Great company 5/5
SoFi has been a great company to work with. They make the investing side very easy and thorough. Keep up the good work!
By Scott Danca
Really buggy 1/5
Have just been using the app for the last hour and already can’t do several things. From not being able to upload a photo to severe bugs with my account. It’s pretty terrible.
Can’t sell leftover crypto coins 4/5
By Barry McKochner
Love the app. It’s just that I cannot sell the rest of my crypto investments. I know that the minimum amount to sell is at least 1$ (or 10$ for btc), but when I try to sell the exact dollar amount I have, it says I don’t have that many “shares.” So I’m stuck with .60789 coins in my crypto account, and I can’t close it. I’ve been looking for answers online on how to sell ALL of my coins, but there hasn’t been any advice I can find—just the usual how to buy and sell crypto on SoFi. Also, when I do press the “sell all” coins, it initiates the sale, but the fractional coins are still on the crypto account! I want to close my crypto account, but I can’t because of this. Yes, $1.18 isn’t much, but the fact that I’m holding something that I don’t want in my portfolio and can’t sell is frustrating. I’ve even done the math (e.g., setting up proportions, etc.), and the leftover amount is still at the same fractional amount. Mathematically illogical! This has to be a glitch or something. Thank you.
By ydifns d
Great app 5/5
Best ! 5/5
By Sofi best app
Best app ever
Good app download it 5/5
By pemzy Kashy
I love the app
Just want my credit card info 1/5
By Deborah's Iphone
I have a new SoFi credit card and when I attempt to use the app, instead of taking me to my info it takes me to an application.
This app is really hard to navigate.
Love it an all in one bank
App and website doesn’t work 1/5
I tried to apply for a loan and every time you go to upload DL the app kicks you out, blank screen. Website gives you an error code. If the onboarding process doesn’t work whose to say you’ll give me money to consolidate?!?!
I love it it's a great bank and will always use it easy to earn and learn at the same time its wonderfull
It’s the best of the best. I love everything it does!!!
Bad experience. 1/5
By penguin shark
Will not be going back after my final withdraw is “reviewed”. They have no issue taking money from your bank immediately and freezing your account without even telling you. Left me wondering for days what was going on. Finally called and it took me 6 hours of phone calls and being hung up on to get that cleared. Then when I wanted to withdraw my money, there was a 6 business day “review” period before they would even start my 4 business day processing time. Took two weeks to get my money out which is absurd. They just want to float your money as long as they can it feels like.
By Storm sanielson
Everything in one “Howie Day Trader”
Difficult to navigate 3/5
By Okatie Jack
I am finding it difficult to navigate. I want to make a purchase with my recurring deposit. Starting slow with this account and testing things out before I transfer larger amounts
Great Service, “Meh” App 4/5
Love this bank. The vaults feature is why I use SoFi, and the interface is clean for the most part. However, the app is not that good. You cannot change your email, the Face ID feature glitches frequently in the app, and some features are a little clunky
By boombox 1242
I absolutely love how it is clear and understanding of how you earn points and when you open the app everything is within reach and clear on how the card works this has major teaching
Strong start, Rough updates 1/5
The app had a solid strong start for me. Easy to use interface and great explanations for beginning traders. However, with all the traffic flowing in after the meme stock buzz and all the new updates, the app now acts horribly sluggish. It sometimes takes nearly 30 long seconds to log in after typing in my verified pin. Trading is delayed. Sometimes trades don’t go through at proper prices which is critical. As well as the live price ticker, it doesn’t update live like RobinHood does. Additionally I would love to see more crypto support, as they don’t support all the currencies. Update: with each new app update, the app gets worse. Constant crashing. Even if I just switch out of the app it crashes. Log in takes even longer now. Trades are delayed. Not a good app for quick trading.
SOFI APP REVIEW 2/5
Could use some serious creative upgrading to support data driven customers. Let’s start with the basics: If I create an investment account and I want to transfer money from a bank account to my SOFIINV account, how about providing a current status of when I can expect the deposit to be processed BY SOFI and the funds to become available?!
