Southwest Airlines

Southwest Airlines

  • Category: Travel
  • Release Date:
  • Current Version: 9.9.2
  • Adult Rating: 4+
  • Developer: Southwest Airlines Co.
  • Compatibility: Android
  • Links: Google Play Store
4.85073
4.85073
5,331,551 Ratings
$ 0

Southwest Airlines App

Book a flight in just a few easy steps Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®. Super-Fast Shopping & Booking Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards. Everything you need to Travel Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more. Boarding Pass on the Go Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet! Apple Pay® Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards. Travel Funds You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section. Inflight Entertainment Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies. 1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight. Live Chat Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.” Airport Pickup and Drop-off Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too. Cars, Hotels, and Vacations Use our app to quickly book all of your travel needs. Earn Rewards when you Travel Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!

Southwest Airlines app screenshots

Southwest Airlines app reviews

  • Ms. 5/5

    By Fab LeLe
    Very accommodating for my 86 year old uncle who has a pacemaker. Plane was big and clean. Flight attendants were professional while exhibiting top notch customer service. Southwest runs circles around Delta & American Airlines. Plus, Southwest is cheaper and your bag is free. Straight flight with no layovers nor connecting flights. Southwest is by far the best way to fly!
  • Southwest Airlines 5/5

    By joyride0816
    Southwest Airlines has been the only airlines I fly, unless they don’t fly to the destination I am going to. I have never had a problem with service, lost luggage or unfriendly staff. I will continue to fly Southwest every time I can. They are the absolute best!
  • Checked in right at 24 hours out 3/5

    By Chris TN C
    Still got B 51. Huh?
  • Perfect Way to Travel 5/5

    By PrayingGigi
    I travel often to visit my grandchildren. Straight flight with no interruptions.
  • Check in 1/5

    By any traveler
    Horrible experience Need to bring yourselves into the 21st century
  • DRIVING ME CRAZY! 1/5

    By Islandmac
    I’m trying to purchase upgraded check in but it doesn’t seem to stick. In fact so far I’m not impressed with how the app and website sync. And when I go to the app to check my flat, it says I don’t have a scheduled flight when in fact I do. And to find the flight, I have to type in the confirmation number; but that’s why I have to app, so I don’t have to go back through my emails to find the confirmation number. It should be stored in the app!
  • Check in issues 3/5

    By PonceCandy
    We like the airline, but the check in process is troublesome. Even having a confirmation number for two passengers and the information on file, we still had to enter all our information again, delaying the boarding position. I suggest a quicker check in with all information already to go. No delays for boarding process.
  • Very nice 5/5

    By vpbapu
    It’s very nice for everyone to make additional changes due to weather and without additional cost. Thanks for your kind help.
  • Early bird fees are a joke 3/5

    By killthis app
    I will start with saying I like SouthWest for the most part but I’m tired of paying for early bird check in and boarding only to end up in middle B group if lucky. If you are going to change for this. I believe all who have paid for this “convenience” should board at least after A group and before B group.
  • Service 5/5

    By tbestyet
    The flight attendants are awesome on most every flight, love the free movies, and always professional even when the flight is delayed. Love southwest!! I choose to fly southwest always if possible!
  • Love Luv! 5/5

    By ANGRY OPEN FILE USER
    Dear SWA, Always ALWAYS remember this one thing. No matter how bad of a day you’re having….at least your not Spirit!
  • Palm Springs trip 4/5

    By 4caccia
    I made my reservation using my SW account number. When I signed up for rewards a new number was issued. I paid the extra $25 for a guaranteed A spot. When I checked in my first leg of my trip I was put into B group second leg A group… not sure why that happened
  • October trip 5/5

    By October trip
    Great service in changing trip from Tampa to Myrtle beach due to hurricane Ian. Had a knee injury and was able to get a wheelchair for assistance. Thanks
  • Cancelled Flight 1/5

    By Adniljoy
    Major hassle. Now c44. Should at least compensate with better seating position.
  • Wheel chair driver 5/5

    By DeLlisle
    My wheelchair driver complained about my walker needing to go with me to the gate!! He was very rude and when I said I wanted a different driver because he was mad he said to me what’s the matter with people today? He drove very fast through the terminal Which made it very difficult for me to guide my walker beside me! Then he didn’t offer a bathroom stop or give me a chance to get some water or food! My name is Wendy Stein Loyal Southwest traveler My flight is 2147 Leaving out of gate B 13 I usually give a very generous tip but this time he just walked away and complained to the man at the gate about me! So…no tip! I very much appreciate the chance to have wheelchair assistance…but this was a bad experience! NOT A great way to start the day! 💔😡🥲
  • Flight experience 5/5

    By Grndmry
    So much guidance and support! Making my solo trip safe and easy. I’m fearless and I’ll be back!! Thank you❤️Grndmry
  • Wheelchair accessible 3/5

    By broken wheelchair
    You need to use the pod systems available to you you broke the wheelchair on the way out here.
  • Easy Travel! 5/5

    By michelecz2
    Intuitive, easy to follow and comprehensive site!! One site does it all!
  • Good application 5/5

    By Raj_26
    Easy and flexible application for booking and other items
  • Southwest 5/5

