DVR manager is still a mess and difficult to use 2/5
Several months ago, the DVR manager tab got a makeover that made managing DVR recordings infinitely more difficult.
Since the DVR manager update in this app, you can’t see the date of recordings older than your most recent one. Instead of a straightforward DVR list like you see on your TV, the app shows you these obnoxiously large and space-wasting tiles representing each series you have recorded. The “delete recording” option sometimes appears as a button, sometimes it’s buried in a separate menu, and sometimes it doesn’t appear for some recordings at all. And when you actually can choose it, it is very unclear which recording you’re actually deleting. Often, yet unaired and on-demand episodes of shows will be mixed in with your recordings, and it’s difficult to determine which listings are of shows using space on your DVR and which ones are “ghost entries” representing episodes that aren’t even on your DVR — despite being shown among the series on the DVR tab of the app.
The old DVR recordings list was simple and far easier to use. It clearly showed you the exact same thing you saw on your TV’s DVR list, made it clear which recordings were made on which dates, and it made it easy to delete any or all of them, including bulk deletion of multiple shows. This version of the DVR manager in the app has been a mess since it was re-done, and in most cases it is so dysfunctional and difficult to understand what’s going on that you might as well ignore it, or be falsely led to believe you recorded something that isn’t there or risk deleting the wrong shows off of your DVR.
Have to reboot Apple TV every couple of days. 1/5
By Dr Kintama
When the app on the Apple TV works, it works great. Unfortunately, every couple of days it just sits there and I get the spinning wheel of death and the app exits after about a minute. The only way I have been able to resolve the issue is to reboot the Apple TV. Very disappointed. Starting to look for a different service.
Freezes Constantly, Blurry Picture 1/5
This issue has been going on for weeks. With every new “update,” which I’m forced to do otherwise I can’t use the app—the freezing and blurry video is never addressed.
The freezing picture is so bad, I can leave the app on a channel for 10+ minutes, and the audio continues to play, while the image, pixelated and distorted, never changes.
Never mind closed captioning. That’s a pipe dream that hasn’t worked in close to a month. The on demand never focuses, either, so you’re watching a movie, show, etc, in a quality that probably equals silent era Hollywood...with content made in the last ten years.
It’s too bad, because when the app worked, the key word being WHEN, I was enjoying getting the full use out of my Spectrum subscription. Now, it’s a sad shell of its former self.
Great app! 5/5
By Damir Jerry
Spectrum TV is excellent.
By Bieber lover.
I can’t cast it to my TV, I thought it was an issue through my phone but it’s only the spectrum app don’t won’t cast/airplay on my tv. Super annoying .
FULL SCREEN 4/5
It works great but i wish it was full screen
VOLUME SETTINGS NEED FIXING 1/5
Ever since they updated the app to cast tv it’s always a hassle to raise the volume every time I get out from the app and return back to it it automatically cancels out the volume I’m always having to turn it up from my phone and even doing so multiple times it won’t work it’s not my phone that’s the issue it’s the app itself there’s simply no option to remove this. I gave up watching my favorite shows because of this problem.
Use with vpn 3/5
I think I understand why this does not work with a VPN.. BUT if you travel and want to protect your login links and system. FORGET USING SPECTRUM. Other than that the app works as expected
Does not work with Apple TV 5/5
By Richie 4763
Bought an Apple TV so I could watch Spectrum from a non cable connected tv. While the app works on iOS devices, it gives the dreaded AFE-1004 error on the Apple TV, telling me to check my internet connection. Seeing as how the Apple TV works flawlessly with every other app, I somehow doubt the connection is the issue.
Upon further review, the app is terrible for iOS too. Unable to log on after recent update. Nice one, Spectrum!
Update: The April 2nd update seems to have done the trick. Updated to 5 stars. I can watch tv again on my patio! Thank you Spectrum.
Not for hearing impaired 2/5
It’s unacceptable that Deaf people can’t watch the OnDemand feature. When the Closed Caption is turned on: the entire screen is covered with a huge black box. This bug must be fixed immediately.
