Doesn’t work well
Another Bad Review 1/5
By Loopdy Loop 2098
Who would use a piece of **** like this if it can’t even support Spotify?
Perfect for my Sony Bluetooth speaker 5/5
The app comes in handy for changing the way my Sony Bluetooth speaker sounds. You can add more treble or more bass. Also you can check what percentage of charge your speaker has. I don’t use the illumination all that much but the app lets you control the lighting as well.
Notification sounds 2/5
I can’t hear notification sounds or any sounds coming from my phone just the music help?
Great for car head units 5/5
I’ve bet using this app for a Sony MEX-N5300BT head unit, it works amazingly and it makes using the head unit so easy to use, I haven’t ran into any issues
Terrible app! Sony - you are better than this. 1/5
I bought the RXS-GS9 - it’s a $1500.00 unit - the app doesn’t scroll for the first 30 seconds of opening it (ever). It automatically launches when I get in my car, and doesn’t remember past settings. This is pathetic for a company that prides itself on its electronics. Either build a product that doesn’t need an app, or build an app that reflects the hardware people pay good money for. Fix this!
Terrible App 1/5
Most features of this app do not work. The on screen instructions refer to menus and buttons that don’t even exist.
Need to reset illumination setting each time 1/5
Please remember set illumination settings. I’d prefer to not manually turn off rave mode every time I power on my speaker.
Understand the low ratings 1/5
Splurged on a nice medium tier pair of sony headphones, the wh-xb900n, mostly satisfied, give the headphones an 8/10, but i don’t see the point of the app. My phone performed the capabilities of the app by itself and i was mostly interested in an equalizer with the app which if it exists it isn’t obvious and haven’t found it yet. Headphones are fine, app is garbage
This App is Major Trash 1/5
I’m sorry, what can this app actually do ? Also doesn’t help that troubleshooting steps are very outdated.
I bought an xb41 and its a great speaker but the app is horrible and works 10% of the time and it doesn't let me click on the speaker the first time i connect so i always have to do it twice and it gets annoying not to mention when i open a picture that someone sent me it for some reason decides to blast the speaker and scares the living hell out of me so yeah 1/10 on the app but good speaker
not working 1/5
come on sony! can't even write a simple app?
Doesn’t Support Apple Music Streaming 1/5
They need to update to support Apple Music streaming though Alexa.
The worst app 1/5
Sony really u can’t develop an app that works I wasted 2 hours to con figure it. It’s not defecting my 2 Sony speakers. Shame on you. Great speakers - - for the software
A useless app for not less useless music center. Can’t pair with devices, unable to make speaker groups.. disgusting coming from a brand like Sony
Is the point of this app? I can open my music apps by myself.
Not very epic 1/5
I’ve bought the GTK-XB90 and I love the speaker, but this app is so slow and buggy. You’d expect higher quality from Sony but clearly they put all their money into hardware and not software.
Hate this app 1/5
This app is the only way that my phone connects to the Bluetooth in my car and I have to listen to it skipping constantly for the first 5 minutes of my drive. Also I can’t even connect to the stereo in my room anymore with the app. Not sure how it’s getting worse but you guys need to update this app.
NOT Sony Quality 1/5
TERRIBLE APP. Worst app I have ever used. Sony needs to make DRASTIC improvements. I’m sending my Sony SB32 back to Amazon because the app is so bad, and it affects the actual sound of the speaker. There’s no way that this app deserves even one star.
By Jac Jac xo
its kind of pointless to have a separate app for the speaker rather than just connecting through bluetooth but controlling the lights is a nice feature. i want this app available for mac laptop though so i can play music from my laptop
We should be able to tturn our speaker on from the app
By Mike Hidalgo
The app works good with this speaker. I’m able to control the light show and other features this speaker have. Only problem I had, and not sure if it was the speaker or the app or my phone itself(XR), it was randomly skipping a few song tracks every 2 seconds. Then of course it stops. It was weird. So yea the app is a must have if you have this speaker.
Terrible. Useless. Pathetic. Annoying. PITA. 1/5
I have a STR-DN1070. It is currently impossible to listen to anything in zone 2 that’s not playing in zone 1. It used to work; not well but I could eventually make it work. I had to break out an old receiver to send music to my second zone.
Between this app and all the issues Sony has implementing Android OS on my TV, I think I’m done with Sony.
Never works 1/5
By Josh Nichols
Avoid Sony Wi-Fi speakers. The software doesn’t work. Doesn’t stay connected. Every time I want to use a speaker I have to set it up again and group speakers. I’ve been fighting this for years hoping the software would update and get fixed. What a waste of money. I’m just going to trash it all.
100% better then the Apple Music app
Not Connected 1/5
The app keeps stating the speaker isn’t connected, but I’m playing music from it... I am unable to change settings because the device “isn’t setup yet”. Also the speaker’s connection is often awful. Sound crackles often, which is a software issue that hasn’t been fixed with a driver update. What’s wrong with Sony?!
Just horrible 1/5
To just control the volume, you have to navigate several clicks into the app. To set sound settings is the same. Utterly useless.
Nice try SONY 1/5
Terrible app is too buggy and doesn’t allow features to work as advertised.
You RUINED my life Sony. 😜😜🙃
Omg lol sound loud 3-2-2020 5/5
When i turn my speakers the music was loud i ❤️ it because i love loud music
How to put XB21 into double/stereo modeo 2/5
By Main Apple
Instead of just repeating what everyone else wrote about the app (which is all true), let me tell you the steps to put XB21 (and similar?) speakers into double or stereo mode.
