Sw is amazing 5/5
By elcopoolboy
Can this airline get any better?
Freezes 4/5
By ashli 125368974
Freezes up when trying to check in then I get a crap boarding seating. When I do it right on time I have like 5 alarms to remind me.
❤️LUV this APP 5/5
By STL333🦖
app is soo easy to navigate! Luv it!❤️
Mobile Check-in 4/5
By Luv Flyer
Would be easier if Southwest allowed pre-check information to be uploaded such as emergency contact information.
B 5/5
By barbieinpvd
Best if we could see travel funds.
Love this airline 5/5
By kbowlkar
Awesome app to book, confirm, and get any info regarding my flight! Best app and best airline!
Quick Trip 5/5
By Big O from GR
Had to book a quick trip from South Texas to Oklahoma City. You can do all of this no hassle on the app. Trip booked a short lay over in Houston both flights will be home for a relaxing Sunday afternoon.
Pleasant and efficient 5/5
By BikeDaily
Southwest Airlines is my favorite. They remove the hassles of travel out in place by all other US domestic airlines. From the boarding to baggage they just make it easy. I can arrive at the airport frazzled with traffic and walk up to southwest relaxed.
Please maintain your philosophy and never become those others.
Traveling 2/5
By Sometexter2
They never allow me to sign in with my RR number or my email address, I always have to sign in as a guest and that’s a pain. Someone should fix that please
Cumbersome 3/5
By 40kfeetup
Won’t allow entering airport codes. Doesn’t offer easy/any way to find unused credits. Mid tier vs options of competitors. Companion pass member gold on legacy still I fly.
Can’t watch movies with iPhone XR 1/5
By Xtophe!
I got a brand new phone and I can’t watch in flight movies. :’(
Worthless 1/5
By 1f2r3t
My company buys the tickets, they won’t show up in the app, even after looking the flights up. There is no way to save the flight in the app, so basically you have to have the printed schedule to do anything.
❤️Luv SW 5/5
By Canpur12
I would not consider flying any other airline. The employees are the best. Planes are always clean. Love to fly, love Southwest.
App review 2/5
By foobar60212
Hard to find my reservation and unclear how to do a mobil birding pass
Easy 5/5
By IndigoRose
I loved the easy of booking my flights with the app.
Dennis Noernberg 3/5
By drnondixie
Poor connections out of Little Rock. Used to fly SW all the time but not gonna take a 10 hour flight that I could drive in 6-7
Sorry 😃
Make me want to come back!! 😀
App 1/5
By App too slow
Delta app is better.
SWA 5/5
By Ashtyhun
Southwest Airlines App is the easiest app that navigates quick to get what you need!! Spread the LOVE!!
Love it!! 5/5
By nursetdc
So easy to use. I book all flights through this way.
Early Bird seating 2/5
By hf06683
I paid for both my wife and myself to have early bird checking, and SW still place my wife in boarding section B, behind me
Great Airline 5/5
By Bettys Smokey
Online easy. Check in fast.
Cant get mobile boarding pass 1/5
By ScrewDoublefine
What is the point of this app if you cant get a mobile boarding pass through it?
Southwest for life. 5/5
By Ol' Bridge
Love the app. Love the airline.
ALWAYS EASY! 5/5
By Implant King
☘️🛫Can’t think of a better app or website anywhere!💌🛬sjt
No boarding pass 1/5
By Nanna1963
Unable to get boarding pass electronic,
Mrs. Janice Matson 5/5
By Jpmats
Been flying Southwest for years! Love it! I have a mobility problem and each time I have been treated like a queen.
All personnel have always been kind and super helpful.
My only complaint is when I have to use another airline because Southwest doesn’t fly there.
Sad to learn of owner’s passing. Hope and pray his efforts to make Southwest special will continue.
Put simply , I could do a commercial- I love Southwest!!♥️
I love Southwest 5/5
By BJC711
Whenever I fly I always fly Southwest, they have the funniest flight attendants, best service and best of all no baggage fees 🤗.
E-boarding passes 4/5
By slb-02
It would be nice if I could email other people in my party their boarding passes like I email mine. We have to find a printer for theirs.....
Abdo Ades 5/5
By abeedodo
You guys make flying fun again!!
Check in online 5/5
By Corinne.Clover
Very easy and quick. Thanks
Great!! 5/5
By chewyonetimes
Quick and easy!!
Works just like it should! 5/5
By OKVegasgirl
Love this app! It works exactly like it should. I will be happier when you can book out of country flights on it but understand why it poses a problem right now.
Love Southwest 5/5
By groomprofessors
No bag charge!
Great about not over charging for change of plans!
Perfect Airline for me 5/5
By San Diego Resident
Most times I travel alone so it doesn’t matter where I sit or when I board, I don’t have overhead luggage. I just love the prices, no fee baggage, and a nonstop to the place I travel most! Oh, free onboard WiFi is over the top!
Easy app 5/5
By edward Agency
The app is Easy to use, I use it every time I go see my two sons up in wa state. South west is the best.
I love Southwest Airlines 5/5
By Will The Doctor
Best airlines in the United States
Love you all
Love Southwest 5/5
By JVirgilH
Great airline, no frills dependable and Great Employees. Always improving and innovating. Airline for life.
Quick and Easy 5/5
By RannaPatel
Intuitive and easy to use.
Brian T 5/5
By Brian T 66
The only app I use and I always tell people they should look at it when they say they want to create something great for their customers
Password issues 1/5
By dfgjvxvbv
Tried ten different passwords and each time got an error that such password already exists for another user. First time encountering such an issue.
iPad app still behind the times... 1/5
By fy36jfr236
The iPad app is terrible. Needs both orientations not just wide screen.
Woah 4/5
By pip-pip-pip-pip-pip-pip
Omana itsenään myös että kissa voi jumalauta että on aika hyvä paikka jossa tapahtuu myös syksyn ja talven yli!
Love this company!! 5/5
By Katie and Fran
Love this airline!
Couldn’t be easier 5/5
By DeborahA27
Love Southwest ❤️. App couldn’t be easier. Rules couldn’t be more flexible. Employees seem so happy. Converted from AA years ago. Keep adding cities SWA. 😄
Awful Experience 1/5
By Owts
It’s 2019 and Southwest makes it near impossible to get a mobile boarding pass especially when your reservation is for more than one person. Every other airline including the budget airlines has no problems with mobile boarding passes. So you still have to go stand in line for 20 minutes to get a paper boarding pass from their 4 kiosks or which 2 are always broken. Another example of the “customer service” airline not actually caring. The good will from free checked bags won’t carry you forever.
Great 5/5
By MelissaSmithYoga
The only issue I have is that you cannot purchase flights with points on the app. Otherwise. Easiest flight app out there.
Price Gouging in storm 1/5
By #1 FAN 400
Was tricked into rebooking our flights; now all flights are sold out, options offered by Southwest are wait 3 days to get home or pay $1500; seriously; add some planes to the schedule and get travelers home. Done with Southwest.
Great to Fly with Southwest!! 5/5
By BuckeyeRidley
Thank You for Great Trips!!
Southwest you are best! 5/5
By Susan Kay R
Southwest Airlines is awesome and that’s all I need to say!! If I could use them every time I fly I would, the only downside is the limited airports they fly in/out of. Especially love the ease and no cost changing a reservation and the two bags fly free!!
