Southwest Airlines

Southwest Airlines

  • Category: Travel
  • Release Date:
  • Current Version: 9.6.1
  • Adult Rating: 4+
  • Developer: Southwest Airlines Co.
  • Compatibility: Android
  • Links: Google Play Store
5,102,484 Ratings
$ 0

Southwest Airlines App

Book a flight in just a few easy steps Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®. Super-Fast Shopping & Booking Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards. Everything you need to Travel Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more. Boarding Pass on the Go Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet! Apple Pay® Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards. Travel Funds You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section. Inflight Entertainment Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies. 1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight. Live Chat Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.” Airport Pickup and Drop-off Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too. Cars, Hotels, and Vacations Use our app to quickly book all of your travel needs. Earn Rewards when you Travel Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!

Southwest Airlines app screenshots

Southwest Airlines app reviews

  • Paid for early check in. Never got it 1/5

    By michael gowdey
    I paid extra for early check in. Gave me the B passes. Southwest is garbage
  • Southwest 5/5

    By 26738484
    simple - easy - cheap - good flights. I’m tell you this is a good app I have took probably 80 southwest flights in my life. I had a 1 problem and it was just a delay of flight because of a tornado. But that’s even their issue. The staff of southwest is amazing. (for kids hot chocolate is free and amazing)
  • Canceled Flight 1/5

    By steeltownguy1
    Put us on another flight at closest city and charged extra for it
  • We’ll designed. 5/5

    By -Jeff-
    Very well designed so it’s easy to use.
  • Showing error when trying to log in with correct credentials. 1/5

    By Trakiooloo
    Wasting time trying to log in on the app.
  • Southwest Airlines 5/5

    By besa me
    I’ve been flying Southwest for years. I can say I’ve never had a bad experience. The flight attendants are great, and the landings almost always smooth. I particularly love flying Southwest because it’s one of the few planes that fly direct to Sacramento. This is important to me since I visit and care for my elderly mom often.
  • Changes to existing flight per phone call 5/5

    The agent on the phone was very sweet to help this dinosaur older person ( me). Thank you for being patient with me!! Love SOUTHWEST
  • Unintuitive mess of an app 2/5

    By JarheadJimmy
    Doing anything is difficult on the app! Checking in, seeing booked flights… it just takes too long to do anything.
  • As easy as possible! 5/5

    By srr1969
    SW makes flying as easy as possible for those of us who fly coach. Thanks!
  • Best airline by far 5/5

    By Meandpuppies
    I’ve been flying Southwest for many years. There Is no comparison to the l
  • Horrible Customer Service 1/5

    By No Longer a Customer of SW
    The worst customer care! I will never purchase another flight with Southwest again!
  • Flowers tickle me pink 5/5

    By flowers tickle me pink
    Southwest is fantastic I ❤️Flying Indiana to Sarasota Great Rates, Service & Professional Website easy to manage for bookings & changes Thank You!!
  • So easy 5/5

    By nolawendy
    Everything I need to do is right at my fingertips and in a usher friendly format. Easy to ring and navigate all features / functions of my travel plans
  • Must be some new features 5/5

    By The real bluegrass traveler
    I just changed my outbound and inbound on flights for international travel to Central America. Different days showed me all my options. done in five minutes.
  • ability to reset password is clunky 2/5

    By rachel-123-xyz
    Too hard to reset password. It took several tries. No reason for it to b difficult.
  • App times out most of the time 2/5

    By shinandelier
    Always at the most inconvenient times too
  • Vacation 5/5

    By The Natural 463
    U r the Best
  • Works great 4/5

    By SourdoughStarter12
    I wish boarding passes would update gate info in the background automatically. I made it to a gate then refreshed to see the gate had changed.
  • From San Antonio 5/5

    By chettesan
    Easy to used.
  • Credits 2/5

    By cheapnasty
    Southwest makes it almost impossible to apply credits from canceled flights. Also, if you pay for a flight you should be able to get credited back the amount if you cancel a flight regardless whose name it’s in. Purchase on a credit card, credited back to same card.
  • Password issues 3/5

    By Deeinfl
    I reset it 3 times and still not working on phone. I have to use app as a guest :(
  • Not happy 2/5

    By you made my grandkids cry
    Flight was canceled and they refused to pay for a hotel saying it was due to weather but I know other flights landed in DC. I know it was due to a staffing shortage but they lied.
  • delays 1/5

    By oldbazar
    My first flight was at DCA to HOU. First announced 2 hrs delay then 1 hr+ 1 hr and cancel flight give new date Friday 2 days later. Then i rent a car and came to Nashville. I purchased new ticket to hobby at 8: 21 . The first delay was 30 min. you announce they are waiting for crew. It us a kind of disaster for me. I have sumner vacation trip to Eurooe tomorrow. what will happen now. Mmartin
  • Change my flight 3/5

