Still very spotty and with annoying quircks 3/5
Much better now in connecting and streaming live channels in the first click on iPad and iPhones but still not reliable enough and is a hit or miss through the day.
What’s with the CC feature? Why is it always on by default? Why does it not remember the last setting for the channel even in a given session? Surfing momentarily and coming back to same channel still takes several seconds/minutes to resume streaming at times and when it starts streaming finally, the close captions start, regardless of last setting in the same session just minutes before, regardless of sound on or off. This CC feature needs to be turned off by default, should remember last setting either globally or per channel, should work with sound off, and should have global preference!
I mostly watch CNN and some local channels like PBS, ABC, FOX and CBS. Paying about $25 a month for this service seems much more than its worth. When would the app be available on Amazon Fire-stick/store or other popular TV makes like Visio, LG.
Which channels are available on wireless without wifi? Where can I see the current list in the app?
By mr mr2
I use the app every day and love it! Suddenly it stopped working. Message said to update. Still nothing. Called support. Was told I needed the latest Apple update. I explained the problem. They never thought about older iOS software. Today it’s fixed and working again! Thanks for actually providing customer support!
NeedS Digital DVR 2/5
The app works fairly well but for people who use the Apple TV app exclusively, we want digital DVR.
Not good 1/5
Constantly causes iPad to lose internet connection. Doesn’t happen with any other app.
Last update disabled support for iOS 10.3.3, then fixed? 3/5
By JW from MI
Lots of updates bing completed, makes for a bit of a twitchy app. Not sure if it will continue working on iOS 10.3 or not.
Please add Bein Sports USA 4/5
It is really good. But I can’t watch Bein Sport USA. Please add it and it’ll be perfect!!!
Not working 1/5
By Jeremie moe
Fix the Freeze bug!!!!!!!!
Upgrade is not functional on the iPad. It went from working ok to freezing and no sound. 1/5
It freezes up . The sound does not work at times. This is a mistake that should get the entire developer team fired..
I am calling the big guys.
Update makes older iPads/iPhones unusable 1/5
Despite the fact that Netflix and Hulu make sure their services are usable on different platforms and for all generations of products, the newest update makes my iPad, which isn't even the oldest option out there, unusable since it cannot update to 11.0... this is an unfortunate limitation that is likely to effect many who do not have the latest and greatest- like most people. Smh. Charter, you are daily disappointing my family lately. :/
Removed iOS 10 support 1/5
By John Aquaa
What a joke. The only device in this house that used the app was an iOS 10 device that is no longer supported. My kid just left for college so it's time to cancel services from Spectrum. Overpriced, unreliable, unsupported.
And again...no sounds 2/5
This last update once again is wreaking havoc on my usage. As happened in a previous version, sound is lost on several channels including NBC. Local shows are fine, but the commercials have no sound. And national shows, like the Today show is completely without sound. Get it together Spectrum!
IOS 10 Now Blocked With Update 1/5
By AC ABC
can no longer watch unless you have IOS 11 or higher - not good- need to allow IOS 10 a compatible version
What the HECK?!?!?!?! 1/5
So many issues lately! Freezing up particularly on my ipad! I am not able to watch anything all the way through normally. I did the update last night, watch tv last night and this morning. But tonight there is a glitch because it says I need to update again but when I go to the app it just says 'open' but then defaults back to 'update the app'?!?!?!?! I have soft booted my ipad and deleted and then reinserted it without luck!?!?!? Really? I am more than dissatisfied and frustrated! Please, please, please straighten this out asap!
I cannot even give this one star considering I cannot watch anything!
Oh crap you are MAKING me give a star you do not deserve!:(
Good when it works, support is poor when it doesn't 1/5
I stream the spectrum tv app on a 5G system on an iPad 4 in the Pomona, CA area. When the app works, I would rate the experience a 5 out of 10 because it continually freezes or won't connect. Brought this up with their support group and they run you through the usual stuff (reset the modem, reset the router, etc.) and it never fixes the problem. A few times support suggested updating the app and there was no update to be found. If you're lucky enough to finally get an update after waiting for it to come out after a week or two (I've waited as long as a month), then the app seems to work for a while, then the problems start again. It's a vicious cycle that spectrum seems to enjoy putting us through. It's about time to cut the cable. Of course if spectrum would take notice of their promise, which is "tv on all your devices," and fix the problems on devices other than the tv, I wouldn't be wasting my time writing this review. By the way spectrum, the app is saying to update to the latest version, but there isn't any update in the app store.... again!
Not for older equipment 1/5
What about users with IOS 10? We can no longer see anything on the app
Broken at 11.2 1/5
Need to support 10.X IOS PLZ
Gee thanks 1/5
By Michele Sargent
Worked fine until I was notified on the app needed updating. Updated, and the app informed me it was no longer compatible with my iPad. Worked fine until this happened.
Terrible, only as good as the internet speed. Spectrum is supposed to be fast. I am buffering all the time and picture goes in and out of blurry. Have called and no one has been able to fix it
What happened???!!! 1/5
Last night the app worked fine. Tonight, it keeps telling me to get the latest update to keep using it. I click on the " update" button with that message and it shows there is no update to be done. Closed app and retried... same wrong message. Turned off iPad and restarted... nothing changed. Husband's iPad is doing the same thing.
Awful app, awful company. 1/5
I get a message to update, ref code ICF-1000. I click and it takes me to the App Store and shows that the spectrum app is current, I.e., there is no update. I delete my app and reinstall with the current app available in the App Store. Try to run and get the same message. The app will not load and I'm in an update error loop. Spectrum customer support is non responsive. I'm dropping my cable and getting some Internet TV package. It's obvious Spectrum does not want my business, and/or is incapable of offering a decent service.
