I just wanted a root beer float, bro! 4/5
It would be very helpful if there was a section where you could enter customized drinks etc that are inaccessible on the app. For example, I have been trying, with absolutely no success, to order a blended root beer float, or even just a root beer float. There is not an option or an area to request ice cream be added to soda or a slush.
Add a tip option for carhops 4/5
By Mr. R 903
This app is great. Very convenient, if it gave you an option to tip the carhop it would be even better !!!!
Bring it Back 3/5
By vegas proud
Great app that I use almost daily. Only thing I don’t like is that you can’t refill a gift card anymore and you can no longer combine gift cards.
Saves time 5/5
A 5 star especially during happy hour when busy. Stoner approved.
App review 5/5
By Romero woman
Love the app
By no name is good
Only thing I needed to order and couldn’t find was bags of ice . Need to be in app.
Too easy! 5/5
One of the smoothest apps for food that I’ve used! Easy to follow menu with extremely intuitive option list!
Tip button needed 4/5
By Dog Trainer Extraordinaire
Tipping is encouraged at Sonics - rightfully so!! I come to my Sonic multiple times a week and know my carhops by name. I tip every time!! I truly wish you all would add a tip button to the app or when paying wigg a card!
This should be no issue at all!!! Your carhops work hard for you, you should work hard for them and make tipping easier! I HATE when I use my app or card but don’t have cash!!! I feel terrible!!! PLEASE PLEASE add the tip button!!!!!!!!!
Awesome service from the 28E pineville branch!
Add location custom options 4/5
I live in New Mexico our local Sonic offers a Hatch Green Chili Burger I wish we could order it using the app.
Great app 5/5
Awesome app love the service and auto update to wherever I am
Stopped opening with the last update 1/5
Can’t use after the last update. It pulls up the main screen then immediately crashes.
Great app 5/5
By One Way Jr
Love the app. Would be better if we could tip on the app
Easy to use and makes service faster!
App RARELY works!! Very frustrating!!! While having the app kept me going back to sonic often bc of the ease of it I resort to a different restaurant app without the frustrating message “Sorry app is unavailable at this time” Also frustrating that it doesn’t work after 10pm some people work nights.
Fix the app? 1/5
I’m not able to login with my Facebook anymore. It keeps telling me I’ve been logged out to protect my account when I try to login. If I try again it says there was a problem with that request. This is the first time ever I’ve had this problem .
By un happy cust
This store always messes up my order, and they are always out of stuff.
Sonic app 5/5
Girls cane out to help with the app not working and if course the app started working great!!!! The girls were great. You guys are amazing
Great service 5/5
User friendly app
Love this ap 5/5
I do just love this ap = 1/2 price on the best fountain drinks anywhere (and their ice is soft and perfect) ANYTIME WITH THE AP! Sonic’s shakes and ice cream are yummy too! Great for a quick lunch or dinner while traveling in the car, or for taking home. Thnx Sonic!
Love this app 5/5
This app makes it super easy to order and pick up my food when on the go. Also, who doesn’t love a 24/7 happy hour?! Get it on the app!
Sonic app review 4/5
By boots and cid
Wish prices were posted before checkout!
Not worth the headache 1/5
Your mobile order app works whenever it feels like. It has been this way for months. Today is my last time trying to order Sonic ever again, the frustration dealing with it just to eat is not worth it. The 4.9 stars has to be fake because this app always has something wrong with it.
Barely any issues
I don’t understand the purpose, and neither do the car hops 1/5
We mostly go to Sonic for the ability to create drinks, and have unique drinks modifications. I tried pre ordering drinks, but it didn’t have the modification options. Okay, fine. We won’t pre order drinks, we’ll just use the app to pay, since we had preloaded money. WRONG!! Even though the stall has the option to pay with the app after ordering, that isn’t actually an option. When the carhop arrived, they were incredibly unhelpful. There was no way to pay, and no suggestions were given on how to rectify the situation. In the carhop’s words “I don’t know why they have the app. We haven’t even been trained on it. There’s nothing we can do.” Okay, so we can’t order what we want on the app, we can’t pay with the app when we DO order what we want...so can we somehow get the money we preloaded onto the app back? Nope! Even though it’s technically a gift card, my money is stuck on the app.
Between the lack of training with the stores, the misleading options and payment methods, and the inability to modify orders or leave order comments, it just turned into a waste of money and multiple frustrating encounters with the company.
By Ashes On The Ground
I really love all day happy hour it keeps me coming back
App is great 5/5
Always accurate, unlike some other places.
MORE DRINK COMBINATIONS 3/5
By Shaina B. Smith
I love the app and the fact that you can get drinks half off anytime. But i can never get certain drinks I want because it’s not an option on the app. I always get a Hi-C add Lemonade but that’s not an option on the app. If u can get it at any sonic location you should be able to get it on the app
Need a way to tip on card 5/5
All of our servers are always awesome but I don’t always have cash. Would love to be able to tip on the card and app!
Easy to use, but rewards system weak 5/5
By Christmas pics
The app is very easy to use. My only two issues are that sometimes the app doesn’t offer all that the location does (for example a Mango slush at store not in app) the second issue is that the reward system is pretty terrible when compared to other places like chick fila. But, I have a big family and this saves time when we want summer treats!
A REFRESHING break during a challenging time 5/5
Love the convenience and savings during COVID 19
Put the price before going to the checkout page 3/5
Not a bad app, but the price needs to be visible while I am selecting my items so I know how much small, medium, large costs.
Tip option 5/5
Please add an option to be able to tip. Thank you!
1/2 iced tea 2/5
I wish I can order 1/2 iced tea by app
I just wanna be eating sonic 3/5
So I like the sonic app because I can pay on it and avoid even having to get my card/cash out; however, when I go with my friends it won’t let us check in at the same stall even though we’re in the same car. I just need it to comprehend that sometimes separate orders are in the same car. Sooo if y’all at sonic could do me a solid, id really appreciate it
Current available items... 5/5
I like the fact if their slushee machine is out-of-service, the app reflects that. Handy, easy-to-use & fast!
It’s kind of buggy 3/5
What more can I say? The app is overall pretty good except when it glitches out and doesn’t place your order but takes your money anyways. And then you’re faced with reordering which for poor college kids isn’t always an option when you don’t have anything else in your bank account.
This app is everything 5/5
By Big Sonic Luver 420
All the deals man. All the deals. 10/10. Must kiss on the lips
Missing menu items 3/5
Where is the chicken fried steak sandwich?
Easy to use and accurate
Love Sonic 5/5
I like to order in the app. Half price drinks all the time. Works where ever you are.
Love this location! 5/5
Only improvement recommended is to not throw the ketchup in the bag on top of food- especially these days:)
Clutch for summer 2020 5/5
Happy hour every hour.
No Tip Option 4/5
It would be awesome to tip the runner from the app
Need to have options to pickup Threw drive Thur 3/5
Need to b able to pickup threw drive Thur
Tome saver 5/5
By Tayter the redhead
I love being able to order in the app and have it ready once I get to the restaurant. There are always great deals as well.
Best feature EVER 5/5
I love the all day 1/2 drinks!!!! 😁