Problems with picture in picture 3/5
By Train *
I’ve noticed the Picture in Picture feature on my iPhone always gives me problems. It will freeze, buffer and then starts the episode over again. Because there is no fast forward, I have to watch everything I’ve watched already just to see the ending. Sometimes multiple times. Not good. Very frustrating.
Horrible app gets worse 1/5
By tried and failed
I keep thinking the app can’t get any worse. Time and time again I am proven wrong. Every update it just gets worse. If you don’t know how to correct the previous errors in your coding at least leave it alone until someone shows up that can.
Black screen 2/5
By Jeanette Solis
I’m not able to watch anything on demand or on live tv. It either keeps buffering or there is sound but no video.
Glitchy; occasionally unreliable 2/5
I like the convenience of watching TV on my portable devices. Generally it’s OK. I rated it 2 stars for two reasons - one technical and the other cost. Cost wise, it’s disappointing that, while I pay for Spectrum cable at home, because I don’t have wi-fi services through Spectrum, I can’t get all the channels on the app! Unless there is a technical reason for this, I find it to be a backwards regressive way to force me to pay Spectrum more money for what I have already paid for. The others are technical - it’s a glitchy app. The quality of streaming has improved, so there is less pixilating and picture distortion than there used to be. But recently, after watching for awhile, the app suddenly goes black, stops working, and a message box pops up claiming that I’ve “exceeded the maximum number of video streams” and to stop watching on some other mysterious nonexistent other device. This is pretty annoying - tantamount to my car just stalling out and stranding me in the middle of nowhere, with no explanation. With my car I can generally call a mechanic; spectrum app not so much. Maybe it’s just a function/limitation of the technology, and big picture, it’s an irritation, but if you are looking for feedback to improve your product so more people will use Spectrum and this app, that’s my feedback.
Constant buffering and crashing 3/5
While I love this app, lately (the past 2 months) the app does nothing but crash or buffer. It’s more of a headache to use the app now so I just deleted it and called into spectrum to hear “we’re working on the issue”. Yea ok! As much as y’all charge for cable the app should work flawlessly and sadly it doesn’t. Do better!
I hate the new version 1/5
I hate how the new version starts with a menu instead of live TV where I last used it. I am watching it on my Apple TV.
Streaming cable 3/5
Worst streaming I’ve ever experienced. Cannot watch a full episode or show without buffering interference. It gets very annoying, I wish they would fix this problem
A couple negatives 3/5
My biggest complaint is when watching a taped show and FF through commercials, no way to see when program continues.
Also I can’t pause live TV.
Tv on the deck 5/5
By On my deck
Really enjoying my Spectrum able to watch shows while sitting on my deck 🤗
Spectrum SLOBS 1/5
Response to Spectrum response of this review:
- There are no common questions with answers to your latest sloppy ERRORS which we did notify you of via your feedback free of consultation fees, and yet that company is so incompetent it put out an update last week completely ignoring the obvious!
- READ exactly the below again. Such sloppy in error inconsistencies are unacceptable not to mention all the other defects and malfunction.
Ver. 8.2 with its terrible resume play defect in On Demand was at least robust and reliable for Live TV. Then they FORCE an update to 8.5 which screwed up all that worked fine before and exhibited the company's rampant utter sloppy incompetence, such as its new inclusion of local channels in the on the go channel lineup (without subscriber wifi) but stupidly in ERROR half the networks are blacked out and half aren't despite all requiring subscriber wifi or location data. And why is NBC the only network not listed by its local affiliate?! CONSISTENCY MATTERS SLOBS! They were notified of this over and over and yet they just put out an update 8.52 and didn't even bother to fix their obvious on display to all sloppy inept oversights!
Don't bother wasting your time with their app feedback. The idiots don't pay attention!