Spectrum app user 2/5
By Audie Benavides
Didn’t give it five stars cause you can’t watch several channels unless your logged into Spectrum WiFi. The whole point of having the app is to watch shows on the go. I want to watch my local news but it wants Spectrum WiFi log in. Smh
Update gone wrong 3/5
I’ve been enjoying the service for many months until today after a update. Now constant freezing. Super annoying. And oddly now some channels are in Spanish. Ugh. Wish I never had to do that update
Tells me I need to update new version, but it keeps taking me to update again and again, in the meantime I don't get to watch on my IPad, while being on vacation.
Needs fixing 1/5
Constantly freezing video but audio continues so I switch channels and go back so I can watch episode and before even finishing I’ve exceeded my streaming amount ? So I never get to finish anything basically. Thanks for adding more channels it would be nice to be able to enjoy them
Updated app. Won't load. Keeps sending me back to update!
What a piece of junk 1/5
Constantly asked to update to use the app, then says not compatible, yet used it the night before. So many connectivity problems, spinning, spinning, spinning, so lame for such a high price.
No Sound 2/5
No sound on some channels. Of course just happens to happen on the channels I like to watch the most which basically makes this app now worthless to me.
Take your tv with you 1/5
Why in the world would I want to watch tv on my phone in my home when I have a 50” TV set?
AT&T lets me watch tv on my phone when I’m walking my dogs not tethered to an at home wi-FYI connection. This is a useless app.
Spectrum TV app issue. 2/5
By help me enjoy
I have had the same issue with the steaming freezing more than once during the day. I called customer service and they do not have an answer and could not help. All they did was reset my internet.
Major issues with sound and locking up 1/5
Was fine till last update, now on phone, no volume on Fox channel, but only the Fox channel surprisingly. On the I pad it just keeps locking up and short repetition. I have done all updates, very disappointed, this phone and iPad app is why I use spectrum... I have been a loyal customer for many years and have stAyed loyal because of these apps...,hope you can fix it.
Worst TV app ever 1/5
I’ve had multiple cable providers and this is by far the worst app. Looks and feels like it was created in the 90s and doesn’t even work half the time.
All fixed! 5/5
Solved a problem w captions / subtitles defaulting ON - found it’s an iOS issue, and fixed it there. ALSO, the display size seems to be making better use of the full space available on my iPad.
The app connects easily and works very well on both my iPhone and iPad.
The worst app ever. 2/5
I figured it out you are part of the FAKE NEWS Leftist lunacy. I watched football all day yesterday and the app never locked up. But you put it on FOX News and it locks up every few minutes. This is suppressing speech and you will pay dearly when this gets out and I will make it a point to spread this information to the entire nation. You ignorant fools don’t realize 1/2 your customers are conservative.
You better get it figured out.
No Chromecast Support 1/5
By Austin Chandler
Seriously, what’s the point of not offering Chromecast support?
DVR DOESNT WORK - app is crap 2/5
DVR button does not work as advertised. You WILL NOT be able to access your DVR on your device.
No chromecast support 1/5
No chromecast support
Direct TV app is better. 2/5
Giving two stars because the streaming is fine and I don’t get kicked off. Spectrum should take into consideration allowing more channels to be accessed on the phone (off WiFi) without having to go into a higher package. Wish I never switched!
Some channels freezing 1/5
Having same experience as BILL, where some channels freeze and have to frequently restart app to get the channel to continue.
Also, in your recent update you indicated you added 10+ channels that are now available. HOW ABOUT LISTING THEM SO YOUR CUSTOMERS DON’T HAVE TO GUESS OR STUMBLE ACROSS A ONCE BLOCKED CHANNEL.
After all, we are paying for the service so NO CHANNELS SHOULD BE BLOCKED!
Got my first iPad , now I watch this more than my tv. 5/5
I’m always checking the guide and watching on demand more than live tv now I don’t have to get a another cable box to put in the bedroom I bring my iPad to bed.
Will only let you view worthless channels when not at home. So......worthless.
Not working at all 1/5
By Marta Solitaire
September 2019 Update: currently the app does not start in iPad or iPhone. Customer support just says to use the individual channel apps. Old review: Worked adequately until the latest update. Now I have no Favorites. What a waste of time. I only use it in home on my WiFi. I only use it because Spectrum refuses to fix my cable so I am stuck with the app and my iPad. Now the app isn’t working well, so what am I paying for?
Was a decent app 2/5
Latest update(s) cause lockups regularly when watching live tv from my ipad. Please fix!
Chrome cast 3/5
Why not compatible with chrome cast?
my screen will not flip.
Nightmare on Spectrum Street 1/5
Every other day a new update and stays the same sucky app. Buffering and freezes. CC always on. One star is being way too generous.
Horrible on Apple TV 2/5
By Cannon Apple ID
App works well on iPhone and iPad. However it regularly freezes on both my Apple TV devices. Especially on live sports programs which is frustrating as football season just started. It’s not an internet or router issue as every other streaming service app I have works perfectly in my home. Based on some Google Reviews this is a common problem. Spectrum really needs an update to fix this. I am considering dropping Spectrum Cable due to this Apple TV app issue.
Spectrum TV 5/5
I just love ❤️ watching Spectrum TV Because it has all of the Nick Jr. shows thank you fans I appreciate that😂
Missing the Chromecast feature 5/5
Can you enable Casting via the app?
Crashing 10 X a day 1/5
By Pine Hill Gal
Something needs to be fixed because this app freezes up 10X a day! Please fix!