It’s good when it works 2/5
80% of the time is just buffering on live tv can’t even watch 5 mins without it stopping and it’s only this app that does this on my device. It works flawlessly on my mobile device but not this iPad
So annoying. 1/5
Every time I open the TV app, the volume drops to zero, and I have to try to use the phone to fix it. The only way this does not happen is when I exit from the app and stop running it in the background. Then, I have to open the app, and re adjust. Every time. It’s like I’m stuck in 1995, and just have to fricking deal with it. It’s got to be better than this.
Worst picture I’ve ever experienced. 2/5
My service was great. Crystal clear. Then I had to downgrade my package because Wolf financial difficulties and every day the picture is worse. It’s terrible. And the sound goes in and out. It’s horrible. I guess I’ll just drop it altogether and go with streaming services. And it’s like that on all of my TVs, so I know it’s the service and not the tv.
I remember why I cut cable and only use internet services. 1/5
By Bub McZombieFace
Nothing to watch as always but now with lots of hassle. Will not work in airplay properly. Three devices a dozen attempts and one, yes literally only the first attempt actually worked. The seven free days half wasted. I’ll not be continuing as planned. Time to cut the cable again.
DISHONEST - No Recording. $10 extra 1/5
Spectrum hides the fact you cannot record without a $10 a month additional charge. App UI is awful. No wonder YT TV is kicking their butt.
Typical dishonest cable co. Takes 45 minutes to disconnect FREE TRIAL because you have to call. Then you go through a hundred questions so they can try and “save” or “upgrade” you. So awful.
Waste of money! 1/5
This app never casting TV properly it’s a consistent delay even when I turned up do you search on the Internet is very slow.Literally the worst app in America!
Audio description 1/5
There’s an audio description in all of the movies I try and watch.
Horrible 😡😡😡😡😡😡😡😡😠😠 1/5
I don’t like spectrum tv
Falsos y engañosos 3/5
Después de q bombardean los domicilios inundándolos con propagandas falsas , gente confiada acude para aprovechar las ofertas y contratos ofrecidos , pero tan rápido como el primer mes de facturación , los cobros y costos resultan diferentes de lo ofrecido , desafortunadamente vivimos en una sociedad consumista y competitiva en la cual deseas tener cable , internet o teléfono celular , y qué pasa , compañías cómo está abusan de la gente con sus falsas ofertas y contratos amañados , espero pronto prescindir de esto , por ahora a aguantar y pagar para evitar ser reportado a los burós de crédito , otra estupideces para controlar a los pendejos y responsables .
The latest update for iOS 2/5
I have generally been pleased with Spectrum’s service, however, the most recent update (which I was forced to do to use the app) took away my ability to use my phone to watch shows I have recorded. Where is the DVR button?
Can’t turn off Auto Description 1/5
So happy there’s this function for those who need it, but why can’t we turn it off? Half the channels on the app are unwatchable due to the narration happening. Let us turn it off!!
The worst 1/5
Trying to make simple account changes and mirror your screen is like pulling teeth and thinking the Ask Spectrum feature is going to help you will Ruin Your Day So Dont Do It
Unable to turn off SAP 1/5
Unable to turn off SAP.
Problems on Samsung 1/5
No issues on iPhone & iPad. Regularly freezes on brand new Samsung TVs, especially Fox News.
THE WORST 1/5
I have spectrum tv and will be looking elsewhere. The service is horrible. Customer service is beyond bad. Anytime we call we’re told 1 of 3 things, it’s your house, we’ve got people working in the neighborhood or there’s absolutely nothing wrong. If you get excuse number 1 and call right back you get a whole different excuse. The tv buffers constantly, if you get it on at all. Sometimes all the TVs work except one or two and you’re constantly kicked out of games on the internet as it goes out and in. You can never get someone to cotton your house so you’re paying to watch a blue circle go around and around. Anyone with a good service out there?
