What happened to DVR in app? 3/5
All of a sudden two updates ago the ability to set recordings and watch things that are recorded from the app, disappeared. Now it can only be done if you are watching on a television. Those were features I loved about the app, I could easily record something I forgot to set while I was anywhere, or I could watch while traveling. I am so very disappointed that Spectrum removed this functionality from the mobile app.
An interesting app update 1/5
Spectrum… you release an app update for apple TV, yet the developer “forgets” to leave off the channel numbers on the guide and on screen info. WELL DONE! $250 a month for more junk. NICE! You’re all PROFESSIONALS at continually robbing us. Well played.
This app does not work! 1/5
By DO NOT GET SPECTRUM
The app used to work but it does not at all anymore! Honestly it is the worst app you could have, constantly needing to sign in , reboot and constant buffering. The reviews are old when the app actually worked. It DOES NOT! Do not get spectrum.
log in 1/5
for some very off reason it doesn’t let me create an account i tried the app and website.
By 230 kompresor
I have the app on my phone I live Fl but I’m working in Minnesota and I can enjoy the app because I have connected to my home Wi-Fi is terrible
Lip sync issues 1/5
As of a few weeks ago, I’m having lip sync issues running this app with Apple TV on all of my TVs. Very annoying to reboot the app frequently. The issues are well documented on Reddit with a number of user’s reporting the same issue. Essentially all of a sudden the audio reverts back 30 seconds prior wile the video keeps running. I’ve only been able to temporarily correct this by exiting the app and restarting. Not having lip sync issues on other apps. Please fix. Thanks!
Terrible just terrible 1/5
By Kyle. B.
We pay too much money every month to a company that can’t make a functioning app. All I want to do is watch jeopardy at the end of a long work day and far too often the app will just sit and load for 1/2 of the episode. I can switch the channel and it will play just fine but the one and only channel I would like to watch never loads. I have no other option in my area other than spectrum and satellite. I live in Florida and can not trust satellite. This is why anti trust laws were made and need to be enforced again. I despise spectrum as a company.
Trash app 1/5
By Brownie 2k17
Every update makes it buggier and worse to use. Wont even load on my phone or Roku. So infuriating. Their “fixes” don’t work either. Uninstalling and reinstalling doesn’t work. Logging out and logging back in doesn’t work. It’s so infuriating
Lags and voice/picture off 2/5
We’re running the app on Apple TV. The picture lags and the voice/picture are not synched. We had a tech come out to adjust the signal since it was detected there was a communication issue. Tech fixed pretty quickly but when I asked about the app lagging and voice/picture not in synch, he indicated that it’s a global problem. We’ve had this issue for a few weeks now. Why is this not being addressed or fixed if this is a global issue? We deleted the app and reinstalled, but same results. Please fix asap!!
Received an email from charter communications advising me that they’re sorry for any issues with the Spectrum app. And they also told me “For direct assistance, please contact us by private message on facebook, twitter”. My earlier post indicated that a tech came out, so yes I did reach out them directly for assistance which is why the tech came out.
The issue is still not resolved
Won’t Play Live or On Demand 1/5
Keep getting a black screen, no audio for any channel when I try to watch live. If I select an on demand movie, it doesn’t load and play. Tried deleting app and reloading, same result.
Audio out of sync since last update 1/5
By Lisa "Z"
Since the last update we cannot watch the Spectrum app on Apple TV without the audio and video constantly going out of sync. No problem with other streaming services only Spectrum. We have reset and restarted Apple TV deleted and reinstalled Spectrum and still have the same issue. We do not have this problem watching the app through our Samsung TV or Roku. Please fix this it is extremely annoying watching TV.
**Edit**. Even after the updates audio and video still go out if sync. We are running the Gig internet so it is not a slow internet issue **
Closing automatically 2/5
I loved the spectrum app but recently with the updates the screen closes on its own after a minute. You shouldn’t have to touch the screen to keep it active. Please fix! It started about a week ago.
Terrible app 1/5
After reading other reviews, it appears clear that Spectrum has no intent on delivering a quality app. The same exact issues that existed with this app 3 YEARS AGO are still issues. Audio/video sync is off within a few minutes of starting a channel. Sometimes you just get nothing on a channel for a while. It crashes or locks up all the time. No way to pause or rewind live streams. Oh, and you don’t necessarily get all the channels if you’re not using Spectrum internet, too. And absolutely NO ONE at Spectrum cares. Don’t bother calling them about it. Shameful. Good thing Hulu is out there!
DVR Box 4/5
Everything good except audio will not stay synced with video.
