats 3/5
snapchat, please make it so that if you accidentally send something you are able to delete it afterwards in group chat. i did that and wasn’t able to delete it , thank you.
it’s okay but when you want to mute someone’s story they should show their bitmoji instead of the story bc you can still see it and they should fix the glitches with having to view someone’s story over and over again.
By your majesty Casey
DOES ANYONE KNOW HOW TO MAKE YOUR BRUSH COLORS TRANSPARENT!!!!
what’s up with the views 3/5
need to put stuff back in order so that everybody views are not so low
Every since the most recent update ive been having weird bugs with the app, like one will be that no matter who’s messages i click on it’ll go to a different person than the person i click on, and then other people i send messages to it will be pretty fast but then some people i try to message and it takes a half a century to send the message and save it.
crashing all the time 1/5
now i can’t even open the app without it crashing. it logs me out and then when i log back in, it crashes again and logs me out. fix your problems pls ugh
I’ve had this app for awhile, I think it is a great way to communicate with your friends and send pictures to everyone. Unfortunately, people who have created their accounts awhile ago have embarrassing names. Snapchat will not let you change your username and it should be an added feature.
Misleading and abusive practices 1/5
Snapchat sending me ads based on the content of conversations I’ve had over the SC voice. This is a disgusting abuse of my privacy. I’ve turned all of my privacy settings to minimize this type of commercial manipulation but there’s no turning this off. There’s literally no way to ensure any amount of privacy or agency while using this app. They’ll deceptively destroy your privacy to take all of your personal data and intellectual property, so they can be the sole profiteers of such.
complement&add on? 5/5
It’s a great app but i think they should make new notifications sounds and make it so you can have a specific sound for 1 person when they text!
I love Snapchat, but could you make transparent colors? That would be awesome.
iPhone XR 1/5
Just got the iPhone XR and snapchat is awful on there. The picture quality is awful, and it is so zoomed in. This should be fixed by now!
GIVE US GIFS LET US SEND THEM IN GCS! 4/5
PLEASE GIVE US GIFS IT WOULD MAKE THE APP 10X BETTER
Very good app but... 1/5
By Nathan Greer
Ok so I have had this snapchat account for a while and I had a lot of friends and snap score and all right? Well recently it logged me out and said I was locked out and I went on the website and didn’t tell me anything except my account was permanently locked and it said this is maybe why it was locked out, I don’t have third party apps, it wasn’t a spam account, and all the other things on there. I now have no way to contact anybody thanks to your lousy app not knowing what the difference is between a normal account and a actual spam one. Very dumb. There is accounts who would spam mine all day with gore, porn, and very bad things. I reported them and the spamming never stopped so I don’t know why my account has been locked out.
Snap problems 4/5
It nice but I can’t log into my other snap
Wont let me add friend back 3/5
ive been trying to add my friend back on this app, but all it does is loads for a sec and then goes back to +add
Little kids 5/5
My daughter got this app and she’s 10 she loved it so much and we took off the bad things in Settings you just turn it off and we loved the filters I said you can only have it if you let me see it and she did now we’re friends on it and love it sooooo much it’s a asome app I love it sooo much It’s Good for anybody to use thanks for making it I love it 😃
Name issues 2/5
By Dee Mello
Out of nowhere, everybody’s name on my friends list reset to their username for some reason. When I am out of the app however, it appears as their edited name. I have it a couple days to see if it was a glitch but it hasn’t changed. It’s getting confusing to be able to tell who is who. Please help.
i like it 5/5
Why my head so big 1/5
By C Buczek
They make my head in emojis too big it is insulting
Por qué NO SE GUARDA LAS FOSTO 2/5
Ayer está en 15 y tire fotos a todo lo que da y nada que se guardaron y no entido el por qué 🤬
If I can get this no stars I would 100% would. I was logged out of my account and when I logged back in it asked for a verification code. I downloaded a verification app and got codes and that didn’t work. Then it send me messages of the code and when I entered it, it had said that was incorrect. and as a last resort just to see if it would help I changed my password. And now it saying that it’s wrong. HOWWW!?!! I am honestly livid. All my photos from many years are on there and now there is no way to retrieve them. I do not recommend getting the 2 step Authenticator. Because you might end up in the situation I’m in. Not ever going to be able to get my account back. It’s a disappointment how there is not email or phone number for customer support. Because there website is no help at all. It would be nice and convenient to talk to someone about this, but that isn’t possible.
Not what it used to be 2/5
People will randomly get removed and have to be readded. And it can’t be used on multiple devices
Snapchat should add dark mode 5/5
Hey Snapchat! When Apple produced dark mode to the phones, everyone loved it so Snapchat, you should add dark mode to snap!
Bad Updates 3/5
all these updates are making the app super slow and glitchy. sometimes it won’t even let me send a snap. when you save a chat it takes like 4 seconds for it to even respond to the tap. the snap map and activity is also really off. says you’re active when you’re not, or says you’re not active when you are?? i like snap but this needs fixed
It’s Ight 5/5
It’s a decent app
Failed posts 3/5
Everything I post fail, then disappears from my history as if I haven’t posted. I’ve uninstalled reinstalled, cleared my cache, nothing I’m doing is working.people are still able to see my story but I see nothing. My story is blank on my end. It has been over 2 weeks. I’ve been reporting this issuse. I have yet to receive any feedback or temporary solutions
APP IS SO SLOW!!! 😭😭😱🤬 3/5
By Natalie Pham
What did u guys do???!! The app used to perform PERFECTLY NORMAL!!!! Until a few days ago when suddenly, it just kept crashing!!! Whenever it crashes, my snaps are never sent!!! Another thing is that the snaps don’t load!!! When I have a 50 in the corner of the app that tells me how many snaps I need to open, it only loads like, 6 of them!! STOP MAKING IT CRASH AND BE SLOW!!! Also, my snap keeps unadding all my friends and not loading their bitmojis when I have PERFECT WiFi!!! Plzzzzz fix this!!! 🤬🤬‼️‼️❌❌❌
It’s cool 4/5
The app is really fun. I wish that the settings were more customizable and that you could have a profile picture that isn’t a Bitmoji. I think the design makes it really easy to use, so it’s nice.
New Update 1/5
The new update made it to where if I click on a convo, it opens up someone else's.
For example, I click on Emma's name and it takes me to Joe's snapchat instead.
Please fix this, I keep sending snaps to the wrong people accidentally.
Doesnt work 1/5
By sarai biles
This app doesnt work it randomly says no connection when ofc my phone is on , it dont work without wifi and at this point im deleting it and i dont ever want to dowlad it🤷🏽♀️.
Filters not appearing 2/5
By Covet is boring
No filters. So annoying. I’m deleting this app. I’ll stick with Instagram.
Everyone rly be out here flexing their XR and 11 and 11 pros bruh 😳😳
My fiancé and I love using Snapchat to just send quirky and sweet bitmoji’s to each other, especially when he’s away in a different country. Ever since this last update, we cannot send each other bitmoji’s with both of us in them! As soon as I get to the bitmoji screen, he will disappear from them! And I can’t get him back on them! Usually, I would have to close out of our conversation, and then it would work, but not anymore. Please fix this issue! This is the only reason both of us use Snapchat!!
My account is getting locked for basically no reason I had 2 days