It’s ok… NEEDS improvement… 4/5
Spectrum TV app needs some improvement. First off, why does it lag on live shows? As soon as you get to an interesting part of a life show, spectrum ruins it and lags. Then once it’s done, you can’t go back to the show until it’s over. That’s annoying. Second, why when a shows of air (or is over), you can’t rewatch all the episodes? Just certain ones. That doesn’t make sense and is frustrating. Third, why are there locked movies? (Harry Potter for instance) that is so annoying! So, unlock them (and any other locked items), please. Last, why does it say that there is an episode that I can’t watch because it’s not loading properly?? Is that my fault, and that my punishment is to stop watching my shows? I understand, the app is global, but to do that? With good Wi-Fi? Not on me, please fix! So,the improvements it will need aren’t many right now, but possible for later. 1. NO MORE LAGGING DURING LIVE SHOWS! (Or if it’s a rewatch) 2. LET US WATCH ALL EPISODES OF SERIES THAT ARE OFF AIR. 3. NO MORE LOCKED ITEMS. 4. NO MORE OF NOT BEING ABLE TO WATCH EPISODES FROM SERIES.
App now useless after update 1/5
Multiple Apple TVs throw the same error message about not being connected to the internet while other apps work fine.
Why Will this app not down load to my apple ipad
Its ok to look at on my on my phone but once I do AirPlay its a complete disaster. It skips to the next episode after a commercial break, skips forward/backwards after a commercial break. Very frustrating
Firestick availability? 3/5
Why isn’t Spectrum tv not available on Firestick?
Spectrum TV 1/5
I have yet to be able to watch tv away from home on my IPhone. It will say no internet connection every time or connect to your modem. If I’m not home how am I to be able to connect unless I bring the modem with me
Terrible- By Far My Worst Streaming App 1/5
This app is terrible. Of all my streaming apps, this is by far the least reliable. Free apps provide a much more reliable experience than this one, which is by far my most expensive. I am often unable to connect for days at a time. Spectrum support is hard to contact and seldom helpful. They sent a troubleshooting link. It failed to open. Apparently it is on the same server as the streaming app.
Every other other app is able to connect reliably, spectrum regularly fails for extended periods of time.
In home Wi-Fi ?… 1/5
Why do I Need that with your app with all your channels that I pay for. Total crap.
The only channel I can get is your news station. I pay for all these channels. Can’t get then on my iPad, or my Apple TV. The APP STINKS. UNUSABLE
Once a great Apple store and, they can 1/5
By Wheezer MD
I used to use this app on a nearly daily. Now when I use it, I almost grow my iPad across the room. When I try to record a show, I frequently get “More Ways to Watch,” which doesn’t allow me any way to set up a recording. Then I will try to record a show on one of my regular channels and I get a message that the channel is not on my lineup. They he problem is, that channel is on my lineup.I even went to the shows before and after the one I want and The app will allow me record them without any problem. I think I will investigate control options for dish network.
Spectrum tv app 1/5
By Pand w
There serie issue with this cannot record or schedule spectrum havenot fiqure how to fix this problem. Once you record you cannot not watch it in your iPad on demand like you did month ago you record on tv but cannot not watch on your iPad on there is some wrong with this when you click on guide to record there nothing on it. need to be fix cannot watch tv on I pad or iPhone please fix it thank you I just call spectrum service please fix iy
Too many commercials.
Does not work anymore 1/5
I am not sure why but this app broke and I haven’t been able to watch anything on my phone or laptop, please fix
TV viewing app. 5/5
By WMG, Inc
Having TV programs portable, is worth the all the other advantages a cell phone offers. At least for my purposes.
Reliable and complete 5/5
Very impressed as to what it had matured in into
Horrible on AppleTV 1/5
This app is horrible. When I signed up for Spectrum at a new address, they said go AppleTV, and the app works great. But it doesn’t. The DVR function is very glitchy, playback is always jumping. And forget about trying to move ahead in a show, the app simply dies. All the other streaming apps on AppleTV work great. So this is Spectrum producing junk.