Worst app on Apple TV by far!!! 1/5
This is absolutely garbage on Apple TVs and it’s pretty buggy on Roku. Every other streaming app works great but this app has numerous problems. I see a ton of complaints online and yet spectrum acts like it doesn’t exist. I cannot believe spectrum hasn’t fixed it. It pixelates and blurs constantly, it freezes, it stutters and then the sound in the picture don’t match up, and sometimes the channels just go black. It really is almost not worth watching it get so frustrating. If you have a choice, go another route and save yourself the headache.
Times out 1/5
By suzi que
Spectrum did something to this app in their latest update. It times out after about five minutes. Also, when you open it, it is not where it should be. Please fix it!
By NO ZONE JOHN
It just works! News in your pocket wherever you go.
Screens freeze and voice tracking goes off 1/5
By again disappointed
Screens freeze and voice tracking goes off
On demand smothered in adds 1/5
You cannot scrub through a show to figure out where you last left off without watching, and I mean quite literally, 5-8 minutes of ads. It is absurd how unusable on demand is.
App Keeps Muting after switching to Other Apps 1/5
The spectrum app keeps being on mute when I switch to other apps. I can use it for some time just fine but it will not work if switch to another app on Apple TV. The application will be muted when I switch back to the spectrum app from another app. Considering all my other apps work fine, this seems to be a problem isolated to spectrum’s app.
Video and audio don’t match 1/5
After this last update I am having issues with the video and audio not matching. It will be ok for a short time after selecting a channel but after a short time it will not be synced. Does not seem to effect abc, nbc, cbs or fox but all the cable channels will have issues
I can’t schedule a recording from my phone 5/5
I used to be able to schedule a recording from my mobile devices. That is no longer an option. WHY?
Almost 5 stars 4/5
By The PFLo
Service has become slower, as more people sign up for service in this area…need to build whatever is needed to keep up with the demand, at speeds that keep the vision on the screen inline with the what’s being heard. What used to be flawless, now comes off as a bad other language re-dub.
Loyal Spectrum and Apple customer. This app is amazing for cord cutting and not having to pay an extra monthly fee for a cable box. The only issue is audio sync. Their is a small glitch that happens where a live show or movie pauses for a second and then the audio sync issues start. I spoke with a customer representative from Spectrum and they stated this is only happening with AppleTV. It does not do this on my phone or tablet. Hopefully Apple and Spectrum can work together to get this fixed for customers who use both. It is still a great app, service, and Apple product.
Easy as 1-2-3 5/5
Awesome app and looks just like my tv. I use the app on my iPad much more these days since I can walk off with it. Thanks Spectrum you’re great!
I’m todays world this app is a total embarrassment! You can’t pause, fast forward, or rewind. Basically, if you missed anything you are just out of luck. In 2023 I expect at least basic functionality. This app is totally lacking in it. Pathetic excuse for an app in todays world. My tape recorder in 1970 had pause, fast forward, reverse, and play yet this pathetic excuse for an app has NONE of these things. Those who gave this a positive review must not be using it. I assume they are company employees. 🙄
Do not use 1/5
By Ardent Bard
This app does not work well at all. Just delete this app and watch spectrum TV through your browser.
Spectrum App dysfunctional with AppleTV 4K 1/5
I’ve been experiencing issues with Spectrum App via AppleTV
4K for months now. I’ve gone back and forth with Spectrum regarding the issue to which they state it is not a Spectrum issue, but rather an Apple issue and/or Apple device. That is not the case! My issues are: When watching live TV only, as on demand networks works fine, every 5-10 minutes the channel will freeze, but the audio will continue running. When the channel refreshes, the audio is not synced to live real time viewing - there is a major lag. I have to constantly change the channel back and forth so I can continue watching live TV, which is frustrating. None of these issues occur while using other apps on AppleTV i.e. Netflix, Hulu, Peacock, etc. A Spectrum technician who visited my resident confirmed that the problem is not with my internet connection, speed, or my wireless network. They even replaced my modem and router. They did advise me that customers have been experiencing the same problem and it has everything to do with the Spectrum App. I've deleted and reinstalled the app on AppleTV several times with no luck. My AppleTV is fully up to date with the latest software. I also spoke to an Apple Care Technician who also stated it is not the Apple device, but the Spectrum App. The app is totally dysfunctional on AppleTV. Spectrum developers/engineers need to look into this issue and resolve it. As a paying customer, put your customers first and make the necessary changes. You are aware of the issue. Please don’t ignore it!