    By barb harris
    Would not let me change my flight last night I called customer service they put me on a callback list 45 minutes later I got a call back. When I tried to hit one to say I was on the phone it disconnected me then today I went to one to change my flight it was an additional $20 charge and the app wouldn’t let me I had to do it as a guest
  • Love that you can check Two bags for free 5/5

    By wCookiej
    Always my first choice to fly with
  • Transparency 1/5

    By steve the mountain guy
    It’s not cool to claim weather delays when the news is flashing pilot strike. Bad form and lack of trust
  • Missed flights and lost Early Bird status 1/5

    By Rand78258
    Ok Southwest, I understand weather delayed my flights, but why should I lose Early Bord status? Shouldn’t I get to keep it when YOU change my flights? Why is it that the business always wins and the customer always loses? At some point customers need to get engaged and keep businesses from putting us last all the time and keeping our money
  • Always a breeze 5/5

    By Mbolger1975#
    Luv SW
  • Love Southwest 5/5

    By vattay
    It’s my all time favorite.
  • Top Airline 5/5

    By Ohio Gpa
    Why fly with anyone else?
  • Southwest App 1/5

    By 3839922
    Good app. Terrible airline. Nothing but problems and delays every experience.
  • Another cancellation 1/5

    By dspm123
    Yet another cancellation. After multiple delays, they finally cancelled flight. They Shared due to weather. Multiple cancellations meant earliest flight out was 2 DAYS later. They offered to share cost of hotel which I thought was nice until I got to hotel and found out the the split they shared with me was actually the full cost of the hotel. So they really weren’t helping split the cost—they should have just been honest. Workers were unfamiliar with area hotels and were unclear as to what or where baggage could be found (do we pick up here or does it go on to final destination). Just a complete mess!
  • ERROR in flight reservation 5/5

    By Kathy from Long Island
    My husband accidentally booked a round trip flight to the WRONG airport, oops! I was pleasantly surprised to see how easy and quick it was correct the error!
  • Absolutely in love 5/5

    By razzdi
    I have two airlines I use Southwest every chance I get. The folks at check in flight attendants are awesome.
  • Love southwest 5/5

    By Better than picagram
    Customer service is amazing and very helpful. All my flights I take I use southwest because of how great they are to the customers
  • Awesome App! 5/5

    By kimsgoodies
    Always easy to navigate and make changes when necessary! Thank you SWA!! ❤️
  • So far so good! 5/5

    By Snicks SB
    Love the easy to use app.
  • Doesn’t update quickly 4/5

    By Bex12345shdjfrnfc
    It’s actually a great app and it’s easy to book flights. Not sure how it does when making changes to reservations as I usually use a desktop for that. My reason for 4 stars is it it not quick to notify you of delays.
  • Southwest The Best Airline! 5/5

    By Doddato
    I love Southwest! My favorite airline! I fly Southwest whenever I go in the country. I flew to California in January, then Chicago in April & May & to Dallas in May also now June again to Chicago. Then go back to Dallas in July & to Colorado in August! I fly Southwest all the time! I love the service & I thank you for your kindness and thoughtfulness 👍💕😇🙏!
  • Southwest is my favorite 5/5

    By Bonnie pontera
    Love their app and love the airline.!
  • Change flight 5/5

    By Paul Rumer
    I had to change my flight time and so I went to the website. It took 2 minutes and I received a cheaper flight. That’s why I fly southwest because they make travel easy
  • We love to fly South West! 5/5

    By TatianaZM
    Always friendly! Always polite! Always happy! Thank you South West!
  • Southwest App 1/5

    The upgraded southwest app no longer works on my iPhone, which is very inconvenient for me (and No, I’m not buying a newer phone so the app works). So I used to give it 5 stars, but now it is 0 stars.
  • Easy! 5/5

    By anshpo
    User friendly and helpful to use!
  • Talk about hidden fees 2/5

    By Air Katz
    It used to be if you checked in early, you could get a good seat. No more. Now you must pay for early checkin to get in the A group.
  • Changing a flight! 5/5

    By dolores fresquez
    I change my flight online n less than five minutes later, all the flights went down so my two friends had to wait. But they succeeded thanks
  • Best airline 5/5

    By Anna3Z
    Easiest app to use ! Love SW! Friendly staff with great service
  • Online check in 5/5

    By joe 94063
    This process was really easy. A couple clicks and I was done. Thank you for making it easy
  • Why I love SWA 5/5

    By James Franklin 11
    Because you didn’t charge me to change my flight!