Good excelente 5/5
Really good service 5 stars. I feeling satisfied
So I sold stocks and withdrew my money but it needs “reviewed” prior to being withdrawn. Week later still being reviewed. I’ll never use this company again
So-so Financial app 2/5
The app makes it unusually difficult to get just the basics info on your account. Being able to quickly see cash balance (aka funds available to immediately invest) is multiple menus deep. Too much extraneous “education” and attempts to get you to open bank accounts and credit accounts with them. Almost like it’s not really about making investments easier.
Hides important information 1/5
Can’t find any of the important investing details. Why do I have to click on right links to see the status of a pending stock order?? Not intuitive and very slow for an active trader.
Review of 03-13-2020 5/5
Some what confusing...think could be made more simplified and less cluttered...
Review of 11-30-2021
I see improvements made for the better...at least on the mobile app.
Very easy to navigate through and clear straight forward.
Well done. Thank you. Bob
Love it! 5/5
Literally puts all your finances in one easy to read app!
By Obey jr chubaca
This app is great and totally easy to use.
I am trying to see if it meets my need. I need notifications on all transactions and the fee for cash deposit should be lower.
Not good. 2/5
App freezes up (yes SoFi I have uninstalled and reinstalled) many times. Very limited features. You think a financial app focused in finance would offer better tools. I mean simple chart options (candle, line, etc.) The response time to market lags again if your target is finance, then do better with your tools. It’s a great idea a “one stop shop” I like that, but, very binary as to features.
Tons of help 5/5
Easy to understand and very helpful
SoFi is awesome way save and bank really like it.. 5/5
Awesome app worth downloading..
Im not a bot 💙 5/5
This app is honestly underrated, im #TeamSoFi 4 LIFE!!!!
Amazing service, app could use a few tweaks. 4/5
Let me start by saying overall, this is a great app. It is annoying how many SoFi ads you see as you are just trying to navigate your personal finances. Another issue I take is with the loans button being where I feel a quick access tab to relay should be. I don’t need to be told every day check my loans every day. I can inquire about one should I need one. I would also like to have the invest tab show a year over year display of asset fluctuation, not just an obscure tab within relay with very little technical data. Overall a great app a customization tool would make it much better.
Unable to Submit Loan App 1/5
Unable to start ID verification process
Not investor friendly 1/5
I’ve used several investing apps and this has been the worst. If you like lots of color and pictures maybe you’ll like this app. It has had the longest hold time on my deposits of anyone.
Terrible Investor platform & customer service 1/5
I am an extremely experienced online investor since E*trade was started. I left them when I only had a few thousands to invest. Why? Customer service was terrible and they began to tie up your money for inexplicable reasons. This led to missed trade opportunities & 5-10 day holds with no interest or recourse. Now, I have a portfolio a thousand time larger after a couple decades and I decided to test the waters to spread out my risk. SOFI failed and failed miserably. This was after they solicited me. They failed to execute a very simple requested trade. Not a huge trade but a test. They failed to execute without explanation other than my request wasn’t considered substantial and/or a priority. I had to hunt someone down via the maze of click deterrent Bots and the limited app capabilities. I don’t recommend this app or it’s other services that request any transfer of funds. Stay with a proven and blue chip firm. The way a company treats whom they believe are the smallest of customers is the ways they will eventually treat the largest of customers. Also in this digital age there is absolutely no reason it takes 3-5 day to get your funds back/transferred when it took less than 24 to take it out of your account.
Great app 5/5
Love the automated investing and rewards. My recommendation is allow options and more crypto choices
Too many advertisements for other products. Redundant and cannot eliminate. Difficult to locate needed information.
Long way to go 1/5
Subject says it all.
I don’t like it
Love this app! 5/5
This app blows my mind it is awesome !
Crypto issues 4/5
Crypto fee create a too wide of a range in current pricing just to receive a one time $10 bonus
Cannot transfer crypto out to another account. Should offer staking to earn interest
After selling crypto, a small amount is remaining. Should be able to move about to savings account or something
Hate app 1/5
Y’all steal point money
Rewards Program is Bogus 3/5
Pretty good bank but the apps rewards program is not accurate and does not give rewards based on the criteria they have posted.