Used to open live tv tab, note only opens home tab 2/5
Need to be able to set live tv tab as default tab. Need bally sports, nbatv, MLB tv out of home
Service and pricing 5/5
Loyal to Spectrum cable, tv
Prices are very expensive and Spectrum need a Senior Citizen price discount badly. Social security, Spectrum, really hurts. Even have a pay for the channels you watch. There is probably 30 or 60 or more channels that we don’t watch. This will be so much better for seniors. Ages 55 and older. Thanks
Bad update 1/5
I’ve really enjoyed this app on my iPad - it worked great until the latest update. Come on guys…get out a fix! My screen blacks out and I have to restart the app…also the menu is gone on the left side of the video screen. I have to use the menu w/o seeing my program. Fix it!
Menu is back on the side but the App still closes after a few minutes of watching.
Streaming this channel an the audio starts to not match what’s going on with the movie — The only way to correct this is to change the channel an switch back
Audio and video constantly lose sync 2/5
Running the app on the iPhone 14 pro max with the latest OS, as well as on the AppleTV 4K, the audio and video lose sync. I typically have to change to a different channel or reboot my device. Please fix this!
Great idea 5/5
Been able to watch TV while you are eating, drinking coffee on all devices is awesome.
DVR Support is horrible for iPad 1/5
The iPad app won’t even give me an option to record programs with the DVR.
I have to use the spectrum mobile app on my iPhone in order to set up recordings.
Why doesn’t the iPad offer support for recording and or editing the DVD contents. Horrible app.
Shows not available at this time 2/5
More often than not, I am unable to watch shows on demand. It shows loading, loading, loading, then I get a message saying it’s not available at this time and gives an error code. This is VERY frustrating! What gives??
Does not work on my Apple TV 1/5
Very, very buggy. This is the only app that doesn’t run properly on my Apple TV. please fix this so I can change my rating.
Good Spectrum app with a glitch 4/5
How nice to see my popular Spectrum shows while I’m away from home...but sadly Spectrum doesn’t allow you to see ALL the channels unless you use your own home WiFi router. This is stupid and defeats using the Spectrum TV App away from home. If I need to be home to see ALL the TV channels, I’m watching my TV and not on my remote device. I don’t get it.
AppleTV App 1/5
It’s January 2023 and the app has been awful the last couple of months. Always blurry and sound tends to not match. It’s this app bc every other streaming app works perfectly fine.
Worst APP ever 1/5
I wish I could give you a zero. I am tired of deleting and reloading this app. Worst ever. This is the worst APP ever. I have experience the following. Locked out for 12 days, daily crash of the APP where I have to delete it and open it again for several days ( this is still on going). You call the company and get the run around. Why can’t their programmers get this fix.
Great service 5/5
Needs improvement 2/5
App for Roku tv Constantly down, live tv tends to skip. On my phone it completely stopped working, it won’t let me see anything.
Streaming Issues With Latest Update 1/5
Can no long stream from
App via Apple Air Play to Apple TV.
Bad update 1/5
Since the last update, the app closes at the same time-out rate as if I was using a regular app. The app shutdown in the middle of watching my streaming shows after 3 minutes…SO FRUSTRATING
Terrible update 1/5
By A Nonny Mister
Out of sync
After a few minutes screen goes dark, then shuts off.
Audio video delay 1/5
This app has become the worst!!!! The 10-15 second delay on audio is ridiculous!!! The video goes blurry all the time!!! No problems with any of my other apps just SPECTRUM TV APP!! Blood sucking money hungry company
New App Version Horrible Also 1/5
The previous versions had a whole lot of problems. They recently attempted to fix the app. NOW THE AUDIO AND VIDEO DOES RUN IN SYNC!!! One minute it is speaking in unison then all of the sudden the picture moves faster than the audio. Tried to call Spectrum’s Tech Support. He tried to say blame it on the internet and make me spend more money to increase the bandwidth. However, the problem ONLY exists with Spectrum’s app. THEN he tried to say Spectrum’s a live app…the others don’t operate in real time…that’s why u don’t see issues BUT THAT’s NOT TRUE EITHER. MY CHURCH, OWN, TLC and others (app) ALSO have the ability to go live and there’s no problem with THEIR apps..,ONLY SPECTRUM. The bug is ALSO reproduced on the mobile app. THIS APP IS HORRIBLE & THE BUGS ARE WORSE!!! Since all my programming comes via their apps…I’m questioning whether I should keep them. The app is down more than it is up!!!
iPad app broken after 1/2023 update 1/5
As the title says, the app is functionally useless after the most recent update. If the screen isn’t touched routinely, the iPad now goes to sleep/to the Lock Screen as others are reporting in recent reviews. Please fix this bug ASAP!
Terrible App 1/5
Lags, worst buffing, loses signal even when connected to WiFi and sound not syncing with picture.