Changing accounts 3/5
We have 2 spectrum accounts, changing accounts on the app has become almost impossible. It now tells us we need to subscribe again to get local channels each time we try to change accounts on the app. This needs to be fixed. It used to be real easy to switch
Stop the constant interruptions 1/5
By The big sis 20130510
Why must you always interrupt me asking for an opinion of whether or not I like Spectrum? Of course I’m going to hate it with these constant survey interruptions!
I love using this app to o watch my shows! Just wish there weren’t 2 min commercials/Ads
Has Shortcomings 2/5
We use this app to stream all our Spectrum TV content. We do not use a cable box. Recording shows works fairly well however, watching recordings has a significant issue because there is no preview pane when fast forwarding or reversing. There is just a count-up clock timer so you have to guess how far to forward or reverse to find the place you want to start watching. I called to complain and suggest that a preview pane was needed and received no sympathy from the help desk.
Also, due to known issues by Spectrum during their latest system upgrade the app stopped working for more than 24 hours. We were out of access to TV for that whole time. We asked for a statement discount, as we would get if cable had a long outage, and were informed that Spectrum gives no such discounts for their app.
Unblock channels 5/5
By fatboy pj
I love tv anywhere but why block most of the channels. I pay for the service who cares if I am at home or working overnights??? Not much left I want to watch. I’m not home a whole lot so I thought this was great.
Spectrum TV 5/5
By Kathie 10
I was assured that the price of Spectrum TV was $29.99. She said there was no hidden costs. Imagine my surprise when I got my first bill & it was a $56 increase. I called and was given the normal bla bla bla $21 extra for local channels bla bla bla. And I have no choice on that. Don’t appreciate being lied to. Not sure I can keep this package. I’m retired & on a fixed income. Prices on everything are increasing. Cable is not a necessity and will be the first to go
App broken 3/5
App won’t connect for over a week now Fix it please
App fixed finally
Just wish you didn’t have to be on your WiFi
Kind of defeats the point of using it on the go
Great to use my phone for Spectrum 5/5
Easy to use
It’s a great app. Except when I’m out the house I can’t receive all my stations that they pay for at home.
Nothing ever loads 1/5
All i ever see is black screens. Useless app
Terrible application 1/5
Nothing about this application is good. The interface is terrible, their original content is awful, and the service doesn’t work.
Their response to this review was also completely useless.
Worst service ever 1/5
By Kettle's mommy
I always have issues with my internet. Each rep is more rude than the last one. I just wish one day I will get someone on the phone that knows what they are doing and knows how to speak to customers. Looking for new service.
Ruined app 1/5
Once again Spectrum has made this app useless. No longer does it list your recorded shows. No longer does it let you use it as a remote and choose a show to play on the tv. No longer does it allow you to record from your phone to your home from anywhere in the US. You’d think they would have learned from the last time they “fixed the bugs” and had an influx of complaints.
Too few stations 2/5
By i wantallchannels
There are too many stations inaccessible when away from Spectrum Wi-Fi in particular, local stations.
Fake post 2/5
They wont let you post your real star rating
By Suni 50
Love watching Spectrum on my tv and on my phone. The phone provides the mobility to move from area to area. When cooking or cleaning Spectrum is available to me. When relaxing on my porch I don’t miss any news or my favorite shows. Thanks for providing this service.
What’s going on with your app I’ve used on my phone for years now don’t work. Then can’t even use the app on my Roku worst service ever
Prolonged Outage 1/5
Out since 6AM - it is now 8PM. Please fix it!
Sever app issues 1/5
Have not been able to get the app open!!! So frustrating. Not sure what kind of issue you are having, but need it fixed…. It is ridiculous how unreliable your app is.
App is garbage 1/5
App really is terrible.
App update …..no cable TV 1/5
By Rectum TV
This morning we tried our cable TV on our Spectrum app and even though we pay an enormous cable bill, we have no cable TV service.
There must be a glitch on the app because when I tried to watch tv, it showed for me to call to get access and that’s never happened before.
Local Chanel’s 3/5
It would be nice to have local channels and a few more Chanel options.
Need all channels when not on Wi-Fi 2/5
Need all channels when not on Wi-Fi