#1) Do not follow their instructions.
#2) Download this app but do not open.
#3) Take the first speaker and turn it on.
#4) Press and Hold Power Button. The Bluetooth icon will flash quickly.
#5) Go to your General Settings, click Bluetooth (will show SRS-XB21 at the bottom), and wait until it has connected. The speaker will also give you a 2-tone beep. Note, other Sony speakers may have a Bluetooth button.
#6) Click on the blue ‘i’ circle beside the connected speaker (on your Bluetooth settings on your phone) and disconnect it.
#7) Follow steps #3-5 to add additional speaker. Disconnect from bluetooth additional speaker you just added and click connect on first speaker.
#8) Go to the app. Agree to their terms of service, etc.
#9) You should see a speaker at top. Click to Edit Speaker Group. It will take you to another screen and should show you the second speaker you added.
#10) Click to Add speakers. This will link them into double mode. From there you can change them to Stereo if you want via the Edit Group button.
Will actively seek to never buy a Sony device again 1/5
Spent hundreds of dollars on a sound system. The system sounds awesome. Apparently Sony considers 2 years its lifespan. I cannot use any of the extra functioning (EQ, individual speaker volume, Subwoofer volume, etc) because they removed it from this app. Even when it did work it was a hot mess. So much money wasted.
App is not Apt 1/5
Can’t believe it’s Sony App. The app name has no way connected to the speaker. Even after the speaker paired still shows needs setup.
Live feature made me to opt for this speaker but the sound options given won’t suit for any occasion, very disappointed. Please remove this app not at all required.
Bad Sony Speaker and Worthless App. 1/5
Bad Sony speaker doesn’t work without the App and the bad App tends to turn off the speaker or it turns down the sound very low. Reloading the App doesn’t fix the bug. Discarded the speaker and the bad app!
Cmon sony 1/5
Please make a better app or Ill have no choice but to buy bose speakers which do have a good app
It’s unusable 1/5
My dh850 fails to be seen by the app despite being successfully connected in Bluetooth . Infuriating. The screen is supposed to change in the app once it’s connected and it never does, so I guess I just won’t use this dumpster fire
Tough to get to most important settings 2/5
Adjusting the lights on speakers and adjusting the sound should be more accessible. You have to dig deep into settings to change simple features. Navigation is bad.
App no longer supports equipment 1/5
I liked the app until an update came out that no longer supported my equipment.
No Device Recognition 1/5
By Phuk Auf
It just straight up does not recognize the speakers as devices to manipulate. So if you want to turn the lights off to save battery, good luck sir.
Never works form me, doesn’t connect, freezes in the middle this app is just plain useless.
Would be nice if Sony included physical buttons for light control because I just cant turn it off without an app which obviously never works.
Thank you Sony!
Bad App 1/5
This App is slow. When you open it back it takes a few seconds to connect with Sony speaker. One of the worst and weakest App that I ever seen. Very poor made. However, I really like the srs xb32 speaker.
Awful app. 2/5
I was trying to refrain from writing an ugly but this app really is just terrible. For Sony to have the kind of reputation and customer loyalty that it has one would think that there would have been an urgency to get this app working properly. Sony has really dropped the ball with this one. Should have just waited to launch this program.
Garbage app! 1/5
By selling my sony devices.
Neither of my str amps will connect
Worst app ever! 1/5
I love the speaker but this app doesn’t work. I purchased 2 Sony speakers xb31 and xb30 and get get them to sync! If I knew how garbage this app is I would have bought the Bose. So frustrating and this will drive you crazy. I expect better from Sony.
Apps are just disappointing 2/5
I bought the GTKXB60 and the settings on the app are just disappointing. The speakers great but this app and the fiestable app are just childish. Make these a little more advanced and not so crappy. Also, PLEASE make the lighting options better. Both these apps are just trash compared to the speaker. Also, just a heads up but if you change the light settings on either app you’re stuck with those options. I personally thought the factory light settings were great, but you can’t change back to those if you change any light settings in the apps. Even tried resetting the speaker multiple times and multiple ways.
Bad Bad App 1/5
This is one of the worst apps that I have ever run across.
1. Doesn’t hold Bluetooth connection even when the speaker is playing.
2. Adding a second device is a nightmare. When trying to add a second speaker the second speaker doesn’t always work. Also if you don’t disconnect the second speaker from you phone Bluetooth settings it will fail. When trying to convert to stereo, don’t bother. It will frustrate you.
Simply horrible 1/5
Don’t bother downloading this app. I spent more than me re-synching and resetting the Bluetooth connection on three devices than actually using the app. Shame on Sony for releasing this for public download. I have deleted the app 😟
Fails to connect to speaker 1/5
I have two XB30s and have them connected to each other. When they are connected they show up on the app, however it is never able to control them and says connection failed. If I connect one speaker at a time I have no trouble. I am able to play audio correctly so I do not see why Sony's own app does not recognize their product. This app is clearly terribly designed and has been for years. Sony clearly has no intention of actually fixing it.
Who knew Sony could make connecting to a Bluetooth device so difficult.
Frustrating user experience 1/5
Terrible app, I only bought Sony products (xb20 and later an xb21) to link them together. The sound is great from the speakers, but the app makes for a horrible user experience. It kept saying that the products must be registered to link them together, after doing that, it still does not work. Again, the sound is great on the product, but the functionality is far less than advertised and what I paid for.