Spent a fortune 1/5
Was awesome, now it doesn’t work at all. I want a refund!!
Sorry I bought Sonos gear 1/5
By picture 'dis
I have had nothing but trouble with my Sonos system over the past 4 years. Apple Music stops working. Multiple troubleshooting events, router resets, etc. then it works for a while then all over again. Same story with my music library on Synology NAS, it works fine for months then Sonos changes something or does. It support current security protocols and it doesn’t work anymore. Software updates all the time delay just playing music when you want. Way too much effort to keep the system working.
Interrupts WiFi 1/5
Sonos constantly makes my WiFi drop on my phone. Always connecting and reconnecting. With they would fix this
FORGET ABOUT USING YOUR IPHONE 1/5
By Papa Chem Doc
I jumped on the Sonos bandwagon back in 2013 because, at the time, the sound quality of their sound bar was better than anything I auditioned. Adding on their subwoofer and Play 3 speakers got as close to my $$$ B&W THX system as I could find. And the fact I could stream my ever growing music library from my iPhone put me over the moon. But in the last year, the honeymoon came to an end. Somewhere in the all too frequent annoying deluge of upgrades they shove at you, playback from my iPhone became problematic with frequent skips (reminiscent of my vinyl days) and queues that stop playing. After contacting Sonos they provided a work around (turn off the auto off feature on your iPhone) that worked for awhile. Now they’re removing the playback feature from your iPhone and have proposed some other (more complicated) work arounds which have so far proved unsatisfactory (their desktop controller failed to incorporate my entire music library).
My question is with all the apps being developed for an iPhone and iOS, why can’t Sonos get their [email protected]
act together and get something that’s simple and works flawlessly. You’ll find my Sonos soundbar, subwoofer, Play 3’s (x2), bridge, Sonos connect and connect:amp in the trash. I’m done! HEOS here I come.
Unable to play music stored on phone soon 1/5
This app works well enough and it’s easy to get up & running with your Sonos speaker(s). I have half a dozen speakers throughout the house and the app makes it easy to control playback & volume on each of them.
I’m giving this a one star review because apparently Sonos plans to remove the ability to play music stored locally on your phone in a few months (see quote from Sonos below)—this is simply unacceptable. Being able to play music stored on your phone is such a basic, fundamental feature of any music player app that the fact that they’d even entertain the idea of removing it is laughable. Sure you can still stream music from Apple/Amazon/Spotify or your computer, but you shouldn’t be limited to those options. It would be extremely inconvenient to lose this functionality.
Sonos should take the time to make the necessary architecture changes to keep this feature rather than simply removing it altogether.
“We first launched the 'On this iPhone, iPad, or iPod Touch' feature in 2012 as an option to play locally stored audio content on Sonos. The way this feature was originally architected has become unreliable with newer versions of iOS.
In the coming months, this feature will no longer be available in the Sonos app.”
Music to tv 4/5
By a wook
All in all works well, I wish there was an easier way to transition from music to television on the sound bar
Love SONOS not keen on IOS App 3/5
I’ve had my ever expanding SONOS system (6 ones, 2 fives, a boost and a three) since 2012ish and love the quality components and awesome sound for such compact speakers. What truly is frustrating is the IOS app. It is buggy and flaky as of late. It randomly skips to other streams on your device in the middle of playback. It fails to recognize the system often and crashes occasionally. All issues not encountered when using an android app. Please for the sake of all that is good with this product, develop an appropriate app for an awesome product. An no, loosing the ability to playback from your native device is not the fix!
Play from iOS getting dropped 1/5
I just got an update that says playing from my iOS is soon going to be removed from sonos and will have to switch to air play from my phone.
That would be super IF my sonos Play:1s supported air play. I have 8 sonos speakers in my house and patio that now soon will not be able to play the music on my tablets or phones. So now it looks like it’s time to upgrade, but not with sonos.
Quality in freefall 1/5
Constant updates which degrade the functionality. Don’t buy Sonos products. They are unreliable.