The newest update has many shows automatically turning on the audio description. This is affecting my iPad and my mobile device.
Audio descriptions 1/5
Audio descriptions playing on certain channels, or Spanish versions. Specifically, the Potter films on USA all of Easter weekend had audio descriptions/narration throughout. Also Easter weekend, all Futurama on SyFy was in Spanish. Right 9:15 pm PDT on SyFy, GI Joe has audio descriptions/narration.
DVS stuck on 1/5
Recently, several channels have begun to play descriptive narration that I cannot turn off. Other than that I generally am satisfied with the the app, but with the current narrations it is too annoying to even watch some shows.
Beyond Buggy w/Chromecast 1/5
By My Business is Terrible!!!
The app barely works with Chromecast. Constantly loses the connection and the volume controls are a disaster.
Audio descriptions!!!! 1/5
Turn them off or at least allow me to. Try to watch USA and I’m being force to hear somebody telling me what I am seeing. Super annoying.
New update is too flawed! 1/5
Forced to update and once I did, I’m unable to turn off the new accessibility features for viewers with vision impairments. It’s a great feature for those who need it, but make it to where those of us who don’t need it can turn it off!
Audio descriptions won’t turn off 1/5
Some channels have an audio narration and there is no way to turn it off.
Nice service 4/5
I don’t like that when I leave my property j can not enjoy certain channels
Terrible and Useless 1/5
Cannot watch DVR recordings on the app. Really?!? It’s 2021.
Buffering buffering buffering 1/5
I can’t even give this app a full star. Sick of all the buffering.
An “Ok” App 2/5
This app has always been tedious to navigate and use. Its not always easy to find the channel you are looking for and the search function is inside another menu. Also the closed captioning/subtitles has severe lag based on what you are watching. Doesn’t matter if it’s live tv or on demand. Maybe you’ll get lucky and the captions will actually cone close to the speed of what’s being said in screen.
Way too many updates 3/5
Use some common sense Spectrum !!!
ABC issue 1/5
We have the streaming service and our shows are always freezing up and there is constant buffering. We also have their internet service which goes out several times a day. Looking for new service.
Terrible app, so many issues that are yet to be fixed. Several years running 1/5
While running the app normally or via chromecast, you cannot navigate to any other app or window without it crashing and cutting the volume entirely.
It’s a good app to have but can be very disappointing when your watching something and try to go back to it literally starts you all over
Missing some basic functionality 3/5
Can’t look at guide without watching. Or browse on demand.
Poor Performance 1/5
App is not loading! I’m getting this code:
Reference Code: IFE-1004
Spectrum is spectacular. From their fabulous news station (channel1) to a organized way of finding shows, Spectrum has made T.V. Viewing enjoyable.
Their mobile application for streaming shows home or away allows the subscriber to have immediate information.
Fantastic research has kept Spectrum competitive.
Ok for the most part 3/5
It works for when I’m trying to watch movies but sometimes it lags like A LOT.
Horrible to use- avoid if you have another option 1/5
I use on Apple TV and also iPhone and it’s a mess
Good Streaming Service 4/5
By Greg Hull
I’ve tried many live tv apps since cutting the cord in 2017. The Spectrum TV app definitely has the most complete content and regional sports than any other service I’ve used. I’m deducting one star due to some occasional freezing on the the Discovery Network channels. Otherwise it’s been a great service for the 15 months I’ve been subscribed.
Not getting all channels 2/5
I have the platinum package and only able to get on my iPhone but not my iPad. I have updated and still no platinum package. I have tried everything. I am at a loss of what to do. No help from spectrum. I have called and they are unable to fix.
Just sell spectrum to Comcast 1/5
By shrimp on the barbee
Comcast needs to eat this entire company and fire everyone except the repair and maintenance people. Horrible service, app, developers, cable boxes, equipment, customer service, cost.
This is what you need because they still require a cable box in 2021 and can’t modernize to wireless tech, and then their app doesn’t come with many smart TVs.