    By Ton0pah32
    I love Southwest Airlines
  • Favorite airports 4/5

    By MD's MacBokk Pro
    It’d be nice to have the most commonly used airports saved as favorites to avoid searching the list every time
  • Not user friendly 1/5

    By FreddyJns
    Not a great app
  • Passport information 1/5

    By shelbsthemaster87
    Passport information should be taken after check inCall the airline to question certain things I could bring back to the US and nobody could give me a straight answer please train your employees better thank youBy the way I can’t see anything that I am typing so please correct that through your app as well
  • Southwest the Best 5/5

    By posergram
    Southwest has always been the best o time airline friendly people and fastest service.
  • I love Southwest! 5/5

    By Blonde007Chica
    Even after Covid, Southwest Airlines remains the best one to fly! I converted my new husband to only fly Southwest (even though he accumulated a thousands of miles on another carrier). He, too, is a fan and only flies Southwest now! Keep up the awesome work!
  • Apple Wallet 5/5

    By Just A Mister E
    I love add all boarding passes to Apple Wallet Southwest is still my favorite airline!
  • Early bird check in 1/5

    By ticked off-
    Payed for early bird check in and got place 33 for another 15 dollars you can get section 1-15. What a scam to
  • Hurricane support 5/5

    By l12619;$.!
    Thank you for supporting my family and allowing flight changes to get them home!
  • Had to change my flight plans. 5/5

    By q&12!:
    I LOVE MY MOBILE APP!!
  • Travel Made Easy 5/5

    By RED3030_1
    App is great to use makes things easy
  • Awesome!!! So easy to book &/or change flights!!! 5/5

    By Lawyer Jim 7
    Easy to use & navigate features.
  • Flight cancelled on us for the second time 1/5

    By Donna Ell
    We paid for early bird now we are in c
  • Margaret is the best 5/5

    By TeriWB
    I had a great conversation with Margaret to help me change my dad’s return flight. She was super helpful, knowledgeable, friendly, and professional. Thank you!
  • Always Reliable 5/5

    By Jj'1906
    I can always count on Southwest customer service and flexibility, especially when I least expect it.
  • Easiest check-in EVER!! 5/5

    By Viking Lass
    My first time with SW and the app download and check in is the easiest of any other airline I’ve flown. This is great!! 👍🏼😎
  • App is working GREAT so far! 5/5

    By SynysterNate
    Great customer-friendly GUI, makes it simple and easy.
  • Boarding passes 5/5

    By lorry's review
    Great website and very efficient in getting signed in for checking in. Thanks.
  • Applying funds when booking a flight 3/5

    By Drummerguy_88
    I dunno why I have to look up funds after I have found my flight when I’m about to purchase. I understand if you’re using a voucher and you have to copy and paste the code but when the funds are in your account and then you have to look them up they should get rid of that extra step.
  • Southwest Cares 5/5

    By Jolylady
    I made a reservation for my 50th class reunion for the end of September from Tampa to Baltimore. In the meantime, I had monitored the health of my sister-in-law who had early onset dementia and was not doing well. I changed the flight first to the 13th. Then I changed it to the 3rd as she was getting worse. Finally, on the 26th of August I was informed he had a few days left so I looked at the schedule and decided the 27th would have cost me too much to fly so I called to schedule for the 28th. I called as I also had to change the destination to Philly instead of Baltimore. When I told the gentleman on the phone the situation, he asked me if I wanted to fly the next day and I told him I would love to but could not afford the expensive flights. He said hold on a minute and came back and said he arranged for me to go the next day at no extra charge. I couldn’t believe it and was in tears. Because of him and Southwest caring, I made it in time to see my sister-in-law before she passed.
  • Checking in 4/5

    By Dirie Belle
    It went smoothly on the app.
  • Add KTN 5/5

    By dlajh
    Was able to quickly get assistance to add KTN on an existing reservation. Thanks, Dan
  • Easy changes! 5/5

    By roxylq
    Always easy to navigate their site to make changes or reservations. Love it.
  • Inflight service 5/5

    By csbnjgb
    We love SW! The newish light hearted safety check routines are awesome. What a keen way to make us listen to pretty important details about the flight!
  • My opinion 1/5

    By Mr Usetolovethem
    Over the last couple years the consistency of the company and flights have drastically gone down hill. I’ve generally don’t look for flights from other carriers but that will now be changing.
  • Just get away 5/5

    By Pgsanders
    Best Airlines. Just do it!
  • SWAL 5/5

    By MarriG1111
    I found good cheap flight on this app and it was fast and easy to book I love Southwest Airlines they are my favorite Airline to fly with
  • Check in reminder 5/5

    By Duchess of Stanton
    Thanks sooo much for the check in alert! Ms Scurlark
  • Excelente Servicio 5/5

    By Alexcerda16
    La línea aérea del futuro, no necesitas q nadie te haga nada, el app es tan amigable q hasta yo solo pude hacer mis cambios de vuelo…… excelente línea aérea…….
  • Easy Peasy 5/5

    By Ami4587
    Saw makes everything so easy to do on their app. Especially making changes. The app works great.