Literally a broken app... 1/5
I get error messages every single time I attempt to connect to Spotify or SoundCloud. This app is a joke
Constant Updates 1/5
Sonos updates so often, it’s so annoying. I will never buy another Sonos device. They are turning off the feature to play music stored on your phone. All these updates and you have just made it worse and wore, I hate Sonos.
Bring back home lock screen control 3/5
By the real aidrock
The ability to control the music via the locked screen was awesome.
Please bring it back!!!!!!!!
Would be great if I could connect it to my computer 3/5
By Alex Hirsch
But I can’t so it’s not really great
Losing the option to play directly from a iphone 1/5
Unfair to have to pay for another subscription service to play music I already paid for.
It rarely works 1/5
I’m very disappointed with SONOS. I have multiple music subscriptions and I always get an error when attempting to play anything. This has been a waste of money!
Brought the lake life to a new level
Can no longer play music from iphone 1/5
I invested a lot of money in Sonos Hardware in various places I live in, I carry my music on my iPhone and iPad, and suddenly the functionality to play from these is gone, from one day to the next. Useless and a fraud.
Very clunky and slow 2/5
All in all, the app is frustratingly slow and cumbersome to use.
The ‘Recently Played’ section – which is the first thing you see at the top of the music selection page on the home screen – never works for me. I just see a big, blank, dead space that says “Recently Played information isn’t available right now.” There’s no way to hide this nonfunctional section.
When searching through my Songs or Artists list, for example, I never get the option to scroll through the alphabet along the right-most edge. If I want to get to a song that starts with the letter Z, for example, I have to manually scroll through the entire song list to get to the bottom.
I’d love if I could just delete this horrible app and use the default Apple Music app’s AirPlay feature to play through the Sonos speaker. I guess that’s a restriction set by Apple.
Loss of rooms 3/5
We love Sonos, but in recent weeks our devices ( iPad, iPhones) lose rooms on the device. At the moment my iPad shows no rooms, while my iphone is fine. I’ve reloaded apps, made sure I had all of the updates, still issues. Unfortunate.
Needs some fine tuning 3/5
The sound is fair... it’s not worth the price
Took away good features 1/5
I used to be able to control my Sonos from my Spotify app and they just took away that feature despite it working completely ok! The Sonos app is super slow and has a poor interface for when you are selecting your music. Now it’s just skipping through songs after like 15 seconds without me asking for it!!! Do not recommend
Not compatible with iPhone 1/5
You took away my ability to play songs from my iPhone. Never. Never. Never. Never ever take a feature away. That is software development standards. You never take away a feature.
From worse to the worst 1/5
How can one “tech” company continue to make so many bad updates and lag so far behind every other smart tech??? Don’t even get me started on how bad tech support is for Sonos (no one to help during weekends) or how users can only access their systems if their smart phone is on the same WiFi network (really???). Now with this latest update half of my rooms and the speakers that are set up with Sonos speakers just disappeared. I’m so regretful for having bought 16 speakers from this company.
Best Music System!!! 5/5
By Zite v1.3 lover
My only complaint is that I can’t control my speakers from Apple’s music app. Pretty sure that is not something Sonos developers can change. Still my favorite music system.
New app update nearly weekly 2/5
We have a running joke in our household each morning...”Guess what time it is, honey? Time for another Sonos app update!” The app is great, but it is a total pain to have to go through the update process weekly before we can put on our music. Developers, I beg you to please reduce forced user updates to 2x per year unless it is truly critical.
Doesn’t work all the time 3/5
This app doesn’t work that well, sometimes one of my speakers disappears and I can’t control it from the app. Other times it’ll say I’m not connected when I’m on WiFi. It’s definitely not all I hoped it would be.
Useless Now 1/5
I love the sound quality of the Play1 but it’s about to become useless because I won’t be able to play the music I have on my phone with the new update removing the main feature. A speaker that you cannot play your music on. I won’t trust buying a future Sonos speaker if I cannot trust the one I have to perform its core function.
Love it when it works, but... Never seems to work smoothly for long. Resetting devices is painful. Should not be this way given the price point of the devices. Second guessing not having bought nice Bluetooth speakers and left it at that.
Constantly can’t connect and Alexa also never works 1/5
Constantly can’t connect from iPad to Sonos and Alexa also never works ... so exhausting to always have to fix it!
Horrible bugs 1/5
I still can’t play music I have purchased on my phone to my sonos speakers. Speakers will randomly “Un sync” from each other or the app and just turn off. I frequently open the app and it says there are no speakers on my network. I am starting to miss go old Bluetooth or airplay setups.
Love the music 5/5
I love having my favorite songs all over my house. It follows me wherever I go!!!
Removing “on this phone” 1/5
Removing on this phone feature is a dumb move. Now you are forced to use a streaming service instead of the music I’ve already bought and paid for. This system is constantly updating and hardly ever works when I want to use the speakers. This SONOS system was a huge waste of money. I wish I had just bought some cheap Bluetooth speakers instead
By "The Sicilian"
The music is great but not enough variety. Periodically the app will jam up and stop playing songs right in the middle of the song and just switch to smother song or the volume can’t be adjusted or a particular room will play that you didn’t assign
Latest Update Bug 2/5
The latest update in settings update, makes you update. It takes you to the App Store update page, where I have the current update already installed. Obviously a bug that needs to be fixed.
Great toy 5/5
Once you figure out how to add albums and songs by searching a name, it’s a lot of fun.
Confusing UX 3/5
I have 20 years experience in UX design and I am baffled by how confusing some of your app’s experiences are. If someone accidentally creates a new room for example it should be extremely simple to delete this room.
Update: Sonos got its act together! 5/5
After LOVING Sonos functionality, they went through a period of poor performance and confusing controls. Worst of all we’re all of the network issues - music skipping and cutting out all together. Very bad.
But I have great news... Sonos has fixed all of the above (and my complaints below)! Everything is working as it should be and I am very happy.
Thank you Sonos!
My earlier review:
News: Sonos no longer works streaming music that resides on my phone. It used to, but now Sonos traded functionality for excuses.
I have 14 Sonos devices that I spend way too much time managing and way too little time listing to.
It was a great system... no longer. Sad.
Love it 5/5
Thank you. Sometimes I have a problem when it updates but I call and you help me right away
The Sonos system is absolutely awesome! How old house music inside or out and all your music sources at your fingertips on any mobile device. I love it!
Great sound 5/5
I love my Sonos duo. I can play them separately of together and always have great and convenient sound!
For removing on this iPhone feature
Ridiculous forced updates 1/5
What is the deal here?! Keep forcing all these updates! It is getting ridiculous
By 6'4" sunny p
I have had 2 Play Ones for just over 2 years. Sound is great. I like how easy it is to use. The issue I have is sometimes if I use Alexa to turn on Pandora songs repeat. This is pretty frustrating when it happens.
You can no longer play your purchased music ! 1/5
Can’t stream my downloads anymore!!!!! Look out, a lot of money spent on this technology, and now you will not be able to play the music you purchased from your device to the Sonos system. This is not good
Amazing Clarity 5/5
By mipa girl
I am continually amazed by hearing sounds that weren’t distinctive on any other speakers. The convenience of having these great speakers in all rooms controlled by phones cannot be overstated. This system is the best thing I’ve ever done for my music enjoyment.
Love it 5/5
By jerry bovey
It’s the best wireless I’ve found since the post stereo era! Rich sound and easy to use!
Cannot live without my Sonos 5/5
Best invention ever! Love it!❤️
Lots of glitches. 1/5
By dissapointed over and over
Not a good experience
No IOS!! 1/5
It’s absurd and ridiculous that Sonos is removing the IOS devices from being able to control the So is system from the music on my device! I want a refund on my Sonos system!!! Bait and switch!!